I have bought one and have been using this for past 7 months. Its very good. They provide your first set of replacement filters free and has 5 years warranty. Customer service is very good, don't expect to get a response immediately but they respond in couples of days and ensure resolution
Mine does not work. TDS in output water is 1505 ppm. I have not heard back from their support yet. It was installed by a licensed plumber. ****UPDATE**** The licensed plumber installed the membrane backwards. Works perfectly, now. The manufacturer did respond promptly, also.
This system has over 100+ 5 star reviews and I don’t mean that they have lower star reviews with those five star reviews. I mean every single review for this system is 100% five star reviews. I just got this in the mail today, idk why I waited to get another system for this house as my last house I had put one in. I’m super excited. I’ll be back and let you all know how it goes after installation and first time system flush
You need to update the instructions on the tankless model as the jack from the power cable of the faucet doesn't fit through the half inch hole in the counter.
@@akgh2010 I'm not sure. It's pretty straight forward, aside from the faucet cable not fitting through the small hole they tell you to drill in the counter. I just went a bit bigger and the cable went through. I think it's generic instructions is the problem. You got it. Just take your time. Good luck! It's a nice unit.
just installed the 5-stage system and the only thing flowing is the drain valve. all water is being directed through the drain valve even with all water valves open. Any advice on how to resolve?
joe Maxey not sure what you’re asking but this system can do 100GPD. each filter last half a year up to 9 months the water membrane last a year to a year and a half.
More than 50% watching this video will not have a working filter. No water will flow if the middle filter is installed in the wrong direction. No directional arrows on the filter. Don't ask how I know this. Otherwise it's been a good filter for me over the last two years with replacing the filters three times.
If you buy this, plan to hire a plumber to install it. The instructions are very poorly written and net to impossible to understand. This is probably not a DIY project for most people.
I have bought one and have been using this for past 7 months. Its very good. They provide your first set of replacement filters free and has 5 years warranty. Customer service is very good, don't expect to get a response immediately but they respond in couples of days and ensure resolution
Thank you for the smart, simple, and useful instruction.
Mine does not work. TDS in output water is 1505 ppm. I have not heard back from their support yet. It was installed by a licensed plumber.
****UPDATE**** The licensed plumber installed the membrane backwards. Works perfectly, now. The manufacturer did respond promptly, also.
The white valve connected to the auto shut off valve is red
This system has over 100+ 5 star reviews and I don’t mean that they have lower star reviews with those five star reviews. I mean every single review for this system is 100% five star reviews. I just got this in the mail today, idk why I waited to get another system for this house as my last house I had put one in. I’m super excited. I’ll be back and let you all know how it goes after installation and first time system flush
I've been waiting for a year Eric, what happened?
Is there a way to install without drilling? I live in an apartment. I don't think drilling a hole on their drain pipe is a good idea.
I just don’t have a white tube for the first step like fantastic
You need to update the instructions on the tankless model as the jack from the power cable of the faucet doesn't fit through the half inch hole in the counter.
I also bought the tankless, any video on how to install it?
@@akgh2010 I'm not sure. It's pretty straight forward, aside from the faucet cable not fitting through the small hole they tell you to drill in the counter. I just went a bit bigger and the cable went through. I think it's generic instructions is the problem. You got it. Just take your time. Good luck! It's a nice unit.
I just installed one and the pump doesn't work and no water flow.. The company is closed on weekends.. Awesome.
Again
Stage 5????
Is that the carbon polishing or the alkaline filter????
The hose is not white. It’s red.
just installed the 5-stage system and the only thing flowing is the drain valve. all water is being directed through the drain valve even with all water valves open. Any advice on how to resolve?
I'm having the same issue as well
Where did the wood block come from?
What is the water usage? How many gallons used ro get one gallon of fresh water? I can't find this anywhere.
joe Maxey not sure what you’re asking but this system can do 100GPD. each filter last half a year up to 9 months the water membrane last a year to a year and a half.
3 to 1, Joe. You can find that information on a site where they compare different systems in 2020.
Mine stopped working properly in less than 6 months:/ can’t believe your company asking me pay shipping to return your faulty product!
More than 50% watching this video will not have a working filter. No water will flow if the middle filter is installed in the wrong direction. No directional arrows on the filter. Don't ask how I know this. Otherwise it's been a good filter for me over the last two years with replacing the filters three times.
I have nothing that looks like that water feed adapter
The tanks aren’t labeled stage 1-3
If you buy this, plan to hire a plumber to install it. The instructions are very poorly written and net to impossible to understand. This is probably not a DIY project for most people.
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Bs video
Soo many connections its very complicated