From the Founders: Addressing Quality Control Issues

At the end of the first day at the 2023 Railroad Hobby Show in West Springfield, Massachusetts, Shane and Mike chatted about the important decisions we've made recently to address quality control concerns. They also shared a glimpse into the future of the HO SD40-2, talked about our first steam locomotive, and more. Be sure to watch this video for the latest insights into the inner workings of our company...
If you purchased one of the following models, please click the corresponding link to fill out a form addressing quality control.
Form 1: Rivet Counter HO Scale GE DASH 9 - CN/IC
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Form 2: Rivet Counter N Scale GE ET44 GEVO - CSX Square Exhaust
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Responses are due on or before Friday, February 24, 2023. We are working with our factory for a delivery date and expect it to be late summer/early fall 2023.
We apologize for our oversights and any inconvenience this may cause. We are implementing numerous additional procedures, checks and balances, and more to minimize potential future mistakes.