How Tokyo Metro Keeps Its Trains And Stations Clean | Deep Cleaned | Insider
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- Опубликовано: 25 авг 2023
- The Tokyo Metro is a crucial public-transportation system that is globally recognized for its cleanliness. The staff does routine cleanings to maintain its stations and trains for its nearly 6 million daily passengers. The Tokyo Metro has nine lines and 180 stations that need to be kept clean around the clock.
For more, visit:
www.tokyometro.jp
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How The Tokyo Metro Is Deep Cleaned 
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It all starts with riders doing their part by not being nasty & disgusting. Without that it's a losing battle.
Japanese culture is about being respectful of public property.
yeah they only do it once every 2 weeks apparently. after a day these trains will be 100% covered in urine in toronto
@@BleepBloop-eu1qmSame in England, buses even worse.
@aequitas8749 I wish we had more of that on the Chicago L, it's a public resource all Chicagoans share, and it should be treated as such.
@@hak1985org
As a cleaner at an American airport, the carelessness of some people bothers me. Sometimes I'll find gum spat out in the urinals, trash in ashtrays instead of a trash can ten feet away, and pee all over the toilet seat because the guy wanted to piss in the stall with the seat down. At a high-traffic place, I guess it's inevitable that some people will be slobs.
When I was a supervisor at my job, I used to emphasize to staff to treat the cleaning staff right because it is a job that is often looked down upon, and their workers treated with disrespect. Without them, our trashcans would be overflowing, our windows so dirty you couldn't see out, trash everywhere, nothing disinfected, and don't even get me started on the bathrooms. In addition to lessons of respect, they were always included in our events or when staff brought food. If anything, please treat all employees with respect. They matter, their jobs matter, and when you take it for granted, they will leave you in a pile of your own filth.
Respect
For sure. At our company (large event location) we have one full time cleaner for over 2.500m² (we only get help at or after really large events when it would be too much for one person) and he is one of the most important people with the best attitude and the normal work day as well as company events wouldn't be the same without him. We all tried his job at least once and gained even more respect for his work because of it. 💪🏼 Luckily didn't came across somebody that treated him badly, but we would all support him stand behind him and every new employee has to learn to do that as well 👍🏻
He even became a good friend and together with some other colleagues we meet regularly after work and are having a great time for over 6 years now 😎
@@Jan_haj that's awesome and how it should be.
Just listening to how the woman in this video describes cleaning the bathroom, I can’t imagine American cleaning staff ever speaking this positively.
NYC could learn a thing or two from this
one thing i respect about them is they take pride in their job no matter what that is and take it seriously. they don't have that "i'm just a cleaner who clean dirt" mentality, they have that "i clean trains so commuters can be comfortable" mindset. love and respect is the same, no one can love or respect you, if you don't even love or respect yourself.
Though the old lady started her job thinking this way and only later began feeling proud of it bc of the positive feedback
You also have to realize that they're taught to be proud of cleanliness at a young age at school. All students clean their own classroom & school, including toilets. That's why it's not shameful. There's no stigma with it when it's your own responsibility and kids understand the effort it takes.
Very true
I lived in Japan for ten years, and I have to say that it was a joy to live in a country that values cleanliness and where people take pride in their work.
A true first world country.
@@rgj8044
You visited
The Tokyo Metro system is the absolute gold standard in public transportation.
Platinum even, it’s the ultimate
At least Japanese people don"t work themselves like slaves without results.
⚙
Unlike in the West (America anyone ?) where employees are mostly regarded as mere slaves: underpaid, worked to the bone, malnourished, unhealed, despised...
The only con is overcrowding during peak hours, but even that is just a testament to its importance in commuting.
@@vizdrom Sure it is a bit different than overcrowded roads with cars bumpers to bumpers... and at the end of the Day it is as much exhausting.
🚙 🚙 🚙
@@gePanzerTe I didn't mean that it's just as bad as Car commuting, I meant that it being overcrowded at times is because so many people rely on it because of how good it is. It's the lifeline of their workforce.
I'm a janitor in the US. I clean offices, not trains, but the concept is the same. Watching the video I'm seeing a major difference between cleaning philosophies. Here we see that the priority is being clean. In the US the priority is being cheap. In the us the way it usually works is an office will hire the cheapest cleaning service they can find. They're cheap because the employees are paid minimum wage and they aren't given much time to clean any given office. The office will then complain and pressure the cleaning service to do a better job, threatening to get another service. The boss of the cleaning service will then call the janitors tasked with cleaning and yell at them and threaten to fire them if they don't clean better and faster. We're given some of the tools we need, the basics are given mop/bucket, broom, trash bags, soap, duster, vacuum. However, we if we ever need specialty equipment, or run out we have to beg our boss to get it. He'll say "ok, i'll see what i can do" and then a week later maybe we get it. Meanwhile we're being yelled at for not doing our job. Here at Tokyo station we see they're given the time, tools, and manpower necessary to completely clean the entirety of the train and station. I know for a fact that this train station is cleaner than medical clinics in the US...not necessarily hospitals (but maybe) those are generally cleaned to a higher standard with a different crew, but if you ever go to a clinic or a doctor's office or anything like that in a building other than a hospital it's cleaned the same way any other office is...quickly and cheaply.
Beyond any of that, there's such a huge stigma surrounding janitorial work. It's considered basically the lowest of the low. I dont' like telling people that's what I do because of the look they give when they hear. Makes me sad, seeing this video I'm almost proud of the work I do...but being paid minimum wage, the stress put on me to get things perfect but also done quickly, my boss yelling at me, and the way i'm treated like a non person by the people that happen to still be around while i'm cleaning really makes me hate my job. Could be such a fulfilling job as it seems to be in japan.
A hospital can’t run without the environmental staff. Truly essential.
あなたのような人がたくさんいれば世の中はもっときれいになるのに😢
負けないで頑張って下さい。
I dunno whom to blame, your boss or the places looking for the service with the lowest bid. Maybe you should get together wth people like you and start your own company with higher standards and name your own price.
Idk why people will look down at your job. Without you, there will be rats and roaches in the office. I thank the cleaning lady where I work all the time.
Janitors in Japan gets paid minimum wage too. The difference is the cleaners don't complain or slack off and actually do their job, unlike Americans. You are absolutely crazy if Japan work conditions are better than America. You are talking about minimum 60 hour work weeks with the most toxic work environment ever. I bet you wouldn't last a week in a Japanese company
Everytime I come to Japan I really appreciate the cleanliness and yes, the dedication shown in the video is the way it should be done. But to be fair: The big problem are the customers making it dirty in the first place and that's where Japan or Singapore really have a head start.
Remember that citizens pay a very high rate of tax to keep these public services on tip top condition.
@@barneycasting8331 Not really, majority of the tax increase goes to pensions and military spending.
@@barneycasting8331more so a cultural thing something all countries should aspire to
Yeah its clean. But has 2 highwst sudicde rate in jappm
Jappan is really fuxking gross if you see byoned tbe tourist
I go to Japan once/yr and can tell you this isn't a marketing video. The trains in Tokyo are actually clean. The subway is clean. The stations are clean. The escalators are clean. It's a truly amazing place. I've seen these people doing this exact cleaning with my own eyes. Amazing. Japan's subway bathrooms are literally cleanwe than most countries' hotel rooms.
Tokyo metro is dirty compare to Moscow
@@polarbeararecute4557Russia 😂😂😂😂. Those drunks and killers?😂😂😂
No it isn't @@polarbeararecute4557
@@gerrylee1687 Pretty stupid reaction to be honest. I wouldn't go as far as to say Tokyo's metro is dirty compared to the Moscow one, but the Moscow metro is one of the best and best-looking ones the world has seen.
@@Ruzzky_Bly4t Russia lies every day. Russia is a country of killers and alcoholics
東京メトロの車両と設備が、こんなに丁寧に徹底的に清掃されているなんて知りませんでした。
担当されている方々に感謝ですね。
I’ve always heard how dedicated Japanese people are but after visiting Tokyo it felt like a whole new world. I was shocked to find out that there’s no trash bins almost everywhere and yet subways are clean. Try doing that in New York and you will see how filthy it will get. Hats off to Japan and it’s people
What about puddles of pish?
Thats true but there are no trash bins in Tokyo for fear of terrorist attacks, so everybody need to take their trash to the nearest 7-11. Kudos to them though, for keeping it clean.
汚いと気分が悪いです。
みんなが気持ちよく利用するためにお互いが思いやりをもてば幸せです。
From the very young age we're taught not to litter. No big deal for us. I really do not understand why Americans can't do this.
@@tomokokishi3066 It's only certain ethnic groups that do this. But can't talk about it in open else a civil rights lawsuit gets filed after you.
I'm Japanese and I've been living in Tokyo for more than a decade but I've never known that train cars and station facilities are deep cleaned thoroughly by such an industrious staff.
The tools they use and cleaning operation to avoid contamination are amazing! Hats off to them. いつもありがとうございます！！
Hands down, the Tokyo Metro is the greatest transportation system in the world in terms of service and cleanliness and it all starts with people like Chikako. So much respect to her!
When I saw when she put her hands in the toilet, I was like I CANNOT do that. Especially a public toilet. Heck no!! She sure has a lot of guts to do it though
@@boohere2 you can't use GLOVES like she does? LMAO!
I love Japan's cleanliness and how everyone at every level is proud and diligent about their jobs!
These people are the heroes of society. I thank them for their service.
I am taking Tokyo Metro everyday to the office and this video makes me appreciate even more the hard work of the staff, and also, the kind passengers that don't make it dirty.
I'm so grateful for the experience.
I remember the first time taking the metro in Japan and i was amazed at how clean the stations, platforms, restrooms and trains were and i was insanely impressed
This is absolutely amazing. And to see a group of older employees band together and remain physically active while taking pride in their jobs is inspiring.
I hope more people see videos like this. If you can see how hard people work every day for years on end to keep our spaces clean and you still don’t do your utmost not to dirty them, there is something seriously wrong with you.
👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿👏🏿
In the U.S. some people seem to think it's a challenge to give the least amount of respect to public places. 🤔
And in the US we don’t even have much public transport
Tbh the Japanese culture is just overall more respectful and considerate. America is way too selfish to make this happen. Would take 200 years of social conditioning.
@@jayasmrmore3687Even places that do, people don’t care. I often see people leave coffee and other drinks on the floor of the train cars, and they end up spilling. The stations have trash cans, but they can’t be bothered to take the trash out themselves
If the West needs to have same amount of maintenance and cleanliness as Japan metro train,
It will cost US at least $200 trillions probbaly, and it will cost EU €999 billions per year on salaries and resources probably 👍🏻
I love how completely made up those numbers are. 😂 No, every public area in the US gets some sort of cleaning/maintenance and is already paying for it in their budget. The difference between Japan and America is how the areas are treated by customers between cleanings.
Kudos to the cleaners for their professionalism.
Japan is the cleanest country I've ever visited. SPOTLESS.
@@user-lx1ks8bl7l反日中国人静かにしててな
ありがとう
また来てね
Japan was very clean when I went but you should go to Singapore. That's a truly spotless city.
Japan and Singapore definitely are the cleanest by far
@@MoyaiRoKigali, Rwanda as well. The women have really turned that country around nearly 30 years after the tragedy.
Living in Japan for years I'm still amazed how clean the country is - not just the metro - people do their parts ( no coffee stains or eating on public transportation) I lived in NYC as well ....don't get me started 😂
I lived in NY for two decades, moved to Japan and then visited NY, I was shocked at the state of the stations in NY, especially the Times Square station, where I had to hold my nose as the smell of urine was terrible. Only the new Second Ave subway was clean!
Even before cleaning them, they were cleaner than most of the cleanest places of my country.
After cleaning, they are as clean as some holy places.
So I can say these are holy metro🌝🌚
It's happy to see cleaners take pride in their works. They should be seen and interviewed as they've been in this documentary.
Too bad this dedication and respect can not, has not, been demonstrated here in NYC…anywhere. Sad. Big respect to these professionals and their customers. Thank you for this.
I am Japanese. We clean the school ourselves from childhood. I think it's not about learning how to clean, but about the pain of cleaning things that others have made dirty. We know how painful it is, so we try to use it cleanly. However, public property gets dirty, so thank you to the cleaning staff.
Those cleaners have my utmost respect. How hard their work is. Vital role but almost no one reminds or think about them
I love Japan, I always knew it was a very hygiene country but discovered the reality of how clean it really is when I visited this year. I love how cleaning jobs in Japan is an honor to have, I do hope they are paid very well.
As far as I know, schools in Japan have “chores”. Students, even in elementary school, regularly clean their classrooms, which may also be a reason why the Japanese people are so respectful of public places; they know how annoying it can be to clean something, and they know how annoying it is to have someone make a much bigger mess than they need to, causing even more work for the janitors.
@@anthonywong7906 I am a teacher in Japan, can confirm that cleaning is something all the students are expected to do!
@@fireaza そういえば、小中高校と教師が掃除をしている姿を見たことがありません。どんな教育も大人になると忘れてしまうのかもしれません。
It is all about how people behave in any "public space" look back at WBC games and remember how Japanese fans and players cleaned after each game. It is also a Japanese social culture in which each person pays respect for another person's space. This is not about cleaners' job. This is about how mindful each person in Japan is to keep "public space clean and tidy-up" because the public space is not your place which you can freely make dirty.
i wish we had such dedication to cleanliness in Europe, maybe more people would then use public transport instead of driving. Respect to these hard working men and women keeping their city moving
They aren’t cleaning much in Japan. Only every 15 days for the deep clean. I bet Europe is the same or more often. The issue is the culture in Japan differs from that of Europe, people will happily litter and cause a mess on buses and trains in this region with little care. That wouod not happen in Japan.
@@Horizon301. That`s right.
This is so embarrassing! They’d have a heart attack if they came to Los Angeles 😂
You can have a heart attack when nuclear water reach LA shore very very soon get a taste of Nagasaki all over again taste payback very very good
They will dead see in india public toilets
As a Tokyoite I almost nearly did.
@@ramairturbine4326 😂
Not just LA, you can put the transit system anywhere in the US and it will end up the same.
When it comes to cleanliness standards, no country can beat Japan.
Respect All The Workers ❤❤
Japan Is Such A Great Country ☺️😌
It's not only the cleaning personnel that make this magic happen, the Japanese people themselves also take part in this communal cleaning ritual as well. You would never see any Japanese dump their trash onto the public space. And, I believe this cleaning culture also extends to other neighbor country like Korea as well, I once saw an army of Korean aunties deep-cleaned the airport escalators, I was in awe by their dedication. Seriously they REALLY deep-cleaned every inch of the escalators and when a young mother dropped a milk bottle onto the floor, these Korean aunties also rushed to her aid and helped cleaning the floor right away. The cleaning culture in both Korea and Japan is so amazing!
You would never see any Japanese dump their trash onto the public space because as local people told me all trash must be from Chinese tourists :D
Have just returned from Japan, and this is a welcome reminder of that beautiful country and wonderful people. Domo Arigato 🙏🏼
Cleaning staffs are always warm. I used to go to my university library and used the washroom a lot. They will greet me every time and even small gestures make my day a lot 😊
I have been to 100 countries so far. Japan is my favorite. Everything about the people and society just works. Tokyo's metro is unbelieably crowded at all times yet it is always in such good condition. These people work so hard, its nice to see how happy they get when people compliment how clean things are
Unfortunately people in other countries don’t respect this type of work therefore it shows in the final result. It’s honorable deserves great respect. Bravo to them.
this just shows how customers should always consider the people cleaning the place for them. I appreciate the cleaners, kudos to them.
ここまで、手の込んだ清掃をしているとは😲
世界に誇れますね🪣
Japan is a different planet together. I had few chances to work with companies in Japan. We always make a point to join the call 5min in advance as on time is late there and then after customary niceties it is straight to the work. Calls ends on time and never extends even it is high priority issue. Once they joined a call 5-7min late, they apologised profusely and it felt like they kicked a baby and are apologising for it. Also, very process oriented people. Majority of us would like to limit the process and get the work done. But in Japan everything gets documented, change approval is very strict and they adhere to managerial chain like military. I hope to visit all prefectures in Japan someday
I've never seen a people as disciplined and organized as the Japanese 🍡🍙,i wish they can ve more children and get back their population 🎉❤
Incredibly hardworking subway staff! These people are amazing! It is very nice to know that these people care about the comfort of passengers. Thanks for your hard work!
What truly helps is that riders respect the laws and keep the train clean, I wish it was like this in the USA.
東京の地下鉄って駅も電車も新しくて清潔だからうれしいね
How I miss these trains. It’s only been a week and a half since I left Japan after a 2 week vacation, but the minute I stepped back in JFK airport… I noticed the disappointing change of quality right away. 😢
ただただ脱帽です。こんなにたくさんのプロフェッショナルが利用客と安全のために、働いて下さってるとは知りませんでした。いつもどうもありがとうございます！
These cleaners are the people who improve Japan’s reputation. I am so proud of them and appreciate them.
nyc could never but this is such a dedication, i applaud how japan is so dedicated to
It must be fulfilling work to know that you contribute to the worlds safest and cleanest transportation system. Thank you workers !
The amount of dedication to cleaning is impressive.
It’s nice to see that Japan is the most cleanest country and they put a lot of effort to work, thanks Japan
Huge respect to these workers. Japan is a great country
I have OCD, and while in Japan, I really really appreciate how clean the toilets are and how clean they smell as well. It's so rare to see unkept toilets in this country. What I love the most is, even in areas with fewer tourists or people, you can still expect to see well kept and very clean toilets and best of all, it's like they never run out of toilet paper.
I ran out of toilet paper in the restroom at the Venice, Italy train station. Luckily, I had a map of Venice that I got from the tourist office. I crumpled up pieces and spat on them to finish the job.
the metro system we have here doesnt even have a washroom so this in itself is a blessing
It’s respectful with all people who done the cleaning work in Japan
This makes me wonder how often and how my own city's trains are cleaned! I hope the cleaning crew gets provided knee pads and such for their hard work
Please do more of the Japan cleaning videos, just love love love to watch them. Thank you for making them!
The work ethic, the punctuality, you name it, this why Japan is so awesome.
this is the train i take to work everyday. this is so cool to see.
I have been to Tokyo 30 years ago (1991). I was so impressed by the city and by the people. I have a tremendous respect for them. Wonderful and friendly people, everywhere! I love them to this day.
i love how people takes pride on their work❤
Wow! I take Tokyo metro everyday. So much respect to them. ❤
massive respect to these workers and the policy makers that make this possible, other countries should follow their example.
I am sitting in the train in Denmark right now, these guys would faint if they saw these trains, compared to their own.
I am continuously impressed by the Japanese in all ways. I love this dedication to cleanliness!
Kinda amazing how clean the train looks after 15 days. Here Dutch trains look like a mess just after one day.
They could maybe look into an automated washing plant for the exterior. A bit overkill to do it by hand in this day and age haha.
Yep! All Tokyo Metro dépôts have automated cleaners. Trains pass through them every few days + the hand cleaning to keep the trains spotless.
@@ramairturbine4326 cool that's dedication!
I hope other countries will apply this like Japan. Here in Germany, yes I had seen some employees clean the Train stations, but inside Trains. my God, it is sooo filthy and dirty. Also it all comes first to the citizens who are responsible in throwing their trash and waste.
So I take it most german people you've encountered aren't responsible in cleaning up after themselves and throwing trash into the bins?
@@user-lx1ks8bl7l反日中国人静かにしてて
@@theunbearables i did not say all of them.. I just said Citizens., so it all depends on the person if he/she is responsible or not. because like I said, this is what I have observed here in Germany.
Citizens lol it's probably the immigrants
I thought Germany was clean, punctual, and orderly?
I have huge respect for these workers and for their train system. This would never work in the country that I live in. People are so lazy that they leave garbage under the seats and throw in the tracks.
The popularity of those "deep cleaned something" videos show, that most people like to live in a clean environment. Yet most people fail to contribute to achive such goal.
Been riding the Tokyo Metro when I’m traveling to Tokyo and Yokohama and i gonna say this is the cleanest subway that i went
I ride this train line every day and these Tokyo Metro cars are so much cleaner than the Japan Railway trains that run on the same line! Good on them
Thank you for the update, Insider..!! Amazing cleaning work..
I'm mostly happy with the level of cleanliness and diligence in our society, but this is on another level. Customers and workers alike.
I am now starting to appreciate and realise how important the cleaning personnel around us . Thank you so much ❤🙏
love it! Every public transport system should use this approach.
How I wish more metro cities are like Tokyo.
Amazing work, they deserve a raise
I was immediately impressed with this high standard of cleanliness! Probably because the Japanese people are so clean and tidy, and have respect for their surroundings , they probably don't make mess in the first place, unlike in the West!!! I think that Supervisor hit the nail on the head when he said 'We spend money on cleaning'; the World could learn from this - profit matters more than Customer Satisfaction!!! What a wonderful pride these employees had in their work too, it was humbling to hear them talk about their work. ❤ If only I could live in this beautiful, clean and well organised country!!! I love what I've been able to see about Japan, and I'm so envious!!! Thank you for your video.
It would be great if metros and trains in other countries would be cleaned with so much pride as in Tokyo!
Impossible. You would have to change the cultures and train people from birth.
Everywhere in Japan is clean like that. It’s the first thing you notice when your there. Japanese people are cleaner for sure but they next level when it comes to effort and efficiency with cleaning.
I always felt thankful to all the cleaning staffs out there in our society who plays crucial role in keeping our city and country clean. Thank you so so much. You have all my respect.
I really respect the work etiquette of these workers
Absolutely outstanding! Cleaning is beautiful
Japan is one very impressive country. The rest of the world should take notes.
Thank you for your service
The effort this guys are taking to keep the train and station clean is unimaginable 🙏
Out of all the train stations and trains ive been on Japan is the cleanest in the world. Hightech, nice staff and ALWASYS on time! That's the total opposite in USA
My favorite part is the gates of the train station. It is safer and easier to tell where the doors will open up.
Fun fact: for security reasons there are not too many trashcans in the stations . But because people don't litter,the places are clean anyway,
After reading so many comments below, I feel a bit ashamed that I thought clean trains and stations were just common sense and the bare minimum of what metro companies provide their customers around the world (I have little experience using trains or subways outside of Japan). Now, I have learned to have a greater appreciation of being able to take the metro to work every day with clean cars, seats, stations, and public spaces. I think I will also express my appreciation to the cleaning staff I sometimes see.
Jepang negara dengan orang-orang yang terdidik dan terhormat. Luar biasa kebersihan menjadi bagian dari budaya.
Dream to live in Japan ❤
i watch this with equal parts admiration and envy. this makes my MTA look like mad max.
Amazing job!!!! ❤
Take notes NYC subway 😤
Take note on the type of people who use metro in NYC
I've been and seen NYC Subway, and omg, they are worse than this tho could be worse
That octopus with 9 legs is a taking note of that radioactive advice on your New York sushi table
@@swastikturan257exactly
I was surprised to see this video that even today in a highly technical and developed country like Japan, trains are cleaned by hand.
All Indian needs to see this video.I recently came from Japan after 1 month stay and I am stunned how excellent is Japan train system
Japan is a culture of respect. It all comes down to that.
The passengers respect their fellow passengers and the infrastructure of the commute system.
The workers respect the work that they do.
The management respects the workers.
It all comes together to build a system that earns the respect of the entire world.
The world can learn a thing or two about respect from the Japanese people.
Another reason Japan is the best! ❤
Twice a month? Man the customers must also be quite clean