so what do we do to fix the overheating thing cuz mine only does that when i turn my heated grips on i have to decide between having navigation or being able to feel my hands
The best place to start for overheating issues is to reachout to our support team! support.quadlockcase.com/hc/en-us/articles/360000299895 Cheers- Aaron
Cool items for all kind of situations. I own 3 of them, in each car and on my Vespa GTS from 2023. But there's this one thing, that disturbs my fun. The Quad Lock charger on my Vespa, emits a frequency, that interfere with the keyless system. I had mounted the Quad Lock on the left mirror and the cable was running down the steering-bar to the onboard USB-plug. Every time i put the smarthone to the charger, a few minutes later, there comes a failure message on my Vespa-Display that say's "Keyfob not in range". But the Key is in my pocket, about 30cm from the Vespa-receiver. It has a new battery in it and is fully functional. But the problem keeps coming up every time i drive my Vespa. And this was since i mounted the Quad Lock. Now i tried to mount the Quad Lock on the right mirror. For the moment, it seems this has solved the problem. But it's not very comfortable, to have the smartphone in this position, on the right mirror. Maybe i need to mount an extern wiring directly to the battery. But i don't know, if this is the solution. Very annoying.
Sorry to hear you are having this issue, it is not something we have heard about before! If you haven’t already, I would recommend discussing this with our Support Team further. support.quadlockcase.com/hc/en-us/articles/360000299895 Cheers - Aaron
I am looking at getting one of the new wired version to hard wire into my dual sport bike. I use outside in the elements and wanted to keep my Ghostek Nautical case on my XS Max. Will the universal stick on quad lock mount stuck the case of my phone still allow wireless charging? Or will it not be close enough?
We have a guideline of the suitable materials our Universal Adaptor will adhere to on the website! www.quadlockcase.net/collections/accessories/products/universal-adapter If your cases material is one of them then you are good to go! Cheers - Aaorn
Hi QUAD LOCK TEAM , I have installed this on my motorcycle, with smart adapter too. Question: Can use in AUTO mod ( smart adapter switch ) and turn on or off on Wireless charger without loose my motorcycle battery power ?
That is correct! However, if you have any concerns about this and If you haven’t already, I would recommend discussing this with our Support Team further. support.quadlockcase.com/hc/en-us/articles/360000299895 Cheers - Aaron
Hey there! Sorry to hear that! There is no other recommended torque for the Weatherproof Wireless Charging Head so it is strange that it is warping. If you haven’t already, I would recommend discussing this with our Support Team further. support.quadlockcase.com/hc/en-us/articles/360000299895 Cheers - Aaron
Hi there! The Weatherproof Wireless Charging head requires minimum of 5V/2A, so if your Ebike can provide that amount of power then yes, however, the Weatherproof Wireless Charging would only be compatible with the Out Front Mount Pro not the standard Out Front Mount sorry! Cheers -A aron
I have a problem once I connect the USB cable the blue light work for a second then the charger switches off. I tried several times with different cable on my bike and at home but I have the same problem.
Really sorry to hear that! If you haven’t already, I would recommend discussing this with our Support Team further. support.quadlockcase.com/hc/en-us/articles/360000299895 Chers - Aaron
Is it me or does the narrator sound like the guy who does the A-Team intro! If you have a problem and you know where to find them, then maybe you can hire the Quadlock Team!
That is our Waterproof 12V - 24V Wireless Charging Head that you have purchased, this one is hardwired yes, however, we still sell the Weatherproof Wireless Charging Head which is USB Powered! Cheers - Aaron
@@Quad_Locki bought the 12-24v for my motorcycle. Is a switch required or is a cable with fuse sufficient? And does it switch off when the motor is off? Greetings from Holland!
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so what do we do to fix the overheating thing cuz mine only does that when i turn my heated grips on i have to decide between having navigation or being able to feel my hands
The best place to start for overheating issues is to reachout to our support team!
support.quadlockcase.com/hc/en-us/articles/360000299895
Cheers- Aaron
Cool items for all kind of situations. I own 3 of them, in each car and on my Vespa GTS from 2023. But there's this one thing, that disturbs my fun. The Quad Lock charger on my Vespa, emits a frequency, that interfere with the keyless system. I had mounted the Quad Lock on the left mirror and the cable was running down the steering-bar to the onboard USB-plug. Every time i put the smarthone to the charger, a few minutes later, there comes a failure message on my Vespa-Display that say's "Keyfob not in range". But the Key is in my pocket, about 30cm from the Vespa-receiver. It has a new battery in it and is fully functional. But the problem keeps coming up every time i drive my Vespa. And this was since i mounted the Quad Lock. Now i tried to mount the Quad Lock on the right mirror. For the moment, it seems this has solved the problem. But it's not very comfortable, to have the smartphone in this position, on the right mirror. Maybe i need to mount an extern wiring directly to the battery. But i don't know, if this is the solution. Very annoying.
Sorry to hear you are having this issue, it is not something we have heard about before! If you haven’t already, I would recommend discussing this with our Support Team further.
support.quadlockcase.com/hc/en-us/articles/360000299895
Cheers - Aaron
@Quad_Lock Thanks for your answer. No, i haven't contacted your support, but if it helps solving such issues for others, i will do.....👍
I am looking at getting one of the new wired version to hard wire into my dual sport bike. I use outside in the elements and wanted to keep my Ghostek Nautical case on my XS Max. Will the universal stick on quad lock mount stuck the case of my phone still allow wireless charging? Or will it not be close enough?
We have a guideline of the suitable materials our Universal Adaptor will adhere to on the website!
www.quadlockcase.net/collections/accessories/products/universal-adapter
If your cases material is one of them then you are good to go!
Cheers - Aaorn
@@Quad_Lock awesome, but will it still wireless charge? I’m sure it will.
No sadly our Universal Adaptors do not allow for Wireless Charging!
Cheers - Aaron
Hi QUAD LOCK TEAM ,
I have installed this on my motorcycle, with smart adapter too.
Question: Can use in AUTO mod ( smart adapter switch ) and turn on or off on Wireless charger without loose my motorcycle battery power ?
That is correct! However, if you have any concerns about this and If you haven’t already, I would recommend discussing this with our Support Team further.
support.quadlockcase.com/hc/en-us/articles/360000299895
Cheers - Aaron
The recommended torque of 4nm for the screw is insane. It had the mounting plate warping on me like crazy.how tight should we actually have it?
Hey there!
Sorry to hear that! There is no other recommended torque for the Weatherproof Wireless Charging Head so it is strange that it is warping.
If you haven’t already, I would recommend discussing this with our Support Team further.
support.quadlockcase.com/hc/en-us/articles/360000299895
Cheers - Aaron
Hi can I use this wireless charger with my Ebike Quad Lock Out Front Mount the usb port on the Ebike supports usb 2.1 Amps?
Hi there! The Weatherproof Wireless Charging head requires minimum of 5V/2A, so if your Ebike can provide that amount of power then yes, however, the Weatherproof Wireless Charging would only be compatible with the Out Front Mount Pro not the standard Out Front Mount sorry!
Cheers -A aron
Is there a howto to upgrade from quadlock usb charger to wireless weatherproof or wireless waterproof on motorcycle?
There isn't but I'd be happy to answer any confusion you have about the process!
Cheers - Aaron
I have a problem once I connect the USB cable the blue light work for a second then the charger switches off.
I tried several times with different cable on my bike and at home but I have the same problem.
Really sorry to hear that! If you haven’t already, I would recommend discussing this with our Support Team further.
support.quadlockcase.com/hc/en-us/articles/360000299895
Chers - Aaron
Is it me or does the narrator sound like the guy who does the A-Team intro!
If you have a problem and you know where to find them, then maybe you can hire the Quadlock Team!
It does a little bit 😂😂
Could have updated the video. Iv just bought one. The wire is built in and not usb. Kinda makes this redundant!
That is our Waterproof 12V - 24V Wireless Charging Head that you have purchased, this one is hardwired yes, however, we still sell the Weatherproof Wireless Charging Head which is USB Powered!
Cheers - Aaron
@@Quad_Locki bought the 12-24v for my motorcycle. Is a switch required or is a cable with fuse sufficient?
And does it switch off when the motor is off? Greetings from Holland!
@@Chickendippahzdid the same. Waiting for reply
@quad_lock I would also like the answer to @chickendippahz question. I bought this for my motorcycle as well.
same thing no response yet lol @@7Tfour