Hi admin. My meter doesn't distribute power. It is constantly making an alarm biping sound thats annoying. And the relay sign on the meter is open. What do i do in this situation?
Hi Cedrick, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query.
I cannot buy elecrticity for 2 days now even on my banking app it says transaction denied. I have 0.30 units on my board. Please help what can be the problem. Do I need to reset the box. It is 'n Hexing sub box that my landlord installed in my flat.
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
Hi, thank you for the positive comment and rating. We will strive to continue providing service-excellence to all our clients. Please send us an email on admin@recharger.co.za should you require any assistance.
Hi Asif, thank you for the positive comment and rating. We will strive to continue providing service-excellence to all our clients. Please send us an email on admin@recharger.co.za should you require any assistance.
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
Hi since having to recode our hexing meter we cannot get it to do the 3rd and final step. The first 2 steps work but on the 3rd it comes up as failed. Are we doing something wrong?
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
Hi Thabo, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call us on 010 880 8000 for assistance with your query.
Hi Winnie, For any further queries or questions please do not hesitate to contact us on: SUPPORT HELPDESK: 087 688 1946 Whatsapp: 0795425814 Email: support@recharger.co.za
Hi Palema, For any further queries or questions please do not hesitate to contact us on: SUPPORT HELPDESK: 087 688 1946 Whatsapp: 0795425814 Email: support@recharger.co.za
Hi Michael, Thank you for contacting Recharger Prepaid Meters. The rate that is applied is based on the rate derived from Municipal/Eskom charges, for the area where the Recharger prepaid sub-meter is installed. Being a sub-meter, the tariff rate may be adjusted at the Landlord's discretion. Kindly contact Recharger via email on admin@recharger.co.za or 010 880 8000.
@@MichaelRamathaga Hi Michael, Thank you for your comment. Being a sub-meter, the tariff rate applied may be adjusted at the Landlord's discretion. Alternatively, should you require any further assistance, please email admin@recharger.co.za as this platform is not meant to address customer queries but for educational purposes.
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
Hi admin. My meter doesn't distribute power. It is constantly making an alarm biping sound thats annoying. And the relay sign on the meter is open. What do i do in this situation?
Greetings..
How did you solve your meter problems because I am facing the same problem.
Hi as a sub meter that is attached to main meter what happens when main has bo power or ran out of meters?
I have one concern, between the owner and the tenant using the the device who pays the service fees?
The person using the service
@@realdudevision2746you can see it 2 ways. Landlord is using recharger services to charge tenants.. Or tenant is the one using the prepaid..
Hi Cedrick, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query.
I cannot buy elecrticity for 2 days now even on my banking app it says transaction denied. I have 0.30 units on my board. Please help what can be the problem. Do I need to reset the box. It is 'n Hexing sub box that my landlord installed in my flat.
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
thanks for your good job.
Hi, thank you for the positive comment and rating. We will strive to continue providing service-excellence to all our clients. Please send us an email on admin@recharger.co.za should you require any assistance.
Where can I get that code
Just awesome.!
Hi Asif, thank you for the positive comment and rating. We will strive to continue providing service-excellence to all our clients. Please send us an email on admin@recharger.co.za should you require any assistance.
Nobody is saying the reason for the update. All i keep hearing is update your meter. Why the update? How would the meter behave after update?
I notice after update the meter, it goes more faster then before. So I advise not to update
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
How to check the sequence number of my billing paper
My seq - 1~9, I lost the serial number & I got error.
Hi,
Kindly contact us on 010 880 8000 or email us on admin@recharger.co.za with your Recharger sub-meter number for us to assist you.
Hi since having to recode our hexing meter we cannot get it to do the 3rd and final step. The first 2 steps work but on the 3rd it comes up as failed. Are we doing something wrong?
How to reconnect my meter after showing hand sign and open switch sign
I have 19 units on boxi but for 2 days no electricity what is the reason coul it be the owner has to little electricity
Hi Elzane,
Kindly contact us on 010 880 8000 or email us on admin@recharger.co.za with your Recharger sub-meter number for us to assist you.
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
Whats the first digit code? My meter keeps saying reject whatever i enter
Hi Thabo, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call us on 010 880 8000 for assistance with your query.
It doesn't want to accept the voucher, it's says error, what can be the problem?
Hi Winnie,
For any further queries or questions please do not hesitate to contact us on:
SUPPORT HELPDESK: 087 688 1946
Whatsapp: 0795425814
Email: support@recharger.co.za
It says "invalid meter". Also displaying open circuit
Hi Ismagodla, please send us and email on admin@recharger.co.za or call us on 010 880 8000 and we will assist you with this query.
Helo everyone... Can you please help me to update my meter
Hi Palema,
For any further queries or questions please do not hesitate to contact us on:
SUPPORT HELPDESK: 087 688 1946
Whatsapp: 0795425814
Email: support@recharger.co.za
Please guys..just say button on the right...mine is green..
My red button is on the left..it was soo frustrating pressing the red..lol
hello, where to get the 20 digits number?
Hi ,
Kindly contact us on 010 880 8000 or email us on admin@recharger.co.za with your Recharger sub-meter number for us to assist you.
Avoid buying Hexing Meter Box, their voucher is too expensive meaning 1.25 units is R10. R50 won't even buy you 15 units.
Hi Michael,
Thank you for contacting Recharger Prepaid Meters.
The rate that is applied is based on the rate derived from Municipal/Eskom charges, for the area where the Recharger prepaid sub-meter is installed. Being a sub-meter, the tariff rate may be adjusted at the Landlord's discretion.
Kindly contact Recharger via email on admin@recharger.co.za or 010 880 8000.
@@MichaelRamathaga
Hi Michael,
Thank you for your comment.
Being a sub-meter, the tariff rate applied may be adjusted at the Landlord's discretion.
Alternatively, should you require any further assistance, please email admin@recharger.co.za as this platform is not meant to address customer queries but for educational purposes.
Codes for meter rejecting tokens please
Hi,
Kindly contact us on 010 880 8000 or email us on admin@recharger.co.za with your Recharger sub-meter number for us to assist you.
Where can I get that code
Good day, thank you for messaging Recharger. Please send us an email on admin@recharger.co.za or call 010 880 8000 and we will assist you with your query
No red button my keypad
Hi,
Kindly contact us on 010 880 8000 or email us on admin@recharger.co.za with your Recharger sub-meter number for us to assist you.
How to activate tamper code
Hi,
Kindly contact us on 010 880 8000 or email us on admin@recharger.co.za with your Recharger sub-meter number for us to assist you.
Italiano