Helen Dewdney Speaker Showreel | Contact Agent

🔸 How To Hire Helen Dewdney as a Keynote Speaker
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Do not miss this new and exciting Keynote Speaker Showreel from Helen Dewdney, the go-to consumer expert in retail, travel, motor, telecoms, finance, money saving, and energy. Comfortable speaking to the camera, the public, and personalities, Helen brings excellent advice, information, and opinion to the media. Uniquely, Helen built and developed her extensive knowledge and experience from a young age, starting to assert her rights at just 11 years old by complaining on behalf of friends and family. She is the founder of The Complaining Cow blog, the UK's most established and comprehensive consumer rights/customer service blog by a single person. Helen is also a presenter on East London Radio, a best-selling author of two books, and the writer of three consumer reports. Watch this video to find out more about her incredible story!
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🔸 Who is Helen Dewdney?
Helen Dewdney is a consumer champion and freelance journalist who uses her platform to empower consumers to gain any redress they might be entitled to, whilst also helping businesses to increase sales. Currently working as a consultant, author, writer for Guardian and Metro, and speaker, she is committed to using her knowledge to educate others. Helen is best known for her blog, The Complaining Cow, which has been running since 2012 and has been named the UK’s longest running and most comprehensive consumer site written by an individual. Being a credible and authentic expert in consumer matters, Helen is a highly regarded keynote speaker.
Having spent her early career as a Development Manager for the National Association of Toy and Leisure Libraries and Thurrock Council, Helen gained valuable experience in the business world. This knowledge later becoming useful in validating her advice and furthering her credibility. After leaving her career behind and becoming a full-time Freelance Journalist Helen found success through her no-nonsense and direct style blog, along with being the Presenter of The Complaining Cow Consumer Show on East London Radio. Through her journalism career, Helen has written for a variety of outlets including The Financial Times, The Telegraph and Good Housekeeping.
In her later career, Helen has written two best selling books called ‘How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer! Due to her ongoing successes, Helen has appeared on a variety of media outlets, including The One Show, Morning Live, BBC Breakfasts, and BBC Radios 2, 4 and 5. She has also worked with companies small and big, such as Lloyds and Tesco to give examples. Helen’s passion and drive within her industry led her to regularly respond to Government consultations, such as for the CAA and Reforming Competition and Consumer Policy feeding into the Digital Markets, Competition and Consumers Bill and Regulators’ consultations.
Helen co-authored the investigative reports Ombudsman Omnishambles: Serious unresolved issues affecting the operation of the ombudsman ADR system in the UK and More Ombudsman Omnishambles: The UK ADR landscape. 20 months on… which looked at the approval and oversight of ADR schemes. She continues to expose failings in that sector. The report Whirlpool - The Tumble Dryer Story Without The Spin brings together the whole story of the appliance fires, in one document.
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