If I change my email, will it send a verification code or something to my old email? I can no longer access to it and I’m afraid I might get locked out permanently.
I have the same issue. Facebook keeps sending a verification code to my old email which I have no access to. So I can't remove the old email, add a new email, update another email which is pending. Besides the email issue, my registered phone number is also the same. I have no way to verify my info and there is no live person to talk to.
@@Keiko3LA We are having the same issue with my Mum's account. We've even tried recovering her old email (Apple) account but same thing. They want to send the verification to the email and phone number she doesn't have access to anymore. There's just no one who is willing to help us at all. So frustrating!!
Done this about 6 times and it won't accept my gmail email saying it's an invalid email address...which it is. Too bad FB can't be bothered with any sort of support!
Hi. I followed your instructions BUT on the "Contact Info" page the "the Add/Remove Email Address with the plus icon" is missing. :-0 Thoughts? Thanks in advance for your consideration. ;-)
I get to the last step where I need the confirmation code, but this gets sent to my expired email address that I no longer have access to. How can I get the code?
Mine wont let me change my password cause it wants me to go to whatsapp and get a code sent to my number which it says it cant send it or call. So basically SOL
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in 1:00 there is no the same view in my facebook
If I change my email, will it send a verification code or something to my old email? I can no longer access to it and I’m afraid I might get locked out permanently.
I have the same issue. Facebook keeps sending a verification code to my old email which I have no access to. So I can't remove the old email, add a new email, update another email which is pending. Besides the email issue, my registered phone number is also the same. I have no way to verify my info and there is no live person to talk to.
@@Keiko3LA We are having the same issue with my Mum's account. We've even tried recovering her old email (Apple) account but same thing. They want to send the verification to the email and phone number she doesn't have access to anymore. There's just no one who is willing to help us at all. So frustrating!!
Very helpful!
Thank You so much! ❤
Welcome
Thank you, this was very helpful
Glad it was helpful!
Done this about 6 times and it won't accept my gmail email saying it's an invalid email address...which it is. Too bad FB can't be bothered with any sort of support!
Same issue here. Did you ever manage to get it sorted out?
Same issue here.
It worked, thanks!
You're welcome!
Nothing like having to jump through a bunch of hoops to make a simple change.
Screw it.
Facebook and Microsoft need to declutter their settings. I work in IT, and still need to look up tutorial videos.
Hi.
I followed your instructions BUT on the "Contact Info" page the "the Add/Remove Email Address with the plus icon" is missing. :-0
Thoughts?
Thanks in advance for your consideration. ;-)
I get to the last step where I need the confirmation code, but this gets sent to my expired email address that I no longer have access to. How can I get the code?
Even after doing this.. I am alle to logins with the old email. Facebook be violating.. lmao
Still can't setup shipping because it says i need to set a primary email or add a new one...
This is happening to me rn
Helpful
Mine wont let me change my password cause it wants me to go to whatsapp and get a code sent to my number which it says it cant send it or call. So basically SOL
Fb has changed.. Please upload the new way to help us.
Im having hard time getting my old Facebook and messenger because I am Deaf😣
I can still login my OLD EMAIL 😑😑😑😑
I have the same issue
keep changing layout every weeks only to confuse users, thanks fb
Fake