Process Mining in Sales & AfterSales - Executive Summary

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A smoothly functioning value chain is the basis for outstanding customer service, competitive advantages and profitability. Therefore, an honest answer to the question "Do you really have your business processes under control?" is worthwhile. In the course of digitalization, it is essential to put the processes in one's own business area to the test and to continuously analyze and optimize them with regard to the criteria of costs, quality, time, efficiency and volume. For this, information must be permanently available and, thanks to current real-time data, support the immediate and automated implementation of measures. We call this Active Process Intelligence. In the ValueStory webinar with the focus topic Sales & AfterSales, you will learn which unique added values mpmX delivers in the Sales and AfterSales area.
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