City of Denver: Demystifying ServiceNow and Graph API: Making them work for you

This was presented at Ansiblefest 2024!
Watch this session for an in-depth look at how to use the ServiceNow application programming interface (API) and Graph API with an Ansible Playbook to process emails sent by Crowdstrike to a service account. You’ll learn how setting up the basics of authorization and calling the ServiceNow or Graph API via a Uniform Resource Identifier (URI) simplifies the rest of the email process.
Speaker: Hailaeos Troy
IT Automation Architect, City of Denver
Hailaeos "Holly" Troy is an IT expert with a passion for automation. Beginning his career at Prime Computer 38 years ago, he quickly became an innovator. From 2001-2014, he was part of the U.S. Antarctic Program (USAP), enhancing IT for extreme conditions at the McMurdo and South Pole Stations. Holly then worked on Linux at Denver University for 5 years and became a Puppet Master. He now leads Ansible and automation projects to streamline operations for the City and County of Denver.
For more customer references, check out this webpage:
www.redhat.com...[0]=taxonomy_product_tid:25911?sc_cid=7015Y000003t3zHQAQ

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Really awesome presentation by City of Denver!