A great question to ask, Cindy, thank you for asking. When you place a call on hold, you can only retrieve that call from the phone that put it on hold. With Call Parking, you can pick a parked call up from any phone set using park keys or park pick up codes. For any further questions regarding your phone system, please reach out to the Marco Support Desk.
What is the purpose of the Park buttons? Is that the same as putting on HOLD?
A great question to ask, Cindy, thank you for asking. When you place a call on hold, you can only retrieve that call from the phone that put it on hold. With Call Parking, you can pick a parked call up from any phone set using park keys or park pick up codes. For any further questions regarding your phone system, please reach out to the Marco Support Desk.