I always secure all my coach tags with those little shrink wrap tubes. I cut them to size and use a blow dryer to shrink them. No matter what coach bag, I do it right away! Lost too many tags in the past before I did this 😢
Oh wow Nicole, I had to go back and look at your review video to see the hang tag. That was a very pretty one. Now here’s the kicker. I have a bag, must be 20 years old that had that same kind of chain, and yes, it would always come loose. I remember a sales woman trailing after me in a store once with the tag. I cannot believe they have not found a better mechanism.
I either put extra strength super glue on my hang tag but the best way i have found is to put them in ring loops (the ones that come in the key rings/charms) i loop them in the key rings and the tag that is the most secure way ..but be prepare to hurt your fingers in the process lol..since my charms are different colours I have been lucky to be able to match the hardware of the bags, and i removed them anyway because it looks kind of bulky when used qs a bag charm
I had this same issue with the 1941 tote and I am over it. Thanks for the information about filing a complaint. That I will do today. These bags are way to expensive for a hang tag to be an issue.
I also have the same issue with the newer bags! Not specifically on Page 27 bag. My hangtags were fallen off on three different occasions, all from different bags. The first one was my pop-up messenger, second was my drifter crossbody. And drifter had 2 hangtags and I lost them all! The third one was my quilting and rivets rogue. Fortunately, the security found my rogue hangtags and I didn't lose them. All three bags I only used just for a couple of times, and the hangtags were already fallen off! After the rogue incident, I taped my hangtags and I have no issue ever since.
I just had the same issue with my coach duffel. I ordered a replacement about 3 weeks ago and it still has not arrived. Thankfully, after I ordered the replacement I happened to find the actual hang tag in the snow by my car.
Yes I too have this problem with my page 27's. One night mine fell off in the club while dancing. Luckily my watch dog of a husband saw it go flying. I've since taken a leather tag holder off another bag and put my hang tag on it. It's those dainty cheap chains and they really suck! I have lost some hang tags I've had monogrammed and hot stamped dealing with those stupid chains
Oh, I’m so sorry that happened and more sorry they would not help. It is a beautiful bag and the gold one will look nice. Thanks for sharing! Peace and love...Suz What 🌻🌼🌻🌼
I seen this on some of their bags and I think they should do this more often, they should have the tags attached to a leather strap connected to the bags because the majority of their bags are leather and the look of it is still quite cute when I saw then.
So sorry that's happened to you. It hasn't happened to me yet. But I'm going to squeeze that little section that the ball fits into on all of mine before use each bag again. Ooh now im worried!
Wow. So sad. I have a Rogue and the straps tend to pop off when I pick it up. So odd. Love the bag though, but I have to watch closely when using the shoulder straps.
I've had mine fall off as well. Luckily, I was at home when it happened. The chain it hangs on is too short for it to connect properly. I have thought about finding an alternative to the chain. I definitely will be seeking that our now.Thanks for the PSA!
I had the SAME problem!! luckily I found my hang tag but not the chain :( and now I don't want to use my hang tag at tall for fear of losing it! what a giant BUMMER!! I'm going to go put in a formal complaint also!
The SAME EXACT THING happens to my Page 27 in Chalk, and I got the same exact song and dance from Coach about it. It’s super frustrating especially given how expensive these bags are. I lucked into a replacement on Posh. Wishing you success on finding one one the second hand market. 😊
I've had problems with the metal skull bag charms there is a piece that unscrews and my whole charm falls apart luckily I find the pieces but not I just put it in a box and don't use it
In the last year, I ordered a COACH bag that arrived with no hangtag and like yours, it was a speciality one because it had the raised COACH emblem and was teal in color. I contacted Customer Service and they actually sent a replacement out to me for free. I would try Customer Service again, but this time try using the Live Chat on the website as I have found them to be more helpful than the 1-800 number. Also, I see on the COACH website that your hangtag is still used on current bags so, it is not really acceptable that they cannot replace it. I would keep trying Customer Service, sometimes you just have to get the right person who wants to help.
Had the same issue. I got mone monogrammed and it fell off. Luckily I stepped on it before I left the restaurant. I'm going to put it on with a piece of leather or silk cord
I was super upset when my hang tag came one of my bags too. It was purchased at a retail Macys store. But I used my bag a ton and I think it must have been due to the wear. Thankfully I saw it come off.
I had the same problem! It fell off twice and I just took it off! So frustrating! I even tried moving it on the bag...same issue! I have the grey, so the issue is not color specific🙁
Some people are now using heat shrink tubes to seal them. It was one of the gals in the Dooney tribe group. You likely already saw that by now. enjoying your videos. TFS
RIDICULOUS Same issues I've had! My 2 quilted Dinky bags didn't come with the tags and they were only able to send me those cheap ass looking metal ones. SUPER FRUSTRATING and insane they "Can't" order us replacements... CALL CHINA!
Coach Customer Service is severely lacking as of late. I had a new wallet that didn’t even hold up for a year. As much as we pay for Coach products, you would think that they would care a bit more. I am so sorry for your experience. 😢
I was afraid you were going to say the border rivets were failing or something. Whatever is important to you should not fall off the bag. I take those tags off. What concerns me are the dog leash strap clasps. Not very secure! Coach should use the lobster claw.
That would truly be annoying. However, Coach is not making the Page 27 any longer. To my knowledge anyway. 😒 I would like one, but won't purchase bags unless it's from Coach.com or the retailers like Macys, etc. Therefore Ebay or Amazon is out. 💖 Thanks for the information.
The same exact thing happened to my dinky and my daughter’s dinky, too! Luckily we both found them in the floor of our cars. They offered me the same metal tag. It’s just not the same. The chain is definitely the problem. So sorry this happened to you.
If you could find out via social media that there is a problem here, so should coach. Every company that sells expensive bags should have a person on pay roll to find out such things and make their customers happy. On the other hand: I have watched so many vids from people having quality issues with expensive bags, but they still buy them. So why should the companies care? I have bought a no name handbag lately that is more comfortable to wear than one of my pricey ones, more functional and is beautiful too. So why should I spend lots of money just for a name? I really wonder sometimes. Sorry for the rant. Tfs 💚
Oh, phew...I thought you were about to say that something was wrong with the bag itself! I generally remove the hang tags before using most of my Coach bags. Sure wish Coach had a back up plan for this.
The only thing I can think to do is buy a new bag, keep the hang tag and return the bag. It’s not the most honest solution, but it’s like Coach is replacing the hang tag, AS THEY SHOULD.
One more suggestion.....on COACH.com they have a feather bag charm in oxblood with rivets. It is a match to your bag and it is on sale for $37.50 (50% off) It is not the hangtag you lost, but it is a beautiful bag charm. I purchased one for my Cooper Carryall with Rivets in Oxblood and it really looks great. Plus, you can't go wrong for $37.50!
I always secure all my coach tags with those little shrink wrap tubes. I cut them to size and use a blow dryer to shrink them. No matter what coach bag, I do it right away! Lost too many tags in the past before I did this 😢
Oh wow Nicole, I had to go back and look at your review video to see the hang tag. That was a very pretty one. Now here’s the kicker. I have a bag, must be 20 years old that had that same kind of chain, and yes, it would always come loose. I remember a sales woman trailing after me in a store once with the tag. I cannot believe they have not found a better mechanism.
I either put extra strength super glue on my hang tag but the best way i have found is to put them in ring loops (the ones that come in the key rings/charms) i loop them in the key rings and the tag that is the most secure way ..but be prepare to hurt your fingers in the process lol..since my charms are different colours I have been lucky to be able to match the hardware of the bags, and i removed them anyway because it looks kind of bulky when used qs a bag charm
I had this same issue with the 1941 tote and I am over it. Thanks for the information about filing a complaint. That I will do today. These bags are way to expensive for a hang tag to be an issue.
Thank you for the PSA! I have this bag in both black and beechwood and took both tags off. I put one on my key ring!
I also have the same issue with the newer bags! Not specifically on Page 27 bag. My hangtags were fallen off on three different occasions, all from different bags. The first one was my pop-up messenger, second was my drifter crossbody. And drifter had 2 hangtags and I lost them all! The third one was my quilting and rivets rogue. Fortunately, the security found my rogue hangtags and I didn't lose them. All three bags I only used just for a couple of times, and the hangtags were already fallen off! After the rogue incident, I taped my hangtags and I have no issue ever since.
I just had the same issue with my coach duffel. I ordered a replacement about 3 weeks ago and it still has not arrived. Thankfully, after I ordered the replacement I happened to find the actual hang tag in the snow by my car.
Yes I too have this problem with my page 27's. One night mine fell off in the club while dancing. Luckily my watch dog of a husband saw it go flying. I've since taken a leather tag holder off another bag and put my hang tag on it. It's those dainty cheap chains and they really suck! I have lost some hang tags I've had monogrammed and hot stamped dealing with those stupid chains
Oh, I’m so sorry that happened and more sorry they would not help. It is a beautiful bag and the gold one will look nice. Thanks for sharing! Peace and love...Suz What 🌻🌼🌻🌼
Hi! My hang tag from my dark denim rogue 25 recently fell off. I also had the same response. It now has a generic gold hang tag. 😒
I seen this on some of their bags and I think they should do this more often, they should have the tags attached to a leather strap connected to the bags because the majority of their bags are leather and the look of it is still quite cute when I saw then.
I totally agree!!
So sorry that's happened to you. It hasn't happened to me yet. But I'm going to squeeze that little section that the ball fits into on all of mine before use each bag again. Ooh now im worried!
Wow. So sad. I have a Rogue and the straps tend to pop off when I pick it up. So odd. Love the bag though, but I have to watch closely when using the shoulder straps.
I've had mine fall off as well. Luckily, I was at home when it happened. The chain it hangs on is too short for it to connect properly. I have thought about finding an alternative to the chain. I definitely will be seeking that our now.Thanks for the PSA!
that is the problem, i took a longer chain off an older bag and no problem.
I had the SAME problem!! luckily I found my hang tag but not the chain :( and now I don't want to use my hang tag at tall for fear of losing it! what a giant BUMMER!! I'm going to go put in a formal complaint also!
The SAME EXACT THING happens to my Page 27 in Chalk, and I got the same exact song and dance from Coach about it. It’s super frustrating especially given how expensive these bags are. I lucked into a replacement on Posh. Wishing you success on finding one one the second hand market. 😊
I've had problems with the metal skull bag charms there is a piece that unscrews and my whole charm falls apart luckily I find the pieces but not I just put it in a box and don't use it
In the last year, I ordered a COACH bag that arrived with no hangtag and like yours, it was a speciality one because it had the raised COACH emblem and was teal in color. I contacted Customer Service and they actually sent a replacement out to me for free. I would try Customer Service again, but this time try using the Live Chat on the website as I have found them to be more helpful than the 1-800 number. Also, I see on the COACH website that your hangtag is still used on current bags so, it is not really acceptable that they cannot replace it. I would keep trying Customer Service, sometimes you just have to get the right person who wants to help.
Great advice! Thank you!
Had the same issue. I got mone monogrammed and it fell off. Luckily I stepped on it before I left the restaurant. I'm going to put it on with a piece of leather or silk cord
I was super upset when my hang tag came one of my bags too. It was purchased at a retail Macys store. But I used my bag a ton and I think it must have been due to the wear. Thankfully I saw it come off.
They really need to use a good chain for the hang tags. It’s sad that for that price point they can’t include a nicer chain.
I had the same problem! It fell off twice and I just took it off! So frustrating! I even tried moving it on the bag...same issue! I have the grey, so the issue is not color specific🙁
I had the same issue with mine, but I love my bag.
Isn't this true of the Rogue hangtag? I believe it's because the 1941 hangtag has some metal?
I have never had an issue with any other 1941 bag, but after reading all the comments here it seems like you might be right!
I lost mines! But, on my Rouge 30 and mines was hot stamp.
Some people are now using heat shrink tubes to seal them. It was one of the gals in the Dooney tribe group. You likely already saw that by now. enjoying your videos. TFS
I did see this on FB! Thanks for sharing this tip here though!
It's a constant issue with Coach bags. I lost the tags for Coach Mercer Satchel and Market Tote.
RIDICULOUS Same issues I've had! My 2 quilted Dinky bags didn't come with the tags and they were only able to send me those cheap ass looking metal ones. SUPER FRUSTRATING and insane they "Can't" order us replacements... CALL CHINA!
Right?!!? I don’t understand it one bit
@@MamaBeech It's Beyond ANNOYINGNESS
😂 @ "call China."
Coach Customer Service is severely lacking as of late. I had a new wallet that didn’t even hold up for a year. As much as we pay for Coach products, you would think that they would care a bit more. I am so sorry for your experience. 😢
I was afraid you were going to say the border rivets were failing or something. Whatever is important to you should not fall off the bag. I take those tags off. What concerns me are the dog leash strap clasps. Not very secure! Coach should use the lobster claw.
Sorry you lost the tag,I had the same problem with the logo lock on my dooney hobo
That would truly be annoying. However, Coach is not making the Page 27 any longer. To my knowledge anyway. 😒 I would like one, but won't purchase bags unless it's from Coach.com or the retailers like Macys, etc. Therefore Ebay or Amazon is out. 💖 Thanks for the information.
The same exact thing happened to my dinky and my daughter’s dinky, too! Luckily we both found them in the floor of our cars. They offered me the same metal tag. It’s just not the same. The chain is definitely the problem. So sorry this happened to you.
I had the same problem with my new Rogue 25 bag in metallic and snake skin. I am so mad!! I called too and they were not helpful at all!😡
You’d think especially with these newer styles they’d have a better idea to keep these things on!
No kidding! Also with how much money we pay too!
If you could find out via social media that there is a problem here, so should coach. Every company that sells expensive bags should have a person on pay roll to find out such things and make their customers happy. On the other hand: I have watched so many vids from people having quality issues with expensive bags, but they still buy them. So why should the companies care? I have bought a no name handbag lately that is more comfortable to wear than one of my pricey ones, more functional and is beautiful too. So why should I spend lots of money just for a name? I really wonder sometimes. Sorry for the rant. Tfs 💚
Oh, phew...I thought you were about to say that something was wrong with the bag itself! I generally remove the hang tags before using most of my Coach bags.
Sure wish Coach had a back up plan for this.
Wow. I like your ideas. But the hang tags are sooooo cute.
Sometimes I attach coach key rings to mine cause I like the extra dangle. 🤣
@@Hannahnana-nana89 oh, wow, hadn't thought of a key ring. Nice!
If you ever do get a replacement you may want to have it soldered on.
🤦🏻♀️ oh no so sad 😭 that sucks
What does PSA stands for???????!!!!!!
Public Service Announcement
@@Ness7386 LOL the first I seen used for a purse.
The only thing I can think to do is buy a new bag, keep the hang tag and return the bag. It’s not the most honest solution, but it’s like Coach is replacing the hang tag, AS THEY SHOULD.
Omg the same thing happened to me. I'm still waiting for my replacement hang tag a month later.
Makes me want to tell them Ill think twice before buying another Coach after the way they treated you.
One more suggestion.....on COACH.com they have a feather bag charm in oxblood with rivets. It is a match to your bag and it is on sale for $37.50 (50% off) It is not the hangtag you lost, but it is a beautiful bag charm. I purchased one for my Cooper Carryall with Rivets in Oxblood and it really looks great. Plus, you can't go wrong for $37.50!
I actually have looked at this exact charm several times. Great suggestion!
Ugh how annoying