I had the exact same sound and freezing issues on a Google Pixel (first one). Here's what worked for me, by going to: Settings > Network & Internet > Mobile Network > Advanced > Enhanced LTE set it to OFF, then restart the phone and make a test call (this option will only set the voice to 3G, not the LTE data). If the above didn't work, then try this by going to: Settings > Network & Internet > Mobile Network > Advanced > Preferred Network Type set it to 3G, then restart the phone and make a test call (note that with this option you will loose LTE for both voice and data, but at least you will get sound again, and no more freezing). At least on the original Google Pixel, basically these issues are caused by a defective LTE voice chip and nothing to do with the microphone or speaker, so disabling the LTE voice chip by setting it to 3G, it seems to fix the problem. Note that this trick will only work with GSM/LTE service, and not with CDMA/LTE like Verizon since there's no way to disable the LTE voice due to the missing menu settings. Please leave a comment if this trick has worked for you (or even if it hasn't worked ;)
Yes Mike, it seems to working here in the US with the voice LTE off (on some phones with both voice and data on 3G only), I've been testing it for a couple of days, and so far so good. :)
If this video doesn't help try one of these. ruclips.net/video/k04iR7Vt2JA/видео.html Soundabout (for older Android versions Nougat and below ruclips.net/video/XfMWlTEfOeA/видео.html Audio Router (works great with Oreo and older versions) Let me know your comments and suggestions for other fixes below.
Mike's unboxing, reviews and how to ..... pls help me when i call someone. with normal call its properly working but when i turn on loudspeaker the mic isnt working.
Audio router seems to work! Thank you. (although am Not sure m doing the right way :) I unrouted/disabled/off the earpiece in hardware section. But I ve selected earpiece into the "phone call" section. Is it correct?. It works tho. Am hearing loud enough (probably from bottom down speaker)
@@mikesunboxing hi mate. My phone has started to do this again even after doing the fix you suggested. Do you have any other videos on what to do next, thank you.
Hey Mike I've got a Google pixel and it seems like ever since I updated to the Android V9 microphone doesn't work while making calls, the only way for people to hear is if I turn on the speakerphone, If you could help I'd greatly appreciate it
Have you tried turning off the voice activated google now stuff? This works for a lot of people. Or maybe try soundabout or audiorouter, although they haven't updated the app in a while so not sure if they support pie yet?
@@mikesunboxingyeah I tried turning it off like in your video and it didn't work,are those apps o need fo the mic
6 лет назад+2
I've seen all you videos about no sound and thank you for that but my Nokia 8 with 8.1 and latest security patch have dead earpiece (I think) with headset and speaker all works fine but no earpiece. Really want this shit to work
Hi Tomas, and thanks for watching. Okay some questions if you don't mind. You say that the headset and earphones work okay? Is there an icon on the top notification area to show that a headset is plugged in? If so, does it stay there when you take the jack plug out? Have you tried the audio router app? ruclips.net/video/XfMWlTEfOeA/видео.html This will force audio to the specified device or port. Try this and report back for more options. Good luck and let us know how you get on.
This worked. When I would make an outgoing call, my screen would go blank,I could hear the other end, but they couldn't hear me. Turning off Voice Assist was all it took to fix. Just traded in an iPhone for my first Android (Pixel 3). Great phone but seems less polished in some ways. This bug should have been caught earlier in testing.
David this bug has been around for a few years and a few generations of Android, I think even Marshmallow suffered from it from memory. It must be a combination of apps that triggers it because general in the factory state it doesn't seem to happen.
@@mikesunboxing First thing I did after unboxing was try a phone call and had no issues. Maybe a red herring, but I later retrained the voice model separate from doing so in the welcome process, and then saw this issue shortly after.
Interesting observation there. Maybe the voice training or listening service gets triggered or switched on and doesn't release the hooks until rebooted or something forces it to stop, like disabling it. That's my theory.
I use a redmi note 5 pro, this issue just started today google voice typing works and ok google works but calls and voice recorder don't work i have to pit it on speaker phone to male calls
Just got off the phone with google and fixed my phone. these are the steps settings apps and notifications phone clear cache and storage uninstall updates play store my apps and games download update for the phone worked for me after that hope this helped
My problem is that I can't hear them but they can hear my idk if there's something wrong with my speaker or what but I literally have sound all the way up I can't hear them but they can hear me
Hi I have s7edge but when I am on loudspeaker I can hear the caller but the caller can't hear me properly or not at all sometime,I'd b great full if you have any solution for this
On the S7/Edge there are two microphones, one on the bottom, the other on top (on the top of the frame, a tiny hole next to the sim tray, and I'm not talking about the sim trays eject hole but next to it a smaller one). Whenever you switch between normal calls and speaker phone, those mics are being switched for each mode. It's possible that one of those mics are defective. Speaker phone uses both at the same time, and if one of them is defective, it will not work. You may want to take it to a qualified local repair shop who are knowledgeable, it's a not a easy problem to fix.
ThePlydus340 Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Rupali Bhattacharjee Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Hmm interesting. Normally it is the other way around. Can they here you if you use a headset? And does the earpiece work for other apps like WhatsApp etc?
@@mikesunboxing no I am unable to hear it via headphones...this case applies in what's app also...the only way I can hear a call is via speaker phone...but I am able to hear songs via speaker phone...
Okay so pretty much all audio will work it it is routed to the loud speaker, but the earpiece is completely silent. There is a phone test you can run to test all phone functions I'll see if I can find the details for you. It seems that your earpiece is possibly having a hardware fault. I can't remember if I asked if you have performed a full factory reset. And if that changes anything?
@@mikesunboxing its me answering tho and excuse me :) Well...THAT is what exactly happenes to me. Yes they hear me if I use a headset and i may hear them (in call vol perfect) too. I gave up (without the headset, which I dont like to use) and I just enable the SPEAKER when calling
Hi, I have a Galaxy S10e. People can hear me in a call but I cant hear them. I have tried to find the voice option but I cannot find it. Any help is deeply appreciate it, please.
sorry i don't know my way around samsung phones, you might need to check with the manufacturer where the setting is. Although your problem sounds more like a speaker issue than the mic
I tried everything but its not working everything was normal but today when I called someone she was not able to hear my voice and I also have to on the speaker to listen please help....
Reanna Xoxo Does noise cancelling appear in the settings section? if not there is a strong possibility that the sound chip or mic are physically damaged, in this case it is best to take the phone to a repair shop or apple store for a hardware test and examination.
Sir I have huwaie y7 prime, before its microphone was working well few days ago its updates came and I updated it, then after microphone not working I used all method, it's too strange because it's working when I open call, but not working when call not open mode, have you any solution
Others can't hear my voice but i can hear them when call on my Samsung galaxy j4. In order enabled Android system web view i have to disable chrome. I can't enable both. Help. Thanks in advance.
Hloo sir... Iam using honor7x whenever i attend the call ican hear they voice but they can't hear me and its only voice calls another calls like WhatsApp call no problem
i have a problem with my sony xperia xz f8331 microphone and sound too , at th begning i was able to call i hear them but they cant hear me now i cant even make a call , it tells 'error ' or smtimes it just block evrythin when i open th calls app or th video camera i tried your way , but it still dsnt work :// is there any solution ?( i tried a reset before )
Aelaine Smart thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
![Yailin La Mas Viral, @kreizyk.official - Dale 2 (Remix) [Video Oficial]](http://i.ytimg.com/vi/JaYHBzgqz94/mqdefault.jpg)
New video for Android Pie 2019: ruclips.net/video/Yri3Wy-W3pg/видео.html
I had the exact same sound and freezing issues on a Google Pixel (first one). Here's what worked for me, by going to:
Settings > Network & Internet > Mobile Network > Advanced > Enhanced LTE set it to OFF, then restart the phone and make a test call (this option will only set the voice to 3G, not the LTE data).
If the above didn't work, then try this by going to:
Settings > Network & Internet > Mobile Network > Advanced > Preferred Network Type set it to 3G, then restart the phone and make a test call (note that with this option you will loose LTE for both voice and data, but at least you will get sound again, and no more freezing).
At least on the original Google Pixel, basically these issues are caused by a defective LTE voice chip and nothing to do with the microphone or speaker, so disabling the LTE voice chip by setting it to 3G, it seems to fix the problem. Note that this trick will only work with GSM/LTE service, and not with CDMA/LTE like Verizon since there's no way to disable the LTE voice due to the missing menu settings.
Please leave a comment if this trick has worked for you (or even if it hasn't worked ;)
Bill A this is similar to my issue with the roaming setting needing to be manually set to UK
Yes Mike, it seems to working here in the US with the voice LTE off (on some phones with both voice and data on 3G only), I've been testing it for a couple of days, and so far so good. :)
while I'm on call, I can't hear any sound from media, playing in my Bluetooth earphones.
I have oneplus 6t
If this video doesn't help try one of these.
ruclips.net/video/k04iR7Vt2JA/видео.html Soundabout (for older Android versions Nougat and below
ruclips.net/video/XfMWlTEfOeA/видео.html Audio Router (works great with Oreo and older versions)
Let me know your comments and suggestions for other fixes below.
Mike's unboxing, reviews and how to ..... pls help me when i call someone. with normal call its properly working but when i turn on loudspeaker the mic isnt working.
Did you try audio router?
Audio router seems to work! Thank you. (although am Not sure m doing the right way :) I unrouted/disabled/off the earpiece in hardware section. But I ve selected earpiece into the "phone call" section. Is it correct?. It works tho. Am hearing loud enough (probably from bottom down speaker)
As long as it works it doesn't matter how you get there 😎
@@mikesunboxing
Thanks a world!
I solved my problem through your instructions on youtube.
Cannot believe this worked in Android 10 for Google Duo, Telegram etc.
Thanks a ton
you are welcome
I am gIVING Like Brother But It is Not Work !!
Thanks bud. Just had this randomly happen. Followed your advice. So far so good
Great to hear!
@@mikesunboxing hi mate. My phone has started to do this again even after doing the fix you suggested. Do you have any other videos on what to do next, thank you.
Hey Mike I've got a Google pixel and it seems like ever since I updated to the Android V9 microphone doesn't work while making calls, the only way for people to hear is if I turn on the speakerphone, If you could help I'd greatly appreciate it
Have you tried turning off the voice activated google now stuff? This works for a lot of people. Or maybe try soundabout or audiorouter, although they haven't updated the app in a while so not sure if they support pie yet?
@@mikesunboxingyeah I tried turning it off like in your video and it didn't work,are those apps o need fo the mic
I've seen all you videos about no sound and thank you for that but my Nokia 8 with 8.1 and latest security patch have dead earpiece (I think) with headset and speaker all works fine but no earpiece. Really want this shit to work
Hi Tomas, and thanks for watching. Okay some questions if you don't mind.
You say that the headset and earphones work okay?
Is there an icon on the top notification area to show that a headset is plugged in?
If so, does it stay there when you take the jack plug out?
Have you tried the audio router app? ruclips.net/video/XfMWlTEfOeA/видео.html This will force audio to the specified device or port. Try this and report back for more options.
Good luck and let us know how you get on.
Thanks mike, love from indonesia ❤️
Thanks for taking the time to comment. :-)
This worked. When I would make an outgoing call, my screen would go blank,I could hear the other end, but they couldn't hear me. Turning off Voice Assist was all it took to fix.
Just traded in an iPhone for my first Android (Pixel 3). Great phone but seems less polished in some ways. This bug should have been caught earlier in testing.
David this bug has been around for a few years and a few generations of Android, I think even Marshmallow suffered from it from memory. It must be a combination of apps that triggers it because general in the factory state it doesn't seem to happen.
@@mikesunboxing First thing I did after unboxing was try a phone call and had no issues. Maybe a red herring, but I later retrained the voice model separate from doing so in the welcome process, and then saw this issue shortly after.
Interesting observation there. Maybe the voice training or listening service gets triggered or switched on and doesn't release the hooks until rebooted or something forces it to stop, like disabling it.
That's my theory.
My Android phone didn't have the thing call voice in it😢 The lg k40 phone
it should be in there somewhere
@@mikesunboxing i can't find it
I use a redmi note 5 pro, this issue just started today google voice typing works and ok google works but calls and voice recorder don't work i have to pit it on speaker phone to male calls
this worked for me, much thanks , had my head battered.
Awesome, glad the information could be of help.
@@mikesunboxing all fine and dandy until I restarted the phone, problem now reverted, no speaker sound during hands free.
Just got off the phone with google and fixed my phone. these are the steps
settings
apps and notifications
phone
clear cache and storage
uninstall updates
play store
my apps and games
download update for the phone
worked for me after that hope this helped
LG 4 phone doesn't ring
How to fix it
My problem is that I can't hear them but they can hear my idk if there's something wrong with my speaker or what but I literally have sound all the way up I can't hear them but they can hear me
Problem still exists in 2021 with the Pixel 4a. Thanks for the video. I hope it works...
It should
@@mikesunboxing It seems to be working! thank you very much!
It worked! Thanks a lot! 🤗
You're welcome!
Mine won't
It's not working on my google pixel 2XL since my update from android 10 to android 11 update😞😐
10 Minutes Later: I had to do an entire factory rest and erase all my data and start afresh for it to work. That was my only solution.😐
sorry to hear that
None of the videos on utube help me please help
Oh dear! What problem are you having, what phone is it, what version of android is it and what have you tried already?
Mike's unboxing, reviews and how to so basically i didnt use my phone for half a day didnt do anything and now it started working
Excellent news! Thanks for letting us know.
Mike's unboxing, reviews and how to Ur welcome 😀
im using a huawei phone gr5. i tried all the options but still i'm having the same problem. pls help. tanx.
My friend has a galaxy j4 and has this problem. Do you have a fix for this phone?
should be the same principle
Didn't work for me
I tried this you fix but still same issue but now the voice is a little faint
Hi I have s7edge but when I am on loudspeaker I can hear the caller but the caller can't hear me properly or not at all sometime,I'd b great full if you have any solution for this
Hmm tricky one. have you checked and cleaned all the mic ports?
@@mikesunboxing no its actually a new phone
On the S7/Edge there are two microphones, one on the bottom, the other on top (on the top of the frame, a tiny hole next to the sim tray, and I'm not talking about the sim trays eject hole but next to it a smaller one). Whenever you switch between normal calls and speaker phone, those mics are being switched for each mode. It's possible that one of those mics are defective. Speaker phone uses both at the same time, and if one of them is defective, it will not work. You may want to take it to a qualified local repair shop who are knowledgeable, it's a not a easy problem to fix.
Thank you!
ThePlydus340 Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Any thing for background noise reduction.. during a call
sorry can't think of anything sorry
What about phone lg k40 Android plzz help me with this phone
should be the same process
@@mikesunboxing but i can't find it
Thanks mike
Rupali Bhattacharjee Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
I didn't work for me...did step by step
While on call they are able to hear me...but I am not able to hear them...I am currently using Android orea 8.10 in my Moto g5 plus
Hmm interesting. Normally it is the other way around. Can they here you if you use a headset? And does the earpiece work for other apps like WhatsApp etc?
@@mikesunboxing no I am unable to hear it via headphones...this case applies in what's app also...the only way I can hear a call is via speaker phone...but I am able to hear songs via speaker phone...
Okay so pretty much all audio will work it it is routed to the loud speaker, but the earpiece is completely silent. There is a phone test you can run to test all phone functions I'll see if I can find the details for you. It seems that your earpiece is possibly having a hardware fault. I can't remember if I asked if you have performed a full factory reset. And if that changes anything?
@@mikesunboxing its me answering tho and excuse me :) Well...THAT is what exactly happenes to me. Yes they hear me if I use a headset and i may hear them (in call vol perfect) too.
I gave up (without the headset, which I dont like to use) and I just enable the SPEAKER when calling
It didn't work but i tried deactivating google and reactivating it and it worked.
awesome!
Thanks.. it helped a lot
Glad it helped you please consider sharing to help more people
@@mikesunboxing
Definitely...
I wanted to know what it's actual cause? I had this problem when I upgraded to Android 10.
After watching ur video I dowloaed sundbox but it didnt helped
soundabout is the program. But I would probably recommend audiorouter especially if you are using Oreo?
I went to the settings but it was off the whole time ?
It doesn't work for everyone but worth a shot
I have a Motorola phone
I does not help on my Samsung galaxy j4.
Give me some more info and i;ll see what can be done
Thanks I'll try that
Good luck
Update 6 yrs
But what if google is not the problem
you need to work out what app is holding on to the mic , try removing all permissions then slowly add one at a time
Thank you so much I'll try it out
your idea is not working
What did you try and what is your problem? Maybe I can offer you a better option?
Mike's unboxing, reviews and how to .ok Google is already disabled in my device
Have you tried using soundabout? That has helped a lot of other people.
Mike's unboxing, reviews and how to soundabout app isn't working
Okay try audio router if you are using oreo
How to fix a no sound speaker for android phone?
Sometimes it is the headset jack stuck in headphones mode. Try clearing it with a tooth pick or similar
@@mikesunboxing gotcha
Plz reply
done
Hi, I have a Galaxy S10e. People can hear me in a call but I cant hear them. I have tried to find the voice option but I cannot find it. Any help is deeply appreciate it, please.
sorry i don't know my way around samsung phones, you might need to check with the manufacturer where the setting is. Although your problem sounds more like a speaker issue than the mic
Thanks buddy, that fixed my issue while nothing else was working. 👍👍👍
Good to hear
Intex aqua star 4g
I tried everything but its not working everything was normal but today when I called someone she was not able to hear my voice and I also have to on the speaker to listen please help....
are you using soundabout or audio router app? and what phone and android version are you running?
Mike's unboxing, reviews and how to sir,the same problem is wid me
Hello mike... Same problem with my nokia 7.1 plus....done as u said... But problem still exists..
I cannot hear other persons voice in a call with my Google Pixel 3a XL. Can you please tell me how can I fix it?
only the advice in the video and playlists
See
My samsung S20plus. Call is ok but if i use loud speaker i can hear him but he cant hear me. Pls. Advice thank you
try installing a new dialer and reset the app permission for mic / speaker etc
Hi my phone audio works but only on phone calls i have to put it on speaker to hear and talk
Reanna Xoxo Does noise cancelling appear in the settings section? if not there is a strong possibility that the sound chip or mic are physically damaged, in this case it is best to take the phone to a repair shop or apple store for a hardware test and examination.
Sir I have huwaie y7 prime, before its microphone was working well few days ago its updates came and I updated it, then after microphone not working I used all method, it's too strange because it's working when I open call, but not working when call not open mode, have you any solution
Hello, it doesnt work for me. In call volume so very low! S7 edge/Oreo
No sound in calls add videos
if you don't have sound in either then it is either the headphone jack stuck in the headphones position or the speaker is damaged
Thanks 😊❤💖👈
Sound about method work for me 😊
Great news! Please consider sharing the video so the information gets passed around.
Excellent comment. I completely overlooked that possibility. Thanks for the heads up. Can you recommend any good software to scan for such things?
This work for anyone with a pixel XL
i hope so
Can you help me in Redmi Note 9 Pro
sorry never owned one but the principles should still apply
Google pixel has that but it like speaker for me is one way but it's because of some hd call setting
I am using a pixel phone and I can't attend my call even though I try this
Try turning off noise cancellation on the pixel, it is quite a common issue. Also do you have a protective case on it?
@@mikesunboxing I have no sound on mine whatsover. No mic and i have a protective case on mine.
@@mikesunboxing how to off noicecansilation
@@Mehwish321 look for it in the settings or type in the search bar noise
Others can't hear my voice but i can hear them when call on my Samsung galaxy j4. In order enabled Android system web view i have to disable chrome. I can't enable both. Help. Thanks in advance.
Did you disable Google Voice commands? What mobile network are you on? Does it work with a different SIM card?
Hloo sir... Iam using honor7x whenever i attend the call ican hear they voice but they can't hear me and its only voice calls another calls like WhatsApp call no problem
Not working uncle
Thanks Mike. Very helpful
i have a problem with my sony xperia xz f8331 microphone and sound too , at th begning i was able to call i hear them but they cant hear me
now i cant even make a call , it tells 'error ' or smtimes it just block evrythin when i open th calls app or th video camera
i tried your way , but it still dsnt work ://
is there any solution ?( i tried a reset before )
Not sure really if it doesn't work from a complete factory reset it is likely to be a hardware fault. That will be more difficult to repair 🙄
@@mikesunboxing any idea about which part ?
thank you for your answer and good luck
Having this same problem with my Google pixel XL
Mike, you look like Mr clean
thanks
Tq bro its working
Thanks please share 😀
Thanks, it works great.
Aelaine Smart thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.