We're sorry to hear that you're finding it less intuitive. When compared to Scarlett 2i4, Scarlett 8i6 features fewer physical controls located on the front as it utilises Focusrite Control for access to features. If you need assistance, please give us a call or use our Live Chat feature here - bit.ly/FocusriteSupport
This seems unneccesarily complicated to me. Mine was running fine until a few days ago. Now, I can't get rid off my guitar sound through input 1-2 being played twice: Directly via hardware inputs, and then the delayed signal via playback 1+2. How can I fix this nightmare?
The first thing you can try is navigating to file---> restore factory defaults which will undo any changes you may have made to your routing. If you are hearing your input twice, that means you are likely monitoring both in your DAW and in Control, you can either disable input monitoring in your DAW, or lower the faders for the desired faders in Focusrite Control. However, we recommend monitoring directly through control, because this will result in minimal latency. Please let us know if this helps or if you have additional questions.
for the monitoring, i use the direct monitor but then mute the dry signal in the daw when i apply fx. that way i hear the wet signal with whatever fx i applied and the lead is still latency free because it's direct vs through the daw
I have the 6i6v2 and use a M-Audio 61 via USB to hub, my 6i6 is USB to the hub. For music production everything is fine. Both PT and Studio One get all of the inputs and outputs. However, when I'm trying to practices with other musicians, none my keyboard is heard over Jamulus or Skype or Messenger (although i can hear it in my headphones). Analogue 1 & 2 inputs work fine (using a bass or guitar). However, I don't with to do MIDI from the M-Audio to the Scarlett as its meant to be USB connected. Ideas?
Sorry to hear that you're having problems. We'd need to know a little bit more about the setup that you use when practicing in order to help you find a suitable solution to this. Please give us a call, use our Live Chat feature or email us so we can discuss this further. Contact details can be found on our website here - bit.ly/FocusriteSupport
This has been very helpful, but I'm still confused about one thing. I have a Focusrite Scarlett 4i4 connected via USB to a Macbook Pro, with Focusrite Control and Pro Tools First installed there. I also have a Roland Boss GT-1 effects pedal which is connected via USB to a Windows computer with the output from the GT-1 connected to Input 2 on the 4i4, set to INST. (I also have a microphone on Input 1, which seems to work fine). So, with headphones connected to the headphone output on the 4i4 and output routing in Focusrite Control set to Custom Mix, HW Inputs 1-2-3 and Software (DAW) Playback 1-2-3 with 2 in Stereo, I can hear the guitar on the GT-1 and any audio playing on the Windows PC (which loops back through the GT-1), but I can't hear any audio on the Macbook, either from Pro Tools First or, say, from a RUclips video like this one. What am I missing? Is this tied to the Loopback settings in Focusrite Control? I've tried both SW Playback 1-2 and 3-4, that doesn't change anything. Or is this something mis-configured in Pro Tools First? Thanks.
Hi there! It sounds like something may be misconfigured in Focusrite Control. Did you set up the Custom Mix on the headphones (output 3-4)? You should be monitoring SW playback 1-2 *and* HW inputs 1-2. If you're still having issues with this, please reach out to Support at bit.ly/FocusriteSupport. Bri // Focusrite US 🇺🇸
I need an audio interface to use as a live keyboardist, and I'd love any feedback on whether a 4i4 would fit my need... Here's my scenario: I'm running virtual instruments inside of REAPER on a laptop, with a MIDI (USB) keyboard controller. I need the interface to take in an external monitor feed from a mixer, pass it through only to my headphones (not to the main outputs), and have my virtual instrument audio feed out to both the external mixer and my headphones. So my headphones are getting a mix of the external monitor audio and my keyboard audio... and the external mixer is receiving only the keyboard audio. If I understand correctly, I could take the external monitor mix into Inputs 1-2, and send it only to Outputs 3-4 (headphone bus), muting them in Outputs 1-2. Then send the virtual instruments to Outputs 1-2, which will go to the console, as well as 3-4, which will feed headphones. I can adjust the balance between the monitor mix and my virtual instruments using the output faders in Focusrite Control. Is that all correct?
Yes, absolutely. In theory this is all possible with Scarlett 4i4. You just need to route the monitor feed to Playback 3 an 4 for your headphones mix. As this will all be routed through REAPER, you could also mix levels there. John // Focusrite UK 🇬🇧
Great overview - do you know if I can use the 8 outputs as individual mono outs (for surround mixing) I can only see them as stereo pairs in the interface you show in the video. Thanks!
CAN YOU, split your output over different software? using voicemeter and ear trumpet i can restrict chrome to it's own virtual output and system to another. I would like to use multiple outputs to connect to a mixer.
PLEASE.... WHY don't I see Headphone 1 and Headphone 2 for routing??? I want to route a click track to Headphone 2 but can't get ANY sound out of it. I'm at a loss, can't figure it out. I've got a 6i6
Hi, we're sorry to hear you are having trouble. For the Scarlett 6i6 2nd generation, the two headphone outputs are automatically routed to digital outputs 1+2 (headphone 1) and 3+4 (headphone 2). So if you want to hear something in both headphone outputs you will need to send the signal to both 1+2, and 3+4 in your DAW. Please let us know if this helps, or if we can answer additional questions.
@@FocusriteHelp Well as I suggested... I'm ok with the main sounds going to 1 & 2, what I'm trying to do is get a click track to 3 & 4 and the 2nd headphones. Please advise...
If you make a click track the way it is made in this video, you should be able to route the audio track to outputs 1+2 and 3+4. ruclips.net/video/qhjj21bY4E8/видео.html
Here's a a specific question. I'm unable to figure out how to enable direct monitoring in stereo. I have a left / right going into the two front inputs, and I'm using the 4i4 to monitor / record stereo. Everything works as expected, and the recording is in stereo I just can't hear the stereo out the 4i4 directly. Focusrite Control 2 has no outputs tab either.
Hi, thank you for reaching out, and our apologies for the delay in response. Are you working with a 4th gen Scarlett? if so, this article regarding use of Focusrite Control 2 may be helpful: support.focusrite.com/hc/en-gb/articles/13291845720978-Using-the-Focusrite-Control-2-Mixer However, if you need additional assistance, please reach out to our support team at the link below: bit.ly/FocusriteSupport
Yes, you can certainly stream using Scarlett 2i2. That wouldn't necessarily require the use of Focusrite Control. Our Support Team can help you set this up - bit.ly/FocusriteSupport This video also explains how you can stream with Scarlett 2i2 - ruclips.net/video/G_wl94NMPmU/видео.html
Is the Focusrite Control Software just for certain generations of Scarlett Audio interfaces? I have a humble first gen Scarlett Solo. It wouldn't work for that, would it?
That's right. The original Scarlett Solo doesn't have any features that require the use of Focusrite Control, so it won't be detected or provide access to any additional features.
Question: if I hook up a compressor and eq to the focusrite (external devices to the DAW), can I than put the compressor and eq in serial if i need to? And also: assign an incoming signal from the daw to the compressor and the eq inputs, than their outputs to two different outs so that I can separately mix them in the daw.
Hi, apologies but I don't think I fully understand your question. This article explains how to set up an external effects processor in both Focusrite Control and your DAW. Please let us know if this helps or if we can answer additional questions. support.focusrite.com/hc/en-gb/articles/115004592269-Using-External-Effects-Processors-as-Inserts-while-Tracking-with-Focusrite-Control
Question: While using 80's csette tape machine going into an 18i20, I lose all control of the tape machine, basically bypassing the hardware. What needs to be switched on to have the machine act as mixer? Simple example, I turn up my hi eq gain knob on machine, no effect in audio from speakers (through DAW).
Specifically what kind of cassette tape machine are you using? How are you currently connecting? Scarlett can accurately capture and convert the signal from your cassette tape machine, allowing you to record it in your DAW. With the master stereo output from your machine connected to inputs on 18i20, you should find that changes made on the machine are captured.
Hey I know this was uploaded a while ago, but I have a question I hope you can answer. I just got a nice pair of headphones that need EQing to sound their best. Can I add an EQ to the output for, let's say, Headphone 2 so that anytime I put on those headphones, that EQ is automatically added? So far I haven't been able to find a way to do 3rd-party plugins within Focusrite Control.
Focusrite Control is exclusively designed to control output routing and settings on our interfaces. It is unable to perform any sound processing (such as EQ) to avoid additional CPU usage, and latency when recording. If you want to EQ your output, you can either add an EQ to your master output track in whatever DAW you are using, or use a third-party solution like the one available to Windows users in the article below. Please let us know if this helps or if you have additional questions. answers.microsoft.com/en-us/windows/forum/all/how-to-adjust-the-eq-in-windows-10/4f75e55d-6bd4-47c9-a3c4-0e3d761d83af
It took me a long time to figure out that monitor outputs 1-2 also corresponded to a headphone jack on the 8i6. That is not clearly explained anywhere.
your comment was the key for me to know how to mix headphone 1 and 2 individually. Thanks! 18i20 3rd gen on Focusrite control app monitor 1 = outputs 7 and 8 (you have to use it in stereo mode) monitor 2 = outputs 9 and 10 (you have to use it in stereo mode)
Clarett 4 pre. Very little headphone volume when recording a vocal. Headphone volume for other instruments is fine. Watched all the videos. Everything in the Mic chain is good. Gain is good. Playback is fine. But no decent headphone volume before or during recording. Can you help me out ?
Are the left/right hardware inputs hard panned left/right in the direct monitoring? Or are they mixed down to mono? This is pretty important to me I need stereo direct monitoring for my stereo guitar pedalboard.
That's correct. With the Direct Monitor control set to Stereo mode, Input 1 is routed to the left output channel and Input 2 to the right. This mode if designed for use when recording something that is inherently stereo in nature. John // Focusrite UK 🇬🇧
I have an 8i6 3rd gen. How do I properly set it up to run hardware fx? Right now I have it on output 3+4>hardware>input 3+4. The issue I'm having is that I'm getting the fx on all the channels instead of just the one I'm using the external effects device on in Ableton. Also, is there a way to decouple the output 3+4 from the headphone out on the 8i6?
With line outputs 3 and 4 connected to inputs on your external hardware and the outputs from your external hardware connected to line inputs 3 and 4, you can route the channels from your DAW to outputs 3/4. In Focusrite Control you can then route software playback 3/4 to line outputs 3/4 and the signal will be sent to the external hardware. The headphone outputs always carry the signals routed to analogue outputs 1 & 2 and 3 & 4 respectively (as stereo pairs) in Focusrite Control.
No. Focusrite Control essentially functions as a remote control for the hardware, providing access to features that don't have physical controls. No audio passes through Focusrite Control, it doesn't provide any dynamic processing or FX.
I am recording drums with the Scarlett 18i8. I am using all the channels with the following configuration: CH 1 - Overhead 1, CH 2 - Overhead 2, CH 3 - HH, CH 4 - Kick, CH 5 - TT1, CH 6 - TT2, CH 7 - FT, CH 8 - Snare. Because the OH's and HH need phantom power for their respective condenser mics, they must be in Channels 1, 2, 3. The recorded volume of the kick compared to the snare is staggering, with the kick volume being a lot higher, even though I have the volume the same in Logic. Same with the toms--really low volume compared with the kick. How do I control the output/volume of channels 5-8? Of course I can crank them on my DAW (Logic Pro), but I need more juice on those channels. There must be a way. Nothing online seems to address this issue. I've been playing with the Focusrite Control and even with cranking the volume for channels 5-8 doesn't give me the juice compared with channels 1-4. Any help you can offer is most appreciated. I must be missing something. Again, I have the volumes for channels 5-8 cranked on the Focusrite Control but it pales in comparison to the volume of channels 1-4. I really need the snare volume to come up especially. The mics I'm using are all the same level mics by Audix. Please help. Thanks.
Hello, i just bought Scarlett 8i6 3rd gen, and the main volume knob is not working, i mean the sound works but when i turn it, doesnt lower nor raise the volume. Do you know how to solve the problem ?
If you switch off any connected powered monitor speakers and open Focusrite Control then navigate to File > Restore Factory Defaults (at the top of your screen) does that fix this issue? If not, please continue to discuss this with our Support Team - bit.ly/CallFocusriteSupport
I recently purchased an 18i20 (3rd Gen). I would like to monitor my recording from my DAW and not through direct monitoring. Everything I've read or watched from Focusrite shows how to turn direct monitoring on but it does not show how to turn it off. I'm trying to record a guitar through input 1. According to the manual and the videos, if I leave input channel one unmuted, I will hear the direct monitored signal. I would assume from that that if I mute channel 1, I should hear the output of channel 1 of my DAW, with the effects assigned in my DAW. But this does not work. I am still hearing the direct signal even with input 1 muted. What am I doing wrong?
To disable input monitoring through Focusrite Control, you need to find the faders for the inputs you wish to not hear, and lower them for the output that you are monitoring (1-2, 3-4, etc..). Once this is done you should make sure that "input monitoring" is selected for the same track in your DAW (This is done differently based on your DAW) and you should be able to monitor your track with all included effects. Please let us know if this helps or if you need additional assistance.
I have a problem with one of your products. on the official page of focusrite, it says that my interface focusrite 18i8 is compatible with the new macbook air m1. when installing the controller, a legend appears that says: license expired. the computer recognizes the interface, but the controller does not. I have tried to contact the support but they only sent me an email telling me that they are going to check my request.
Yes, that's correct. Once Clarett’s internal mixer has been configured using Focusrite Control, these settings are retained by the hardware even after you remove the Thunderbolt cable and switch the unit off.
I have installed the control app for my MAC but after visiting your Focusrite help videos I've yet to find one that tells me WHERE to find this on my MAc and HOW to invoke. All demos ASSUME the control is ALREADY running. Can you or someone help?
When you download and install Focusrite Control from our website, it will appear as a standalone application in the launchpad of your Mac alongside all other applications. Please let me know if this helps
As I've noticed on their website, it seems that Focusrite Control (for Scarlett users like myself) is only available for people that have the 3rd generation of the interface (this means that everyone who owns the 1st or 2nd generation of the Scarlett audio interface won't have access to this and will miss on this software and other types of software that could be useful, but are only available to people who own a more recent generation of these audio interfaces, which is a shame to everyone else who bought the previous models/generations).
Hello, In focusrite control, I have no audio coming out via the headphone Jack. I only get audio from the headphone Jack when output 3 and output 4 are both listed as “playback 3”. I was under the impression the headphone used outputs 1/2. Thank you
@@verb3614 hey bro, No I never did but I did discover through the user manual that outputs 3/4 are the outputs tide to the headphone Jack. Output 3 is headphone L and output 4 is headphone R. (Or Vice Versa)
Hi I have 1 keyboard (as audio and as midi). In my Daw (ableton) when I want to play midi I hear the audio from my set in the keyboard even if I mute the audio channel in ableton . What can I do to solve this problem?
Hello! Why I can't save mix snapshots on Windows? When I select this option the file saver window is popup, but after I clicked the 'Save' button I don't see the file. What is the problem?
Did you check to see where on your computer the file is being saved? Depending on your default settings, it could be getting saved somewhere like "Downloads" or elsewhere.
In the outputs tab, select your main monitoring device (Likely Monitor outputs 1-2) make sure all four analog inputs are visible with a fader, if you don't see four inputs you can create a custom mix to do so. Make sure all of these faders are set to proper levels, and if signal is being received by the inputs you should hear it out of your monitoring device.
Hi, i have a solo 3rd gen but my focusrite control doesn't show any output routing, everything else is working. It shows that output routing is not supported on this device. Help me out
That's correct. Scarlett Solo has just 1 stereo output that you can physically access from the headphone output and the main monitor outputs located on the rear. No additional output routing options exist for Scarlett Solo but if a larger Scarlett audio interface was connected, the available output routing options would be available here.
I am using the Scarlett Focusrite 2i2 3rd gen. with Focusrite Control Firmware - 1605, I am using it on an iMac with Mac OS Big Sur. When I click on "Output Routing" I see this message: "Output routing is not supported on this device." Can you explain this please and thank you?
Hi, this is correct behaviour. The 2i2 only has two line outputs unlike the larger devices with which you can configure custom routings. Please see this support centre article: support.focusrite.com/hc/en-gb/articles/360008585260-Why-Does-Focusrite-Control-State-Output-Routing-is-not-Supported-on-this-Device-
Hi Jim, this all depends on the device you have, and whether you refer to the input or output section. For example, to add more analog input channels to your custom mix in the output section, click the + symbol next to the faders. In the inputs section, only the variable gain analog inputs will be shown (e.g. only 1-2 for the 4i4 device). Come to our tech support team if you need any further help with set up.
I have a Scarlett 18i20 and an scarlett octopre attached to that via adat cable. 2 questions. why does my focusrite control app only show 8 inputs, when it should be 16 and why does channel 1 on the octopre begin at channel 11 inside my DAW and not 9? i would think 8+8=16 so i can use channels 1 thru 16 in my daw- but its confusing because i have to do 1 thru 8 and 11 thru 18 thanks for any help!!!
Sorry to hear that you've had problems. Have you added the additional ADAT inputs within Focusrite Control? To do that, set your output source to "Custom Mix" and then add in the ADAT channels by clicking the "plus" symbol. When working with our audio interfaces, the channels used by inputs will vary. Loopback and S/PDIF are often staged before ADAT so these inputs will generally begin at 11/13. The chart provided on Page 13 of the Focusrite Control user guide provides input numbering - fael-downloads-prod.focusrite.com/customer/prod/downloads/focusrite_control_scarlett_3rd_gen_user_guide_v3.pdf
Hi, in the 18i20 version of the Focusrite Control, is it possible to route all 20 Software (DAW) Playback streams to the Main Monitor Outputs for monitoring? Thanks.
Yes, you should be able to set up a custom mix to send any tracks from the DAW to your monitors. If you need additional assistance feel free to reach out to us at bit.ly/FocusriteSupport.
@@FocusriteHelp Thanks, but I heard there is a limitation and not all 20 DAW playbacks can be sent to a Custom Mix in 18i20. Some people say the limitation is 6 channels, some say 18, and some say 24. Just want to know which one is the correct number, thanks.
So, I just got a Scarlett Solo and when I go to output routing it says "not supported on this device." Does this mean I can't change any EQ settings through the Control software? I can't find any info on how to change EQ levels with the Solo. Please help.
There is no output routing on the Solo because these devices only have two output channels and stereo playback from software on your computer will be automatically routed to the stereo outputs on the interface. Input EQ won't be set using Focusrite Control. It will most likely be controlled with a plugin on your DAW. Some other 3rd party apps, such as OBS, also have some rudimentary EQ plugins. To change output EQ, such as headphone EQ, you'll also use a plugin or software such as Sonarworks.
@@FocusriteHelp Hi John, sorry for the delay in reply. I was wanting to use the Clarett+ 8 Pre as the interface to use with a Traktor DVS setup - even using a Xone 96 DJ mixer (in external mixing mode) I'm unable to use the Clarett as my interface when using Traktor Scartch.
We need a new updated guide for the newest version of control 2 with 4th gen interfaces. I'm so flabbergasted as to how you didn't release updated videos with the release of the new software. I'm searching everywhere and all I can find is outdated tutorials.
We really appreciate your feedback on this. Rest assured, this is planned. We'll be sharing video content that covers this soon. Until then, we do explain how to navigate and use Focusrite Control 2 in the Scarlett 4th Gen User Guide, available here (from page 7) - fael-downloads-prod.focusrite.com/customer/prod/downloads/scarlett_4i4_4th_gen_user_guide_v1.1-pdf-en.pdf We're also online and available to answer any questions that you might have. You can message us here, on Facebook, Twitter, Instagram or discuss this using Live Chat. A Live Chat link can be accessed from the 'Support' tab on our website.
Outputs 1 and 2 are generally used to drive the primary monitoring system, though the signals available at any of the outputs can be defined in Focusrite Control. The main monitor output level control is an analogue control that adjusts the level at Outputs 1 and 2. Outputs 3 and 4 can be used for driving alternative speakers (i.e., midfield, nearfield, etc.), or to drive outboard FX processors. The output level for these outputs can be controlled using the Focusrite Control software.
OK so I gotta a question I changed my sample rate to 192hz on focusrite but when I get on garageband it go to 44hz how can I make it were it would stay at another sample rate when I go on garageband?
While Scarlett devices are capable of recording up to 192khz sample rate, unfortunately, GarageBand is only capable of recording at either 44.1 or 48khz
When I launch Focusrite control, it says no device found. I have a 2i2 studio 3rd gen. Everything works perfectly in Logic and the OS, not sure why it says that since it's working. Is it because there isn't any routing I can do with the 2i2? Just wanted to make sure there wasn't any weird default routing I was missing. It all sounds fine and works perfectly, however.
Hi, while custom routing cannot be performed with a 2i2, the 3rd gen should still connect to Focusrite Control. This can be down to many things including antivirus software, and an unstable connection. Please see this article: support.focusrite.com/hc/en-gb/articles/115001661729-Focusrite-Control-is-showing-No-Hardware-Connected-or-No-Hardware-Detected-
I bought a Scarlett 6i6 (2nd Gen) years ago as an upgrade to my 2i2 (1st Gen) since I was looking for an option that would allow me to switch between my two sets of monitors, and it worked fine until today, which is playing both outputs 1-2 and 3-4 at once and they are being controlled by "monitor" knob. How can I solve this?
Have you made any changes within Focusrite Control? The signals available at all of the outputs can be defined in Focusrite Control. The main Monitor Control will only affect signals that have been sent to Outputs 1and 2. Our Support Team can assist you with this if needed - bit.ly/FocusriteSupport John // Focusrite UK 🇬🇧
This was sooo confusing. I upgraded from 2i2 and the first time I hear playback from my DAW it's doubled. I thought the unit was defective. So much troubleshooting to understand what is going on. The manual has no info on FC, this video is the only thing I could find explaining what's happening.
We're sorry to hear you were having trouble with your device. It sounds like you had direct monitoring on, meaning you were likely hearing inputs monitored both through the interface and through your DAW. This can be fixed by deselecting "Direct monitor" on your interface, or on larger devices, turning down the inputs fader in Focusrite control. If you are ever having trouble finding technical answers for your device, our support team is always here and happy to help. They can be reached at this link. bit.ly/FocusriteSupport
I have focusrite scarlett 2i2 and neumann tlm 102, my microphone is really quiet at half of gain, and when i boost it there starts to be noise. Is my scarlett broken? Can u help me?
It is normal for some white noise and room noise to be heard when monitoring a sensitive mic such as the TLM 102. Condenser mics like these often require a lot of gain to capture, so a solution could be a gain booster such as a cloudlifter. If there is unusually loud noise other than the typical white noise floor of an interface please reach out to the support team. bit.ly/FocusriteSupport
Hey guys, so with the focusrite control if i use di box for guitar recording, would i be able to mute and record input 1( my dry signal) and hear only input 2 (my amp) while direct monitoring is on ?
That is possible when working with our larger audio interfaces. For example, this wouldn't be possible with a Scarlett Solo/2i2 as you can't create a Custom Mix, but for Scarlett 4i4 and larger, you can create a Custom Mix within Focusrite Control, omitting input 1 from the mix which will still record the dry signal in your DAW. Give us a call or jump on a Live Chat if you need assistance - bit.ly/FocusriteSupport
ive been so frustrated, i got the scarlett solo 3rd gen, i couldn’t hear nothing with the output my headphones picked up no sound i was up all night trying to get it to fix and see what could be the problems, i made sure all my outputs on settings were to the focusrite and still no good, i even decided to go back to the store and the worker told me i should switch to the 2i2 maybe so i decided to get that and try if it fiexed my issues but still i could not hear a thing through my headphones i’ve never been so frustrated please help, there’s only so much i could do at this point
Hi there! Sorry to hear you're having these issues. We need a bit more information to help - please reach out via social DMs or at bit.ly/FocusriteSupport. Bri // Focusrite US 🇺🇸
That's right. Focusrite Control essentially just functions as a remote control for the hardware, providing access to additional features and metering of levels. No audio passes through Focusrite Control. If you would like to record, our hardware can be used with any DAW or audio app. We also provide a suite of optional software options to get you started, accessed when you create an account and register your hardware.
No. Scarlett 18i8 has 2 headphone outputs that always carry the signals that are routed to analogue outputs 5&6 and 7&8 respectively as stereo pairs in Focusrite Control. You can run 4 separate mixes from the 18i8 3rd Gen from outputs 1-4 and create custom mixes for them all in Focusrite Control. The 1/4 inch jack outputs on the rear of the device are designed for connecting speakers (they're mono, so one speaker per output), not for connecting headphones. If you're happy with mono mixes for two of your headphone channels then you could look at connecting the outputs on the rear of the 18i8 to a headphone amplifier in order to then drive your headphones properly. Alternatively, if you need stereo mixes, our Scarlett 18i20 has 2 headphones outputs and 10 line outputs, so you could use 4 of those outputs with a headphone amp to get a further 2 stereo headphone mixes if needed.
For Scarlett 18i20 user, did anyone here could use built-in mic for talkback without any problem? I had been trying to use it but there's always an annoying high freq feedback signal.... Also the artist that did recording still couldn't hear my voice although talkback function has been on. Any tips and suggestions how to use built-in mic properly? Thanks before
Hi John, the 4i4 has one headphone output port and a total of four line out TRS ports. So, you can have your main speaker mix out of 1-2 and your separate headphone mix out of the headphones/3-4 (which is the same mix). I hope that helps!
Are you asking if it's possible to listen to only a selected number of tracks in the session? You would likely do this by muting the tracks you don't want to listen to, or if there's just one track you want to listen to, you can "solo" it (all of this would be done in the DAW). Bri // Focusrite US 🇺🇸
How come we can't change the volume of the inputs without using the dials on the front? Using these creates an inconsistent stereo image if even one knob is slightly lower. This seems like a huge oversight.
Are you referring to the variable gain controls? Unlike volume controls, gain is adjusted using analogue pots which can't be controlled via software. When connecting a stereo source, you could connect to 2 fixed-gain inputs, that are found on the larger Scarlett devices or, set the gain of 2 variable gain preamps to the same level, using the metering provided in Focusrite Control or a DAW.
I’m having murders , I got the Focusrite 18i20 3rd gen , and Behringer ADA8200 , a 16 track mixing desk and cubase DAW , can’t use any of it ain’t gotta clue what I’m doing
Hi John, the 4i4 has one headphone output port and a total of four line out TRS ports. So, you can have your main speaker mix out of 1-2 and your separate headphone mix out of the headphones/3-4 (which is the same mix). I hope that helps!
Focusrite, can you please release an update patch that will let us control the output settings for the Scarlett Solo and 2i2? I've been going crazy for months trying to figure out how to separate my monitor output from my headphone output so that when I'm working in the night, only I can hear what I'm doing and I don't have to bother my family who is trying to sleep. For the past year I have been trying to figure out how to mute the monitor outputs so that all the audio going out is coming to my headphones only, it is really annoying that the only way for me to work quietly is for me to manually take out the cords plugged into my interface for the monitors only to have them be plugged in in the morning or afternoon when it's ok to have a bit of noise around the house. I really don't have the money to go out and spend more on one of your more expensive interfaces just to I can be able to do that. I honestly consider that a waste of my time and money seeing as that would literally be the only reason I'd actually have to buy a new one. I have no problems with the interface thus far, my last interface was a Steinberg one and it was piss poor, because I had no knowledge in music production, I never realized it was broken since the day I bought it and once I did, it was literally two years later and my warranty was out. The guy at Long&Mcqaude literally told me the bad reviews about it and that it would cost less to get the Focusrite Scarlette which is much more reliable (he was right.) So here I am a year later recording with not issues other than the fact that I can't turn off my monitor output while keeping on the output going to my studio headphones. Please, from your fellow customer and supporter, please fix this issue as I'm sure many beginner producers like me are probably scratching their heads trying to fix this issue themselves not realising that it's a issue that currently isn't fixable..
Thanks for your feedback. The features that you're describing are available for all other devices in the Scarlett range. Scarlett 2i2 is the smallest model that features a separate headphone output with independent level control. As they're the smallest models in the range, when working with both Scarlett Solo and 2i2, all available outputs are physically located on the hardware itself - no additional output routing options exist, so that section of Focusrite Control isn't able to provide access to any additional output routing options. Scarlett Solo has just 1 stereo output, accessed from both the headphones and main monitor outputs and controlled using the same main monitor control. This is the smallest model in the range and the only model to not feature multiple independent outputs, I'm sorry if you had not been aware of that before purchasing. I'm not aware that it is possible to add additional outputs using a firmware update but I will certainly share your feedback with the development team. John // Focusrite UK 🇬🇧
My 18i20 doesn't have the Headphone 1 and Headphone 2 individual mix control on outputs tab. It has only 1-10 outputs and digital outputs Does anyone know how can I have it?
Hi, thanks for reaching out. For the Scarlett 18i20 third gen, the two stereo headphone outputs are automatically set to stereo outputs 7+8 (1) and 9+10 (2) therefore adjusting those digital outputs should adjust the headphone outputs. Please let us know if this helps or if you have additional questions.
Where on God`s green earth can i download Focusrite Control? I got Scarlett MixControl but its not working it says No Hardware Connected even though my hardware is connected.
Sorry for the delay in response. Focusrite Control can be downloaded from this webpage when you navigate to your device: downloads.focusrite.com/focusrite If you install this and see the message "No hardware Connected" then please follow the steps in this article and let us know if the issue gets resolved. support.focusrite.com/hc/en-gb/articles/115001661729-Focusrite-Control-is-showing-No-Hardware-Connected-or-No-Hardware-Detected-
Hi Yas. The line inputs are designed for line-level signal inputs (e.g. most synths/keys, mixers) with lots of headroom. If you require more than two variable gain inputs, the Scarlett 18i8 and 18i20 offer four and eight combi inputs respectively for recording multiple mic/instrument level sources simultaneously. Using a separate DI box will enable you to use the line inputs for instruments and mics, however.
Hi, this is correct behaviour on the Solo and 2i2 in Focusrite Control. These devices only have two line outputs (i.e. 1x stereo), whereas the models with multiple outputs can be configured with custom routings. Please see this support centre article: support.focusrite.com/hc/en-gb/articles/360008585260-Why-Does-Focusrite-Control-State-Output-Routing-is-not-Supported-on-this-Device-
Hi Indyyy, yes that is correct. No control software, but it needs a driver to work on Windows such as our ASIO driver (select 2i4 from drop-down for latest): customer.focusrite.com/en/support/downloads (no driver required on MacOS). Units using Focusrite Control are as follows: Scarlett 2nd Generation 6i6, 18i8, & 18i20; all units in Scarlett 3rd Generation and Clarett Range
Focusrite Control cannot be downloaded on an iOS device. Scarletts are tested and proven to work with iOS devices, but if you want to configure your interface via Focusrite Control, you will need to do so on a Mac or Windows computer.
Specifically which audio interface do you have? How had you hoped to use Focusrite Control? The larger devices in the original/1st Gen Scarlett Range (from 6i6 and up) can be controlled and managed using Scarlett Mix Control, available from the 'Downloads' portion of our website. The smaller devices in the original/1st Gen range don't have any features that require software like Focusrite Control or Scarlett Mix Control so won't be detected by these programs. They're plug-and-play on Mac, as they use Apple Core audio. This also makes it possible for these smaller Scarlett audio interfaces to successfully stream audio to/from iOS devices, providing they are supplied with adequate power.
@@FocusriteHelp I was hoping to use it for live streaming. I have tbr 2i2. To be honest, I was ignorant to it all and I thought they were all the same when I purchased it off of Facebook marketplace. As of right now, I’m just plugging directly into a mixer and I’m able to get my effects and things that way, but I would like to be able to switch to use my audio interface
When Direct Monitoring is engaged, the input signal is routed straight to the output, so you certainly shouldn't be encountering any noticeable latency. Please discuss this with our Support Team, they can troubleshoot this with you and identify why you're having this issue - bit.ly/FocusriteSupport
That's perfectly normal for Scarlett Solo as it has just 1 stereo output that can be physically accessed from the hardware. Additional output routing options don't exist for that particular model.
before i could adjust the volume of my speakers with the knob. now this is not possible anymore. anyone knows how i can change this? also i have a latency and i dont know why. maybe someone knows. cheers!
Before? Have you made some unwanted changes using Focusrite Control? If so, you should find that you can open Focusrite Control and navigate to File > Restore Factory Defaults to revert to the original state. Our Support Team are also on hand if you need help. You can reach them via phone, LiveChat and email - bit.ly/FocusriteSupport
That's because Scarlett 2i2 just has 2 outputs that are physically located on the rear and a headphone output located on the front. No other output routing options exist, unlike the larger devices in the range. John // Focusrite UK 🇬🇧
@@FocusriteHelp thanks. I tried to use my 2i2 for in ear monitoring. The 2i2 works but I’m also using it as the interface to get my vst sounds from iPad to the mixer. The xlr monitor input (input 1) still goes back out of the main outs. I tried using direct monitoring hoping it would send the feed straight to headphones without going through the main outs (R,L).
I wish there was a video on using the focusrite for in ear monitoring in a band setup. Perhaps if I had the 4i4 I could send the IEM feed to input 1 but set it to output through output 3 or 4 where there’s no cable connected and then use the direct monitor button to send it to headphones.
You will be prompted to take the unit out of MSD mode when the unit is connected to Focusrite Control. Alternatively, hold the 48v button down, plug the USB in and hold down 48v for 12 seconds before releasing
SO EXCITED TO KEEP ON WORKING ON MUSIC! IF YOU GUYS WOULD LIKE TO CHECK OUT MY NEW MUSIC VIDEO PLEASE HEAD TO MY CHANNEL, LOOKING FORWARD TO USE MY NEW SCARLETT 18i20 AS A CENTER PIECE FOR MY STUDIO!
Now, they put out information about this how to use this device's features after I replaced it with the Presonus 1824c a few weeks ago, which btw is waaay easier to understand. Thanks Focusrite for your late as hell information.:(
Please see this article: support.focusrite.com/hc/en-gb/articles/360008585260-Why-Does-Focusrite-Control-State-Output-Routing-is-not-Supported-on-this-Device- Is this what you refer to?
If you are in Focusrite Control, on inputs Pan will only affect devices that you are input monitoring. You should also try adjusting the pan in the DAW you have open. It is also worth trying in Focusrite Control navigating to File------->Restore Factory Defaults. If you try these solutions and still experience issues, please reach out to our support team at the link below for further assistance. bit.ly/FocusriteSupport
@@FocusriteHelp had internal issue, managed to bypass it using its built in back up, with help of your support. I was still sent out a brand new replacement 8i6 the next day. respect
I went to a studio that had focusrite clarett and there was a huge unusable latency on the midi keyboard going into my laptop, maybe I need to change the settings on the focusrite control panel... damn i hate all this geeky tech gearhead stuff though i want to make music not be a computer programmer!!!!
Hi, sorry to hear you had difficulty with a Clarett device. Latency is a common problem, and we have this help article to offer some possible solutions. Please let us know if this helps or if you need additional assistance. support.focusrite.com/hc/en-gb/articles/207546885-Latency-Issues-with-Interfaces
We're very sorry to hear that you encountered problems. In creating Focusrite Control, we worked hard to refine and improve upon the workflow provided by Scarlett Mix Control, the predecessor to this application. We're sorry to hear that was not your experience. Was there anything in particular that you had difficulty with? We can certainly share your feedback with our Dev Team for their consideration.
@@FocusriteHelp The panning controls do not work for starters. It seems that whatever changes and configurations I make do not happen within the software and then I'm confused and wasting time trying to figure out why nothing's correctly happening. And to make things simpler, the routing for the main stereo output (1-2) and each headphone port should already be configured. I shouldn't need to setup the basic routing configurations.
This control software is absolute crap. After many years using MOTU where it is super easy to route all my signals I bought one of your audio devices and I think I have made a mistake. I have been fighting with it for several days now and I feel like just throwing it out the window. Please make a simple software with a simple matrix of inputs and outputs. It's not that hard!
We're very sorry to hear that you're having problems. Feedback like this is rare for us. Please give us a call or use our 'Live Chat' feature so that we can help you with this today - support.focusrite.com/hc/en-gb/requests/new
god awful user interface! I followed every step here to get my 2i2 working with ableton live, cannot get it to work. Jesus please make this easier and more intuitive.
We're sorry to hear you're having trouble getting started with your 2i2. We would like to look further into your issue, so please reach out to the support team at the link below. There one of our experts can live chat with your in real time to get your device up and running. bit.ly/FocusriteSupport
Man, just upgraded from 2i4 2nd gen to 8i6 3rd gen. The physical knobs on the 2i4 were so much easier to understand.
We're sorry to hear that you're finding it less intuitive. When compared to Scarlett 2i4, Scarlett 8i6 features fewer physical controls located on the front as it utilises Focusrite Control for access to features. If you need assistance, please give us a call or use our Live Chat feature here - bit.ly/FocusriteSupport
@@FocusriteHelp I can not believe Focusrite did not include some kind of fx for the monitor mixes....dumb
Answers my routing-questions perfectly! Thanks!
This seems unneccesarily complicated to me. Mine was running fine until a few days ago. Now, I can't get rid off my guitar sound through input 1-2 being played twice: Directly via hardware inputs, and then the delayed signal via playback 1+2. How can I fix this nightmare?
The first thing you can try is navigating to file---> restore factory defaults which will undo any changes you may have made to your routing. If you are hearing your input twice, that means you are likely monitoring both in your DAW and in Control, you can either disable input monitoring in your DAW, or lower the faders for the desired faders in Focusrite Control. However, we recommend monitoring directly through control, because this will result in minimal latency. Please let us know if this helps or if you have additional questions.
for the monitoring, i use the direct monitor but then mute the dry signal in the daw when i apply fx. that way i hear the wet signal with whatever fx i applied and the lead is still latency free because it's direct vs through the daw
This comment helped me more than the entire video
I can't find a "direct" choice on the I818.
What daw and interface are you using? This is simple yet BRILLIANT Genius idea ! Please get back to me
Hello, thank you for the nice video. Just to let you know, the link to Focusrite Control User Guide is not working.
I have the 6i6v2 and use a M-Audio 61 via USB to hub, my 6i6 is USB to the hub. For music production everything is fine. Both PT and Studio One get all of the inputs and outputs. However, when I'm trying to practices with other musicians, none my keyboard is heard over Jamulus or Skype or Messenger (although i can hear it in my headphones). Analogue 1 & 2 inputs work fine (using a bass or guitar). However, I don't with to do MIDI from the M-Audio to the Scarlett as its meant to be USB connected. Ideas?
Sorry to hear that you're having problems. We'd need to know a little bit more about the setup that you use when practicing in order to help you find a suitable solution to this. Please give us a call, use our Live Chat feature or email us so we can discuss this further.
Contact details can be found on our website here - bit.ly/FocusriteSupport
This has been very helpful, but I'm still confused about one thing. I have a Focusrite Scarlett 4i4 connected via USB to a Macbook Pro, with Focusrite Control and Pro Tools First installed there. I also have a Roland Boss GT-1 effects pedal which is connected via USB to a Windows computer with the output from the GT-1 connected to Input 2 on the 4i4, set to INST. (I also have a microphone on Input 1, which seems to work fine). So, with headphones connected to the headphone output on the 4i4 and output routing in Focusrite Control set to Custom Mix, HW Inputs 1-2-3 and Software (DAW) Playback 1-2-3 with 2 in Stereo, I can hear the guitar on the GT-1 and any audio playing on the Windows PC (which loops back through the GT-1), but I can't hear any audio on the Macbook, either from Pro Tools First or, say, from a RUclips video like this one. What am I missing? Is this tied to the Loopback settings in Focusrite Control? I've tried both SW Playback 1-2 and 3-4, that doesn't change anything. Or is this something mis-configured in Pro Tools First? Thanks.
Hi there! It sounds like something may be misconfigured in Focusrite Control. Did you set up the Custom Mix on the headphones (output 3-4)? You should be monitoring SW playback 1-2 *and* HW inputs 1-2. If you're still having issues with this, please reach out to Support at bit.ly/FocusriteSupport.
Bri // Focusrite US 🇺🇸
I need an audio interface to use as a live keyboardist, and I'd love any feedback on whether a 4i4 would fit my need...
Here's my scenario: I'm running virtual instruments inside of REAPER on a laptop, with a MIDI (USB) keyboard controller. I need the interface to take in an external monitor feed from a mixer, pass it through only to my headphones (not to the main outputs), and have my virtual instrument audio feed out to both the external mixer and my headphones. So my headphones are getting a mix of the external monitor audio and my keyboard audio... and the external mixer is receiving only the keyboard audio.
If I understand correctly, I could take the external monitor mix into Inputs 1-2, and send it only to Outputs 3-4 (headphone bus), muting them in Outputs 1-2. Then send the virtual instruments to Outputs 1-2, which will go to the console, as well as 3-4, which will feed headphones. I can adjust the balance between the monitor mix and my virtual instruments using the output faders in Focusrite Control.
Is that all correct?
Yes, absolutely. In theory this is all possible with Scarlett 4i4. You just need to route the monitor feed to Playback 3 an 4 for your headphones mix. As this will all be routed through REAPER, you could also mix levels there.
John // Focusrite UK 🇬🇧
Great overview - do you know if I can use the 8 outputs as individual mono outs (for surround mixing) I can only see them as stereo pairs in the interface you show in the video. Thanks!
Yes, absolutely. You can route audio to individual mono outputs or combine them as stereo pairs.
@@FocusriteHelp thanks so much for the quick reply - Just ordered one!
@@FocusriteHelp how?
Please, make a video on how to set up a 5.1 + sistem using focusrite. Unfortunately i coul not find anything on internet
CAN YOU, split your output over different software?
using voicemeter and ear trumpet i can restrict chrome to it's own virtual output and system to another. I would like to use multiple outputs to connect to a mixer.
PLEASE.... WHY don't I see Headphone 1 and Headphone 2 for routing???
I want to route a click track to Headphone 2 but can't get ANY sound out of it.
I'm at a loss, can't figure it out.
I've got a 6i6
Hi, we're sorry to hear you are having trouble. For the Scarlett 6i6 2nd generation, the two headphone outputs are automatically routed to digital outputs 1+2 (headphone 1) and 3+4 (headphone 2). So if you want to hear something in both headphone outputs you will need to send the signal to both 1+2, and 3+4 in your DAW. Please let us know if this helps, or if we can answer additional questions.
@@FocusriteHelp Well as I suggested... I'm ok with the main sounds going to 1 & 2, what I'm trying to do is get a click track to 3 & 4 and the 2nd headphones. Please advise...
If you make a click track the way it is made in this video, you should be able to route the audio track to outputs 1+2 and 3+4.
ruclips.net/video/qhjj21bY4E8/видео.html
Hello, this works with my scarlett 2i4 1st gen also? Please let me know.. Thanks ✌️
No. For 1st generation Scarletts you must use Scarlett MixControl
Here's a a specific question. I'm unable to figure out how to enable direct monitoring in stereo. I have a left / right going into the two front inputs, and I'm using the 4i4 to monitor / record stereo. Everything works as expected, and the recording is in stereo I just can't hear the stereo out the 4i4 directly. Focusrite Control 2 has no outputs tab either.
Hi, thank you for reaching out, and our apologies for the delay in response. Are you working with a 4th gen Scarlett? if so, this article regarding use of Focusrite Control 2 may be helpful:
support.focusrite.com/hc/en-gb/articles/13291845720978-Using-the-Focusrite-Control-2-Mixer
However, if you need additional assistance, please reach out to our support team at the link below:
bit.ly/FocusriteSupport
So with a 2i2, I can’t use it for live streaming? Shouldn’t have sold my irig..
Yes, you can certainly stream using Scarlett 2i2. That wouldn't necessarily require the use of Focusrite Control. Our Support Team can help you set this up - bit.ly/FocusriteSupport
This video also explains how you can stream with Scarlett 2i2 - ruclips.net/video/G_wl94NMPmU/видео.html
@@FocusriteHelp I actually watched this video. I want to just plug into my iPhone, like I’ve been done for years. I bought another irig today.
Is the Focusrite Control Software just for certain generations of Scarlett Audio interfaces? I have a humble first gen Scarlett Solo. It wouldn't work for that, would it?
That's right. The original Scarlett Solo doesn't have any features that require the use of Focusrite Control, so it won't be detected or provide access to any additional features.
Question: if I hook up a compressor and eq to the focusrite (external devices to the DAW), can I than put the compressor and eq in serial if i need to? And also: assign an incoming signal from the daw to the compressor and the eq inputs, than their outputs to two different outs so that I can separately mix them in the daw.
Hi, apologies but I don't think I fully understand your question. This article explains how to set up an external effects processor in both Focusrite Control and your DAW. Please let us know if this helps or if we can answer additional questions.
support.focusrite.com/hc/en-gb/articles/115004592269-Using-External-Effects-Processors-as-Inserts-while-Tracking-with-Focusrite-Control
Question: While using 80's csette tape machine going into an 18i20, I lose all control of the tape machine, basically bypassing the hardware. What needs to be switched on to have the machine act as mixer? Simple example, I turn up my hi eq gain knob on machine, no effect in audio from speakers (through DAW).
Specifically what kind of cassette tape machine are you using? How are you currently connecting? Scarlett can accurately capture and convert the signal from your cassette tape machine, allowing you to record it in your DAW. With the master stereo output from your machine connected to inputs on 18i20, you should find that changes made on the machine are captured.
@@FocusriteHelp figured it out! Thanks for your reply. Solution involved using the stereo and aux sends as my pre fader mix
Hey I know this was uploaded a while ago, but I have a question I hope you can answer. I just got a nice pair of headphones that need EQing to sound their best. Can I add an EQ to the output for, let's say, Headphone 2 so that anytime I put on those headphones, that EQ is automatically added? So far I haven't been able to find a way to do 3rd-party plugins within Focusrite Control.
Focusrite Control is exclusively designed to control output routing and settings on our interfaces. It is unable to perform any sound processing (such as EQ) to avoid additional CPU usage, and latency when recording. If you want to EQ your output, you can either add an EQ to your master output track in whatever DAW you are using, or use a third-party solution like the one available to Windows users in the article below. Please let us know if this helps or if you have additional questions.
answers.microsoft.com/en-us/windows/forum/all/how-to-adjust-the-eq-in-windows-10/4f75e55d-6bd4-47c9-a3c4-0e3d761d83af
Would be nice if you added presets for 5.1, 7.1, etc
It took me a long time to figure out that monitor outputs 1-2 also corresponded to a headphone jack on the 8i6. That is not clearly explained anywhere.
your comment was the key for me to know how to mix headphone 1 and 2 individually. Thanks!
18i20 3rd gen on Focusrite control app
monitor 1 = outputs 7 and 8 (you have to use it in stereo mode)
monitor 2 = outputs 9 and 10 (you have to use it in stereo mode)
Very helpful! Thank you!
Happy to help!
Clarett 4 pre. Very little headphone volume when recording a vocal. Headphone volume for other instruments is fine. Watched all the videos. Everything in the Mic chain is good. Gain is good. Playback is fine. But no decent headphone volume before or during recording. Can you help me out ?
Thank you !
Are the left/right hardware inputs hard panned left/right in the direct monitoring? Or are they mixed down to mono?
This is pretty important to me I need stereo direct monitoring for my stereo guitar pedalboard.
That's correct. With the Direct Monitor control set to Stereo mode, Input 1 is routed to the left output channel and Input 2 to the right. This mode if designed for use when recording something that is inherently stereo in nature.
John // Focusrite UK 🇬🇧
I have an 8i6 3rd gen. How do I properly set it up to run hardware fx? Right now I have it on output 3+4>hardware>input 3+4. The issue I'm having is that I'm getting the fx on all the channels instead of just the one I'm using the external effects device on in Ableton. Also, is there a way to decouple the output 3+4 from the headphone out on the 8i6?
With line outputs 3 and 4 connected to inputs on your external hardware and the outputs from your external hardware connected to line inputs 3 and 4, you can route the channels from your DAW to outputs 3/4. In Focusrite Control you can then route software playback 3/4 to line outputs 3/4 and the signal will be sent to the external hardware. The headphone outputs always carry the signals routed to analogue outputs 1 & 2 and 3 & 4 respectively (as stereo pairs) in Focusrite Control.
Does this software allow you to use an EQ to fix your mic settings for livestream purposes?
No. Focusrite Control essentially functions as a remote control for the hardware, providing access to features that don't have physical controls. No audio passes through Focusrite Control, it doesn't provide any dynamic processing or FX.
@@FocusriteHelp is there a solution for Scarlett users who live stream to use EQ and FX ?
I am recording drums with the Scarlett 18i8. I am using all the channels with the following configuration: CH 1 - Overhead 1, CH 2 - Overhead 2, CH 3 - HH, CH 4 - Kick, CH 5 - TT1, CH 6 - TT2, CH 7 - FT, CH 8 - Snare. Because the OH's and HH need phantom power for their respective condenser mics, they must be in Channels 1, 2, 3. The recorded volume of the kick compared to the snare is staggering, with the kick volume being a lot higher, even though I have the volume the same in Logic. Same with the toms--really low volume compared with the kick. How do I control the output/volume of channels 5-8? Of course I can crank them on my DAW (Logic Pro), but I need more juice on those channels. There must be a way. Nothing online seems to address this issue. I've been playing with the Focusrite Control and even with cranking the volume for channels 5-8 doesn't give me the juice compared with channels 1-4. Any help you can offer is most appreciated. I must be missing something. Again, I have the volumes for channels 5-8 cranked on the Focusrite Control but it pales in comparison to the volume of channels 1-4. I really need the snare volume to come up especially. The mics I'm using are all the same level mics by Audix. Please help. Thanks.
Did you get your issue resolved?
@@dalezjc yes
Hello, i just bought Scarlett 8i6 3rd gen, and the main volume knob is not working, i mean the sound works but when i turn it, doesnt lower nor raise the volume. Do you know how to solve the problem ?
If you switch off any connected powered monitor speakers and open Focusrite Control then navigate to File > Restore Factory Defaults (at the top of your screen) does that fix this issue?
If not, please continue to discuss this with our Support Team - bit.ly/CallFocusriteSupport
I recently purchased an 18i20 (3rd Gen). I would like to monitor my recording from my DAW and not through direct monitoring. Everything I've read or watched from Focusrite shows how to turn direct monitoring on but it does not show how to turn it off. I'm trying to record a guitar through input 1. According to the manual and the videos, if I leave input channel one unmuted, I will hear the direct monitored signal. I would assume from that that if I mute channel 1, I should hear the output of channel 1 of my DAW, with the effects assigned in my DAW. But this does not work. I am still hearing the direct signal even with input 1 muted. What am I doing wrong?
To disable input monitoring through Focusrite Control, you need to find the faders for the inputs you wish to not hear, and lower them for the output that you are monitoring (1-2, 3-4, etc..). Once this is done you should make sure that "input monitoring" is selected for the same track in your DAW (This is done differently based on your DAW) and you should be able to monitor your track with all included effects. Please let us know if this helps or if you need additional assistance.
I have a problem with one of your products. on the official page of focusrite, it says that my interface focusrite 18i8 is compatible with the new macbook air m1. when installing the controller, a legend appears that says: license expired. the computer recognizes the interface, but the controller does not. I have tried to contact the support but they only sent me an email telling me that they are going to check my request.
a doubt:
Would a Clarett 8 preX remember the custom mix configuration if it is disconnected from the computer and is made to run standalone?
Yes, that's correct. Once Clarett’s internal mixer has been configured using Focusrite Control, these settings are retained by the hardware even after you remove the Thunderbolt cable and switch the unit off.
Would Focusrite Control be any help when using it with a digital mixer for live-streaming?
Yes, you'll still use Focusrite Control to set up any routing etc.
I have installed the control app for my MAC but after visiting your Focusrite help videos I've yet to find one that tells me WHERE to find this on my MAc and HOW to invoke. All demos ASSUME the control is ALREADY running. Can you or someone help?
When you download and install Focusrite Control from our website, it will appear as a standalone application in the launchpad of your Mac alongside all other applications. Please let me know if this helps
Who else is not able to download the focusrite control software
Can't even find it
As I've noticed on their website, it seems that Focusrite Control (for Scarlett users like myself) is only available for people that have the 3rd generation of the interface (this means that everyone who owns the 1st or 2nd generation of the Scarlett audio interface won't have access to this and will miss on this software and other types of software that could be useful, but are only available to people who own a more recent generation of these audio interfaces, which is a shame to everyone else who bought the previous models/generations).
Hello,
In focusrite control, I have no audio coming out via the headphone Jack.
I only get audio from the headphone Jack when output 3 and output 4 are both listed as “playback 3”.
I was under the impression the headphone used outputs 1/2.
Thank you
Hi there, please reach out to us via socials DM or at bit.ly/FocusriteSupport so we can get a little more information on what's going on.
I'm having this same issue as well. Did you ever get a reply from them?
@@verb3614 hey bro,
No I never did but I did discover through the user manual that outputs 3/4 are the outputs tide to the headphone Jack. Output 3 is headphone L and output 4 is headphone R. (Or Vice Versa)
Hi
I have 1 keyboard (as audio and as midi). In my Daw (ableton) when I want to play midi I hear the audio from my set in the keyboard even if I mute the audio channel in ableton . What can I do to solve this problem?
Hello! Why I can't save mix snapshots on Windows? When I select this option the file saver window is popup, but after I clicked the 'Save' button I don't see the file. What is the problem?
Did you check to see where on your computer the file is being saved? Depending on your default settings, it could be getting saved somewhere like "Downloads" or elsewhere.
For the 18i8 I have 4 mics input but can only hear 1&2. How should I configure to get signal to all 4?
In the outputs tab, select your main monitoring device (Likely Monitor outputs 1-2) make sure all four analog inputs are visible with a fader, if you don't see four inputs you can create a custom mix to do so. Make sure all of these faders are set to proper levels, and if signal is being received by the inputs you should hear it out of your monitoring device.
Hi, i have a solo 3rd gen but my focusrite control doesn't show any output routing, everything else is working. It shows that output routing is not supported on this device. Help me out
That's correct. Scarlett Solo has just 1 stereo output that you can physically access from the headphone output and the main monitor outputs located on the rear. No additional output routing options exist for Scarlett Solo but if a larger Scarlett audio interface was connected, the available output routing options would be available here.
I am using the Scarlett Focusrite 2i2 3rd gen. with Focusrite Control Firmware - 1605, I am using it on an iMac with Mac OS Big Sur. When I click on "Output Routing" I see this message: "Output routing is not supported on this device." Can you explain this please and thank you?
Hi, this is correct behaviour. The 2i2 only has two line outputs unlike the larger devices with which you can configure custom routings. Please see this support centre article: support.focusrite.com/hc/en-gb/articles/360008585260-Why-Does-Focusrite-Control-State-Output-Routing-is-not-Supported-on-this-Device-
Do you know why inputs 3 and 4 are not in focusrite control?
Hi Jim, this all depends on the device you have, and whether you refer to the input or output section. For example, to add more analog input channels to your custom mix in the output section, click the + symbol next to the faders. In the inputs section, only the variable gain analog inputs will be shown (e.g. only 1-2 for the 4i4 device). Come to our tech support team if you need any further help with set up.
I have a Scarlett 18i20 and an scarlett octopre attached to that via adat cable. 2 questions.
why does my focusrite control app only show 8 inputs, when it should be 16
and why does channel 1 on the octopre begin at channel 11 inside my DAW and not 9? i would think 8+8=16 so i can use channels 1 thru 16 in my daw- but its confusing because i have to do 1 thru 8 and 11 thru 18
thanks for any help!!!
Sorry to hear that you've had problems. Have you added the additional ADAT inputs within Focusrite Control?
To do that, set your output source to "Custom Mix" and then add in the ADAT channels by clicking the "plus" symbol.
When working with our audio interfaces, the channels used by inputs will vary. Loopback and S/PDIF are often staged before ADAT so these inputs will generally begin at 11/13. The chart provided on Page 13 of the Focusrite Control user guide provides input numbering -
fael-downloads-prod.focusrite.com/customer/prod/downloads/focusrite_control_scarlett_3rd_gen_user_guide_v3.pdf
Hi, in the 18i20 version of the Focusrite Control, is it possible to route all 20 Software (DAW) Playback streams to the Main Monitor Outputs for monitoring? Thanks.
Yes, you should be able to set up a custom mix to send any tracks from the DAW to your monitors. If you need additional assistance feel free to reach out to us at bit.ly/FocusriteSupport.
@@FocusriteHelp Thanks, but I heard there is a limitation and not all 20 DAW playbacks can be sent to a Custom Mix in 18i20. Some people say the limitation is 6 channels, some say 18, and some say 24. Just want to know which one is the correct number, thanks.
So, I just got a Scarlett Solo and when I go to output routing it says "not supported on this device." Does this mean I can't change any EQ settings through the Control software? I can't find any info on how to change EQ levels with the Solo. Please help.
There is no output routing on the Solo because these devices only have two output channels and stereo playback from software on your computer will be automatically routed to the stereo outputs on the interface.
Input EQ won't be set using Focusrite Control. It will most likely be controlled with a plugin on your DAW. Some other 3rd party apps, such as OBS, also have some rudimentary EQ plugins. To change output EQ, such as headphone EQ, you'll also use a plugin or software such as Sonarworks.
@@FocusriteHelp Got it. Output EQ is what I am looking for. Thank you.
I'm using a Focusrite Clarett+ 8Pre and hoping I can use it with Native Instruments Traktor Scratch mode.. is this possible?
Afraid I don't fully understand how you're hoping to work with Clarett+ 8Pre. What kind of setup do you have in mind?
John // Focusrite UK 🇬🇧
@@FocusriteHelp Hi John, sorry for the delay in reply.
I was wanting to use the Clarett+ 8 Pre as the interface to use with a Traktor DVS setup - even using a Xone 96 DJ mixer (in external mixing mode) I'm unable to use the Clarett as my interface when using Traktor Scartch.
We need a new updated guide for the newest version of control 2 with 4th gen interfaces. I'm so flabbergasted as to how you didn't release updated videos with the release of the new software. I'm searching everywhere and all I can find is outdated tutorials.
We really appreciate your feedback on this. Rest assured, this is planned. We'll be sharing video content that covers this soon. Until then, we do explain how to navigate and use Focusrite Control 2 in the Scarlett 4th Gen User Guide, available here (from page 7) -
fael-downloads-prod.focusrite.com/customer/prod/downloads/scarlett_4i4_4th_gen_user_guide_v1.1-pdf-en.pdf We're also online and available to answer any questions that you might have. You can message us here, on Facebook, Twitter, Instagram or discuss this using Live Chat. A Live Chat link can be accessed from the 'Support' tab on our website.
i have 4 monitor but i dont know i cant control the volumes on the scarlette for 2 of them. can youplease help sir?
Outputs 1 and 2 are generally used to drive the primary monitoring system, though the signals available at any of the outputs can be defined in Focusrite Control. The main monitor output level control is an analogue control that adjusts the level at Outputs 1 and 2.
Outputs 3 and 4 can be used for driving alternative speakers (i.e., midfield, nearfield, etc.), or to drive outboard FX processors. The output level for these outputs can be controlled using the Focusrite Control software.
OK so I gotta a question I changed my sample rate to 192hz on focusrite but when I get on garageband it go to 44hz how can I make it were it would stay at another sample rate when I go on garageband?
While Scarlett devices are capable of recording up to 192khz sample rate, unfortunately, GarageBand is only capable of recording at either 44.1 or 48khz
When I launch Focusrite control, it says no device found. I have a 2i2 studio 3rd gen. Everything works perfectly in Logic and the OS, not sure why it says that since it's working. Is it because there isn't any routing I can do with the 2i2? Just wanted to make sure there wasn't any weird default routing I was missing. It all sounds fine and works perfectly, however.
Hi, while custom routing cannot be performed with a 2i2, the 3rd gen should still connect to Focusrite Control. This can be down to many things including antivirus software, and an unstable connection. Please see this article: support.focusrite.com/hc/en-gb/articles/115001661729-Focusrite-Control-is-showing-No-Hardware-Connected-or-No-Hardware-Detected-
Can i use headphones without studio monitor with Scarlett solo 3gen
Yes; just mute or disconnect the monitors.
I bought a Scarlett 6i6 (2nd Gen) years ago as an upgrade to my 2i2 (1st Gen) since I was looking for an option that would allow me to switch between my two sets of monitors, and it worked fine until today, which is playing both outputs 1-2 and 3-4 at once and they are being controlled by "monitor" knob. How can I solve this?
Hi Cristian! We need a bit more info - please reach out to bit.ly/FocusriteSupport so we can help.
Have you made any changes within Focusrite Control? The signals available at all of the outputs can be defined in Focusrite Control. The main Monitor Control will only affect signals that have been sent to Outputs 1and 2.
Our Support Team can assist you with this if needed - bit.ly/FocusriteSupport
John // Focusrite UK 🇬🇧
This was sooo confusing. I upgraded from 2i2 and the first time I hear playback from my DAW it's doubled. I thought the unit was defective. So much troubleshooting to understand what is going on. The manual has no info on FC, this video is the only thing I could find explaining what's happening.
We're sorry to hear you were having trouble with your device. It sounds like you had direct monitoring on, meaning you were likely hearing inputs monitored both through the interface and through your DAW. This can be fixed by deselecting "Direct monitor" on your interface, or on larger devices, turning down the inputs fader in Focusrite control. If you are ever having trouble finding technical answers for your device, our support team is always here and happy to help. They can be reached at this link.
bit.ly/FocusriteSupport
I have focusrite scarlett 2i2 and neumann tlm 102, my microphone is really quiet at half of gain, and when i boost it there starts to be noise. Is my scarlett broken? Can u help me?
It is normal for some white noise and room noise to be heard when monitoring a sensitive mic such as the TLM 102. Condenser mics like these often require a lot of gain to capture, so a solution could be a gain booster such as a cloudlifter. If there is unusually loud noise other than the typical white noise floor of an interface please reach out to the support team.
bit.ly/FocusriteSupport
@@FocusriteHelp but cloudlifter and other boosters like klark are for dynamic or ribbon mics yup? Not for condenser.
Hey guys, so with the focusrite control if i use di box for guitar recording, would i be able to mute and record input 1( my dry signal) and hear only input 2 (my amp) while direct monitoring is on ?
That is possible when working with our larger audio interfaces. For example, this wouldn't be possible with a Scarlett Solo/2i2 as you can't create a Custom Mix, but for Scarlett 4i4 and larger, you can create a Custom Mix within Focusrite Control, omitting input 1 from the mix which will still record the dry signal in your DAW.
Give us a call or jump on a Live Chat if you need assistance - bit.ly/FocusriteSupport
I currently can’t get playback through my Scarlett 18i20 in Logic Pro; however, it will play sound from videos on RUclips.
Have you ensured that your Scarlett 18i20 is correctly configured as the output device within Logic? - ruclips.net/video/YsklVc3XrII/видео.html
Hi, my clarett4 pre will not work with my akai mini keykoard. On my older saffire pro 40 still works, plug and play . Whats going wrong?
Please discuss this with our Support Team, they can help you get back up and running - bit.ly/FocusriteSupport
ive been so frustrated, i got the scarlett solo 3rd gen, i couldn’t hear nothing with the output my headphones picked up no sound i was up all night trying to get it to fix and see what could be the problems, i made sure all my outputs on settings were to the focusrite and still no good, i even decided to go back to the store and the worker told me i should switch to the 2i2 maybe so i decided to get that and try if it fiexed my issues but still i could not hear a thing through my headphones i’ve never been so frustrated please help, there’s only so much i could do at this point
Hi there! Sorry to hear you're having these issues. We need a bit more information to help - please reach out via social DMs or at bit.ly/FocusriteSupport.
Bri // Focusrite US 🇺🇸
Am I just really stupid and focusrite control is only for setting adjustments for your audio or does the software record audio that I can export ?
That's right. Focusrite Control essentially just functions as a remote control for the hardware, providing access to additional features and metering of levels. No audio passes through Focusrite Control.
If you would like to record, our hardware can be used with any DAW or audio app. We also provide a suite of optional software options to get you started, accessed when you create an account and register your hardware.
For live recording is possible routing 4 headphone independently with scarlett 18i8?
No. Scarlett 18i8 has 2 headphone outputs that always carry the signals that are routed to analogue outputs 5&6 and 7&8 respectively as stereo pairs in Focusrite Control.
You can run 4 separate mixes from the 18i8 3rd Gen from outputs 1-4 and create custom mixes for them all in Focusrite Control. The 1/4 inch jack outputs on the rear of the device are designed for connecting speakers (they're mono, so one speaker per output), not for connecting headphones. If you're happy with mono mixes for two of your headphone channels then you could look at connecting the outputs on the rear of the 18i8 to a headphone amplifier in order to then drive your headphones properly. Alternatively, if you need stereo mixes, our Scarlett 18i20 has 2 headphones outputs and 10 line outputs, so you could use 4 of those outputs with a headphone amp to get a further 2 stereo headphone mixes if needed.
@@FocusriteHelp Only 3rd Gen?
For Scarlett 18i20 user, did anyone here could use built-in mic for talkback without any problem? I had been trying to use it but there's always an annoying high freq feedback signal.... Also the artist that did recording still couldn't hear my voice although talkback function has been on.
Any tips and suggestions how to use built-in mic properly? Thanks before
Hi there, we need more information but we're happy to help. Please reach out to bit.ly/FocusriteSupport.
So does the 4i4 have a separate output for the headphones and mains for DJ use?
Hi John, the 4i4 has one headphone output port and a total of four line out TRS ports. So, you can have your main speaker mix out of 1-2 and your separate headphone mix out of the headphones/3-4 (which is the same mix). I hope that helps!
Simple and massively helpful. Thank yoh for the info
You're welcome!
I miss the old Scarlett MixControl
Is it possible to route different tracks from a daw to the headphones/monitors?
Are you asking if it's possible to listen to only a selected number of tracks in the session? You would likely do this by muting the tracks you don't want to listen to, or if there's just one track you want to listen to, you can "solo" it (all of this would be done in the DAW).
Bri // Focusrite US 🇺🇸
How come we can't change the volume of the inputs without using the dials on the front?
Using these creates an inconsistent stereo image if even one knob is slightly lower. This seems like a huge oversight.
Are you referring to the variable gain controls? Unlike volume controls, gain is adjusted using analogue pots which can't be controlled via software. When connecting a stereo source, you could connect to 2 fixed-gain inputs, that are found on the larger Scarlett devices or, set the gain of 2 variable gain preamps to the same level, using the metering provided in Focusrite Control or a DAW.
I’m having murders , I got the Focusrite 18i20 3rd gen , and Behringer ADA8200 , a 16 track mixing desk and cubase DAW , can’t use any of it ain’t gotta clue what I’m doing
Not to worry, our Support Team can help you get set up. Please give them a call - bit.ly/FocusriteSupport
I keep downloading focusrite control off the website but I cannot find it anywhere on my computer. I do not even know where to open Focusrite control.
If you still need help with this please reach out at bit.ly/FocusriteSupport.
Say I want my daw playback run to out 1-2 and monitor out 3-4 only in my headphones but not to either daw playback or out 1-2, is this possible?
Hi John, the 4i4 has one headphone output port and a total of four line out TRS ports. So, you can have your main speaker mix out of 1-2 and your separate headphone mix out of the headphones/3-4 (which is the same mix). I hope that helps!
My output is not being performed. Pls help
Focusrite, can you please release an update patch that will let us control the output settings for the Scarlett Solo and 2i2?
I've been going crazy for months trying to figure out how to separate my monitor output from my headphone output so that when I'm working in the night, only I can hear what I'm doing and I don't have to bother my family who is trying to sleep.
For the past year I have been trying to figure out how to mute the monitor outputs so that all the audio going out is coming to my headphones only, it is really annoying that the only way for me to work quietly is for me to manually take out the cords plugged into my interface for the monitors only to have them be plugged in in the morning or afternoon when it's ok to have a bit of noise around the house.
I really don't have the money to go out and spend more on one of your more expensive interfaces just to I can be able to do that. I honestly consider that a waste of my time and money seeing as that would literally be the only reason I'd actually have to buy a new one.
I have no problems with the interface thus far, my last interface was a Steinberg one and it was piss poor, because I had no knowledge in music production, I never realized it was broken since the day I bought it and once I did, it was literally two years later and my warranty was out. The guy at Long&Mcqaude literally told me the bad reviews about it and that it would cost less to get the Focusrite Scarlette which is much more reliable (he was right.) So here I am a year later recording with not issues other than the fact that I can't turn off my monitor output while keeping on the output going to my studio headphones.
Please, from your fellow customer and supporter, please fix this issue as I'm sure many beginner producers like me are probably scratching their heads trying to fix this issue themselves not realising that it's a issue that currently isn't fixable..
Thanks for your feedback. The features that you're describing are available for all other devices in the Scarlett range. Scarlett 2i2 is the smallest model that features a separate headphone output with independent level control. As they're the smallest models in the range, when working with both Scarlett Solo and 2i2, all available outputs are physically located on the hardware itself - no additional output routing options exist, so that section of Focusrite Control isn't able to provide access to any additional output routing options.
Scarlett Solo has just 1 stereo output, accessed from both the headphones and main monitor outputs and controlled using the same main monitor control. This is the smallest model in the range and the only model to not feature multiple independent outputs, I'm sorry if you had not been aware of that before purchasing. I'm not aware that it is possible to add additional outputs using a firmware update but I will certainly share your feedback with the development team.
John // Focusrite UK 🇬🇧
My 18i20 doesn't have the Headphone 1 and Headphone 2 individual mix control on outputs tab. It has only 1-10 outputs and digital outputs
Does anyone know how can I have it?
Hi, thanks for reaching out. For the Scarlett 18i20 third gen, the two stereo headphone outputs are automatically set to stereo outputs 7+8 (1) and 9+10 (2) therefore adjusting those digital outputs should adjust the headphone outputs. Please let us know if this helps or if you have additional questions.
@@FocusriteHelp what a support 👏🏻👏🏻👏🏻
It's a 3rd gen, I've forgot to mention it. I'm sorry
I've found it
Thanks!
plz help 18i8 model he mera isme keise direct monitor off and on kare
Hi there, we need more information to help. Please reach out to bit.ly/FocusriteSupport.
I can’t open the Focusrite Control on my MacBook Pro! It says is installed but is not working. Can someone help out?
Hi there! Please reach out at bit.ly/FocusriteSupport so we can help.
Bri // Focusrite US 🇺🇸
Where on God`s green earth can i download Focusrite Control? I got Scarlett MixControl but its not working it says No Hardware Connected even though my hardware is connected.
Sorry for the delay in response. Focusrite Control can be downloaded from this webpage when you navigate to your device:
downloads.focusrite.com/focusrite
If you install this and see the message "No hardware Connected" then please follow the steps in this article and let us know if the issue gets resolved.
support.focusrite.com/hc/en-gb/articles/115001661729-Focusrite-Control-is-showing-No-Hardware-Connected-or-No-Hardware-Detected-
Can you have 4 studio monitors at the same time?
If you have four outputs to route to the monitors, then sure.
Have seen around20 vids and none mention, you cannot control volume on the rear inputs... scarlett discarded for me ...
Hi Yas. The line inputs are designed for line-level signal inputs (e.g. most synths/keys, mixers) with lots of headroom. If you require more than two variable gain inputs, the Scarlett 18i8 and 18i20 offer four and eight combi inputs respectively for recording multiple mic/instrument level sources simultaneously. Using a separate DI box will enable you to use the line inputs for instruments and mics, however.
Sir plz comments (Output routhing is not support on this device
Output routing is not supported on this device?
Hi, this is correct behaviour on the Solo and 2i2 in Focusrite Control. These devices only have two line outputs (i.e. 1x stereo), whereas the models with multiple outputs can be configured with custom routings. Please see this support centre article: support.focusrite.com/hc/en-gb/articles/360008585260-Why-Does-Focusrite-Control-State-Output-Routing-is-not-Supported-on-this-Device-
I have the 2i4 (1st generation).
As far as I can understand, Focusrite Control is not compatible. Can someone please verify that?
Hi Indyyy, yes that is correct. No control software, but it needs a driver to work on Windows such as our ASIO driver (select 2i4 from drop-down for latest): customer.focusrite.com/en/support/downloads (no driver required on MacOS). Units using Focusrite Control are as follows: Scarlett 2nd Generation 6i6, 18i8, & 18i20; all units in Scarlett 3rd Generation and Clarett Range
Can this be done on an iPad too?
Focusrite Control cannot be downloaded on an iOS device. Scarletts are tested and proven to work with iOS devices, but if you want to configure your interface via Focusrite Control, you will need to do so on a Mac or Windows computer.
@@FocusriteHelp I have a Gen 1. Does that matter? I tried to download it onto my PC, but it doesn’t find anything when I open it up.
Specifically which audio interface do you have? How had you hoped to use Focusrite Control? The larger devices in the original/1st Gen Scarlett Range (from 6i6 and up) can be controlled and managed using Scarlett Mix Control, available from the 'Downloads' portion of our website.
The smaller devices in the original/1st Gen range don't have any features that require software like Focusrite Control or Scarlett Mix Control so won't be detected by these programs. They're plug-and-play on Mac, as they use Apple Core audio. This also makes it possible for these smaller Scarlett audio interfaces to successfully stream audio to/from iOS devices, providing they are supplied with adequate power.
@@FocusriteHelp I was hoping to use it for live streaming. I have tbr 2i2. To be honest, I was ignorant to it all and I thought they were all the same when I purchased it off of Facebook marketplace. As of right now, I’m just plugging directly into a mixer and I’m able to get my effects and things that way, but I would like to be able to switch to use my audio interface
I have absolutely struggled with latency issues in my monitor with my 2i2, using a mac, even with direct monitoring on. Anyone have a solution?
When Direct Monitoring is engaged, the input signal is routed straight to the output, so you certainly shouldn't be encountering any noticeable latency. Please discuss this with our Support Team, they can troubleshoot this with you and identify why you're having this issue - bit.ly/FocusriteSupport
Mine says output routing not supported on this device
That's perfectly normal for Scarlett Solo as it has just 1 stereo output that can be physically accessed from the hardware. Additional output routing options don't exist for that particular model.
I tried all options ... with my notebook it doesn't work and
I gave up
Could you be just a tiny bit more specific? Cuz i got it today and it works like a charm...
@@auctor11 I have notebook Asus, OS Windows 10 home ed
before i could adjust the volume of my speakers with the knob. now this is not possible anymore. anyone knows how i can change this? also i have a latency and i dont know why. maybe someone knows. cheers!
Before? Have you made some unwanted changes using Focusrite Control? If so, you should find that you can open Focusrite Control and navigate to File > Restore Factory Defaults to revert to the original state.
Our Support Team are also on hand if you need help. You can reach them via phone, LiveChat and email - bit.ly/FocusriteSupport
@@FocusriteHelp probably i made some unwanted changes. i will try the reset factory. thanks for your answer!
But why does 2i2 not have custom audio routing ?
That's because Scarlett 2i2 just has 2 outputs that are physically located on the rear and a headphone output located on the front. No other output routing options exist, unlike the larger devices in the range.
John // Focusrite UK 🇬🇧
@@FocusriteHelp thanks. I tried to use my 2i2 for in ear monitoring. The 2i2 works but I’m also using it as the interface to get my vst sounds from iPad to the mixer. The xlr monitor input (input 1) still goes back out of the main outs. I tried using direct monitoring hoping it would send the feed straight to headphones without going through the main outs (R,L).
I wish there was a video on using the focusrite for in ear monitoring in a band setup. Perhaps if I had the 4i4 I could send the IEM feed to input 1 but set it to output through output 3 or 4 where there’s no cable connected and then use the direct monitor button to send it to headphones.
How can I turn off MSD Mode?
You will be prompted to take the unit out of MSD mode when the unit is connected to Focusrite Control. Alternatively, hold the 48v button down, plug the USB in and hold down 48v for 12 seconds before releasing
SO EXCITED TO KEEP ON WORKING ON MUSIC!
IF YOU GUYS WOULD LIKE TO CHECK OUT MY NEW MUSIC VIDEO PLEASE HEAD TO MY CHANNEL, LOOKING FORWARD TO USE MY NEW SCARLETT 18i20 AS A CENTER PIECE FOR MY STUDIO!
esa vaina no sale asi tienen que pone bien lo draver
Now, they put out information about this how to use this device's features after I replaced it with the Presonus 1824c a few weeks ago, which btw is waaay easier to understand. Thanks Focusrite for your late as hell information.:(
They always had the control manual and there have been plenty of tutorials on RUclips
Hey, I don't have anything on my outputs
same, thats propably because you dont have this certain version of the Focusrite tho
Please see this article: support.focusrite.com/hc/en-gb/articles/360008585260-Why-Does-Focusrite-Control-State-Output-Routing-is-not-Supported-on-this-Device- Is this what you refer to?
@@Linkingx2 It's all good, I figured it out
@@leafverde6753 How did you work it out? I have the same problem here
@@arimorgao4366 I turned on all the buttons on the front of my scarlett, um I know I did more but I can't remember
How about an android app?
Nah bro
@@unoyashaunoah681 Very helpful
Output device is not supporting
i have the 816
Been here nearly 2 hours trying to figure out why my 8i6 wont pan at all
If you are in Focusrite Control, on inputs Pan will only affect devices that you are input monitoring. You should also try adjusting the pan in the DAW you have open. It is also worth trying in Focusrite Control navigating to File------->Restore Factory Defaults. If you try these solutions and still experience issues, please reach out to our support team at the link below for further assistance.
bit.ly/FocusriteSupport
@@FocusriteHelp had internal issue, managed to bypass it using its built in back up, with help of your support. I was still sent out a brand new replacement 8i6 the next day. respect
I went to a studio that had focusrite clarett and there was a huge unusable latency on the midi keyboard going into my laptop, maybe I need to change the settings on the focusrite control panel... damn i hate all this geeky tech gearhead stuff though i want to make music not be a computer programmer!!!!
Hi, sorry to hear you had difficulty with a Clarett device. Latency is a common problem, and we have this help article to offer some possible solutions. Please let us know if this helps or if you need additional assistance.
support.focusrite.com/hc/en-gb/articles/207546885-Latency-Issues-with-Interfaces
@@FocusriteHelp thanks this is a helpful article
THIS NEEDS TO BE MORE INTUITIVE
We're very sorry to hear that you encountered problems. In creating Focusrite Control, we worked hard to refine and improve upon the workflow provided by Scarlett Mix Control, the predecessor to this application. We're sorry to hear that was not your experience. Was there anything in particular that you had difficulty with? We can certainly share your feedback with our Dev Team for their consideration.
@@FocusriteHelp The panning controls do not work for starters.
It seems that whatever changes and configurations I make do not happen within the software and then I'm confused and wasting time trying to figure out why nothing's correctly happening.
And to make things simpler, the routing for the main stereo output (1-2) and each headphone port should already be configured. I shouldn't need to setup the basic routing configurations.
This control software is absolute crap. After many years using MOTU where it is super easy to route all my signals I bought one of your audio devices and I think I have made a mistake. I have been fighting with it for several days now and I feel like just throwing it out the window. Please make a simple software with a simple matrix of inputs and outputs. It's not that hard!
We're very sorry to hear that you're having problems. Feedback like this is rare for us. Please give us a call or use our 'Live Chat' feature so that we can help you with this today - support.focusrite.com/hc/en-gb/requests/new
@@FocusriteHelp Hello, I still can't operate my Scarlet. Please help me. How can we chat?
god awful user interface! I followed every step here to get my 2i2 working with ableton live, cannot get it to work. Jesus please make this easier and more intuitive.
We're sorry to hear you're having trouble getting started with your 2i2. We would like to look further into your issue, so please reach out to the support team at the link below. There one of our experts can live chat with your in real time to get your device up and running.
bit.ly/FocusriteSupport
imsobbing my eyes out can someone come to my ohuse and just make this shit make noise