Towards a passenger-led bus system in Tirana - Building a livable city, one step at a time

Urban mobility within Tirana, one of Europe's most densely populated and rapidly expanding cities, has remained a pressing concern for numerous years. As the capital of Albania, Tirana has experienced high growth over recent decades, with its population tripling to almost 1 million people in the past 20 years. Recognizing the urgent need for systematic change, the Municipality of Tirana together with GIZ embarked on a collaborative transformational journey with relevant stakeholders, including the private sector, to reform Tirana’s bus system and make it future proof. The GIZ-led bus reform in Tirana began in 2020 with a comprehensive assessment of the prevailing challenges faced by the city's bus services.
A baseline analysis was conducted to assess the current conditions, and intervention measures were identified for targeted improvements. The key principles were:
a) data-driven, b) passenger-focus, c) incremental changes every month, d) institutional development to deliver political goals.
Through this video, we aim to document and communicate the journey of marginal gains, gaining momentum and continuous learning, showcasing how we supported the Municipality of Tirana to introduce a passenger-led approach to the bus system.
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Further information here: www.giz.de/en/...
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