Unified Customer Experience: What it is & how it works

What is Unified Customer Experience (UCX)? Why do you need it? How will it help you map the customer journey and crush the competition?
In this video, we'll cover everything you need to know about UCX and explain how it will help your business connect with and track customers across every interaction. Whether you're drowning trying to chase interactions across a million channels and platforms or want to make your call center agents superhuman sales-crushing machines, this topic is for you.
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Thanks for watching! Interested in unified customer experience management for your business? 👉 Check out Nextiva at www.nextiva.com, and get started today!