We are still on Classic Knowledge. Does the suggest articles feature still work? I have added the Articles related list to my page layouts, but nothing is being shown when I create a new case that clearly has the right keywords.
Hi .. Thanks for the video. i have one query . can we add data category filter in article search result in community to further filter the search result. waiting for your kind reply.
Sir suppose I have AL3 file in my desktop and I need to convert that format and read using third party API how I will upload file in that API and retrieve that file in particular format without the use of any object just normally passing desktop file.
Insightful
We are still on Classic Knowledge. Does the suggest articles feature still work? I have added the Articles related list to my page layouts, but nothing is being shown when I create a new case that clearly has the right keywords.
Hi .. Thanks for the video.
i have one query . can we add data category filter in article search result in community to further filter the search result. waiting for your kind reply.
Sir suppose I have AL3 file in my desktop and I need to convert that format and read using third party API how I will upload file in that API and retrieve that file in particular format without the use of any object just normally passing desktop file.
Hi Thanks for this video
how to add Data Category Setup in salesforce knowledge article search layout?
Only fields can be added to search layout. You can always use advanced search option as shown in video to search using data category.
Hi, How to modify the fields shown under advanced search ? (Eg. I want to remove publishing status under advanced search)
Standard will stay, data category will also visible in advanced search