@@Fujitsu-General-Australia moved into a brand new apartment with Fujitsu units installed. WORST. EXPERIENCE. EVER. Why? Why? Why everything has to be that difficult? Why any other AC brand on the market is so logical and easy to use straight away. Why do I have to google how to do ANYTHING on Fujitsu? Why anyone, jumping into ANY car, knows immediately how to make car interior cooler or warmer, why with fujitsu you have to have a dedicated degree to do the same? Argh…
While the Fujitsu remote has a poor layout, you only need to set your comfort temp and then decide whether you want to cool or heat. If you leave it in Auto mode the unit will heat and cool automatically depending on indoor temp. Switching it on and off makes for a less efficient unit. Just set and forget, has worked for us for over 3 yrs.
How do i turn off the weekly timer? I would like to have the flexibility to choose when to make the air conditioner works, also the clock is not accurate even though i adjust the clock it doesn’t send it…but all i need is to just know how i can turn this function off the weekly mode once set
Hi please call Fujitsu Assist with the model information of your remote and they'll assist you with the instructions about your timer and functions of the remote control Fujitsu Assist Tel: 1300 364 484
How does the heating mode work when you set to heating 10 degC? Isn't 10 degC is very cold. I tried to set heating mode to 20 degC but I am confused as 20 degC is basically cold air. How can it be heating? I don't want to waste power heating mode when in fact I am getting cold air at 20 degC. I am confused.
Hi i have same remote but suddenly its stop working maybe my son press wring buttons i. Its showing everything on screen but didnot give any commands to ac . Can u plz help me how to fix it . I am prety much sure its need to press any button to start again . But dont know which one . Inalready reset it as well but still does nit give any command
Hi Muhammad, The auto mode will switch the AC between heating/cooling mode as required and based on the room temperature. Please call Fujitsu Assist if you have any further questions they'll happily chat to you! Tel: 1300 364 484.
Hi Denis, the remote buttons aren't able to be locked however a possible solution would be to use a remote control bracket on the wall out of reach from any children, if you require one please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to assist you.
How can I disable the beeping sound, for example, when setting the temperature with the remote? The LED blinks, which is enough for me. Edit: fixed spelling
Seriously is it really that hard to give some simple instruction? Many of people are asking, including myself as the remote is so damn complicated as are the instructions and your reply to all is to CALL the help desk. Come on now!@@Fujitsu-General-Australia
This is the most difficult piece of crap to use, gave up in the end. Just want on/off & temp control but no, have been unable to follow this difficult process. Gave up & will never by fujitsu again as I'm still sitting in the hot house!!!
Hi Bjorn, Thank you for your feedback which is important to us, and your feedback has also been forwarded to the product department for future improvements.
Hi Thanks for your question, heat mode on the remote setting will provide you the option to change your airflow from cold to heat. Please don't hesitate to call Fujitsu Technical Support Team for any further questions about your remote control setting options and they will do their best to assist you. Tel: 1300 364 484.
Thanks Sneha Sneha, to remove the energy save please press the sensor button underneath the power button. In relation to your remote control please call our Technical Support Team who will do their best to chat to you about this Tel: 1300 364 484.
Hi Cleto, we're sorry to hear about your experience, please call our Technical support team Tel: 1300 364 484 and they will do their best to assist you
Weekly automatic on/off seems very complicated and this video doesn’t clarify some of the nuances. Found this other video that helped out: ruclips.net/video/j-7CYBwA2r0/видео.html
Thank you for your feedback which will be passed on. Please call Fujitsu Assist who will do their best to clarify any questions you have about the weekly automatic on/off function Tel: 1300 364 484
The remote on this device is shockingly unintuitive. I work in IT and I can't get this down after a half hour of poking at it and this video. I've got to teach it to the 74 year old whose house it's in! This rem. control should have some simple buttons for people to just aim at the device and get it to start going, without having to fully understand how setting multiple timers, various sleep and swing modes come into play. The owner's been going to sleep cold because she stands right in front of the exchanger pointing the remote at it hitting every button she can think of and can't get the device to turn on, or when it does it doesn't blow heat.....even though the mode the remote is set to is HEAT!
Hi Please contact our technical team on 1300 364 484 or email contact@fujitsugeneral.com.au with your model details and can assist you with some step by step instructions or help over the phone
@Paul's Playlist I've set up so many programs in my life including many HVAC controls this is ridiculous. I just want it on once in the am a temp and change the temp overnight it's ludicrous the steps you need to take.
yeah right this shit sucks thats why im here trying to figure it out. i got it to work ONCE.. been trying to work the heater for an hour now its cold up in here
Hi Seamus, we are sorry to hear about your experience, please call Fujitsu Technical Support Team and they'll do their best to help you Tel: 1300 364 484
Where I am in Western Australia we have asbestos in the water. No joke, discovered by accident , pure luck. So now I bring in drinking water about 50 litres week.
Hi we're sorry to hear about your experience please call Fujitsu Assist Tel: 1300 364 484 for further assistance and the team will do their best to help you.
I dont care about what time it is im sick of freezing to dwath on a cold day inside i just wajt to use the heater to work so i dont have to freeze any more wuen its already 5 degrees outside instead evtey time i press heat only cool air comes out thats not what i want. 0 star from me over complicating what doesnt need to be and my life is buisy enough this isnt what i need thanks allot
Hi Daniel we're sorry to hear your unit is only providing cool air only during this cold season, please call Fujitsu Assist Tel: 1300 658 840 and they will do their best to assist you.
We're sorry to hear about your experience and appreciate your feedback. Please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to assist you.
Such a waste of time, I shouldn’t have to take a bloody course to operate this, I’d never buy this machine purely because of the difficulty to operate.
Absolute crap UX, simply set the time aye.....doesn't explain the myriad of steps and which buttons actually change the time. Setting weekly start times, but no way of setting the temp like he says. I suspect he's good at reading a script but doesn't know what he's talking about. The old Motorolas for 1999 were easier to use, regret buy Fujitsu.
Hi, Please call Fujitsu Assist Tel +64-4-568-8761 to discuss this further. We are sorry to hear about your experience. Your feedback is important to us.
I feel like I'm operating a space ship. I just want to make this room cold. Jesus Christ
Hi Ben we're sorry to hear about your experience please call Fujitsu Assist Tel: 1300 364 484 so we can talk you through the process
@@Fujitsu-General-Australia moved into a brand new apartment with Fujitsu units installed. WORST. EXPERIENCE. EVER. Why? Why? Why everything has to be that difficult? Why any other AC brand on the market is so logical and easy to use straight away. Why do I have to google how to do ANYTHING on Fujitsu?
Why anyone, jumping into ANY car, knows immediately how to make car interior cooler or warmer, why with fujitsu you have to have a dedicated degree to do the same? Argh…
@@island717 We're sorry to hear about your experience and for any frustration caused. Please call Fujitsu Assist so we can help you Tel: 1300 364 484.
@@Fujitsu-General-Australiasuch a bad brand I smashed my unit and BOUGHT A DIFFERENT BRAND
Fucking facts
While the Fujitsu remote has a poor layout, you only need to set your comfort temp and then decide whether you want to cool or heat. If you leave it in Auto mode the unit will heat and cool automatically depending on indoor temp. Switching it on and off makes for a less efficient unit. Just set and forget, has worked for us for over 3 yrs.
Thanks for taking the time to comment, we love your feedback!
Is there a way to lock the temperature on the remote to stop others changing it please?
Just installed one of these.
The remote is almost as big as the outside unit.
At least I won't have trouble finding it.
Hi Chuck Thanks for the feedback it will be used for future improvements.
About to find out weather it is a strong unit or not review and tests coming soon
Hi please don't hesitate to contact Fujitsu Technical Support team if you have any questions they will do their best to assist you.
How do i turn off the weekly timer? I would like to have the flexibility to choose when to make the air conditioner works, also the clock is not accurate even though i adjust the clock it doesn’t send it…but all i need is to just know how i can turn this function off the weekly mode once set
Hi please call Fujitsu Assist with the model information of your remote and they'll assist you with the instructions about your timer and functions of the remote control Fujitsu Assist Tel: 1300 364 484
How does the heating mode work when you set to heating 10 degC? Isn't 10 degC is very cold.
I tried to set heating mode to 20 degC but I am confused as 20 degC is basically cold air. How can it be heating? I don't want to waste power heating mode when in fact I am getting cold air at 20 degC. I am confused.
Hi i have same remote but suddenly its stop working maybe my son press wring buttons i. Its showing everything on screen but didnot give any commands to ac . Can u plz help me how to fix it . I am prety much sure its need to press any button to start again . But dont know which one . Inalready reset it as well but still does nit give any command
Theres a AUTO,COOL,DRY,FAN & HEAT MODES. What does the AUTO MODE do apart from the AUTO fan mode?
Hi Muhammad, The auto mode will switch the AC between heating/cooling mode as required and based on the room temperature. Please call Fujitsu Assist if you have any further questions they'll happily chat to you! Tel: 1300 364 484.
Why is the LOW NOISE mode an option? Like why wouldn’t you use that? Is there a disadvantage when you have that pressed?
Hi Mark, there are disadvantages being it can slightly reduce the capacity and efficiency of the system.
@@Fujitsu-General-Australiathanks you
QUESTION
Why do your air conditioners start off straight?
Hi BSODGamer1234 please call Fujitsu Assist so we can chat to you about this. Fujitsu Assist Tel: 1300 364 484
@@Fujitsu-General-Australia ummmmmmmmmmmmmm no
Thanks Tubby
Is there any way to lock the buttons (prevent the child from pressing them randomly)?
Hi Denis, the remote buttons aren't able to be locked however a possible solution would be to use a remote control bracket on the wall out of reach from any children, if you require one please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to assist you.
How can I disable the beeping sound, for example, when setting the temperature with the remote? The LED blinks, which is enough for me.
Edit: fixed spelling
How the hell do you set the sleep timer? It should not be necessary to call the helpdesk.
Hi DesVids it will depend on which type of remote you have so please call Fujitsu Assist Tel: 1300 364 484
Seriously is it really that hard to give some simple instruction? Many of people are asking, including myself as the remote is so damn complicated as are the instructions and your reply to all is to CALL the help desk. Come on now!@@Fujitsu-General-Australia
I found this video helpful, I don't know why the others complained 😂
Hi Savannah, Thanks for your feedback it's really appreciated.
This is the most difficult piece of crap to use, gave up in the end. Just want on/off & temp control but no, have been unable to follow this difficult process. Gave up & will never by fujitsu again as I'm still sitting in the hot house!!!
Sweating my ass off here at 3am. Cannot figure it out
How do I change the language on my Fujitsu hardwiredremite
This is the most complicated remote I have ever had to adjust. Tubby does not explain this well.
Hi Daniel we're sorry to hear about your experience please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to help you
if you can follow basic instructions then this is a piece of piss to use
@@SeneekiKaant Why are you watching videos on how to use it then?
We’re 20 something and this remote is horrible. Also way too big for today’s standard.
Hi Wilma, we value your feedback which will be used for future improvements.
What model was this?
Hi the remote control model is AR-REF3E which suits Fujitsu models ASTG22KMCA ASTG24KMCA ASTG30KMTA ASTG34KMTA
@@Fujitsu-General-Australia Isn't the remote model meant to be AR-REW1E ?
@@bsodgamer1234 Hi so the remote control used in the video is AR-REF3E.
No backlight on the remote, at night cant see anything without torch or wake up the whole village by turning the light on
Hi Bjorn, Thank you for your feedback which is important to us, and your feedback has also been forwarded to the product department for future improvements.
Future??? This should've been rectified well in the past.
I'm a bit confused, what does heat mode do? Thanks.
Hi Thanks for your question, heat mode on the remote setting will provide you the option to change your airflow from cold to heat. Please don't hesitate to call Fujitsu Technical Support Team for any further questions about your remote control setting options and they will do their best to assist you. Tel: 1300 364 484.
When I touch the mode button my aircon always gone to energy saving mode and remote getting frozen..
Thanks Sneha Sneha, to remove the energy save please press the sensor button underneath the power button. In relation to your remote control please call our Technical Support Team who will do their best to chat to you about this Tel: 1300 364 484.
The worst and most unfriendly user remote...never again buying this brand
Hi Cleto, we're sorry to hear about your experience, please call our Technical support team Tel: 1300 364 484 and they will do their best to assist you
Weekly automatic on/off seems very complicated and this video doesn’t clarify some of the nuances. Found this other video that helped out: ruclips.net/video/j-7CYBwA2r0/видео.html
Thank you for your feedback which will be passed on. Please call Fujitsu Assist who will do their best to clarify any questions you have about the weekly automatic on/off function Tel: 1300 364 484
This video solved all my problems, thank you for sharing
i work hvac but don’t own a air conditioner 😂
The remote on this device is shockingly unintuitive. I work in IT and I can't get this down after a half hour of poking at it and this video.
I've got to teach it to the 74 year old whose house it's in! This rem. control should have some simple buttons for people to just aim at the device and get it to start going, without having to fully understand how setting multiple timers, various sleep and swing modes come into play.
The owner's been going to sleep cold because she stands right in front of the exchanger pointing the remote at it hitting every button she can think of and can't get the device to turn on, or when it does it doesn't blow heat.....even though the mode the remote is set to is HEAT!
Hi Please contact our technical team on 1300 364 484 or email contact@fujitsugeneral.com.au with your model details and can assist you with some step by step instructions or help over the phone
@DXN Supplex We are sorry to hear about your experience please call our Technical Support Team 1300 364 484 and they will be able to help you.
Couldn't agree more, this remote system is that pathetically complicated they surely the designers of it have a "fuck you" mantra to all Australians.
@Paul's Playlist I've set up so many programs in my life including many HVAC controls this is ridiculous. I just want it on once in the am a temp and change the temp overnight it's ludicrous the steps you need to take.
I don’t want to program the blinking thing. I just want to press the button on and off when I am done.
All very simple and intuitive. Well thought out remote.
Thanks for taking the time to provide your feedback.
yeah right this shit sucks thats why im here trying to figure it out. i got it to work ONCE.. been trying to work the heater for an hour now its cold up in here
Explanation is too fast, not enough is shown of what is supposed to happen on screen while pressing buttons.
I’m so goddamn confused
Hi Seamus, we are sorry to hear about your experience, please call Fujitsu Technical Support Team and they'll do their best to help you Tel: 1300 364 484
😂Is this remote for the man or the house.
Hair lost in Australia is because of desalinated water mix with normal water. That the main reason why they loose their hair.
Where I am in Western Australia we have asbestos in the water. No joke, discovered by accident , pure luck.
So now I bring in drinking water about 50 litres week.
This mine doesn’t turn on
Hi we're sorry to hear about your experience please call Fujitsu Assist Tel: 1300 364 484 for further assistance and the team will do their best to help you.
98047 Wehner Bridge
we just want warmth/heat seems easy enough, but it aint happening
Hi Cheryl please call Fujitsu Assist and they will do their best to help you. Tel: 1300 364 484
I dont care about what time it is im sick of freezing to dwath on a cold day inside i just wajt to use the heater to work so i dont have to freeze any more wuen its already 5 degrees outside instead evtey time i press heat only cool air comes out thats not what i want. 0 star from me over complicating what doesnt need to be and my life is buisy enough this isnt what i need thanks allot
Hi Daniel we're sorry to hear your unit is only providing cool air only during this cold season, please call Fujitsu Assist Tel: 1300 658 840 and they will do their best to assist you.
You press sleep and remains on 30 minutes Tragic
Thanks for your feedback please call Fujitsu Assist Technical Support Tel: 1300 364 484 they'll do their best to help you
Useless video. Completely skips over how to use the sleep function. The controls are overly complicated. Shocking interface
We're sorry to hear about your experience and appreciate your feedback. Please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to assist you.
repeated the video a dozen times and still can't get the timer buttons to work. terrible video. how about redoing it with someone not a speed talker
Hi Herbert we're sorry to hear about your experience. Please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to help you
I loathe this control. Awful.
This thing is a bloody mess
Such a waste of time, I shouldn’t have to take a bloody course to operate this, I’d never buy this machine purely because of the difficulty to operate.
The worst I have ever seen, so stupid and useless , is that an actual remote
Really wouldn’t recommend this brand very temperamental. Poor design much better of with mitsubish
Hi John we're sorry to hear about your experience please call Fujitsu Assist Tel: 1300 364 484 so we can chat about this with you.
Absolute crap UX, simply set the time aye.....doesn't explain the myriad of steps and which buttons actually change the time. Setting weekly start times, but no way of setting the temp like he says. I suspect he's good at reading a script but doesn't know what he's talking about. The old Motorolas for 1999 were easier to use, regret buy Fujitsu.
Hi, Please call Fujitsu Assist Tel +64-4-568-8761 to discuss this further. We are sorry to hear about your experience. Your feedback is important to us.
This is an absolute farce. These guys deserve to go out of business. They couldn't make it more complicated if they tried.
Hi we're sorry to hear about your experience please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to assist you.
These remotes are horrible they don’t do what you select garbage 🗑️
So you can't get it to cool down more than 18c
This is correct, please call Fujitsu Technical Support Tel: 1300 364 484 and they'll happily chat about any questions you have.
Sounds like you need to get inside the fridge. How cold do you need it be.
@@CT-vm4gflol