June 2024 Salesforce Monthly Roundup: Exciting AI Announcements & Innovations | saasguru

Welcome to the June 2024 Salesforce monthly roundup, brought to you by saasguru. This month, we're excited to share some groundbreaking AI announcements and insights from Salesforce. Let's dive in!
AI Adoption at Work:
AI usage has surged 23% since January, with 47% of global workers eager to use it daily. Despite this, 93% don't fully trust AI outputs, and 64% experience monthly burnout due to administrative tasks. Businesses need to enhance AI training to improve productivity and job satisfaction.
New AI Features for Sales:
Salesforce unveiled new AI features to boost sales efficiency, including Einstein Conversation Insights and Sales Signals. The new Einstein Copilot for Sales Actions will be available in summer 2024.
Data Cloud on Hyperforce in the UK:
Starting July 31, 2024, businesses can leverage Data Cloud on Hyperforce to meet local regulations and handle increased workloads.
Enhanced Asset Management for Field Service:
New features include Asset Health Score, Field Service Mobile App, and AI Predictive Maintenance, among others, enhancing field service operations.
Slack's New List Feature:
Slack introduced the List feature for better project management and collaboration, now available in select regions for all paid Slack users.
Consumer Goods Cloud Enhancements:
New AI and data solutions improve route-to-market processes, featuring Data Cloud for Consumer Goods and Einstein Copilot Account Summarization.
Marc Benioff Receives Yale Legend in Leadership Award:
Marc Benioff was honored with the Yale Legend in Leadership Award at the Yale CEO Summit.
Revenue Cloud Enhancements:
Salesforce introduced new features to transform revenue lifecycle management, including AI-guided Quoting and Flexible Revenue Models.
New AI Center in London:
Salesforce opened its first AI center in London, aiming to create 500,000 AI-related jobs in the UK and Europe.
Large Language Models (LLM) Benchmark for CRM:
Salesforce launched the world's first LLM Benchmark for CRM, enabling businesses to compare LLMs across key metrics.
Sustainability Initiatives:
Salesforce announced new climate investments, including a $25 million commitment to carbon removal technology and a 27 MW solar project in Italy.
Leader in Forrester Wave: Commerce Solutions for B2B:
Salesforce was named a Leader in the 2024 Forrester Wave report, achieving high scores in Strategy, Innovation, and AI-powered Commerce Cloud.
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Timestamp -
00:00 - Intro - Salesforce June 2024 Updates
00:17 - AI adoption at work is on the rise
00:52 - New AI Features for Sales
01:30 - Data Cloud on Hyperforce in the UK
01:52 - Enhanced Asset Management for Field Service
02:40 - Slack's New List Feature
03:05 - Consumer Goods Cloud Enhancements
03:30 - Marc Benioff Receives Yale Legend in Leadership Award
03:58 - Revenue Cloud Enhancements
04:21 - New AI Center in London
05:06 - Large Language Models (LLM) Benchmark for CRM
05:42 - Sustainability Initiatives
06:20 - Leader in Forrester Wave: Commerce Solutions for B2B
06:49 - MuleSoft Launches AsyncAPI
Stay tuned for more updates and insights by subscribing to our channel. Thank you for watching!
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Best Roundup!!! Thank you so much for your work bud!!!