The ANA 777-300ER premium economy experience (HND-SFO)
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- Опубликовано: 10 ноя 2023
- ANA 777-300ER premium economy is mostly really awesome. The seats are incredible! They offer generous legroom, very steep recline, and business class quality video screens.
That said, the food is disapointing. Well, at least by premium economy standards.
This is a full review of ANA flight number 108 from Tokyo (Haneda) to San Francisco. Total flying time was 9 hours and 16 minutes. My seat was 26G, and the aircraft registration was JA793A.
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I'd much rather have the more comfortable premium seats than "premium food" any day. Food is a transitory enjoyment that's typically a hit or miss anyway, the seat sticks with you the entire flight. I would say ANA did it just right for my preference in the balance of those two things.
Literally started watching 7 seconds after it was posted 😂
That’s how it’s done! 👊🏻 Thank you!
Thanks for the info + video!
I've flown ANA long haul flights 14 or 15 times this year. And yes, while I love everything else about the airline, their food service leaves quite a bit to be desired. I'm glad you got mayo on your sandwich; my last one was hard buns with a slight piece of lettuce squished between the slices, and packaged in a sealed commercial, impossible to open bag. I am pretty sure they bought out the 7-Eleven day-old inventory.. With that said, I still love ANA and hope some day they'll find decent catering.
7-Eleven day old inventory. 🤣 I couldn’t have described it any better.
I flew United to Japan and ANA return. I was expecting a higher standard given the great food in Japan but was kind of disappointed.
Another amazing video Scott, I can't wait for more!
Thanks! More to come!
Thank you for sharing your trip here. And Happy Thanksgiving to you and your family.
Yes, going to the airline lounge before your flight is always nice!!! Always!!! You can eat a good medium size meal and that will satisfy you. Well, in the Premium Economy cabin areas I like the first row after Business Class either on the right or left side of that cabin space on other airlines. That is the row area that I like on other airlines. Finally, yes, that jet stream in the sky is pushing us big aircraft boy soo fast. I experienced that many times coming back from Hong Kong on the recently retired 747-400s.
Always look forward to these. Funny and entertaining.
Thanks for watching! 👀👍🏻
Been looking forward to watching this ever since reading the caustic review!
Haha, yeah, it took me a while to make the video. 😅
Hi Scott. Good to see your new video! ANA and JAL premium economy will get you into their lounges. As you can expect, the lounges get busy due to the easier lounge access policy. A sandwich and water only for a meal? That's disappointing even considering the flight time to SFO being less than 10 hours.
Hey Kaz! I had no idea about the lounges, so it was a neat little perk for sure. And for everyone else reading this comment, you really need to go check out Kaz’s RUclips channel - lots of great stuff over there! 👀📺✈️
The menu stated the sandwich as a snack
ANA is one of the best airlines in the world. The food looks like it didn’t measure up but my experience is that late night departures have a reduced food service. I normally would eat a full meal in the club in this situation and not eat the on board meal, just go to sleep. Anyway Thank you for this video because I’m actually planning to book an ANA premium economy flight right now.
You’re very welcome Mike! Hope you have a great trip!
What is considered "late night" how about a 9:05pm takeoff?
@@Ben-eh1qtI consider “late night” as 11 PM or later. For a 9 PM departure, I would expect a normal meal service. Of course this would vary by airline. And I actually haven’t flown that many ANA flights that have left at night, so I’m not really sure what the cutoff time is between a normal meal service and the sandwich that he got.
@@90293Mike yeah I would expect that 9:05pm would be a normal meal but who the freak knows. Annoyingly flights booked with United miles cannot pay for the 2500 yen premium meal for regular economy. Only flights booked through their own stupid website. So I guess I'm just going to pig out at the lounge and then go to sleep and screw the meal haha.
Great flight review as always.
Glad you enjoyed it 👊🏻
Likely oversold economy so you got upgraded! Great review and filmography as always 💛
Yep, it was a completely full flight, so that’s likely what happened. Glad you enjoyed the video!
Thank you for the video. Most of the other videos on RUclips were about the food. And between this review and your economy basic one, I think I can make an informed choice.
Glad it was helpful!
Congrats on the op up!
Thanks man! I definitely got lucky.
Fantastic video Scott!!😸
Thanks Ryan - glad you enjoyed it!
You're my favorite aviation reviewer. Awesome content.
Thanks so much!
Yay! SANspotter is back! I was literally just wondering where you’ve been Scott. Don’t leave us for so long.... 😊
I’m not dead yet 😄
@@sanspotter Fortunately not! 😂😅😅
Always glad to see one of your videos pop up in my feed, Scott! Sorry the food was a downer!
Hope you enjoyed it! I’ll just have to try it again and hope for better food. 😄
Hi Scott, I've never flown ANA premium economy as I always fly business class but it does look pretty good. The lounge at Haneda is awesome but I didn't get to stay in the lounge to long as I was up on the roof deck overlooking the views from terminal 2. Thanks for the great video of my favorite airline in the world.
You’re very welcome! I had no idea about the rooftop deck. I’m definitely going to have to check that out next time. 👍🏻
I have never flown Ana business as I always fly first class 😄 🤣 😂
We flew premium economy on JAL & enjoyed every moment. Our first time flying premium economy & loved every moment on JAL.
I’ve taken this configuration a couple of times now and love it. JAL has a larger seat pitch at 42”, but, for some reason, I felt more comfortable in ANA’s 38” seat, despite being 6’2” tall. I think the recline was better. In terms of service, both JAL and ANA are great. Food I’d give to ANA in PE and economy, but JAL’s Japanese menu in business is better than ANA.
Dude that’s a interesting experience for sure , I think many companies have an identity problem with premium economy , thanks for the video , cheers 🍻 .
Very true! Glad you enjoyed it!
Great trip report and nicely filmed. JAL also offers lounge service for PE and even economy flex fare! Food did look a bit lacking.
Thanks! I’m hoping to try JAL premium economy soon to be able to compare it to ANA.
I like the way you travel with only one bag all the time. No stress, no hassles. If i am going to have my own avaition geek channel, i think i will call it the 'onebagtraveller'. I hope no one takes it up yet before i do. 😄☺😊
One bag makes it simple! Better get started on that channel today before someone snags it up before you… 😄
Hey Scott, great video as always! I totally understand your disappointment with ANA's reduced meal service on long haul flights. Unfortunately, this isn't a COVID cutback. Both ANA and JAL had that same service flow on late night departures even before the pandemic. And both Japanese premium economies have the same quirks: lounge access with the ticket, but same meals as in economy. I'd recommend you try JAL in the future. I heard they serve better food in 2023. If you want the full ANA experience right now, you'll have to take a daytime flight, although only HND-JFK and HND-LHR are guaranteed the newest 777 configuration.
Interesting! I thought all 77Ws have been updated, so this is good to know. But yes, it’s going to be a daytime flight next time (I hope). I really need to try JAL out of San Diego again as well. It’s been too long!
Would love to see an updated review on the SAN-NRT route on JAL @@sanspotter
JAL PE food is better? No it isn’t. I flew JAL PE round trip SFO-HND and the food was nasty. It was some kind of healthy food concoction that they came up with and it was awful. So the next time I fly on a Japanese airline in PE I will bring my own food to eat.
the catering out of SFO is prob nasty but HND catering should be better no?@@IndoDiaspora
Hey Scott have you flown Delta's premium select yet? I was curious if you felt like a regular first class seat is any better than the premium select product for a flight of about 6 hours?
great flight greetings from the netherlands
Thanks Brigitte!
I Havent Experience ANA Premium Economy Yet.Great Trip Report
Thanks! I highly recommend trying it, but it seems that the food is better on daytime flights.
I believe, JAL also offers lounge access to premium economy, though I've never flown with them yet. Cathay Pacific has great premium economy as well, and the meals we're a tad better than what you showed. Though, flying with Philippine Airlines, you're not going to get seats quite as good, especially the inferior 777 business class seats they have that are closer to premium economy seats with lie-flat 2-3-2 configuration. But they serve full meals no matter what time you leave. I've flown a couple of 3 hour Asian flights after midnight, and there goes the full hot meal when all I want to do is sleep. I've only flown ANA once round-trip domestic Tokyo-Chitose/Sapporo since they're codeshare with PAL, and absolutely nothing, and their domestic 777s and 787s are tightly packed.
2ND! 🥈WOW! A FREE BUMP up to Premium Economy on ANA 🇯🇵 which includes lounge access, WOW again! 🤩 WHAT A TREAT! Especially on that GORGEOUS ANA 777-300ER my favorite modern wide body jet! ✈️
That seat I think looks better than some Domestic “First” seats here in the US 🇺🇸 like on United! 😂 Talk about winning a lottery! 🎉🎉
Congrats 🍾🎊 again on a FANTASTIC FLIGHT & what a great video!
Cheers 🥂 my friend!
Caleb’s Aviation
Thanks Caleb! Yeah, it’s really hard to complain about an upgrade on a long-haul flight. I just wish it would happen more often. 😄
The general consensus with premium economy is that the price you paid is for the extra seating comfort and that's that. The food is eco food, which can be good or bad depending on the carrier. The only time I'd consider buying premeco on my own is if the cost difference is less than half the price of a eco seat.
I enjoyed the economy class food on Asiana. Asiana did not have much in desserts, but the main meal was pretty good for economy class.
I’ve heard the same thing from other people. Hopefully I’ll get to try Asiana economy before they’re absorbed into Korean AIr…
Great seat, terrible food. The clue was that they gave you lounge access so that you didn’t actually need to eat the food on the plane. Oh well, live and learn. You now know for next time. Always a fun review with you Scott!❤️✈️
Exactly! I definitely would’ve eaten a lot more in the lounge if I would’ve known about the onboard food situation ahead of time. 😄
Kind of surprised that the catering isn't that good since it's departing from HND vs your other video which was a departure from SFO. They have their own kitchen at HND/NRT vs SFO. I think they even have their own kitchen at HNL after Gov Ige helped pay for the renovation of Concourse C for them to dock the special A380 livery planes. I also liked that at NRT when I went to the ANA lounge even though I was on economy ticket, but since I'm UA Gold I could enter the lounge. I was there at 12pm and my flight wasn't until 915PM and I was able to eat a bunch of food and drink beer all day long while plane spotting and taking photos and ordering from the Ramen Bar too.
Ah, that iconic exhale/sigh. And I love the unexpected upgrade; I mean ya know just take that boarding pass, say thank you and then run!! LOL
- Red
Haha, yup! I didn’t want to rock the boat, so I just took it and ran. 😆
How would you compare the seats from ANA to JAL? I'm planning my first trip to Japan and I'm stuck between the two airlines and what seats to pick Economy, Prem Economy or Business. The cost difference between all of them are huge, so if I do fly economy or prem economy, I'm spending the difference of what I saved from not flying business for nicer accommodations.
you need to post more scott I cannot wait a month for a new video lol
I'm Star Alliance Gold and flew long haul ANA multi city this year. I did not get any upgrade from Economy to Premium, even though the plane was half empty.
I did get the Pokemon plane though 😂
ANA has a big investment in their hard product (seating, IFE), but they've totally missed the boat with the the food service. That's something they can correct easily, and they'd be wise to do so. Many flyers expect a "premium" meal in Premium Economy.
Scott, here we go again. First of all THNX for VID!
Some buddy told me recently that the only difference between Eco and Prem Eco when it comes to foodservice on ANA is that you get FREE FRENCH CHAMPAGNE plus Petit Fours as dessert which is served in BIZ Class. And more snacks...whatever this means! Oh yes and the free lounge access. Comes with free sparkling wine, food.
The sandwich at the beginning of your trip was very, very poor.
breakfast la, la....
Verdict from Claus:
Agree the cabin plus seat plus the loo was fabulous! Not to forget the friendliness of the cabin crew.You wont find that on any U.S. carrier.
Meal poor, BUT how could you forget the petit fours?????
French champagne . Very good for me.
Cheers!
I know! 😄 My reviews would be so much more interesting if I would partake in the alcohol lol. Drinking on flights tends to dry out my sinuses in a very bad way unfortunately, so fancy bottled water is usually as exotic as I get. But yeah, everything else about this flight was amazing. ANA is still one of my favorite airlines.
Great review! Wondering where can i find this boarding pass template, cheers!
Thanks! I actually made that myself in Adobe After Effects.
First time watcher, but enjoyed the video. I would ask that you put chapters in your videos to help segment the parts you already label on screen.
I flew a long haul round trip flights with ANA few months ago. I ordered "vegetarian vegan meals" which were so much better than the "Oriental or Asian vegetarian meals" of Eva Air, Air Canada, Virgin Atlantic & alike. The quality of the inflight meals was actually much better if the flights were departed from airports in Asia vs. those departed in America.
I just arrived from SFO premium economy. agree about the seats being very comfortable, I was in an older version of this plane. The so called food, was abysmal, and yes several other airlines offer lounge access with premium economy, notable Air New Zealand, Scandinavian airlines
Mind the food you were served but considering the lounge access, this changes a little bit
Hey man! Another great video. I cant believe you dont have more subscribers by now. Have you tried Air Canadas long haul signature class? If so, what are your thoughts on it? I'm flying them from Zurich to Toronto in two weeks. I have tried several long haul business class products before, but Air Canada will be a first for me. Cheers!
Thanks! Yes, I got to try Air Canada 77W business class from Montreal to Paris late last year. It was good! A little better than what the US carriers can do, but nowhere near as good as a Middle East or Asian carrier. Still worth it IMHO.
@@sanspotter Thanks man! I have flown business with United, SAS, Singapore Airlines, ANA, Asiana, Lufthansa, Swiss and a few others. Never any middle eastern airlines. Truth be told, I'm actually a big fan of United Polaris. Well, atleast the seat. Singapore Airlines is ofcourse the best of those I just mentioned. ACs seats looks nice too in business, so I'm looking forward to it. Flying on a 77L both too and from Zurich, so that's a new aircraft type for me as well. Have been on the 77W and the 777-200ER before.
One super annoying thing about AC J is that there is a table that just slides forward and back. It is kind of low and makes it extremely annoying if you are a side sleeper. Which sucks, because it is otherwise an excellent seat if you're tall, but most tall people who side sleep with bump the table. I found ANA's old J seat easier to sleep in, even though its bed length is shorter than me.
Lounge Access for was star alliance gold status maybe? but if not, then its pretty cool premium economy gets lounge access.
Yeah, I would’ve had lounge access anyway due to my gold status, but premium economy passengers definitely get access as well. I agree. Really cool.
Always wanted to try the premium seats on ANA but I'm not willing to shill out an extra $800 for it. Think I'll check if they offer free upgrades on my next trip.
I see you taking the effort to blur fellow passengers faces and allowing them the privacy they deserve when travelling! It shows your respect and humility as a creator. Wish more aviation ytbers would blur or at least try not to film other passengers so much!
Great review Scott though I don’t think I could’ve eaten dinner at @11:00 pm and then breakfast at 1:00 am! 😜
Thank you! I was surprisingly hungry for some reason - guess I didn’t eat enough curry!
My wife and I will be flying from LAX to Bangkok in August (2024) and I'm just now looking into flights. This trip it's going to be economy class, but next year it will be premium economy. I'm thinking Korean Airlines, ANA, and Asiana. Which of these 3 would you fly?
I paid extra to gain access to the lounge. Looks like I made the right decision
After reading some of the posts here I don't see why having great food and a great seat should be mutually exclusive.
Frankly I'm quite shocked how ANA decided to just sub the first meal with a midnite snack, especially when in the past the culinary experience on ANA has always been one of its major signatures.
Never mind they still have a heated rivalry with JAL, this comes across like a slap in the face.
Let's hope this midnite snack substitute is not a sign of things to come on Japanese airlines with late night departures from the U.S. too 😮
Is this PE updated? The 787 PE on the flight from DC to Tokyo appears to be an older product.
Yes this is the newest version.
JAL also offer lounge access for Premium Economy passengers.
More airlines need to do this. 😄
I want to be on any ANA flght as long as possble.. and the boarding music is a killer (good)
I’d imagine the feeling would be even stronger in business class! Music probably the same though. 😆
I believe you have access to any star alliance lounge being a member of Star Alliance Gold.
Hello Scott. I'm thinking the first meal service is a snack as they are hoping PE wo u ld have eaten dinner in the lounge. Get on-board and sleep.
I just wish I would’ve known about the abbreviated meal service ahead of time so I could’ve eaten more in the lounge. 😄
This is much better than their 787 premium economy offering.
Can you lift the hand rest?
I took the exact same flight last month and had the same response. The hard product was quite good but the food service was amongst the worst I have had. I had flown Air New Zealand in premium economy a few weeks prior and ANA paled in comparison. Too bad.
Sadly, ANA is still using the old plane with old seats for their NH001 flight from Washington, D.C. to Tokyo. Earlier this year, we went on Premium Economy to Tokyo and took Business Class back. The old Premium Economy seat was uncomfortable but bearable. After many years on Economy, we decided to spend more for comfort and not risk getting neck sprain.
Yeah, there’s a pretty big difference between the old and new premium economy seat. The onboard is probably the same though.
I think it's your StarAlliance Gold member that grant you the lounge access. ;)
That definitely would’ve got me in, but both ANA and JAL allow premium economy passengers into the lounge.
Everything about this looks identical to Delta's Premium Economy seats on the A350 that flies trans-Pacific and they have better food and a better foot rest
The food looked very bad esp for a Japanese airline. Definitely would expect better from them as they are touted as the best airline in Japan, and food is a huge deal in Japan.
Hi there, what's your secret to flying frequently in Business or First Classes? I'd like to copy you so bad! Thanks for your advice!!
I am shocked at the substandard meals served in this ANA cabin class because my experience flying ANA (2 transpacific and 2 regional) have all had great meals. What’s with ANA these days? The only reason for the bad meals I can think of is that there may have been last minute catering problems.
Food in ANA is good even in economy. I think it was the unfortunate fact that it was a red eye and we Japanese people don’t like to eat late at night. I do agree that the food looked no different than economy, I feel that this isn’t an entirely uncommon practice among many airlines in regards to premium economy.
Next time I think I’m going to try a daytime flight instead (just to see if the food is any better). Maybe things are changing, but I remember pre-pandemic that the food in most premium economy cabins was almost business quality. Oh well. At least the seat was amazing. 😄
JAL and ANA serve economy meals to PE passengers
Just an FYI on ANA PE meal service. If you are flying PE out of TYO only, you can pre-book and pay for a special meal, which I think was like $10. It is completely worth it. It is much closer to a J meal on ANA than the Y meal you get in PE otherwise. Also, you get both the J dessert (which was amazing) and the Y dessert. That said my NRT-SFO flight appears to have given PE and Y a much more significant meal than you show.
You also can get access to the J wine at that time.
ANA upgrades are really weird. I flew SFO-NRT-SFO on an award ticket in PE. I had no status. I showed up to SFO and got a free upgrade. Per the checkin desk staff, Y was oversold, so they bumped me and a couple other lucky people to J and a few lucky Y passengers to PE. (I also got polaris access). The only method I could sort if that most of the front row of PE got upgraded to J.
Great tip about paying for a special meal. Definitely something to remember for next time! 👊🏻
A pity ANA doesn't operate from Linbergh Field?
i've never flown on ANA, but when it comes to food served in Economy vs Premium Economy, EVA Airlines does the same as well. No difference in the chow.
Very interesting! The food was amazing the last time I flew EVA premium economy (in early 2020).
SAS gives premium economy class access to the lounge
Good to know! All the more reason to book a SAS premium economy ticket IMHO.
ANA assumes that you are ready to sleep boarding the late flights (10 pm and later). Sorry you are surprised. This happens to everyone flying the late flights. You also get no dinner on business or first class. They assume you filled up your belly at the ANA lounge. I had the same surprise when I first flew the ANA late flights, but got used to it very quickly by eating prior to the flight and then falling asleep. I do not mind the lack of food, almost makes sense that they do not serve dinner after 10 pm. Also, now that you know, better eat your share at the ANA lounge or at a restaurant prior to boarding the late flights on ANA.
Bro I don’t give a damn about the food, I would rather spend half a day hungry than uncomfortable.
JAL has free use of PE in all airport they fly to.
Is there a dedicated lavatory for premium economy?
That big one in the video might have been the dedicated premium economy lavatory. Not sure though since it was adjacent to the economy cabin.
We flew back to Sydney from Haneda last week ANA Premium Economy and found the experience underwhelming. Food certainly average. We chose a daylight flight, only to discover that the windows are darkened halfway through anyway. Makes for a very disorienting experience.
SAS offers lounge access to premium economy too.
Dont they still serve ramen or a corn soup?
Check out JALs new premium on their A350-1000
Blows this out the water
Japan airlines is almost the same when it comes to food in premium economy except you get an expanded drinks menu and udon noodles on demand
I definitely have to do JAL next time!
Japan airlines does offer lounge access for premium economy travelers
Japan airlines also provides lounge access for premium economy
That’s interesting! So it seems that only ANA and JAL do this - I wonder if there are any others? 🤔
I guess they can outweigh the value of having a sub standard meal service vs lounge access before the flight.
Very true! At least I’ll know that ahead of time for my next ANA trip.
Having flown ANA PE dozens of times between Manila and the US mainland in the last few years, I’ve never had a meal as sorry as the one they served on your flight! I did notice in my last flight with ANA PE in July, that the meals weren’t as good as usual. Between JAL and ANA, for me ANA has superior seats, more comfy on the 777 than on their 787s. The 787 PE seats don’t seem to have as much padding. JAL’s seats are great, but ANA’s are better. However JAL’s meal service, even in economy is superior. I flew JAL economy a couple of weeks ago on their from MNL on their 787 and to SEA on a 767 and those have to be the best economy seats ever. And the meals on JAL economy are superior to ANA PE.
Sounds like I definitely need to give JAL a try again (in both economy and premium economy). I don’t think it’ll be hard trying to find an excuse to do so… 😆
I'm a die hard 777 fan, so any flight on a 777 is amazing to me. The premium economy seat you had would outweigh the "bad" food in my opinion. And that Japanese service and hospitality is just incredible. I would suggest you repeat the flight but go on a daytime flight to compare the product with the overnight flight. Also a bonus...flying into SFO, my absolute favorite airport. My money is on your gold status for the upgrade.
Yeah, I’m going to try really hard to do a daytime flight next time just to see if there’s any difference. I hope there is!
I gave up ANA’s business class because their lounge is overcrowded with premium economy pax. Can’t even shower before my connection.
I totally understand. The lounge is extremely crowded!
Oh no, food is awful…. My family is flying SFO-Haneda with ANA premium economy in two weeks and it’s a midnight flight… probably food situation is same:( Thank you for the head up. We’ll eat full dinner before the flight!!!
Beam me up with u Scotty! I'm a fantastic partner for flying lol you should be doing at least twice a month with videos lol your channel is too good!!
Twice a month?? 😂 I seriously wish I could, but these videos take far too long produce. I really need to find a way to streamline the process…
Great video airplane food is not what it used to be😢
Thanks! I am curious to see what they are serving up in business class these days. Somehow I need to figure out how to make that happen… 🤔
lol on point about ana employees
Facts. 😄
JAL does too
Yeah, I have definitely got to try JAL again. Last time was 2020 I believe, so it’s been a while.
@@sanspotter SAS gives you lounge access in premium economy supposedly flying out of their hubs.
It's really disappointing when airlines charge three times Economy fare and serve Economy food. That's what I loved about Air NZ PE class, it's a whole different menu.
At least the seat was amazing. It’s just too bad that all of the airlines are in a race to the bottom when it comes to food.
Probably for valid reasons, the meal selection for any of their red-eye flights like this one is very spartan. Probably because they know historically a majority of the passengers will be asleep and skip the meal service. For a flight during the daytime, the meals are much better.
Very true. My next ANA flight will hopefully be a daytime departure.
Too bad you didn’t find that footrest sooner. I wouldn’t eat that mayonnaise sandwich either!
I know, right?? I discovered it just about an hour prior to landing.
Seems like there was a seat support leg in your feet rest area. That can't be comfortable.
It wasn’t too bad actually. I hardly even noticed.
I suspect you got ANA lounge access due to Star Alliance Gold, not Premium Econ tickets. Food looks awful though!
Thanks for the very honest and helpful review! I've flown in several Star Alliance premium economy cabins....United wins hands down with meals, entertainment and overall service. ANA wins with lounge access and seats (I love the reading lights)...Air Canada's cabin is my favorite "looks-wise". Keep up the good work.
Put slippers on ASAP, but only after takeoff. Safety first.
Yup, I’m always surprised to see people put the slippers on before takeoff.
4 seats