How To Cancel Your Shopify Subscription | Close Shopify Store

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  • Опубликовано: 27 ноя 2024

Комментарии • 57

  • @DustyPorter
    @DustyPorter  Год назад +5

    In this video, I will show you how to cancel your Shopify subscription and close your store. This quick and easy process can be done in just a few steps.

    • @drippy2trippy_official
      @drippy2trippy_official Год назад +2

      Hey I wanted to know exactly what password do we type in when we’re at the final deactivate step because I was just testing Shopify out just on the free trial and I didn’t realize they had charged me but I didn’t actually want the full subscription yet so I’m trying to deactivate before it charges me again and every time I try to type in the password that is supposed to be auto saved it keeps turning
      Red and saying incorrect password so where do we actually get the password from to shut down

  • @tazanteflight8670
    @tazanteflight8670 Год назад +56

    shopify was the worst experience I have ever had.

    • @Footy10192
      @Footy10192 10 месяцев назад +5

      Same every1 knows if Ur dropshipping now days

    •  8 месяцев назад +4

      It was really bad

    • @Diamondtnt48
      @Diamondtnt48 7 месяцев назад +8

      yeah they randomly took money out of my account without telling me and do not have refunds

  • @stewsaquarium1397
    @stewsaquarium1397 10 месяцев назад +5

    Change payment method before you deactivate your store

  • @YEOBO_Kat2020
    @YEOBO_Kat2020 Год назад +4

    Hi DustyPorter. If I deactivate my Shopify accounts, will that also stop me from paying yearly for my domains? Thank you.

  • @lexii764
    @lexii764 Год назад +1

    thank you it was taking me forever since i didnt see the settings on the bottom left!!

  • @tazanteflight8670
    @tazanteflight8670 Год назад +8

    shopify is really really bad

  • @JosePerez-z5g3b
    @JosePerez-z5g3b 8 месяцев назад +4

    Once I deactivated the store I was not able to go back in and delete the payment methods (maybe because shopify changed some things since this video was produced). But other than that everything worked.

    • @rickyang4635
      @rickyang4635 8 месяцев назад +1

      Same here. I couldnt delete the payment methods. They better not charge me I swear

    • @Anumzzone
      @Anumzzone 8 месяцев назад

      @@rickyang4635 hi ... did you get charged?

    • @dreamchasers_10
      @dreamchasers_10 7 месяцев назад

      ​@@rickyang4635 did they charge you ?

    • @xobriina
      @xobriina 6 месяцев назад

      Same. Next billing is on the 30th hopefully they won’t charge me

    • @rorywynne4285
      @rorywynne4285 6 месяцев назад +1

      @@xobriina Did they charge you?

  • @nickuhlas5688
    @nickuhlas5688 Год назад +3

    But for me it only says replace like what yours says and it doesnt have a remove or delete option.

    • @DustyPorter
      @DustyPorter  Год назад

      That means you don’t have a paid store on that account

    • @DustyPorter
      @DustyPorter  Год назад

      Or if you do it’s asking to replace the payment method.

    • @nickuhlas5688
      @nickuhlas5688 Год назад

      @@DustyPorter so what does that mean? Will I still be charged every month?

    • @nickuhlas5688
      @nickuhlas5688 Год назад

      @@DustyPorter Well replace is my only option and I have money on my acct and just got billed today actually. Also thank you for the quick replies. Is there a possibility I can call you on discord maybe and you can help me out?

    • @nickuhlas5688
      @nickuhlas5688 Год назад

      @@DustyPorter what do you mean by "I don't have a paid store on that account"

  • @rimnaass
    @rimnaass 22 дня назад

    just thank you

  • @arly0195
    @arly0195 11 месяцев назад

    Hi. I'm in need of some information. Can you please help.

  • @mateotsallekou2572
    @mateotsallekou2572 5 месяцев назад +1

    pls help me bro it says Your store could not be deactivated
    We couldn't process your last bill payment of €384.00 EUR. This amount needs to be paid to deactivate your store. how do i fix this without paying😭😭

    • @cennih
      @cennih 4 месяца назад

      Did you get help? Mine says the same..

  • @chandraprakash-ce7yx
    @chandraprakash-ce7yx Год назад +1

    Iam unable to cancel my deactivate store as it's showing your invoice pay is must . What do i do now

    • @BuilderBeeTV
      @BuilderBeeTV Год назад

      i got the same thing idk wtf to do they trynna get $300 november 14th😢

    • @chandraprakash-ce7yx
      @chandraprakash-ce7yx Год назад

      @@BuilderBeeTV no other option to do there, we have to pay total invoice bill 😞 and after that we can deactivate permanently store. Otherwise it remains and charge every month or year of our billing activity

    • @homseize
      @homseize 7 месяцев назад

      @@BuilderBeeTV hello guys.. have you solved the problem?
      actually they want to charge me despite I closed shopify, I got message for the subscription renewal, but luckily i have no balance in the bank account, so now im really worrying about when some money deposit in my bank account they will deducted, my last hope was to change they paying method to another bank account that i don't use.
      and btw, I spoke with the customer service 3 times about this, and each one of them say we closed your account and we guarantee that you will not be charged anymore. so let's see

    • @mateotsallekou2572
      @mateotsallekou2572 5 месяцев назад

      @@BuilderBeeTV have you fixed it bc i have the same problem pls help

  • @zarkkhah9160
    @zarkkhah9160 9 месяцев назад

    What if you have bought store domain name? Will I still be charged for the domain if I cancel my shopify subscription? If not how do I cancel the domain subscription that I bought from shopify. I did not buy any apps for shopify.

    • @radicalaim
      @radicalaim 9 месяцев назад +1

      Remove all of your payment methods and they can't charge you

    • @zarkkhah9160
      @zarkkhah9160 9 месяцев назад

      @@radicalaim Yes I have done that. Thank you

  • @CallFoo287
    @CallFoo287 Год назад +5

    helpful but dragged. 7.5/10

  • @kiranfatima4428
    @kiranfatima4428 3 месяца назад

    Is Shopify refund subscription amount?

  • @staff0flag
    @staff0flag 9 месяцев назад

    Thanks mate

  • @spkn2u
    @spkn2u 4 месяца назад

    What do you do if you can't remember the password

  • @AdiLKhan-ip4rk
    @AdiLKhan-ip4rk Год назад

    My subscription plan has not expired, please let me know it's humble request.

  • @kamilasufati7232
    @kamilasufati7232 11 месяцев назад

    It still say replace not delete pls can you help me how to delete it

  • @mfonelmonalisa8761
    @mfonelmonalisa8761 5 месяцев назад

    Been struggling how to unsubscribe my account I keep
    Getting bills that’s not cool and I’m not using it

  • @yunni5026
    @yunni5026 Год назад

    Sir i didn't took subscription,nor any installment,nor work in my Shopify store..its just inactive n i cudnt delete after free trial i got bored didnt want to do .will they anyway charge me even if no settings done n my account like that left but shows inactivee

  • @HorribleHomeVideo
    @HorribleHomeVideo 7 месяцев назад +1

    fuck all this how do i cancel it

  • @shoubledouble6603
    @shoubledouble6603 Год назад +2

    I have apps installed that charge me every month if I deactivate my account will those apps still charge me?

    • @DustyPorter
      @DustyPorter  Год назад +2

      So. It looks like you actually need to cancel those apps first. Then cancel the store.