Never Lose Top Law Firm Talent: Joey Coleman's Essential Tips for Attorneys

Join us as we dive into Joey Coleman's latest book, "Never Lose an Employee Again." In this episode, Joey shares essential strategies for law firm owners on how to recruit, onboard, and retain top talent. Learn the importance of creating remarkable employee experiences and practical tips you can implement today.
Don't miss out on transforming your firm’s team dynamics and ensuring long-term success. Tune in to discover actionable insights and more from Joey Coleman!
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CHAPTERS
00:51 - Welcome to Your Practice Mastered Podcast
00:57 - Introducing Special Guest Joey Coleman
01:27 - Diving into 'Never Lose an Employee Again'
02:18 - The Importance of Employee Experience
04:51 - Challenges of Remote Work
08:08 - Overview of the 8 Phases of the Employee Journey
08:36 - The Assess Phase: First Impressions Matter
09:11 - The Accept Phase: Sealing the Deal
09:29 - The Affirm Phase: Overcoming New Hire Remorse
10:29 - The Activate Phase: First Day on the Job
12:05 - The Acclimate Phase: Settling In
13:16 - The Accomplish Phase: Achieving Goals
14:11 - The Adopt Phase: Building Loyalty
15:16 - The Advocate Phase: Creating Raving Fans
17:19 - Addressing Training and Teaching Programs
34:06 - Encouraging Honest Feedback from Your Team
41:59 - Understanding Employee Criticism
42:19 - Effective Feedback Strategies
45:36 - Celebrating Employee Milestones
55:45 - Key Performance Indicators (KPIs)
01:06:32 - Remote Worker Engagement
01:11:58 - Final Thoughts and Q&A