DEFINITELY NOT RECOMMENDED! I will be as honest as I can with the facts of this review. My very first time behind the wheel of a H.G.V and my instructor seems to be feeling the stress more than most, She literally shouted her instructions at me Drill Sargent springs to mind. I had to pull over and ask for her to calm down as I was nervous enough. If that was all I might of been able to move on. After the "lesson" I spoke to management about it and was moved to another instructor, Next I was somehow missed from the text message they sent out to inform us of our classroom session. While being taught the lorry safety checks my instructor failed to see a missing wheel nut.... Until I literally pointed to it. While on my lesson with my new instructor, noticed that the diesel was very low so had to detour for a fill?!? 🤔. The day of my C.P.C test an I still haven't been shown how to fasten straps and rigging.. I.e ropes and chains... I asked " Would it be possible to have a quick lesson before my test? " They obliged. I was lead to the porta cabin to be shown,( so I thought) fifteen minutes in and the best way to describe the lesson was disappointing, my instructor seemed more confused than me. Test day arrived and as you can guess I'm quite nervous driving to the test centre, so I asked if when we arrived I might have a quick vape? Sure he replied. Just stay outside the door for when they call your name. My testing officer exits the office and called for me, an I made my way in only to be reprimanded for not being inside the cabin waiting as the rules state!!!?! Great start to a test an of course I failed...... After complaining to Andrea about what I believe was a shoddy service from the start I was told I had had all my lessons and wouldn't be compensated......Good luck guys.
DEFINITELY NOT RECOMMENDED!
I will be as honest as I can with the facts of this review. My very first time behind the wheel of a H.G.V and my instructor seems to be feeling the stress more than most, She literally shouted her instructions at me Drill Sargent springs to mind. I had to pull over and ask for her to calm down as I was nervous enough. If that was all I might of been able to move on. After the "lesson" I spoke to management about it and was moved to another instructor, Next I was somehow missed from the text message they sent out to inform us of our classroom session. While being taught the lorry safety checks my instructor failed to see a missing wheel nut.... Until I literally pointed to it. While on my lesson with my new instructor, noticed that the diesel was very low so had to detour for a fill?!? 🤔. The day of my C.P.C test an I still haven't been shown how to fasten straps and rigging.. I.e ropes and chains... I asked " Would it be possible to have a quick lesson before my test? " They obliged. I was lead to the porta cabin to be shown,( so I thought) fifteen minutes in and the best way to describe the lesson was disappointing, my instructor seemed more confused than me. Test day arrived and as you can guess I'm quite nervous driving to the test centre, so I asked if when we arrived I might have a quick vape? Sure he replied. Just stay outside the door for when they call your name. My testing officer exits the office and called for me, an I made my way in only to be reprimanded for not being inside the cabin waiting as the rules state!!!?! Great start to a test an of course I failed...... After complaining to Andrea about what I believe was a shoddy service from the start I was told I had had all my lessons and wouldn't be compensated......Good luck guys.