I worked for Compaq then HP in the late 90's early 2000's. So sad to see the state of the company nowadays. That moron Carly Fiorina absolutely destroyed those two companies. Outsourced everything to India, sold off the HP scientific equipment. Now all they make are cheap and nasty PC's with no support.
@@RavenVargas27 I forgot to mention, Carly Fiorina was the person that forced the most useless merger in IT history between Compaq and HP. They basically made the same product and had almost nothing to offer each other. Before that Compaq bought DEC (Digital Equipment Corp) so Carly really ruined 3 companies that were all there at the beginning of the computing revolution. For a while they turned Compaq into a budget PC brand before killing it totally. My job was outsourced to Singapore.
Never buy those $400 or $500 HPs.. you can LITERALLY get better computers on the side of the road.. trust me I know I have.. The specs are so low they’re like the specs of a 15-year-old computer.
To be fair HP has bungled everything they have done since (and including) their idiotic purchase of Compaq. The only surprising thing they've managed to do lately is stay one step ahead of bankruptcy.
We had an HP laptop in the household that was purchased around 2007, and it lasted almost 8 years. It was incredibly reliable, and was used on a daily basis as a work laptop. Right before that laptop died, we replaced it with an HP Envy around 2014/2015 which was purchased directly from HP in order to upgrade some of the specs. And then we experienced the beginning of the decline of HP laptops. The trackpad on that Envy stopped working after only about 2 years, but kept using that same laptop for a couple more years with the help of an external trackpad. Then we purchased another HP Envy in 2019, which had even better specs. But even with those improved specs, this 2019 Envy was a complete and total POS, and we experienced the obvious decline of HP firsthand, that Envy laptop only lasted about just over 2 years. After I purchased an Asus Zenbook Flip in 2020, which was the first Asus product I have owned, we went with another Asus laptop to replace the HP. So far so good. Completely Agree with you on HP, their laptops are crap. I feel like I probably dodged a bullet, right before I purchased that first Asus laptop, I found a great deal on a 13" HP Spectre. Gotta say the Spectre in that Poseidon Blue color was such a great looking laptop. But I realized that from the beginning the Spectre ran hot and the fan was constantly running all the time, so I returned it, and went with the Asus.
I just called HP customer support to find out how to turn on the built-in cell phone charger that is included in the model I purchased. I got transferred to tech support and they wanted to charge me for the call. I had the computer one day. I was able to find the info I needed from a YT video. I did not want to pay for another Mac (lasted 10 years) and now have a HP all in one. I hope it holds up. I could not believe they wanted to charge me for such a simple issue.
You made a huge mistake buying an HP. Especially an all in one. Computer towers are always better. It’ll maybe last five years tops..I’d be surprised if it made it that far to be honest..
You are totally right. The HP laptops are simply bad. My last 4 laptops are HP and with the last one I have decided no more. I thought that it has to do with the money that I was spending, not going for the expensive ones but this company whatever does is simply weird. In the last marketing campaign they even try to exploit people by stating 3 years guarantee while the guarantee is only for saying that the laptop has the problem, not the actual task of restoring the damage. In my last laptop, they USB C starts functioning without any reason after 2 years. The diagnostics give a cryptic code, which you do not know what it means and in order to understand it is, you need to pay HP for this. Of course, a manufacturer can include in the software things that disable the device so that people will pay 100$ for extended support and also extra money for fixing the issue. I do not know what you I can do to promote your work.
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test. This applies to basically all brands. My Asus e402na hinge failed in 5 years because it also doesn’t pass the one handed test.
I learned this about HP back in the mid 1980s. In 1979, I purchased an early release of their mid level HP 32E, a scientific LED calculator in the "Spice" series. As they snapped them together as cheaply as possible to hit a price point, the early "Spices" started coming apart internally. It happened to mine within three years of buying it. The display started malfunctioning. Within months it was a useless paperweight. When I inquired about sending it in for repair a year later (1984ish), they quickly told me that it was an out of service model that they would not repair at any price, that they had moved on and expected me to as well. Essentially go buy another one. This was the first company I'd come across with that attitude toward their products. We would see it again in other companies. Like the home appliance maker, Wh**lp**l based in Michigan in more recent decades. It is like they are insiders on the "End of the World" plan and goodwill and customer loyalty have no value to them.
My experience is that HP computers have a staggering tendency of self-destructing. I had an HP laptop that the Wifi simply randomly went kaput and later the GPU because of their crap cooling solution. At work, HP workstations have a staggering record of randomly having PSU failures kissing itself and motherboard goodbye while older Lenovos still work fine. Also their keyboards love to get fried at random too.
Distinct lack of support ...spot on there. Before you buy any laptop check with the retailer what happens after warranty expires. If you try to contact hp . You will struggle as hell. They force you to chat with the website bot that is of no use . Even the whats app is of no use. Even calling is unbelievably hard. What i learned.....I will only buy a laptop if the retailer and brand site check out in terms of after sales care and YES i WILL read reviews and if those reviews dont check out i will avoid buying that brand all together. Its crazy that customers have to beg for service.
The quality of their products has significantly decreased since the early 2010’s. I currently have two HP laptops, a pavilion we bought brand new in 2017 and an EliteBook 2570p that is 11 years old. The plastic case on the 2017 HP broke when I opened it to take the hard drive out of it, and at the time the battery went flat and it was overheating. That one is in pieces and in a cardboard box while the 11 year old one is my current daily driver and while it IS definitely thicker, I fully believe it will probably damage the floor if I drop it rather than the laptop itself. Another thing I love about the EliteBook is how easy it is to work on. One latch, battery comes out. Another latch, back cover comes off, socketed CPU, up to 16 GB of ram support, you can pretty much upgrade everything in that thing. I don’t like newer HP stuff, but the older stuff I would consider
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality.
Can’t stand HP. Have owned 4 hp top of the line laptops - and the cooling is just cheap and useless even on their high end laptops. You end up with major slow-down. Total joke.
I bought a HP Laptop 8 years ago and its still running, not perfectly of course but for 8 years old its doing great, better than the Acers I have had in the past and I used to work for Acer Australia.
Hi, I'm new to ur channel. I totally agree with your comments on HD laptops. I have always preferred Dell laptops and now I got very decent tablet (P11) and chromebook of Lenovo. Only once I made the mistake of buying HP stream 13 for my brother. Now, that laptop is having problems with very-hard-to-find battery replacement and the wifi card, with the wifi connection being weak and unstable since the laptop was brand new. I turned that laptop to Linux Mint OS, and the compatibility is not easy to manage when comparing to Dell laptops. Anyway, for me HP also sucks. Great video!
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test. This applies to basically all brands. My Asus e402na hinge failed in 5 years because it also doesn’t pass the one handed test.
I purchased hp envy 14 in January 2022. The 3.5mm headphone jack gone. Laptops heats up pretty easily. Battery life has been trash. Now after a latest update the screen flickering has started. Also the plastic is very cheap. I got deceived by the specs 16 gb and 4gb nvidia gtx. 😢 The left speaker has also issue since it has a cracking noise.😊
I bought a 17" hp laptop new in 2018. $500 ($700 after taxes, one year warranty, and Norton two year protection) down the shitter!! The battery only last about an hour and a half, it's sooo slow right out of the box, by the time you start to do what you want and need to do on it the battery starts to drain like crazy. The disc drive drains the battery extremely quickly while playing DVDs and it skipps really easily while playing. The battery is tac welden on so you pretty much have no options for a better battery with a better capacity. I got so frustrated and fed up with it that it's still brand new sitting in my closet 4 years after I bought it.😠😡🤬
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test. This applies to basically all brands. My Asus e402na hinge failed in 5 years because it also doesn’t pass the one handed test.
I had a fancy HP Pavilion x360 15" and, after only about 3 years, the left hinge broke, which also cracked the screen. Now, because of that experience, I'm afraid to open and close the lid on any laptop. Horrible!! Just recently, after about 4 years of having it, the SSD hard drive just broke. Still looking for that great laptop under $500. Thanks for your videos!!
@@ComputerStuff I tried a 15" Lenovo, but the screen resolution was a deal breaker, so returned that. Now I have an Asus Vivobook 15 FHD touchscreen on the way. I hope I will like it and I have a 16gb stick of ram to add to the 8gb that comes fixed to the motherboard.
@@ComputerStuffsub 500 Acer notebooks also suck. At least they sucked. I had two, an Acer e5-521 and e5-571 and their hinges were so weak on the left side, the metal literally snapped in two. Those things never felt solid. They creaked whenever you put pressure on the palm rest and their keyboard and touchpad sucked. At least they ran cool. I gave Acer another shot and now have a spin 3 sp313-51n. Phenomenal machine. I guess you get what you pay for.
Cannot agree more. The first HP laptop I bought years ago failed out of warranty when the integrated graphics card failed. I was fool enough to buy another machine about two years ago for working at home and I have had nothing but endless problems with it. It constantly requires factory resetting and the whole thing runs so slow. I can remember having laptops back in the 90s which ran faster than this complete piece of junk. I won't ever buy anything from HP again. The only thing they will have from me in future is my complete contempt!
Funny... looks like I live on different planet? Granted, company I work for recommends to our customers only Elitebooks and a very few Probooks... overall, great experience. 3 years NBD warranty works as advertised, but is rarely needed. Here in New Zealand, HP suppliers in general sell limited choice of spare parts, but they do direct us to official spare parts suppliers and certified repair centres, for machines out of warranty. Speaking of which, we do have very similar experience with Dell Latitudes. All other brands we have looked into in the last 10+ years, had much more flaws - either in quality of products, or quality of local support.
I feel like these issues are mostly related to HP's consumer laptops and not their business lineups. I personally owns two ZBooks, sister has an EliteBook and they're trouble free for the most part.
I understand your points. Especially the printer one. But I do not get how you think Dell is any better. At least from a laptop point of view. Dell has been using shady business practices for years now. They sell gaming laptops that are same or higher price points than other companies that cannot even perform as intended. Have you seen the thousands of reviews on their G3/G5/G7 from 2020 that explain the heat issues? What about the Alienware M15 R2 from 2019 that had thousands of heat issue complaints? Pay $1000-$2000 for a "gaming laptop" that cannot even game without hitting 100 degrees on the GPU or CPU then stutter and throttle down. Same with their new Alienware M15 R5 that just launched with AMD components. Already a bunch of reports that 2 of the cores are rather not working or disabled. It isn't just their gaming line either. The XPS series has thermal issues and wobbly/loose trackpad issues. And their customer service seems like a nightmare. Have you seen Linus Tech's secret shopper videos where they call Dell? All the power to Lenovo, MSI, Razer, Apple, & Apple. I actually like HP. At least my Pavilion 15 that I have been using for 5 years does not overheat and has not had any problems. But Dell seems like the worst company out there followed by Asus.
Agree'd on Dell's higher end models having issues. I've posted other videos regarding Dell's lack of quality on their Alienware and XPS lineup. When I refer to Dell's better machines I'm usually referring to Inspiron or Latitude lineup (where we tend to get far less back for servicing). Dell's customer service is also far from the worst in our experiences. We've experience + our clients Dell sending out techs to do service and repair work and while the fixes or repairs may not be high quality, it doesn't take too much to get Dell to outright swap out a machine for a new model either (which they'll often do for Alienware and XPS machines). It's not to say Dell has stellar customer service, but we've had less problems with them than HP. With our HP reps, we can barely get parts or service for in-warranty repairs much less out of warranty repairs. If you have had a good experience with HP, more power to you. I, and most of our clients / viewers, can not say the same. I suppose experiences can very person to person. Either way, thanks for watching and commenting!
@@ComputerStuff Thanks for the in-depth reply. Your consumer interaction is stellar. So lower tier Dell laptops are generally a solid purchase. With HP your rolling the dice. I got lucky. But most other people have not. Great videos and content.
I'm glad I found this video. From time to time I've considered purchasing an HP. I have a pretty old Pavilion desktop and 2 HP 21" monitors that have been pretty good, but I will definitely stay away from future HP purchases. I mostly buy Dell these days.
back in 2018, i received an hp laptop as a gift. it worked pretty fast for the past couple of weeks. after that, it went to complete crap. it takes a total of 5-6 minutes to boot up, then it takes sooo much time comprehending my password after typing it in, then as soon as i get into it, it lags horribly and the performance is extremely poor. what makes it worse is that the computer heats up as soon as it starts up and the fan sounds like a jet. i dont understand how HP is a "successful" brand when their computers are terrible. i switched to mac a few years ago and it's 100x better than hp of course. also, the worst experience is when one time i clicked on the dvd tray button so i could watch a old dvd, the tray decided to pop completely out of the computer and was completely broken. it made NO sense. so generally, hp is a huge flop.
My printer is out of warranty. I offered to pay for repair and they completely ghosted me. No response, and when I called back with my case number, they said the case was closed and completed.
Typical HP customer service experience. Sorry to hear about it. Epson's customer service tends to be a lot better if you're shopping around for a new unit.
I hate HP laptops, mine less than a week old, had keyboard issues, bad screen, a BIOS password already set. I had to return and get a Lenovo but my father's never had any issues but my two HP laptops are the worst. I HATE HP
My hinges broken on my HP 2 times, and they refused to fix it.. .I am totally done with HP, and now I am enjoying my second Lenovo. Never again HP.... you screwed me 2 times... done
I can conform, My hp envy broke after 9 months. Never dropped it, never used it outside, never did anything but use it on a desk. What kind of laptop breaks like this after paying 2.2 k in my case? After I gave it to hp repair it came back with a bunch of damage that wasn’t there before giving it to them and the problem is still there. They refuse to give a replacement.
I totally 100% agree especially about their printers. It's the worst. I recently bought a new HP 9020 series printer all in one ..for starters .. setting up the HP scan app was the most tedious confusing task. When u go on their website its of ZERO help. They just try to make u download their stupid HP smart app. This stupid app literally HAS A SCAN OPTION BUT it does not work. You have to download a separate driver just for the scan. This by itself was so confusing. Anyway, i figured it out...the printer then worked fine for about a few months until it said it needed to update and refused to do any tasks without the update. So... i clicked UPDATE. This TERRIBLE PRINTER WOULD NOT UPDATE FOR NOTHING !! It literally refused to update. Even when I tried doing it manually on the computer / trying to get the drivers myself, it didnt work. And when u check their website, they literally only want u download that waste of time HP SMART app. I ended up having to just use a cord and this is the only way it works. I will never ever buy an HP product again. I hate HP
My HP Pavilion laptop keyboard's electronics are poorly insulated. Took just a small bit of detergent seeping in to permanently short the key circuitry.
hp is totally unaffordable and ruined all my works.Even on the first purchase, their products were COMPLETELY unusable.Even their white printing sheets are of very poor quality and are the only ones that jam EVERY time
Best all around laptop is a MacBook Pro. Best budget laptop is probably going to be an ACER Aspire. They can be found quite cheap on Amazon. Thank you for subscribing!
Just bought their Omen 17 inch. Less than a month and already several keys are failing to work. Cleaning it didn't help. I have no idea what you are talking about with the great quality of HP printers. When I was working as a IT 20 years ago, about half the HP printers came broken out of the box. Send something in for repair and they just send back the same broken unit. CEOs are just waste of money for a company.
And 2 years later the ineptitude and poor service persists. I spent hours on the phone and on hold to get a new laptop fixed. They were supposed to send a shipping box for my laptop over a week ago. Guess what! No shipping box over a week later. I will never purchase anything HP ever again. I am still waiting for the shipping box.
Yeah,I had 2 hp laptops and both sucked. I still have my 2nd hp somewhere at home,not using it, I retired it as I needed something better specs for animation/video editing and honestly, I'm glad I'm not using hp anymore. The first hp was sent to a repair shop but wasn't repaired at all as there weren't any parts so fix it since it was a 2 in 1 small laptop. The second one, I attempted to repair myself but I couldn't find the cmos battery compartment. Both HP laptops had the same issues: bad performance for a supposed consumer device, both died with fully charged batteries at one point, when charged, the 2 in 1 completely died, the second hp displayed a bad battery error, while i was in the middle of a video recording, thankfully obs saved it. Yeah,needlessly to say,im no longer buying hp. I bought a thinkpad e14 2nd gen and its going strong!
Yes, I am having trouble installing a driver for an HP Printer because it says the 'Serial Number is Invalid', even though the serial number is printed clearly on the machine. The S/N doesn't have any 0s or Os or 1s or Is in it to mix up either. Can't get past the automated phone assist because the 'Serial Number is Invalid'. Can't reach an actual human either. Tried to get on the HP Community to ask for help and never received a confirmation code via email (not in the spam folder either) to join that forum. Hours spent in this and getting nowhere.
Thanks for this video, might need to move to another brand. HP printer has completely stopped working. Question: HP desktop computer constantly has a buzzing noise, vibrating from the tower and is starting to smell or have a odor. Could the smell be from overheating and/or the fans? Thanks!
i called their phone team about faulty driver on my hp slim desktop i was told tech support would be charged the twitter team told me to call them without saying i would get charged
y’all I need help, I see so many awesome reviews yet so many trash reviews for Hp, right now I’m trying to get the omen 45l from the HP website since I can customize it to the specs I like, no other website can do that so should I go for buying from hp?
Sir, I have a Lenovo all in one pc and my 1 year warranty is going to end in August, are Lenovo pcs any good? Is the costumer support the same as the HP laptop? I can’t really find many Lenovo pc reviews and all on RUclips.
NEVER buy an HP. I work on computers all the time and have had computers given to me for free or found on the side of the road that are faster better specs and just generally 10x better than what HP offers. Especially their models for $500 or less. But even the expensive ones are a huge ripoff for build quality and what you get spec wise. Not to mention they are loaded down with useless programs and bloat ware.
I have an Hp283 and it sucks.. never says it connected and fails to print every time I go to use it. Off line, disconnected, no printer found. Takes me an hour to get it going and then it fails to print all my documents.
I have a Hp 15s-eq2237ng, and the build of the laptop is really bad even that its produced in 2020, slim and plastic😢, bad hinges, and if you place it flat, u cant get i balanced because the left side is heavier than the right size…. So what is up with HP, even my old Hp Elitebook 840g2 which is produced in 2014 has better build quality than my new one. Im thinking switching to Lenovo🤨
Having my hp laptop was simply HELL! Horrible customer support, screen border literally broke off, (fixed it, then it broke off again.) extremely slow, (cant even open google after installing minecraft), the battery also slowly started becoming worse and worse. At first it started dying 2 seconds after getting the second battery warning. Then, it died before i could even get the second battery warning. Then, it died without even giving me a battery warning. And soon enough, the laptop started to become always dead. It was always at 0 percent, and had to be plugged in at all times. After, it started dying even when it was plugged in. And now, cant even open it without it dying upon start-up. I cant stress it enough, dont buy this horrible monstrosity of a laptop!
I bought one HP laptop and that was enough for me to no longer buy any HP laptop anymore. I had problem with wifi after a year and other issues. I opened it a few times to change ram or hard drive and the cheap plastic broke, it's still holding together with screws though but yeah overall bad experience and I get 2 hours battery life at best even on a new battery. I bought a new Acer laptop recently and the difference are night and day. I feel like Acer gives you something better if you want to buy a cheap laptop than what HP would give you for the same price. My new Acer laptop last at least 6 hours on battery and has better quality plastic and everything works well.
I 100% agree; HP SUCKS!! All task are ridiculously complicated and unnecessary on the printers. All of their products don't work consistently and their support would make a statue scream! I ENJOYED THIS VIDEO!
I bought my first HP 5 years ago and i went down hill after a year. power went out last time i tried to write this. Tip top 24 gb ram 2 tb hard drive. just started failing. could not delete anything had to find a work around. first computer i ever owned that did not last till new one.
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test.
I have an HP Envy printer, worst printer I have ever encountered. Goes offline all the time, no one in HP's customer service is able to help. DO NOT BUY HP!
I used to buy both HP computers and printers for both my home and my business. I gave up on HP computers about ten years ago as they had become crap imho and went to Dell. Now with their bricking of printers not using their ink, I threw out an HP inkjet and bought a Brother multifunction that works great. I will replace my laser printers with Brother or Canon as the HPs die. HP killed itself by making garbage and shifting customers. I still do not understand why they went through with the idiot Compaq merger, why they then bought and destroyed Palm, etc. Peter Principle?
Yeah HP sent me a crazy quote to get a cracked screen fixed and said the warranty didnt cover the damage. I went thru a third party and said fuck you to the warranty cover.
My HP Prodesk which is a desktop designed for office use lasts 3 MONTHS. 3 facking months without dropping or hitting, it just die randomly...took me 4 times to go to support and now It die again. I bring it to a local computer store. After investigation, they said it has main error. OMG I don't even want to touch it anymore. Waste my money and time
I've had my laptop for about 4 or 5 years, it's a gaming laptop and games started to slow down and then return to normal speed for apparently no reason, I updated the drivers, removed bloatware, checked the ram, system files, nothing, I replaced the hard drive with an ssd, it was starting to fail anyway, I copy the entire hard drive to the ssd, it still happens, I make a clean installation of windows, it's still happening, fuck laptops and especially HP laptops, they are just a pain in the ass
HP forces you to deactivate adblockers to ask a question. They don't mention the ml of a cartridge. You can find it, but it's a search. And above all, they are very expensive. 4ml costs you about 24 dollars. Epsons sells 18.9 for 51 dollars. Quick math: HP 6000 dollar a liter. Epson 2700 dollar a liter.
Our company has used HP computers and printers for years. Because of HP's predatory and unethical business practices with respect to its printers, we've gotten rid of all HP printers, and we are transitioning to other brands. I have an HP 10B business calculator that has worked wonderfully since the early 1990s. It still works beautifully. How sad to see a once respectable organization like HP decide to take a nose dive into the corporate sewer.
I have a Hawlett-Packard (HP) laptop computer and I spent $2000 canadian dollars for a powerful laptop and after a year, it slowed down, overheating and of course noisy ventilation. HP is over for me honestly.
Here is a real story of mine (made on the HP i'm rating this on) Absolutely TERRIBLE. Being a midrange laptop, it should have a more reliable built. One day I'm using the laptop and the screen just randomly starts breaking. Had to replace it for over 50 bucks (I'm not converting it from VND) When I bought it, it came with a bunch of preinstalled bloatware, slowing it down drastically. At idle (with no apps visibly open and most closable apps in the tray closed), it takes 4 GIGABYTES OF RAM. There is also McAfee, which at the end of the first month owning it, keep on filling the screen up (similar to the "You're about to be signed out" dialog, graying out the whole screen and stopping you from doing anything until you click OK.) There was also an option to disable FAN ALWAYS ON LIKE WTF, WHO EXPECTS THE FAN TO ONLY TURN ON WHEN THE PC'S OVERHEATING? The trackpad, from when I first used it (Around May-June 2020 to early May 2023), the trackpad suddenly had 4 points where the nonslip layer is broken. It still works fine. Sometimes I had to press the POWER button TWICE to turn it on, it's really annoying when you need to get work done. Back before I used this PC I had a reliable Dell. But due to an accident (running out of battery while removing an app), I had to replace to this crap. I just want a better PC. Free advice: Never use HP again. Overall rating, 2/10. There was only a few usable aspects, overall a really bad laptop with really bad build quality. I'm gonna save up for a better laptop. Morning 28/05/2023 update (I live in GMT +7): It's so laggy its almost unusable
I have an HP all in one that is one week after warranty expired. A windows update updated and trashed the bios. I watched it happen. Bios updated as usual and looked like it was successful. Left with a loop screen that prints: "The System bios update failed Unable to open BIOS Image file." I have spent hours trying to figure out a fix. Have absolutely NO support options whatsoever. And HP has absolutely no drivers or downloadable bios for this model. It is barely over 1 year old. Beyond stupid. Beyond frustrating. and this computer was not anything I recommended. I have been told by HP to go f--- myself.
Wow, thanks to this Video, just Confirms I will Not Buy HP I almost bought at Best Buy - Hated their Silver Keys WTF ? Plus No Back Light, the rest seemed like a decent deal and price Thanks 4 this Video
@@ComputerStuffhey man should i buy a acer predator helois 16 or a lenovo loq 15 with both specs being rtx 4060 and 14700 hx for long term usage for animation and 3d rendering and gaming :/??
@@ComputerStuff and which model released before 2020 is worth it now cause my budget is limited ?? For example the macbook pro 2015 which everyone says its the best that apple has ever made is it worth it ??
Bought a pavilion gaming in 2019 for around $800 Probably one of my worst experience in gaming laptops The hard drive died in the first year The SSD died a little after that GPU died after like 2-3 years even tho I didn't even play any high end games (mainly just GTA) At this point I'd rather use an ASUS than buy another new HP laptop
HP computers are horrible. The camera has a off switch and if you going into settings it doesn’t acknowledge a camera. The switch and camera program don’t interfaces with each other. Poor engineering
@@ComputerStuff lost a job because of the camera being off next to the power on button. The on button is in the middle of the key board. Right next to the camera off button. Craziest thing ever. So the two keys on and camera on are right next to each other. Just a horrible design. Last HP ever
its Aswell keeps crashing after 5 mins by crashing I mean the hole pc powers down by itself if it even has like 4 tabs open with ROBLOX playing and discord up.
I was looking for why HP products have been so hated for over 14 years, that is especially laptops.. when I was actively working as a system administrator from 2006, even then we advised everyone not to buy HP laptops. the funny thing was that we had work laptops from HP 🙃😵💫 at that time, exactly that support was also talked about. especially when something went broken. that's why brands like Toshiba were preferred, which I think had the best range of services at the time, then IBM, Fujitsu, Dell. the HP brand cannot be denied their supremacy in printers and various scientific devices. unfortunately thair printers are extremely stagnant and the good models are now in the museum. the problem arose when they started pushing themselves into spheres where they had no experience. I was already waiting for them to start making refrigerators 😆 /-machine translated-/
Bought Hp Laptop had it 3 months and it locked up, fought with HP for 3 weeks and still no fix. Over 12 hours with them over the 3wks doing this and that to the computer. No luck. Finally when I threatened to turn the over to the BBB they sent me a box to send it to repair. I had already spent 75.00 on it at 2 different computer repair businesses and both told me it couldn't be fixed. So we shall see what their repair will say. I told HP repair I wanted either a new computer or my 500.00 back. I hate HP and will never buy another of their products. My Laptop is HP 15-dy2132wm and a piece of Crap !!
In the past I've had computers that I've had for years before I upgrade and they have been through alot of abuse, like yeah, pornography, shamefully admit, but HP... I just had my second all in one crash on me in 2 years. It could very well be the OS. After Windows 7 MS platforms began to turn for the worse especially with updates over and over again. This time I bought Dell. If this one crashes on me, it will be solely on the OS for sure. One word of advice though. Don't ever download future free upgrades. I found that they will reduce the life and space on your computers drastically.
MY 30L after 30 days and 1650 dollars that i harvested from my money tree wouldnt post but luckily it lit up like a christmas tree still just being plugged in didnt even have to turn it on normally but something was still missing oh yeah i wanted to game on my new gaming pc so i sent it back to them , before i did though i just wanted to make sure it was still covered under waranty so inspected and inspected and inspected looking for any kind of damage i must have looked that motherboard over at least 50 times there was no physical damage when they sent it back without fixing it it sure had damage in 3 places like major damage it litterally looked like it was hit with a hammer but they did offer to fix it for generous 650 dollars thank god for that money tree all joking a side i fixed it myself and im happy to report with my zero knowledge of pc building i fixed it myself for a meger 175 dollars i installed a new asrock b550m pro 4 and new cooler and power supply upgrade and now outperforms any hp ive ever known so thanks hp for nothing but i learned alot about pc building thanks to this horrible experience .
Spectre x360 screen stopped working after being two months past its one year warranty. They told me they would fix it for 500 dollars. It cost me 1500. HP is definitely a terrible company.
My dad just got a 800 dollar hp laptop(idk what the model is) but it has the worst cpu I have ever seen, its a intel core i5 8250U, and the computer is falling apart and breaking the fan sounds so loud i think its gonna blow up. The disk load is at 100% no matter what with an mvme ssd and will not load anything. It takes 3 minutes to open firefox.It scored 762 in cinebench r21 its abysmal how overpriced this laptop is.
Fuck HP. My $1000 HP spectre, which I cared for better than some parents care for their infants. Broke 3 years ago after just 1.5 years of use. Some shit on the motherboard went "kaput" apparently. Replacement was $900..... I literally bought a flagship and it didn't last a year
Dude I just bought a gaming pc off a guy it just so happened to have a HP Moria3 mobo and I swapped the pcie Wi-Fi card also took the 6700xt out and put a 1080ti in just to see how it went and the mobo beeps 6x and does absolutely nothing at all. HP is total garbage this guy is absolutely correct. Fuck HP
My wife and I just bought 2 HP laptops (one low and the other midrange). Other than the screen not being exactly up to par (I don't want to spend 1,500€ on a pc), the experience has been great so far... I've known quite a few people that have had HP laptops for over 10 years. Of course my favourite used to be Toshiba (I still have my, going on 10 years now, laptop), but we all know how the company turned out... If HP disappoints me, I doubt I'll give it a second chance.
Every computer is better then hp. I have 2 hp computer in my life, and i feel a headache when I think about them. I have a hp printer that is making me homeless. You will get hp products for free, you don't need to purchase a headache with money.
I will never buy this brand and I recommend my friends to avoid HP in my HP pavilion (i7 8th gen) audio jack for headphones has too much loose and when I move cable slightly i hear sound trough speakers like the headphones never existed. Bezels start falling apart after one year even though i wasn't doing any acerbations with the laptop seems like was manufactured from the cheapest plastic on planet. Wifi Adapter inside is loosing signal constantly and with that model it's a common problem so I needed to buy external WIFI adapter. Plus is over heating super fast when I edit videos and when its super hot all the performance slows by half. and yes HP support doesn't exist I live in Netherlands and the only way to investigate what's wrong with mine was to ship laptop to different country and maybe they will do something maybe not (after paying all shipping of course) which is a very bad joke from that company that doesn't care about client even if you have guarantee.
do ur games also run on 30 fps all of a sudden? cz i also have the hp pavilion core i7 but 9th Gen and i cant even run league on a decent fps and even other games they peak at 40fps and start going down to 30 and sometimes stutter at 15fps its so frustrating
@@wassouki same with my pavilion 15. Also they are malicious with what they offered. HP say i have the m2 slot, and yes i have it, but in order to be functional i had to buy the solid-state drive cable, solid-state drive converter board, or solid-state drive holder and ofc solder it by myself in the motherboard. Basically a complete scam
I worked for Compaq then HP in the late 90's early 2000's. So sad to see the state of the company nowadays. That moron Carly Fiorina absolutely destroyed those two companies. Outsourced everything to India, sold off the HP scientific equipment. Now all they make are cheap and nasty PC's with no support.
Pinning to the top, because OH SO TRUE!
TRAINing the world
Thanks I didn't know that
@@RavenVargas27 I forgot to mention, Carly Fiorina was the person that forced the most useless merger in IT history between Compaq and HP. They basically made the same product and had almost nothing to offer each other. Before that Compaq bought DEC (Digital Equipment Corp) so Carly really ruined 3 companies that were all there at the beginning of the computing revolution. For a while they turned Compaq into a budget PC brand before killing it totally. My job was outsourced to Singapore.
@@trainingtheworld5093 She's also responsible for the HP iPod debacle. Real A-player that one...
Outsourcing to India is not the real reason.The quality control is the real reason .
Wish I woulda watched this before I dropped $400. First week the wifi and Bluetooth gave out. A year later the hard drive crashed.
Never buy those $400 or $500 HPs.. you can LITERALLY get better computers on the side of the road.. trust me I know I have.. The specs are so low they’re like the specs of a 15-year-old computer.
@@9852323 Turns out it wasn't the SSD, the motherboard just suddenly stopped recognizing hard drives 🤷
To be fair HP has bungled everything they have done since (and including) their idiotic purchase of Compaq. The only surprising thing they've managed to do lately is stay one step ahead of bankruptcy.
Wish I could quote this in the video! Couldn't agree more.
We had an HP laptop in the household that was purchased around 2007, and it lasted almost 8 years. It was incredibly reliable, and was used on a daily basis as a work laptop. Right before that laptop died, we replaced it with an HP Envy around 2014/2015 which was purchased directly from HP in order to upgrade some of the specs. And then we experienced the beginning of the decline of HP laptops. The trackpad on that Envy stopped working after only about 2 years, but kept using that same laptop for a couple more years with the help of an external trackpad.
Then we purchased another HP Envy in 2019, which had even better specs. But even with those improved specs, this 2019 Envy was a complete and total POS, and we experienced the obvious decline of HP firsthand, that Envy laptop only lasted about just over 2 years.
After I purchased an Asus Zenbook Flip in 2020, which was the first Asus product I have owned, we went with another Asus laptop to replace the HP. So far so good. Completely Agree with you on HP, their laptops are crap.
I feel like I probably dodged a bullet, right before I purchased that first Asus laptop, I found a great deal on a 13" HP Spectre. Gotta say the Spectre in that Poseidon Blue color was such a great looking laptop. But I realized that from the beginning the Spectre ran hot and the fan was constantly running all the time, so I returned it, and went with the Asus.
I just called HP customer support to find out how to turn on the built-in cell phone charger that is included in the model I purchased. I got transferred to tech support and they wanted to charge me for the call. I had the computer one day. I was able to find the info I needed from a YT video. I did not want to pay for another Mac (lasted 10 years) and now have a HP all in one. I hope it holds up. I could not believe they wanted to charge me for such a simple issue.
That's unacceptable on a new computer. So much for warranty support!
You made a huge mistake buying an HP. Especially an all in one. Computer towers are always better. It’ll maybe last five years tops..I’d be surprised if it made it that far to be honest..
@@9852323 Yeah, Kinda wish I saved for an iMac but it's 1/2 the price so if I get 5 years I will be happy.
Me who was about to buy an HP laptop: 👁👄👁
I was just as surprised when I heard you were ABOUT to buy an HP laptop! -- thanks for watching.
You are totally right. The HP laptops are simply bad. My last 4 laptops are HP and with the last one I have decided no more. I thought that it has to do with the money that I was spending, not going for the expensive ones but this company whatever does is simply weird. In the last marketing campaign they even try to exploit people by stating 3 years guarantee while the guarantee is only for saying that the laptop has the problem, not the actual task of restoring the damage.
In my last laptop, they USB C starts functioning without any reason after 2 years. The diagnostics give a cryptic code, which you do not know what it means and in order to understand it is, you need to pay HP for this. Of course, a manufacturer can include in the software things that disable the device so that people will pay 100$ for extended support and also extra money for fixing the issue. I do not know what you I can do to promote your work.
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test. This applies to basically all brands. My Asus e402na hinge failed in 5 years because it also doesn’t pass the one handed test.
I learned this about HP back in the mid 1980s. In 1979, I purchased an early release of their mid level HP 32E, a scientific LED calculator in the "Spice" series. As they snapped them together as cheaply as possible to hit a price point, the early "Spices" started coming apart internally. It happened to mine within three years of buying it. The display started malfunctioning. Within months it was a useless paperweight. When I inquired about sending it in for repair a year later (1984ish), they quickly told me that it was an out of service model that they would not repair at any price, that they had moved on and expected me to as well. Essentially go buy another one. This was the first company I'd come across with that attitude toward their products. We would see it again in other companies. Like the home appliance maker, Wh**lp**l based in Michigan in more recent decades. It is like they are insiders on the "End of the World" plan and goodwill and customer loyalty have no value to them.
My experience is that HP computers have a staggering tendency of self-destructing. I had an HP laptop that the Wifi simply randomly went kaput and later the GPU because of their crap cooling solution. At work, HP workstations have a staggering record of randomly having PSU failures kissing itself and motherboard goodbye while older Lenovos still work fine. Also their keyboards love to get fried at random too.
Hey! Lenovo gaming laptops are worse than this! My friend had two Legions and BOTH of them had their motherboards burnt! Don't say that it is JUST HP!
My screen broke and I was able to hook it to my TV so I could still use it.
Glad to hear!
Distinct lack of support ...spot on there. Before you buy any laptop check with the retailer what happens after warranty expires. If you try to contact hp . You will struggle as hell. They force you to chat with the website bot that is of no use . Even the whats app is of no use. Even calling is unbelievably hard. What i learned.....I will only buy a laptop if the retailer and brand site check out in terms of after sales care and YES i WILL read reviews and if those reviews dont check out i will avoid buying that brand all together. Its crazy that customers have to beg for service.
HP = bad
Thanks for speaking the truth instead of just reviewing stuff to please sponsor!
The quality of their products has significantly decreased since the early 2010’s. I currently have two HP laptops, a pavilion we bought brand new in 2017 and an EliteBook 2570p that is 11 years old. The plastic case on the 2017 HP broke when I opened it to take the hard drive out of it, and at the time the battery went flat and it was overheating. That one is in pieces and in a cardboard box while the 11 year old one is my current daily driver and while it IS definitely thicker, I fully believe it will probably damage the floor if I drop it rather than the laptop itself.
Another thing I love about the EliteBook is how easy it is to work on. One latch, battery comes out. Another latch, back cover comes off, socketed CPU, up to 16 GB of ram support, you can pretty much upgrade everything in that thing.
I don’t like newer HP stuff, but the older stuff I would consider
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality.
Can’t stand HP. Have owned 4 hp top of the line laptops - and the cooling is just cheap and useless even on their high end laptops. You end up with major slow-down. Total joke.
Agree'd! Thanks for weighing in!
I bought a HP Laptop 8 years ago and its still running, not perfectly of course but for 8 years old its doing great, better than the Acers I have had in the past and I used to work for Acer Australia.
Glad to hear you're having a good experience. Most don't.
You are one of the lucky ones.
Hi, I'm new to ur channel. I totally agree with your comments on HD laptops. I have always preferred Dell laptops and now I got very decent tablet (P11) and chromebook of Lenovo. Only once I made the mistake of buying HP stream 13 for my brother. Now, that laptop is having problems with very-hard-to-find battery replacement and the wifi card, with the wifi connection being weak and unstable since the laptop was brand new. I turned that laptop to Linux Mint OS, and the compatibility is not easy to manage when comparing to Dell laptops. Anyway, for me HP also sucks. Great video!
Thanks, Ariel! Appreciate you watching and commenting!
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test. This applies to basically all brands. My Asus e402na hinge failed in 5 years because it also doesn’t pass the one handed test.
I purchased hp envy 14 in January 2022. The 3.5mm headphone jack gone. Laptops heats up pretty easily. Battery life has been trash. Now after a latest update the screen flickering has started. Also the plastic is very cheap.
I got deceived by the specs 16 gb and 4gb nvidia gtx. 😢
The left speaker has also issue since it has a cracking noise.😊
Man who buys hp in 2024
Janky machines!
I bought a 17" hp laptop new in 2018. $500 ($700 after taxes, one year warranty, and Norton two year protection) down the shitter!! The battery only last about an hour and a half, it's sooo slow right out of the box, by the time you start to do what you want and need to do on it the battery starts to drain like crazy. The disc drive drains the battery extremely quickly while playing DVDs and it skipps really easily while playing. The battery is tac welden on so you pretty much have no options for a better battery with a better capacity. I got so frustrated and fed up with it that it's still brand new sitting in my closet 4 years after I bought it.😠😡🤬
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test. This applies to basically all brands. My Asus e402na hinge failed in 5 years because it also doesn’t pass the one handed test.
@@0w3nn I paid over $500 don't you think I should have gotten a quality product from HP at that price point?
RUclips keeps deleting my comments. I don’t know why.
RUclips keeps deleting my comments. I don’t know why.
I had a fancy HP Pavilion x360 15" and, after only about 3 years, the left hinge broke, which also cracked the screen. Now, because of that experience, I'm afraid to open and close the lid on any laptop. Horrible!! Just recently, after about 4 years of having it, the SSD hard drive just broke. Still looking for that great laptop under $500. Thanks for your videos!!
Sub $500 laptop you should consider looking at ACER Aspire.
@@ComputerStuff I tried a 15" Lenovo, but the screen resolution was a deal breaker, so returned that. Now I have an Asus Vivobook 15 FHD touchscreen on the way. I hope I will like it and I have a 16gb stick of ram to add to the 8gb that comes fixed to the motherboard.
@@ComputerStuffsub 500 Acer notebooks also suck. At least they sucked. I had two, an Acer e5-521 and e5-571 and their hinges were so weak on the left side, the metal literally snapped in two. Those things never felt solid. They creaked whenever you put pressure on the palm rest and their keyboard and touchpad sucked. At least they ran cool. I gave Acer another shot and now have a spin 3 sp313-51n. Phenomenal machine. I guess you get what you pay for.
Cannot agree more. The first HP laptop I bought years ago failed out of warranty when the integrated graphics card failed. I was fool enough to buy another machine about two years ago for working at home and I have had nothing but endless problems with it. It constantly requires factory resetting and the whole thing runs so slow. I can remember having laptops back in the 90s which ran faster than this complete piece of junk. I won't ever buy anything from HP again. The only thing they will have from me in future is my complete contempt!
Funny... looks like I live on different planet? Granted, company I work for recommends to our customers only Elitebooks and a very few Probooks... overall, great experience. 3 years NBD warranty works as advertised, but is rarely needed. Here in New Zealand, HP suppliers in general sell limited choice of spare parts, but they do direct us to official spare parts suppliers and certified repair centres, for machines out of warranty. Speaking of which, we do have very similar experience with Dell Latitudes. All other brands we have looked into in the last 10+ years, had much more flaws - either in quality of products, or quality of local support.
I feel like these issues are mostly related to HP's consumer laptops and not their business lineups. I personally owns two ZBooks, sister has an EliteBook and they're trouble free for the most part.
I understand your points. Especially the printer one. But I do not get how you think Dell is any better. At least from a laptop point of view.
Dell has been using shady business practices for years now. They sell gaming laptops that are same or higher price points than other companies that cannot even perform as intended. Have you seen the thousands of reviews on their G3/G5/G7 from 2020 that explain the heat issues? What about the Alienware M15 R2 from 2019 that had thousands of heat issue complaints? Pay $1000-$2000 for a "gaming laptop" that cannot even game without hitting 100 degrees on the GPU or CPU then stutter and throttle down.
Same with their new Alienware M15 R5 that just launched with AMD components. Already a bunch of reports that 2 of the cores are rather not working or disabled. It isn't just their gaming line either. The XPS series has thermal issues and wobbly/loose trackpad issues. And their customer service seems like a nightmare. Have you seen Linus Tech's secret shopper videos where they call Dell?
All the power to Lenovo, MSI, Razer, Apple, & Apple. I actually like HP. At least my Pavilion 15 that I have been using for 5 years does not overheat and has not had any problems. But Dell seems like the worst company out there followed by Asus.
Agree'd on Dell's higher end models having issues. I've posted other videos regarding Dell's lack of quality on their Alienware and XPS lineup. When I refer to Dell's better machines I'm usually referring to Inspiron or Latitude lineup (where we tend to get far less back for servicing).
Dell's customer service is also far from the worst in our experiences. We've experience + our clients Dell sending out techs to do service and repair work and while the fixes or repairs may not be high quality, it doesn't take too much to get Dell to outright swap out a machine for a new model either (which they'll often do for Alienware and XPS machines). It's not to say Dell has stellar customer service, but we've had less problems with them than HP.
With our HP reps, we can barely get parts or service for in-warranty repairs much less out of warranty repairs. If you have had a good experience with HP, more power to you. I, and most of our clients / viewers, can not say the same.
I suppose experiences can very person to person. Either way, thanks for watching and commenting!
@@ComputerStuff Thanks for the in-depth reply. Your consumer interaction is stellar. So lower tier Dell laptops are generally a solid purchase. With HP your rolling the dice. I got lucky. But most other people have not.
Great videos and content.
I'm glad I found this video. From time to time I've considered purchasing an HP. I have a pretty old Pavilion desktop and 2 HP 21" monitors that have been pretty good, but I will definitely stay away from future HP purchases. I mostly buy Dell these days.
Better option.
@@ComputerStuff Agreed.
back in 2018, i received an hp laptop as a gift. it worked pretty fast for the past couple of weeks. after that, it went to complete crap. it takes a total of 5-6 minutes to boot up, then it takes sooo much time comprehending my password after typing it in, then as soon as i get into it, it lags horribly and the performance is extremely poor. what makes it worse is that the computer heats up as soon as it starts up and the fan sounds like a jet. i dont understand how HP is a "successful" brand when their computers are terrible. i switched to mac a few years ago and it's 100x better than hp of course. also, the worst experience is when one time i clicked on the dvd tray button so i could watch a old dvd, the tray decided to pop completely out of the computer and was completely broken. it made NO sense. so generally, hp is a huge flop.
My printer is out of warranty. I offered to pay for repair and they completely ghosted me. No response, and when I called back with my case number, they said the case was closed and completed.
Typical HP customer service experience. Sorry to hear about it. Epson's customer service tends to be a lot better if you're shopping around for a new unit.
I hate HP laptops, mine less than a week old, had keyboard issues, bad screen, a BIOS password already set.
I had to return and get a Lenovo but my father's never had any issues but my two HP laptops are the worst.
I HATE HP
They're the worst!
My hinges broken on my HP 2 times, and they refused to fix it.. .I am totally done with HP, and now I am enjoying my second Lenovo. Never again HP.... you screwed me 2 times... done
I can conform, My hp envy broke after 9 months. Never dropped it, never used it outside, never did anything but use it on a desk. What kind of laptop breaks like this after paying 2.2 k in my case? After I gave it to hp repair it came back with a bunch of damage that wasn’t there before giving it to them and the problem is still there. They refuse to give a replacement.
Sorry to hear about your bad experience. Sadly, it's all too common.
Thanks man! I was having trouble explaining the same to others.
Glad I could help!
I totally 100% agree especially about their printers. It's the worst. I recently bought a new HP 9020 series printer all in one ..for starters .. setting up the HP scan app was the most tedious confusing task. When u go on their website its of ZERO help. They just try to make u download their stupid HP smart app. This stupid app literally HAS A SCAN OPTION BUT it does not work. You have to download a separate driver just for the scan. This by itself was so confusing. Anyway, i figured it out...the printer then worked fine for about a few months until it said it needed to update and refused to do any tasks without the update. So... i clicked UPDATE. This TERRIBLE PRINTER WOULD NOT UPDATE FOR NOTHING !! It literally refused to update. Even when I tried doing it manually on the computer / trying to get the drivers myself, it didnt work. And when u check their website, they literally only want u download that waste of time HP SMART app. I ended up having to just use a cord and this is the only way it works. I will never ever buy an HP product again. I hate HP
My HP Pavilion laptop keyboard's electronics are poorly insulated. Took just a small bit of detergent seeping in to permanently short the key circuitry.
hp is totally unaffordable and ruined all my works.Even on the first purchase, their products were COMPLETELY unusable.Even their white printing sheets are of very poor quality and are the only ones that jam EVERY time
Im a new subscriber and I would like to ask you this. What brand do you recommend? Best budget laptop also best all around laptop?
Best all around laptop is a MacBook Pro. Best budget laptop is probably going to be an ACER Aspire. They can be found quite cheap on Amazon. Thank you for subscribing!
Just bought their Omen 17 inch.
Less than a month and already several keys are failing to work.
Cleaning it didn't help.
I have no idea what you are talking about with the great quality of HP printers.
When I was working as a IT 20 years ago, about half the HP printers came broken out of the box.
Send something in for repair and they just send back the same broken unit.
CEOs are just waste of money for a company.
And 2 years later the ineptitude and poor service persists. I spent hours on the phone and on hold to get a new laptop fixed. They were supposed to send a shipping box for my laptop over a week ago. Guess what! No shipping box over a week later. I will never purchase anything HP ever again. I am still waiting for the shipping box.
Yeah,I had 2 hp laptops and both sucked. I still have my 2nd hp somewhere at home,not using it, I retired it as I needed something better specs for animation/video editing and honestly, I'm glad I'm not using hp anymore.
The first hp was sent to a repair shop but wasn't repaired at all as there weren't any parts so fix it since it was a 2 in 1 small laptop. The second one, I attempted to repair myself but I couldn't find the cmos battery compartment.
Both HP laptops had the same issues: bad performance for a supposed consumer device, both died with fully charged batteries at one point, when charged, the 2 in 1 completely died, the second hp displayed a bad battery error, while i was in the middle of a video
recording, thankfully obs saved it.
Yeah,needlessly to say,im no longer buying hp. I bought a thinkpad e14 2nd gen and its going strong!
ThinkPads are workhorses. Love 'em.
Damn I was looking to buy this hp laptop for black Friday but I won’t now
Yes, I am having trouble installing a driver for an HP Printer because it says the 'Serial Number is Invalid', even though the serial number is printed clearly on the machine. The S/N doesn't have any 0s or Os or 1s or Is in it to mix up either.
Can't get past the automated phone assist because the 'Serial Number is Invalid'.
Can't reach an actual human either.
Tried to get on the HP Community to ask for help and never received a confirmation code via email (not in the spam folder either) to join that forum.
Hours spent in this and getting nowhere.
Classic HP
The HP smart app for my printer makes me lose my mind
It's TERRIBLE.
Thanks for this video, might need to move to another brand. HP printer has completely stopped working. Question: HP desktop computer constantly has a buzzing noise, vibrating from the tower and is starting to smell or have a odor. Could the smell be from overheating and/or the fans? Thanks!
Smell likely due to overheating, yes.
Hp laptops' cooling is terrible, mine is always noisy and overheats tho I don't do much on it
Sorry to hear - HP is one stale cookie! Try updating your drivers and BIOS from their site, see if that helps at all.
i called their phone team about faulty driver on my hp slim desktop i was told tech support would be charged the twitter team told me to call them without saying i would get charged
Excellent analysis/commentary, great job here man!!!
Appreciate you watching Tito!
I’m so happy someone as you tell us the truth。 thanks
Thanks for watching!
y’all I need help, I see so many awesome reviews yet so many trash reviews for Hp, right now I’m trying to get the omen 45l from the HP website since I can customize it to the specs I like, no other website can do that so should I go for buying from hp?
dont buy HP
@@ComputerStuff I saw the reviews on the actual omen 45l and it’s really good are you saying it’s bad or buying from the website is bad?
@@GigaGtag Im saying don't buy an HP product.
@@ComputerStuff I see so many good omen 45l reviews tho
@@GigaGtag Even so.
Sir, I have a Lenovo all in one pc and my 1 year warranty is going to end in August, are Lenovo pcs any good? Is the costumer support the same as the HP laptop? I can’t really find many Lenovo pc reviews and all on RUclips.
Lenovo customer support is superior to HP customer support in every way.
NEVER buy an HP. I work on computers all the time and have had computers given to me for free or found on the side of the road that are faster better specs and just generally 10x better than what HP offers. Especially their models for $500 or less. But even the expensive ones are a huge ripoff for build quality and what you get spec wise. Not to mention they are loaded down with useless programs and bloat ware.
I have an Hp283 and it sucks.. never says it connected and fails to print every time I go to use it. Off line, disconnected, no printer found. Takes me an hour to get it going and then it fails to print all my documents.
Can't stand 'em!
I have a Hp 15s-eq2237ng, and the build of the laptop is really bad even that its produced in 2020, slim and plastic😢, bad hinges, and if you place it flat, u cant get i balanced because the left side is heavier than the right size…. So what is up with HP, even my old Hp Elitebook 840g2 which is produced in 2014 has better build quality than my new one.
Im thinking switching to Lenovo🤨
Having my hp laptop was simply HELL! Horrible customer support, screen border literally broke off, (fixed it, then it broke off again.) extremely slow, (cant even open google after installing minecraft), the battery also slowly started becoming worse and worse. At first it started dying 2 seconds after getting the second battery warning. Then, it died before i could even get the second battery warning. Then, it died without even giving me a battery warning. And soon enough, the laptop started to become always dead. It was always at 0 percent, and had to be plugged in at all times. After, it started dying even when it was plugged in. And now, cant even open it without it dying upon start-up. I cant stress it enough, dont buy this horrible monstrosity of a laptop!
17 Pav is a nightmare
I bought one HP laptop and that was enough for me to no longer buy any HP laptop anymore. I had problem with wifi after a year and other issues. I opened it a few times to change ram or hard drive and the cheap plastic broke, it's still holding together with screws though but yeah overall bad experience and I get 2 hours battery life at best even on a new battery. I bought a new Acer laptop recently and the difference are night and day. I feel like Acer gives you something better if you want to buy a cheap laptop than what HP would give you for the same price. My new Acer laptop last at least 6 hours on battery and has better quality plastic and everything works well.
Sorry to hear about your bad experience! I like ACER much better as well!
I 100% agree; HP SUCKS!! All task are ridiculously complicated and unnecessary on the printers. All of their products don't work consistently and their support would make a statue scream! I ENJOYED THIS VIDEO!
Thank you! This video sure has a cult following!
I bought my first HP 5 years ago and i went down hill after a year. power went out last time i tried to write this. Tip top 24 gb ram 2 tb hard drive. just started failing. could not delete anything had to find a work around. first computer i ever owned that did not last till new one.
Classic HP.
What companies would you recommend? Asus, Acer, Dynabook?
ACER and ASUS out of those you listed. And ACER for the cheaper models, ASUS for the most expensive models.
Actually I don’t think hp quality has gone down. It’s simply because you get what you pay for. I used an hp pro book 430 G6 with i5 8th gen at school. Very good build quality. Whereas some cheap sub 450 dollar hp notebooks without a brand name will probably have their hinges broken in the next two years. Notice how cheap laptops don’t pass the one handed test.
Cheap laptops = bad!
I have an HP Envy printer, worst printer I have ever encountered. Goes offline all the time, no one in HP's customer service is able to help. DO NOT BUY HP!
Agree'd!
I don't think I've every had an hp pc/laptop I haven't had an hardware issue with. Shit brand, never again.
Yeah they're pretty bad. And their printers just get worse and worse, too.
In windows 11 I cannot transfer data from the phone because the device does not support it
HP lame
This is why Im going with framework despite the higher upfront cost
👍🏻
I used to buy both HP computers and printers for both my home and my business. I gave up on HP computers about ten years ago as they had become crap imho and went to Dell. Now with their bricking of printers not using their ink, I threw out an HP inkjet and bought a Brother multifunction that works great. I will replace my laser printers with Brother or Canon as the HPs die. HP killed itself by making garbage and shifting customers. I still do not understand why they went through with the idiot Compaq merger, why they then bought and destroyed Palm, etc. Peter Principle?
They like buying and killing.
Yeah HP sent me a crazy quote to get a cracked screen fixed and said the warranty didnt cover the damage. I went thru a third party and said fuck you to the warranty cover.
Lucky third parties could get access to the screen! Glad you got it resolved!
Same. I bought pavilion thinking i could slap on my GTX1660ti, turns out HP psu is not atx type.😢😢😢
Most "gaming" computers these days do not have trasitional ATX.
My HP Prodesk which is a desktop designed for office use lasts 3 MONTHS. 3 facking months without dropping or hitting, it just die randomly...took me 4 times to go to support and now It die again. I bring it to a local computer store. After investigation, they said it has main error. OMG I don't even want to touch it anymore. Waste my money and time
Classic HP! Sorry you're going through this experience.
Hp sucks
In built quality and value for money
Hard to argue!
I've had my laptop for about 4 or 5 years, it's a gaming laptop and games started to slow down and then return to normal speed for apparently no reason, I updated the drivers, removed bloatware, checked the ram, system files, nothing, I replaced the hard drive with an ssd, it was starting to fail anyway, I copy the entire hard drive to the ssd, it still happens, I make a clean installation of windows, it's still happening, fuck laptops and especially HP laptops, they are just a pain in the ass
HP forces you to deactivate adblockers to ask a question. They don't mention the ml of a cartridge. You can find it, but it's a search. And above all, they are very expensive. 4ml costs you about 24 dollars. Epsons sells 18.9 for 51 dollars. Quick math: HP 6000 dollar a liter. Epson 2700 dollar a liter.
HP trash company with trash products. It'll catch up to them soon.
Hey thank you for your review.....HP company has same issues in India
Shame to hear. Thanks for commenting, Pooja!
Our company has used HP computers and printers for years. Because of HP's predatory and unethical business practices with respect to its printers, we've gotten rid of all HP printers, and we are transitioning to other brands. I have an HP 10B business calculator that has worked wonderfully since the early 1990s. It still works beautifully. How sad to see a once respectable organization like HP decide to take a nose dive into the corporate sewer.
They're one of the worst!
I have a Hawlett-Packard (HP) laptop computer and I spent $2000 canadian dollars for a powerful laptop and after a year, it slowed down, overheating and of course noisy ventilation.
HP is over for me honestly.
Good riddance! Sorry you had so many issues with such an expensive machine!
Here is a real story of mine (made on the HP i'm rating this on)
Absolutely TERRIBLE. Being a midrange laptop, it should have a more reliable built. One day I'm using the laptop and the screen just randomly starts breaking. Had to replace it for over 50 bucks (I'm not converting it from VND)
When I bought it, it came with a bunch of preinstalled bloatware, slowing it down drastically. At idle (with no apps visibly open and most closable apps in the tray closed), it takes 4 GIGABYTES OF RAM. There is also McAfee, which at the end of the first month owning it, keep on filling the screen up (similar to the "You're about to be signed out" dialog, graying out the whole screen and stopping you from doing anything until you click OK.) There was also an option to disable FAN ALWAYS ON LIKE WTF, WHO EXPECTS THE FAN TO ONLY TURN ON WHEN THE PC'S OVERHEATING? The trackpad, from when I first used it (Around May-June 2020 to early May 2023), the trackpad suddenly had 4 points where the nonslip layer is broken. It still works fine. Sometimes I had to press the POWER button TWICE to turn it on, it's really annoying when you need to get work done.
Back before I used this PC I had a reliable Dell. But due to an accident (running out of battery while removing an app), I had to replace to this crap. I just want a better PC.
Free advice: Never use HP again.
Overall rating, 2/10. There was only a few usable aspects, overall a really bad laptop with really bad build quality. I'm gonna save up for a better laptop.
Morning 28/05/2023 update (I live in GMT +7): It's so laggy its almost unusable
I have an HP all in one that is one week after warranty expired.
A windows update updated and trashed the bios.
I watched it happen.
Bios updated as usual and looked like it was successful.
Left with a loop screen that prints: "The System bios update failed Unable to open BIOS Image file."
I have spent hours trying to figure out a fix.
Have absolutely NO support options whatsoever.
And HP has absolutely no drivers or downloadable bios for this model.
It is barely over 1 year old.
Beyond stupid. Beyond frustrating. and this computer was not anything I recommended.
I have been told by HP to go f--- myself.
Wow, thanks to this Video, just Confirms I will Not Buy HP
I almost bought at Best Buy - Hated their Silver Keys WTF ?
Plus No Back Light, the rest seemed like a decent deal and price
Thanks 4 this Video
Thanks for watching and commenting! Glad we could help!
My asus was has had a lot of issues since day 1. When i opened the lackage it even had a scratch from tbe factory. Got no idea what laptop to buy.
Dell, Lenovo, ACER - these offer solid options.
@@ComputerStuffhey man should i buy a acer predator helois 16 or a lenovo loq 15 with both specs being rtx 4060 and 14700 hx for long term usage for animation and 3d rendering and gaming :/??
@@AM-wv5qy Go Lenovo
@@ComputerStuff thank you
i want to buy a laptop but i am between apple like a macbokk or a windows laptop ?? WHICH one do u advise me to buy for a durabale device
MacBook
@@ComputerStuff and which model released before 2020 is worth it now cause my budget is limited ?? For example the macbook pro 2015 which everyone says its the best that apple has ever made is it worth it ??
@@sarabel6015 I'm not sure you can get an older one but here is a slightly cheaper model: amzn.to/3mVboxU
Bought a pavilion gaming in 2019 for around $800
Probably one of my worst experience in gaming laptops
The hard drive died in the first year
The SSD died a little after that
GPU died after like 2-3 years even tho I didn't even play any high end games (mainly just GTA)
At this point I'd rather use an ASUS than buy another new HP laptop
HP is the pits!
HP computers are horrible. The camera has a off switch and if you going into settings it doesn’t acknowledge a camera. The switch and camera program don’t interfaces with each other. Poor engineering
Hard to argue!
@@ComputerStuff lost a job because of the camera being off next to the power on button. The on button is in the middle of the key board. Right next to the camera off button. Craziest thing ever. So the two keys on and camera on are right next to each other. Just a horrible design. Last HP ever
I Like your opinion, hope HP can improve!
We just had a batch of HPs come in for review. Not looking like it will any time soon :(
HP Inc bankruptcy in future hopefully!
my hp laptop which isn't even 3 years old is literally disintegrating because of the cheap plastic, worst mistake I made.
They STILL haven't changed with a lot of their newer product lineup.
Cool video man
Thanks Jason, appreciate you watching and your support.
my friend got a hp with 4gbs of space and it can't even run a game like ROBLOX and record good it keeps lagging.
its Aswell keeps crashing after 5 mins by crashing I mean the hole pc powers down by itself if it even has like 4 tabs open with ROBLOX playing and discord up.
I was looking for why HP products have been so hated for over 14 years, that is especially laptops.. when I was actively working as a system administrator from 2006, even then we advised everyone not to buy HP laptops. the funny thing was that we had work laptops from HP 🙃😵💫 at that time, exactly that support was also talked about. especially when something went broken. that's why brands like Toshiba were preferred, which I think had the best range of services at the time, then IBM, Fujitsu, Dell. the HP brand cannot be denied their supremacy in printers and various scientific devices. unfortunately thair printers are extremely stagnant and the good models are now in the museum. the problem arose when they started pushing themselves into spheres where they had no experience. I was already waiting for them to start making refrigerators 😆 /-machine translated-/
I feel like all new Samsung fridges were partnered with HP! Lol (issues w the ice makers)
Bought Hp Laptop had it 3 months and it locked up, fought with HP for 3 weeks and still no fix. Over 12 hours with them over the 3wks doing this and that to the computer. No luck. Finally when I threatened to turn the over to the BBB they sent me a box to send it to repair. I had already spent 75.00 on it at 2 different computer repair businesses and both told me it couldn't be fixed. So we shall see what their repair will say. I told HP repair I wanted either a new computer or my 500.00 back. I hate HP and will never buy another of their products. My Laptop is HP 15-dy2132wm and a piece of Crap !!
Shame you're having that experience :( Too common.
In the past I've had computers that I've had for years before I upgrade and they have been through alot of abuse, like yeah, pornography, shamefully admit, but HP... I just had my second all in one crash on me in 2 years. It could very well be the OS. After Windows 7 MS platforms began to turn for the worse especially with updates over and over again. This time I bought Dell. If this one crashes on me, it will be solely on the OS for sure. One word of advice though. Don't ever download future free upgrades. I found that they will reduce the life and space on your computers drastically.
The Windows way ( really any electronic device way). Inundate it with updates until you're forced to upgrade!
Sounds like Dell! They had used parts in my NEW COMPUTER and called it new when it was not!
MY 30L after 30 days and 1650 dollars that i harvested from my money tree wouldnt post but luckily it lit up like a christmas tree still just being plugged in didnt even have to turn it on normally but something was still missing oh yeah i wanted to game on my new gaming pc so i sent it back to them , before i did though i just wanted to make sure it was still covered under waranty so inspected and inspected and inspected looking for any kind of damage i must have looked that motherboard over at least 50 times there was no physical damage when they sent it back without fixing it it sure had damage in 3 places like major damage it litterally looked like it was hit with a hammer but they did offer to fix it for generous 650 dollars thank god for that money tree all joking a side i fixed it myself and im happy to report with my zero knowledge of pc building i fixed it myself for a meger 175 dollars i installed a new asrock b550m pro 4 and new cooler and power supply upgrade and now outperforms any hp ive ever known so thanks hp for nothing but i learned alot about pc building thanks to this horrible experience .
Spectre x360 screen stopped working after being two months past its one year warranty. They told me they would fix it for 500 dollars. It cost me 1500. HP is definitely a terrible company.
We see more x360 units in for repair than almost any computer. Terrible quality control.
Poor design -> Overheating -> Loud fans -> Poor performance -> Low productivity -> Abysmal value
Bingo.
My dad just got a 800 dollar hp laptop(idk what the model is) but it has the worst cpu I have ever seen, its a intel core i5 8250U, and the computer is falling apart and breaking the fan sounds so loud i think its gonna blow up. The disk load is at 100% no matter what with an mvme ssd and will not load anything. It takes 3 minutes to open firefox.It scored 762 in cinebench r21 its abysmal how overpriced this laptop is.
Classic HP 😜
Fuck HP. My $1000 HP spectre, which I cared for better than some parents care for their infants. Broke 3 years ago after just 1.5 years of use. Some shit on the motherboard went "kaput" apparently. Replacement was $900.....
I literally bought a flagship and it didn't last a year
That's happened to a lot of our clients with HP Envy's. Horrible machines.
Say what you want bit hp has the BEST designed notebooks. They are beautiful with the designs in the plastic. I love collecting them.
haha, never heard that one before, but hey if you like them, more power to you!
shut up you robot. collecting hp notebooks? you might as well collect trash!
@@ComputerStuff actually older HPs are better than nowadays HP
@@notsoseagatey I respectfully disagree! HP has been struggling for the better part of a decade now - at least.
@@ComputerStuff the EARLY ones - before the jerk Carly Fiorina took over
Dude I just bought a gaming pc off a guy it just so happened to have a HP Moria3 mobo and I swapped the pcie Wi-Fi card also took the 6700xt out and put a 1080ti in just to see how it went and the mobo beeps 6x and does absolutely nothing at all. HP is total garbage this guy is absolutely correct. Fuck HP
My wife and I just bought 2 HP laptops (one low and the other midrange). Other than the screen not being exactly up to par (I don't want to spend 1,500€ on a pc), the experience has been great so far... I've known quite a few people that have had HP laptops for over 10 years. Of course my favourite used to be Toshiba (I still have my, going on 10 years now, laptop), but we all know how the company turned out... If HP disappoints me, I doubt I'll give it a second chance.
100% agree with you
Thanks DM!
Every computer is better then hp. I have 2 hp computer in my life, and i feel a headache when I think about them. I have a hp printer that is making me homeless. You will get hp products for free, you don't need to purchase a headache with money.
They’re truly awful. I’m going back to Lenovo after I get rid of my garbage 2019 HP Envy.
Good choice.
Friends don't let friends buy HP products.
LOL Nice
Say no to HP! :P
I have an HP 14dk1025wm, its total horse shit. I hate HP with a passion and I hope I never have to deal with their bullshit again
Wish I could say I disagree...
Glad I'm getting rid of my HP 17-CN0076nr laptop and going the Asus route.
ASUS can be solid.
@ComputerStuff I'm using my Asus right now and I love it.
I will never buy this brand and I recommend my friends to avoid HP in my HP pavilion (i7 8th gen)
audio jack for headphones has too much loose and when I move cable slightly i hear sound trough speakers like the headphones never existed.
Bezels start falling apart after one year even though i wasn't doing any acerbations with the laptop seems like was manufactured from the cheapest plastic on planet.
Wifi Adapter inside is loosing signal constantly and with that model it's a common problem so I needed to buy external WIFI adapter.
Plus is over heating super fast when I edit videos and when its super hot all the performance slows by half.
and yes HP support doesn't exist
I live in Netherlands and the only way to investigate what's wrong with mine was to ship laptop to different country and maybe they will do something maybe not (after paying all shipping of course) which is a very bad joke from that company that doesn't care about client even if you have guarantee.
do ur games also run on 30 fps all of a sudden? cz i also have the hp pavilion core i7 but 9th Gen and i cant even run league on a decent fps and even other games they peak at 40fps and start going down to 30 and sometimes stutter at 15fps its so frustrating
@@wassouki same with my pavilion 15. Also they are malicious with what they offered. HP say i have the m2 slot, and yes i have it, but in order to be functional i had to buy the solid-state drive cable, solid-state drive converter board, or solid-state drive holder and ofc solder it by myself in the motherboard. Basically a complete scam