Mobil Mechanic FAQ part2: What do you do when a 45 minute job turns into a 4 hour job?
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- Опубликовано: 27 авг 2024
- This sort of issue is inevitable. You can lower your risk with more experience, but there will always be jobs that never seem to end. Here’s a real life example of how we typically try to handle that issue!
Ok, so it turns into a very long workday. But yeah keep track of things or stuff you nether touched was suddenly broken by yourself.
Thx for the update.
Basically yes. Just continue with other appointments and revisit the issue as soon as possible. Thanks for revisiting the channel!
Wait, so you didn’t diagnose it but you tell them you’ll them know if there is more. Either you did a diagnosis or just broke all that stuff. I’m just adding up the info I’m being given. I’m also really curious about “taking pictures of things that are broken and of stuff that may break”. How do you know what to take a picture of when you get to the may break category? I’m coming off like an ass but there’s no way to ask the questions without sounding that way. You don’t seem to be like the mobile mechanics that defend themselves checking the oil with the car running. I do know the importance of letting them know more things could be wrong but that’s usually for like a seized caliper you can’t see until you get off or when coolant finds the next week point after you replace the hose. I don’t get no diagnosing all those things broke prior to working on it? Yeah hard plastic coolant lines are brittle but that’s something you tell them you need to see before you actually accept the job totally. Also, I think the person who asked was looking for do you charge more labor and who pays for parts that break but I might be wrong. No offense again but obviously I hope the answer you don’t have to state is finish the job.
@alexandergunaka973 thanks for the question man. I get you’re not trying to be rude, some questions really can’t be asked without sounding that way and I believe you don’t have bad intentions.
If I wasn’t clear enough in the video, the client called me and stated that an employee at a parts store had told them they needed 1 radiator hose. So that was what the client hired me to repair, and that was what they made an appointment for. However, since I don’t believe in just replacing parts and I believe in fixing the access issue, I let him know that since I haven’t laid eyes on the car, I had no way of guaranteeing if that hose was the only issue. Also, upon arriving at the job, I found out that the client had been driving the car in this condition for a week, which likely led to overheated and led to those additional parts breaking in between the time the store clerk looked at the car and me arriving on the scene.
As for the pictures question, as soon as I opened the hood I could see coolant EVERYWHERE. So takin a picture on the engine bay as a whole, as well as taking a closer look at potential leaking areas was a pretty obvious move. Knowing ahead of time that these BMW radiators have a common tendency to crack near the outlets also made me think to check there for leaks, and sure enough that’s where the crack was. So really, knowing what to check and taking pics of prior to disassembly was very straightforward.
Does this help clear things up?