I have a question. If goods are delivered to the wrong address. Which business function will be responsible for dealing with the matter? I've been stuck on this question for a long time, I'd really appreciate it if you could help.
@@MoonNa-hyun yes...they could, however costumer service mostly falls under Marketing. But If it is a smaller business it will most likely be the admin function that will be taking charge of the situation.
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I have a question. If goods are delivered to the wrong address. Which business function will be responsible for dealing with the matter?
I've been stuck on this question for a long time, I'd really appreciate it if you could help.
@@MoonNa-hyun thank you for the questions...It depends on the size of the company, but normally client services fall under the Marketing department
@@ThumaMinaTeaching so, can administration function and public relations also be responsible for it?
@@MoonNa-hyun yes...they could, however costumer service mostly falls under Marketing. But If it is a smaller business it will most likely be the admin function that will be taking charge of the situation.
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