How to Solve No Audio Output from ASUS LCD Monitor? | ASUS SUPPORT
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- Опубликовано: 19 окт 2024
- You might experience no audio output or no sound coming out from LCD monitor. You can check the specification, connection and volume settings to troubleshoot your problems. Watch this video for more information
See more on our ASUS support website:
LCD monitor troubleshooting www.asus.com/u...
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#LCDmonitor
#monitor
#noaudiooutput
#nosound
#volumesettings
![OhGeesy x Lefty Gunplay - What It Iz [Official Music Video]](http://i.ytimg.com/vi/L0yzW9t2ixk/mqdefault.jpg)
I would listen to your video but i got no sound
Hi, according to your question, please check you are connecting with the correct input/ output ports with your PC and audio device.
And check that your monitor has built-in speakers or it'll need to have an earphone jack to connect with the audio equipment in order to play.
Please make sure you follow the steps in the following link.
www.asus.com/us/support/FAQ/1015182/
Also, could you provide your product model and OS version? Thank you.
In addition to above steps , users should follow below steps..
1. Adjust the volume under in windows OS .
2. Enable , and set default audio device.
3. Install correct signed whql audio device driver.
4. Use windows built-in Audio troubleshooter.
Hi
VARADHARAJAN K,
Steps1, 2,3 are in our video instructions. Thank you for step4 sharing.
daaaamn you just got roasted by the support team, me personally i would’ve tracked them down
Don't spend $6 trying to get this to work. I plugged in the HDMI and got ONN surf speakers plug and play and worked perfectly smh - I still have to buy a MIC if I want to record but that is ok.
even though i use benq monitor but this is helpful thanks for tutorial
I don't know weather this was helpful but I fixed my sound problem by going into settings and changing the output from Digital Audio HDMI to Realtec Audio Speakers, and now I have sound
My monitor model is VG24VQE. I've tried everything mentioned in the video and still no audio. I have a display port cable and aux cable plugged into my monitor and I have even tried with a HDMI cable, however still no audio. According to the specification my monitor also has built in speakers. Anything else I could try?
Hi, according to your question, for VG24VQE, it did not come with a built-in speaker.
You can refer to the following product specification. Thank you.
www.asus.com/displays-desktops/monitors/tuf-gaming/tuf-gaming-vg24vqe/techspec/
@@asus_support Thank you, does that mean that I will need to purchase an external speaker(s)?
@@uzmanaz4657 hola a mi me pasa lo mismo recien me entero que no tiene parlantes ._. intentando todo pero nada es nuevo el monitor mismo modelo vg24vqe please use translate google
@@uzmanaz4657 obviously, yes.
bruh i have the same monitor. turns out theres act no speakers but my computer detects that there are for some reason
My monitor speaker is actually still connected and read by system. I also installed the driver and following these steps but unfortunately the sound still not come out. Any suggestions what should I do for this case? Thank you before.
Hi Rafif Abrar,
May I have the model name? Do you use HDMI, DP or lime in output? Have you tried connecting to other pc?
@@asus_support The model is VG259QM, i use DP port for it. Until now I'm not trying it to other pc yet.
But there's a new case: After several hours I put the sound output with headphones, I decide to try change in to monitor's speaker again. When I try to play video/music, the sounds appeared yet it just only for about 2secs and didn't make sounds again.
Hi Rafif Abrar,
It might also be cable and connecting device related. If you don't have other cables or pc, please send the monitor to our local service center for further examination. Please visit our official website for contact info of our local service center.
@@asus_support thank you very much for the advices. Really appreciate🙏🏻
@@RafifAbrar hello did you find a fix?
Helpfull,😍❤️
Hi my monitor is on the list of audio outputs and the volume is on 100 almd when i test the sound it show it's connected but i don't hear any sound i connected the monitor with HDMI Cable and i even tried display-port but i can't hear any sound i uninstalled the driver but it doesn't fixed
Hi, according to your question, have you make sure that your monitor support the speaker function?
You can refer to the user manual.
Also, could you provide your product model and OS version?
Thank you.
Hi. I have an ASUS MG28UQ monitor (connected to my Nvidia GTX 1070 graphics card with an HDMI cable) and each time I log in Windows 11 there is no sound (the speaker icon in the taskbar systray shows that "No audio output device is installed").
To get sound, I always have to log off my Windows session and log in again. Once this is done, the sound is enabled, and if I go to the speaker icon (in the systray) and click on 'Select Audio Output', I can see "ASUS MG28U (NVIDIA High Definition Audio)".
On the Device Manager window, under "Sound, video and game controllers", I can see "NVIDIA High Definition Audio", "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)" and Realtek(R) Audio, all shown correctly (without any warning icon next to them).
How can I have sound right away after logging in my Windows session?
Regarding your question, I would recommend you visit the following forum post to get more assistance.
zentalk.asus.com/t5/monitors/bd-p/monitors
Thank you.
So the model I have is VP28UQG and I have the NVIDIA 1070 Ti.. the system is reading and saying that everything is working properly, however I still cannot hear audio even with headphones. Just recently learned that the model I have doesn’t come with built in speakers.. what other option do I have?
Hi
Rufix Legacy Productions,
Please plug the headphones into the audio output of your pc.
@@asus_support and if I still can’t hear anything?
Hi
Rufix Legacy Productions,
Please try other headphones or speakers, or try other audio ports(rear panel/front panel) on the pc.
Hi I have the ASUS VG278Q and connected it to series X. When I change it to 120Hz on Xbox, the audio stops working but when I revert it to auto detect mode on Xbox, it starts working again. Can you help please?
Hi
indiemaniac,
I'm afraid VG278Q is not in our 120Hz on Xbox Series X support list.
www.asus.com/support/FAQ/1045097/
Also, the audio seems controlled by Xbox. Please consult Xbox to see if there is any settings about audio output.
I just have been using 2weeks f15 laptop. Sometimes, screen shaking happened. How can I solve? I never dopped it or given any physical hit to my laptop. Do you think I can replace to new one?
Hi Hyerim Kim,
If you want to get a replacement directly, please consult the dealer about it. May I have the bios version? Did it occur on the specific apps?
I can't hear sound from right channel using left & right channel sound test, my monitor is ASUS VG258Q 1080p 144Hz. I've tried using HDMI, Display port also tried aux cable that came within the box but I can't hear from right channel. If I switch from stereo to mono then I assume I can hear but I'm not quite sure that the audio is coming from right channel or its just mono sound that make me feel that way.
Hi, have you check whether you are connecting with the correct input/ output ports with your PC and audio device?
Did you try the steps according to the video or the FAQ at the description box?
It is suggest that you go to Device Manager in Control Panel, uninstall and install the device again and check whether the audio input and output are recognized by the audio device.
Also, could you provide your BIOS and audio driver version?
Please refer to the following link. Thank you.
www.asus.com/support/FAQ/1015182/
I Connected it via Hmdi Butler i still dont have any sound i reconected it several times what do i have to do?
Hi Paizz,
Did you follow the instructions in the video?
Besides confirming HDMI and Display Port, have you checked the Sound Settings or reinstalled the WHQL driver?
Could you please provide the model name (for example, ROG Strix XG276Q) and details of the situation of the Asus device you are using?
Been 5 years since I got my Asus ROG PG248Q and I always used Headphones, now I found out why sound on the monitor's speakers never worked, the monitor speakers were damaged from factory :(
Hi, Nomad.
Could you please provide the details of the situation? May I ask if you followed the instructions in the video?
@@asus_support I did, nothing worked. I've had this problem for years but never really bothered because I always used headphones so I just thought I'm a dumbass and can't figure this out. Well apparently the speakers were damaged from factory, mildly annoying but I mostly use headphones like I said. I'm honestly more frustrated with myself that I never considered a factory issue being a thing in this situation :(
@@nomad8166 Have you uninstalled and reinstalled the ROG SWIFT PG248Q driver?
If possible, please cross-test the monitor with multiple devices and verify that at least one device shows a signal.
I'm sure the pg248q doesn't have built in speakers
@@gazplayz Thank you for helping to check the spec, and that is correct that the ROG SWIFT PG248Q does not have built-in speakers.
@Nomad Please refer to the link and check the spec as well.
rog.asus.com/monitors/23-to-24-5-inches/rog-swift-pg248q-model/spec/
Wish this monitor had a headphone jack instead of a audio in. I mean it already has the HDMI port to transmit the audio in. Who would want to connect a device through 3.5mm jack to listen to the monitor speakers?
do you know what cable can i use with this? i want to connect my headphones to my monitor but dont know what cable i should buy?
love u man
I just bought a PA279CRV monitor, and sound is barely audible. I've checked everything, all volume settings are at 100%, and still getting extremely poor and barely audible sound.
Hi, based on your issue, it is suggest that you can raise your issue to Zentalk.
we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.
For our monitor series products, we have created the forum specifically for users of monitor products.
On the forum, you can ask questions related to the products, share your experiences, and interact with other users.
Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.
zentalk.asus.com/t5/monitors/bd-p/monitors
Thank you.
hi, I have an ASUS mx279 monitor i've had for a few years now, and just recently my pc stopped picking it up as an audio playback device, I swap back and fourth from my headphones to the monitors speakers normally when I want to watch something, but now I don't even have the option to switch to the monitors sound. please help. P.S. - I have tried unplugging and I have tried other HDMI cords.
Hi, according to your question, have you check the sound setting?
Have you make any change?
Have you make sure that all the driver is at the latest version?
Have you try All Reset your monitor?
You can refer to the following link.
www.asus.com/support/faq/1015182
Thank you.
Hello, why didn't audio work on the vg259 monitor? Can you help me information?
waiting.
Yours sincerely,
Hello, Diego Porto do Nascimento.
Could you help to confirm if the model name is TUF GAMING VG259QR, TUF GAMING VG259Q, or another?
Does the power indicator light up when the screen is black?
It is recommended that you follow the instructions in the link below to check power, signal cable and input source first.
www.asus.com/support/FAQ/1012723/
If possible, please cross-test the monitor with multiple devices or cable and verify that at least one device shows a signal. Thank you.
@@asus_support My monitor is TUF GAMING VG259QR. I already watched it on youtube. However, this audio monitor does not
no one tried to pick up the headphones (mute) how strange. What kind of headphone or others?
we await return.
Yours sincerely,
@@asus_support do you know what cable can i use with this? i want to connect my headphones to my monitor but dont know what cable i should buy??
I have a ASUS VA329HE FHD 75Hz AdaptiveSync IPS 32in Monitor, and I have tried everything. It says it is connected, it is set as the audio device, I have checked the drivers, I have tried the sound jack option and am now just using my HDMI and it still won't work. No sound at all. Help.
Regarding your question, I would recommend you visit the following forum post to get more assistance.
zentalk.asus.com/t5/monitors/bd-p/monitors
Sorry for any inconvenience it may be caused.
i could not find a straightforward answer on wether my monitor has speakers. Its VS248H.
Hi, according to your issue, you can refer to the product specification.
You can visit our official support site.
www.asus.com/commercial-monitors/vs248h/specifications/
Thank you.
I tried my vc279h no audio. But i still don't know if this comes a build in speaker can't find it in the site
Hi, please try to connect to a different computer for testing.
If the same issue occurs on different computers, then there is a higher likelihood that the device itself is faulty.
So this is worse than no AUDIO output. The audio is suddenly super low.
It worked for a year and now super low. BE24D with a HDMI connection and out of nowhere suddenly low sound!?!?
Hi justshowmehow,
Have you tried another HDMI cable and other pc? Does it also occur with DisplayPort?
My monitor loses sound after screen timeout and can't find one in the sound settings.
Hi, according to your question, have you make sure that all the cable is well connected?
Have you make sure that all the driver is at the latest version?
May I ask have you make any change then the problem occur?
Also, could you provide the product model and BIOS/OS version?
Thank you.
I have an ASUS VP278H, with my Switch connected to it, and the audio won't work from any headphones I try.
Hi
𝓢𝓺𝓾𝓲𝓭𝓭𝔂𝓚𝓪𝓽 ♡
May I know which switch do you mention? Do you connect the pc and VP278H via HDMI?
asus vg249q monitor doesn't make sound when using displayport, but can make sound when using hdmi. what's the problem?
Hi, according to your question, have you install WHQL driver?
Have you try to cross test with other cable?
Whether you can set the sound input and output setting in your computer and monitor?
Whether the problem still exist?
Have you go to sound setting and choose output device to adjust the volume?
@@asus_support yes I have installed the WHQL driver, I have tried changing the cable, and yes I can adjust the input and output of the monitor but still no sound while using the displayport. I have set the device output to the monitor and reinstalled the driver but the problem is still the same no sound when using displayport. but when I use HDMI the sound can come out properly.
How do I turn on the inbuilt speaker in my Asus vg248qe monitor?
Hi MDoT3 ?
Please refer to 1:15 at this video.
Thank u
i have audio coming from the monitor but it don't want it, the option to change it is grayed out and it sucks help
Hi daunted,
Do you mean the monitor output in windows sound settings is grayed out and there is no sound from your monitor? May I have the model name? Which steps in this video you have done?
@@asus_support Hi sorry but i fixed the problem about the audio outputting from my monitor, the option is still grayed out but i haven't done much to fix it, i found that my pc sound output was set to the monitor and simply had to change it, thanks for the reply
Mi monitor KG241Q no le aparecen los iconos de altavoces pero si reconoce que tiene su propio audio aún que nunca pude escuchar nada aún que suba y baje el volumen
Hi Matías 15,
Although I'm not familiar with the language you use, the KG241Q is ACER product, so please consult ACER more about it.
Why does my monitor have a sound section if it doesn't have speakers, I'm confused
Hi, based on your issue, what do you mean sound section?
Where did you saw the section?
Whether is an icon or else?
Also, could you provide the product model and OS version?
Thank you.
Does VS248 HR have speakers?
Hi, according to your question, VS248HR didn't have speaker.
You can refer to the following link. Thank you.
www.asus.com/displays-desktops/monitors/eye-care/vs248hr/techspec/
My monitor asus va229sbq but its not found driver after install your link file.plz help.
Hi
Rumon isan,
If you mean VA229QSB, please refer to the following link.
www.asus.com/Displays-Desktops/Monitors/Eye-Care/VA229QSB/HelpDesk_Download/
What about VX239H it doesn't have any win10 installers
Hi Ian Christopher So,
Do you face no sound issue? I'm afraid there is no win10 driver for VX239H. Please try the driver for win8.
I Have VZ239 Monitor, still no audio. Could anyone know how to fix this?
If you have followed the above steps but the problem persists, I would suggest you bring back your device to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
How about linux drivers?
Hi Yain Vieyra,
Could you please provide the model name (for example, PA248Q) and details of the situation of the Asus device you are using?
In my monitor I have no sound settings
Regarding your question, I would recommend you visit the following forum post to get more assistance.
zentalk.asus.com/t5/monitors/bd-p/monitors
Thank you.
How about asus model vz24ehe it does support external speaker with 3.5 audio jack?
Hi, according to the specifications of the ASUS VZ24EHE model, it does not have built-in speakers. However, it does support external speakers through the audio jack. You can connect your external speakers or headphones to the 3.5mm audio jack on the monitor to enjoy audio output.
You can refer to the below product specification.
www.asus.com/displays-desktops/monitors/eye-care/asus-vz24ehe/techspec/
Thank you.
I can't listen to this video BC the monitor sound doesn't work
Hi, have you checked if your screen supports speaker function?
We recommend visiting our official website to check the product specifications.
Thank you.
So after 3 hours of testing what worked for me is unplugging my monitor power and plugging it back in😅
Thank you for your enlightenment! It worked for me!!
Discupa tengo un asus vz249heg1r y no se si tiene altavoz , alguien me puede ayudar porfavor 😔🙏🙏
Hi Daniela Zanabria Tasayco,
I'm sorry I'm not familiar with the language you use, so I use google translate. I'm afraid there is no speaker in VZ249HEG1R.
My monitor is VC249HE. Im using HDMI from my playstation. There is no sound. Can someone tell me if this is impossible so that i can throw this monitor in the garbage already?
Hi, according to your question, whether your product model is VA249HE/VY249HE or VZ249HE?
These three monitor is not equipped with audio feature.
It did not come with the built-in speaker.
You can refer to the product specification. Thank you.
www.asus.com/displays-desktops/monitors/eye-care/vz249he/techspec/
www.asus.com/displays-desktops/monitors/eye-care/vy249he/techspec/
www.asus.com/displays-desktops/monitors/eye-care/va249he/techspec/
does ASUS VZ239HR have speakers? and i have it with hdmi cable, do i need a sound cable too?
Hi
Javad-raz,
Yes, it does. For HDMI, audio will transmit through HDMI cable.
@@asus_support but it doesnt have any speaker?!
Hi
Javad-raz,
Please refer to the p1-3 on the manual.
dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/VZ239/ASUS_VZ239_UM_EN_2090702.pdf
@@asus_support thanks :X
No audio with ps5
Hi My True Love is My FR-S,
May I have the model name of the monitor? Do you connect PS5 with HDMI? Is there audio output while connecting to other pc?
To* From*
To* The*
ASUS Support center is useless and non responsive
May I ask what kind of issue you are experiencing?
Could you please provide the product model and a detailed description of the issue you are facing?
Thank you.
I tried everything you suggest my model is asus vg27aq3a, I checked on 2 different pc , from hdmi and dp and no result , I don't hear sound
only headphones input working
If you have connected the screen to different computers but the issue persists, I would suggest you bring back your device to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.