Chris, check out Asterisk. Asterisk was the first open-source telephone system, invented by Mark Spenser. It was the 'kernel' of just about all the open-source phone systems to follow. Spenser founded Digium, which pioneered the GUI administration of the IP telephone system. I have been in computer-telephony since 1990, and you would not believe the PBX environment that existed in those days. Mark Spenser changed telephony. Now Digium is owned by Sangoma. One day you should do an interview and get his historical perspective. I really enjoy your videos, I 'thumbs-up' and I share them.
I was actually an engineer and setup Asterisk based boxes. We partnered with Digium for licenses to the 729 8kb codec and also offered a GUI using FreePBX. It's quite an amazing project.
@@ChrisTitusTech I met Mark Spenser at AstriCon 2007. The landscape then was TDM PBX, and I think Northern Telecom still existed. IP telephony caused a mass-extinction event in telephony.
@@LouisHansell Thats awesome! Yeah, the entire space has changed so much. I still remember the old school proprietary telephone systems you'd pay 20k+ for and then have a $800 a month bill from the PRI. Any problems typically would have to go through "Authorized" repairmen. So glad Mark and Asterisk came around and changed the game with the "locked down" old school telephony... like the old Nortel or NEC systems of yesteryear.
Man, IPT is a whole other WORLD. Could take you years to learn all the intelligent contact center mumbo jumbo. And it keeps changing constantly. UC,UCCE,UCCX,UCXN,CDR/CMR, pubs/subs, unity, expressway, cer, ctios, hds, loggers, roggers, pgs, on and on.. I came from old-skool foundation route/switch and I've been over my head for some time catching up with Cisco contact center.
Yes, but there are many other sip providers that may be a better option. You can just choose a different one, just make sure to look at the rates for a good deal.
Caution: If you make lots of international calls to places like China or India or perhaps other exotic locations, you might want to consider getting SIP Trunks from more reputable providers such as those operated by legacy telecom providers (you'll need to contact their "enterprise" as opposed to "small business" section in order to order SIP Trunks). A lot of the cheaper non legacy telecom SIP providers have this tendency to use "gray market" routes to international destinations which can be of questionable quality (or sometimes calls get routed via black market SIM card/cell phone networks in the destination country before hitting the PSTN!).
Is there a way to set this up so you can transfer the call from the main phone to other phones in the building? Or remote would be even better. Edit: Spelling
Wow, it constantly amazes me when I see these videos about how "easy" it is. There is absolutely NOTHING easy about this hot mess. You used to be able to buy a phone, take it out of the box and plug it into the phone jack in the wall. This is insanity.
I have been using my Ooma phone service since right after they got started. The only cost was the upfront amount for the hardware. No monthly fees or taxes for life. It's been great. No complaints.
This video didn't age to well with the 3CX malware. People were telling them their software was compromised, on the 3CX forums and were just getting banned. Or they would instruct to actually whitelist the 3CX software and generally shift the blame.
Thanks!
Chris, check out Asterisk. Asterisk was the first open-source telephone system, invented by Mark Spenser. It was the 'kernel' of just about all the open-source phone systems to follow.
Spenser founded Digium, which pioneered the GUI administration of the IP telephone system. I have been in computer-telephony since 1990, and you would not believe the PBX environment that existed in those days. Mark Spenser changed telephony. Now Digium is owned by Sangoma. One day you should do an interview and get his historical perspective.
I really enjoy your videos, I 'thumbs-up' and I share them.
I was actually an engineer and setup Asterisk based boxes. We partnered with Digium for licenses to the 729 8kb codec and also offered a GUI using FreePBX. It's quite an amazing project.
@@ChrisTitusTech I met Mark Spenser at AstriCon 2007. The landscape then was TDM PBX, and I think Northern Telecom still existed. IP telephony caused a mass-extinction event in telephony.
@@LouisHansell Thats awesome! Yeah, the entire space has changed so much. I still remember the old school proprietary telephone systems you'd pay 20k+ for and then have a $800 a month bill from the PRI. Any problems typically would have to go through "Authorized" repairmen. So glad Mark and Asterisk came around and changed the game with the "locked down" old school telephony... like the old Nortel or NEC systems of yesteryear.
This is a great training video, I never realised how simple setting up a SIP phone system was, thanks
As appointed tech support for a non-profit (with zero telephony experience), THANK YOU for this!
Can't wait to watch this. I've been needing to upgrade my work phone system
*Hi Chris ...what is this new linux by Microsoft everyone's talking about ? And can we trust it ?* 😐
Man, IPT is a whole other WORLD. Could take you years to learn all the intelligent contact center mumbo jumbo. And it keeps changing constantly. UC,UCCE,UCCX,UCXN,CDR/CMR, pubs/subs, unity, expressway, cer, ctios, hds, loggers, roggers, pgs, on and on..
I came from old-skool foundation route/switch and I've been over my head for some time catching up with Cisco contact center.
I followed the steps but my inbound calls end up with a not connected tone. the outbound calls are working
Aight then
Great vid, thx
Thank you, Chris. Huh. I get it.
I can definitely go for this and continue using a snap fone used by senior citizens so I wont have to fool with smartphones
Will flowroute work in other countries?
Yes, but there are many other sip providers that may be a better option. You can just choose a different one, just make sure to look at the rates for a good deal.
Highly unlikely but someone in your office still use rotary phone
No DTMF
Cool Easter egg when you call the number.
Caution: If you make lots of international calls to places like China or India or perhaps other exotic locations, you might want to consider getting SIP Trunks from more reputable providers such as those operated by legacy telecom providers (you'll need to contact their "enterprise" as opposed to "small business" section in order to order SIP Trunks). A lot of the cheaper non legacy telecom SIP providers have this tendency to use "gray market" routes to international destinations which can be of questionable quality (or sometimes calls get routed via black market SIM card/cell phone networks in the destination country before hitting the PSTN!).
Is there a way to set this up so you can transfer the call from the main phone to other phones in the building? Or remote would be even better.
Edit: Spelling
Wow, it constantly amazes me when I see these videos about how "easy" it is. There is absolutely NOTHING easy about this hot mess. You used to be able to buy a phone, take it out of the box and plug it into the phone jack in the wall. This is insanity.
Try Ooma !!
I have been using my Ooma phone service since right after they got started. The only cost was the upfront amount for the hardware. No monthly fees or taxes for life. It's been great. No complaints.
...showing off you Win11 (is this video Tux-approved?) LOL
I use basic talk. $17 / month. Much easier than this. Works very well with my caption call phone.
I think you should have discussed the flowchart first. You lost me right away and I remain lost.
hmm, STUN, no proxy. I can't say I trust STUN on my network.
You can always toss an SBC in and away you go. Depends on the network and amount of phones.
How about a video without all the acronyms sips dids etcI have no idea what you're talking about
This video didn't age to well with the 3CX malware. People were telling them their software was compromised, on the 3CX forums and were just getting banned. Or they would instruct to actually whitelist the 3CX software and generally shift the blame.