Thank you Catherine for coming on and sharing your story. Do you have a story you would like to share? Send us an email and you might be on the next episode of Behind The Wheel: Driver Stories 🎯 Drive smarter, not harder. Download the Solo app today! therideshareguy.com/go/worksolo 📺 Watch this video NEXT: ruclips.net/video/htmk039vclI/видео.html
April 1 nationwide airport work stoppage 4-8pm in your time zone lets send a clear message to the shareholders Uber stands for Unethical Business Every Ride
Great episode as always! Catherine is a wonderful example of a veteran driver worth their weight in gold. How shortsighted can Uber & Lyft be ?!? Sergio as you explain to us 80% of the rides are done by 20% of full time/veteran drivers that are most importantly safe, courteous drivers that help keep the insurance cost down and the passengers satisfied. The idea that veterans are a burden because they won’t work for peanuts and that is good business throwing buckets of money as incentives to attract inexperienced new drivers that won’t last more than a few months is pure insanity. I think this is what Uber & Lyft CEOs should realize. It’s a valuable skill to drive day in day out without accidents and be pleasant and respectful to passengers at the same time. 🙏🚙
Ubers CEO and lyft too could care less about what you the driver thinks or feels. Only how much they clear in the few years they have at the top. Period. Since this is now a somewhat mature industry/service it needs heavy government regulation.
I am DONE driving for Lyft after being a part-time driver off and on for over 6 years. I already have a full-time career making 65k per year as a Dog groomer. Why should I continue driving for Lyft only making $15-$20 per hour before expenses when I already make $45 per hour at my real job? I used to make more like $30+ per hour on Lyft when hitting bonuses, but ever since the new CEO took over the only way I can hit those bonuses is driving 8+ hours per day. IMPOSSIBLE for a part time driver who already has a career. Just get a regular job guys, not worth it anymore.
I agree with her about the surge. I'm in the DC metro area as a veteran female driver, and the majority of the surges per mile are much lower than they use to be. Sometimes the surge does disappear when you're sitting in a surge area. I'm talking about Uber.
Sometimes they refuse to pay the surge even if you have a screenshot of the offer. Their support people will accuse you of manipulation of gps if you keep arguing with them.
in my city if you pause Uber and drive through a surge it will snag the surge and save it even if you leave the surge area. so when I'm doing a Lyft ride I'll run the Uber app on pause and snag surges I drive through then do an Uber surged trip on the next trip.
North Carolina is experiencing everything she speak of. So many weak drivers that dont take a stand. I'm a fighter and never a quitter! Thank you for fighting for us Sergio!!
I still average around 24-29 per hour but I used to be at 30-35 per hour and those were great! But passengers don't tip like they used to because it's expensive and they think that we get most of the fair
Sergio in my opinion Catherine was the best guest I have seen on your show she was very intelligent, articulate, and very beautiful mature lady cuz we all know when we get older beauty is not only skin deep. Catherine you ROCK ON GIRL!!!!
In the surge area, they give us a couple of dollars back from at least $10 extra that they charged riders. All is about making money for the big guys on top, oil companies, car companies, etc...
Sometimes their algorithm shaves some off the ride to offset your surge. You still make more, but the deception makes you earn less than you would have.
I have been driving part-time for about a year Uber only and recently started driving full-time in the past month or two and added Lyft. One trick I have discovered is that If I pick someone up with Uber while I am driving them to their destination I stop Uber and start Lyft and try to find a lift pick up near the destination of the Uber drop off and start the lift trip getting paid by both companies at the same time. drop off the Uber passenger pick up the lift passenger now stop lift and start Uber and do the same thing to again get paid by both companies at the same time. I've been able to increase my hourly by 25 to 50% depending on how busy it is and whether or not I can cycle through rides to find parallel rides on both apps.
I haven’t seen the mystery surge in LA, yet, but it sounds really stupid! And I gotta say, I’m only working for the prop 22 these days, because with the lack of surges and decent weekly bonuses, my earnings have decreased by HALF since last year. I hated prop 22, at first because I was making at least about 30 dollars per hour, and I didn’t need it.But now, I’m relying heavily on it or else I would be making absolutely nothing!
In my small town if all the drivers reject the low fare trip they keep rotating it to different drivers with a higher fare,I then accept it at its maximum and reasonable price.
@sergioSMTMC1 yes, but you got to be patient. I did a ride was about 20 minutes, made $13. But i do get many offers that are extremely low, specially in orange county, less than $3.00 I'm not gonna accept low fares, don't know who is stupid enough to drive for charity.
I have been driving with UBER for almost 5 years with a 5 star rating in upstate NY. I agree 1000% with Catherine on everything she is stating. I started UBER upon retiring and closing my business. It was great at first but now it has diminished to an all time low. This will be my last week driving with UBER.
All apps have a cap and the only way for me to make it in Texas is to multi app and focus on getting the tips with offering Extras out of my trunk or mini fridge !
I wouldn't miss a company that steal my wages & claim I am independent contractor but treat me via contract as an employee. I miss meeting people & the money.
Fellow Hampton Roads driver .. I started with Uber, last July.. started with Lyft 2 months later .. I’ve done more Lyft rides than Uber at this point. however.. Uber has more demand in Hampton roads. I am also a beverage delivery driver.. so I’m up early early.. good money out there if you can get up. Good to see a local driver in my market. Time of the day is key here. I’m still doing well enough that I’m considering going full time.. however the unknown of how quick these platforms can change on you is a bit scary
I just started 8 weeks ago in Va Beach, I’m still trying to figure out my areas that I like and make any decent money. There are some real sketchy people in this area though.
Good truthful and Intellectual interview. Drivers are making 6.50 dollars an hour net on an average. Whenever we quote figures we must ensure in a our daily lingo gross and net this way we are always clear for other drivers to learn.
6 50..... Surely that means there are too many drivers in your area. My market is still paying 36hr all hours of the day no waiting for rides whatsoever
It took just one false report of me driving under the influence of marijuana before I starting using my dashcam as proof of the opposite. Before the ride would start, if someone entered my vehicle smelling like weed I would inform them that I was fine continuing with the trip and taking care of the smell post trip as long as they acknowledged on camera that they were smoking before entering my car. I would handle this before I swiped start the trip. Some decided to exit the car and cancel and some stayed and were fine with it. Never had a problem after that.
Just want to let you know, on Wednesday, Uber forwarded me 421.00 for an accounting error from 22 & 23. I was not aware there was an issue (it had to do with EV promo) and yet it was corrected. Thanx Uber!
I live in the Augusta GA area, did Uber pt in the evenings and weekends driving a new Camry in 2017 and there were no trips back then, so I stopped. I’ve been driving back now for 3 weeks, drive a 6 year old suv same thing part time, but now the offers are consistent cheap but consistent, every trip is overlapping, no incentives no surge, $10 to $13 an hour after expenses definitely not worth it, but I see it as a cash grab during my free time that other wise will produce me $0. So it works for my purposes of generating extra cash. I agree with everything she said.
I feel like they have a motive. they want a 100% turnover rate. since we have option to control our end, once we figure out what is the most benificial for us, it becomes less beneficial for them. im sure they rate us individually by how profitable we are to the company via algorithm. new people, reitired/less concerned, and non critical thinkers are their favorite.
Thanks for sharing Catherine! Hopefully Ridesharing will change and become much better for you. I agree the smells some passengers leave behind in our vehicles is horrendous especially from their ass that takes time washing that foul smell out between passengers especially losing fares because of this. Blessings
April 1 work stoppage airports nationwide bigger than 2 hours lets make it 4-8pm in your respective time zones Dara makes 130 million net in options as they are diminishing take rates 😮
There are drivers who took out PPP and EIDL loans as well as a bank note are now struggling and facing bankruptcy / financial ruin all due to these companies reducing our pay. Some business business oriented journalist needs to look into this phenomenon! Thanks Katherine and Sergio for a great interview and useful insight!
We are not subsidizing passenger fares, we are however subsidizing Dara's 2023 performance bonus package, Im sure you will be officially hearing about it all over the news. Shockingly. Im doing more and more rides for Lyft, for those who are strictly dedicated to Uber I urge you to give Lyft a shot, you will thank me.
Great job Sergio with Catherine !!! just so many topics here lately to talk about!!bottom line is we are being abused as drivers with Uber and Lyft. It’s getting worse and they’re both making more more money for there companies which is good business!! But they are paying drivers less and less we have to stand strong together.💪🏼💪🏼
@@comedystone thanks I will make sure to be at the airport with my app on all four days. Spread the word though, the more victims you get onboard the better it will be for me!!!!
This happened in Pittsburgh tonight too u didnt know that there was a surge. I didnt realize what it was but uber was paying dbl what lyft paid today i took same airport trip same time of day last week uber paid me $35 dollars but then increased it and was anotther like 10 lyft took same trip within a block got paid $20 i had no clue it was that low i enjoy our airport trips because its usually nice drive with some higbway...when i seen what the ride paid me i almost threw up! I don't always she the $ amt i drive a manual so its hard enough accepting rides n driving in city traffic. So i took only one lyft ride today. Because that was crazy what they paid and ended up an extra 20 mins for the trip lyft gave $0 extra!!
Something is beyond my understanding! I always ask myself why these companies don't raise the rides fees on the rider like everything else increased? I mean why charge the rider only 4 bucks for a short trip in 2024? By increasing fares, these companies make more and also drivers can make more to cover their expenses and make some profit
I think you may have things mixed up. In my market there is no such thing as a $4 trip for a rider. The lowest it goes for a ride is about $8.25 and on that trip the DRIVER would get paid about $4 (maybe less). Right now as Im typing this I checked the Uber rider app and to get a ride going 0.25 mile from my house would cost me $11.68 and I know the driver would make no more than $4. You ask why the companies don’t raise rates on rider? Well they do, but the money does not get passed on to the driver. Uber keeps the increased price of the ride. Uber / Lyft don’t care about the driver, their concern is how to charge the passenger more and pay the driver less so THEY make more money. They DO..NOT..CARE..ABOUT..DRIVERS!
@@smartin684 I'm in Canada so I was referring to the situation here. Uber take is 25% of the fare plus taxes, which isn't bad compared to you guys in the states! However, zero incentives or offers here! Also we don't have upfront fares (assumingly it is coming in 2024) so we accept trips blindly and the fares are not equivalent to the inflation we have in the last 2 years. By the way in Canada it's mostly an Uber market, Lyft share here is almost nonexistent.
I'm from VA hampton Road. The job with both Uber and Lyft is terrible with lower rides prices. I work many hours , some times 12 hours $ 100 to $140 I pay $ 40 for gas . If I work less hours I didn't make $ 50 . This job , right now is the worst job I see in my life .
I'm 7 months in and I was getting paid so much in the beginning. Now, I have to ride twice as long to make the same pay. Thinking about going else where idk what yet.
Same exact here . Started in September and i was doing sooooo well ! I removed my app for now . My account is still active but lost motivation as there are no rewards.
Excellent little interview for sure. I too agree I hate the occasional time someone gets in my car smelling badly but the majority of my rides are airport rides so I eliminate that possibility by simply picking and choosing a little bit better but there are times when you can't help it and you accept a ride in the city and someone smells like whatever they're smoking or whatever they're drinking and it's truly truly truly off-putting. But when I get anything even slightly irritating or off-putting or bothersome about any particular Rider I'm super nit picky and I'll give them a I'll give them a one star. If only to send the message that not everybody getting in the car is getting a free ride in terms of scoring since we get scored so often without any sensitivity to our situations are the things that we have to manage the drivers and I don't think Riders really bear the brunt or bare any bad Juju. I think it's certainly High time that they're held accountable for their behavior and for their etiquette in the car
I one star every single rider that smells like weed and I leave a note why. That really could get me deactivated cause the next person I pick up might smell it and think I'm driving intoxicated and report me. I gotta cover my ass.
The only way to make money is take trips less than 15 miles….. And the renters are killing the market, because they think they’re making money and take everything..I tried rental for 1 week and took everything, trips came consistently. But when I use my own car, I have to wait for a trip.
Where do we send you our screenshots? I have some from the New Uber comfort mode where they charge riders HUGE SUMS of $: $120 to get out of the airport… and my take was 44% of that. It’s crazy. Riders get charged around 4$ a mile. Pay is 1.3$ a mile.
I think drivers should have the ability to tell customers that come into the vehicle and start eating, vapong that they will be a $20 cleaninh fee and be able to invoice this fee to Uber to bill customer. I know Uber dont want to do tayt because then they cant steal our cleaning fee. If you can prove through dashcam the customer did these things it should be acceptable to request a $20 cleaning fee. This does not include cleaning fees for bodily fluids,
I thought uber was more strict on their vehicles i was actually shocked if i wanted to drive in my husbands work vehicle i could its a 2011 kia sorrento it is pristine we owned it since day 1...but it def doesnt seem appropriate to pick ppl up in and gas cost way to much to use it... i have a 2018 Hyundai elentra, and i thought it was getting almost too old to use it for rideshare. But i realized yesterday i was way wrong!! I had no idea it was 15 yrs old i think i read... i def have seen lots of beat up cars around! Its insane!
Still making $35hr plus driving full time in my market. 67% AR but going up fast. Once I started to get picky with rides my hourly rate dropped dramatically. I'm now accepting almost all rides and I'm not waiting a second for any ride no matter what time of day.
The mystery surge "heat map" has been in effect in Cincinnati since December (approximately) This has severely decreased my earnings. Everything she says is true - the disappearing incentives, the hourly cap with upfront. I have been telling everyone about this for a while now and on New Years Eve the surges were nearly non-existent even though the heat map was blazing purple all over. Example: I got a ride to drive about 6 blocks downtown for $14. Passenger was charged $44. And I wondered why no tip. LOL
Hampton Roads driver here. A lot of drivers use the rental program (so they can only use uber or lyft) There's a 2 month waiting period to get one by me. Uber and Lyft are focusing on $$/hr (Lyft now even tells you the est $$/hr on the trip offer) Mystery surge is no longer in effect here but you will beat the crap out of your car minimizing any earnings, unless you get a rental.... which they rob you of $378/week. You just can't win.
This has become such a miserable experience so fast I honestly can't even watch the show friends anymore after David Schwimmer and Jennifer Anniston did a commercial for uber.
I'm in Tennessee, its tge same deal here. One time there was a $10 surge on top of a ride which they didnt give me. They told me they compare the time it took you to get to the customer and choose the "higher" number. If you drive for uber fooltime, you need to see a doctor. I hope enough drivers get pissed and sue Uber
That 30 something dropped to 20 something for me too and once I make so much it gets worse so I go for 500.00 on each app to get to my 2500 a week that just is not going to happen in 40 hrs and I love pop 😂
At the end of the day. Drivers go out and drive. In the hopes to get that surge and unicorn. If you stop surging the prices. No one will drive. $0.40 a mile isn’t it ! $2.87 min fare ride on Lyft isn’t it!
These gig apps and cell phones are the equivalent of adult busy boxes to keep ppl distracted from the real effects of the "Building Back Better " economy. You've seen those busy boxes for babies right? Spin the wheel, turn the knob, open the little door with the .mirror behind it so you can "see the baby",, lol yeah same thing but for adults. Doordash in Seattle was forced to pay gig workers 78 cents a mile and 44 cents a min or a min of $5 an order. Now orders have decreased by 2,150/day or 30,000 less orders over two weeks. But at least car costs are being covered (as long as you're sitting still with the motor off and not getting robbed or carjacked while doing so) 44 cents a min imagine that! $26.40 an hour. Is it any wonder doordash chose to pay $5 min per offer instead? More than $5 at a 44. cent per minute rate waiting 5 minutes for an order to be made...wait another 5 minutes for customer to come to the door. Imagine if rideshare drivers got paid for driving to the customer at that rate! Upfront pricing is upfront bullshit. Turn the apps off and put the busy boxes away. Lmao
Drivers on Uber and Lyft are not Independent Contractors - whether it's for part time and/or Full time hours. For example, the fact that drivers do not have access to their ratings and reviews left by Passengers. When I go out to a restaurant I can see and leave a (Google) review of the establishment/Business. As a driver, you don't have full access to that from Uber/Lyft. you see a few numbers with not much data as to the why. When you work a 9-5 job every employee has a file that's held by the HR department. You can request that file by writing a letter however, you may not get everything in that file. As an independent Contractor you need to run your business and information from ratings should be 100% accessible to every driver from Uber and Lyft. Same goes for earnings as well. We are in the right to have 100% transparency because it's your business and if not then technically Rideshare drivers are employees but are purposely being misclassified for obvious reasons.
I had a Lyft driver the other day that told me that she rents a car with Hertz to do this. It was a new Tesla. She is paying $400 a week. She thinks it's worth it because the car is electric so no gas, car insurance is included, tires and repairs..... And unlimited mileage. It still seems like a lot of money to be able to even profit.
All of this happening in Tulsa. There’s no way to make stacking useful. Lyft offered “Turbo” percentages added to base rates plus surges. Base rates were dropped to the point that a driver might make less than the normal rate or if they are lucky, make $.30 more than the normal rate. This with a “40% “ turbo and a $2 surge.
Veteran driver in Los Angeles here. These last 2 weeks the money has gotten better, for me at least. No surge, but still making around $25 - $30 an hour on UberX/Lyft. The slow season sucks, but after 7 years of rideshare I'm used to it and still enjoy the job.
How and why did it get better for you? Because I’m only relying on my prop 22 to make my money. But if it’s getting much better, I’ll go back to cherry picking!
@@kookoothebirdgirl1Well, obviously the slow season is ending and demand is picking up. Also I work during the hours with the least traffic. So as long as demand is steady, traffic and congestion isn't a factor. My best friend drives for Uber/Lyft and he makes shit money because he doesn't adapt and make IT work for him. The money is definitely not great in 2024 but the job definitely still works for me 😁🙏
I started 2 months ago, I agree with her on everything. Seems like most people around va beach use Lyft, military and Norfolk use Uber more. Lyft passengers tip me maybe 1 out of 10 to 12 rides. Uber riders usually tip me most of the time. Run into a lot of less than savory people on Lyft. Just my experience for the past two months. Anyone else have people book a ride with their account for a “friend” and they are sketchy asf?
I started in october and i have seen uber prices plumet. They give more to the riders than drivers. Luckily I found a different method and im making more with less time. Im sure every location is different.
Started doing Uber again a few months ago. When did they start cutting the trip info view time? Makes it impossible to see the incoming trip information.
I have found that the deeper you dig into the way it works the angrier you will get. they want you to jump into car, get online, go, and NOT dissect or question anything. sometimes I do this just to make money without getting upset. (you still have to look out for the ocasional total rip off though)
Thank you Catherine for coming on and sharing your story. Do you have a story you would like to share? Send us an email and you might be on the next episode of Behind The Wheel: Driver Stories
🎯 Drive smarter, not harder. Download the Solo app today! therideshareguy.com/go/worksolo
📺 Watch this video NEXT: ruclips.net/video/htmk039vclI/видео.html
April 1 nationwide airport work stoppage 4-8pm in your time zone lets send a clear message to the shareholders Uber stands for Unethical Business Every Ride
YES!!!! I hate when people smell like weed when they enter my car!!!!!!!
Lol same. I wipe my seat down right after and spray something real quick.
I only deliver food. At least they stay in their corner, dont give me attitude , and dont smell of weed.
Yeah I keep a nice air freshener just in case that happens. But now that I won't drive night. It doesn't happen.
It hurts so bad,study the bad areas and don’t accept trips from there.
True, some time the next passenger think that ur the one is smoking, crazy right
My insurance went up 60 dollars, too! I’m up to 220.00/month! Allstate rideshare insurance sucks!
Great episode as always! Catherine is a wonderful example of a veteran driver worth their weight in gold. How shortsighted can Uber & Lyft be ?!? Sergio as you explain to us 80% of the rides are done by 20% of full time/veteran drivers that are most importantly safe, courteous drivers that help keep the insurance cost down and the passengers satisfied. The idea that veterans are a burden because they won’t work for peanuts and that is good business throwing buckets of money as incentives to attract inexperienced new drivers that won’t last more than a few months is pure insanity. I think this is what Uber & Lyft CEOs should realize. It’s a valuable skill to drive day in day out without accidents and be pleasant and respectful to passengers at the same time. 🙏🚙
thanks for the comment
Ubers CEO and lyft too could care less about what you the driver thinks or feels. Only how much they clear in the few years they have at the top. Period. Since this is now a somewhat mature industry/service it needs heavy government regulation.
I am DONE driving for Lyft after being a part-time driver off and on for over 6 years. I already have a full-time career making 65k per year as a Dog groomer. Why should I continue driving for Lyft only making $15-$20 per hour before expenses when I already make $45 per hour at my real job? I used to make more like $30+ per hour on Lyft when hitting bonuses, but ever since the new CEO took over the only way I can hit those bonuses is driving 8+ hours per day. IMPOSSIBLE for a part time driver who already has a career. Just get a regular job guys, not worth it anymore.
I agree! I can't wait to quit!
I agree with her about the surge. I'm in the DC metro area as a veteran female driver, and the majority of the surges per mile are much lower than they use to be. Sometimes the surge does disappear when you're sitting in a surge area.
I'm talking about Uber.
100%
Sometimes they refuse to pay the surge even if you have a screenshot of the offer. Their support people will accuse you of manipulation of gps if you keep arguing with them.
@@davidschneider2258 that is crazy.
in my city if you pause Uber and drive through a surge it will snag the surge and save it even if you leave the surge area. so when I'm doing a Lyft ride I'll run the Uber app on pause and snag surges I drive through then do an Uber surged trip on the next trip.
I’m quitting soon . They’ve become thieves and it just isn’t worth it anymore . What they do to drivers should be criminal.
She was great! Clearly she understands EXACTLY what’s going on out there. Next driver protest April 1st ❤
Totally agree with her. They cut off most of the surges here in the Disney area. Most trips paying 3,4,5 dolars. Simply not worth driving anymore.
The surge icon/no dollar amount issue is here in Northeast Florida as well. Extremely aggravating.
👍
North Carolina is experiencing everything she speak of. So many weak drivers that dont take a stand. I'm a fighter and never a quitter! Thank you for fighting for us Sergio!!
I still average around 24-29 per hour but I used to be at 30-35 per hour and those were great! But passengers don't tip like they used to because it's expensive and they think that we get most of the fair
Sergio in my opinion Catherine was the best guest I have seen on your show she was very intelligent, articulate, and very beautiful mature lady cuz we all know when we get older beauty is not only skin deep. Catherine you ROCK ON GIRL!!!!
Thanks, top 10 for sure, we have done these over a year now
Agreed!💯
Hey, Catherine! Kristen here from Portland, ME! 15,700(ish) rides & 7.5yrs. Thanks for representing the veteran women drivers out there ❤
thanks for the comment
In the surge area, they give us a couple of dollars back from at least $10 extra that they charged riders.
All is about making money for the big guys on top, oil companies, car companies, etc...
Sometimes their algorithm shaves some off the ride to offset your surge. You still make more, but the deception makes you earn less than you would have.
Hampton Roads is rough, I have friends from there. Come north Catherine.
I have been driving part-time for about a year Uber only and recently started driving full-time in the past month or two and added Lyft. One trick I have discovered is that If I pick someone up with Uber while I am driving them to their destination I stop Uber and start Lyft and try to find a lift pick up near the destination of the Uber drop off and start the lift trip getting paid by both companies at the same time. drop off the Uber passenger pick up the lift passenger now stop lift and start Uber and do the same thing to again get paid by both companies at the same time. I've been able to increase my hourly by 25 to 50% depending on how busy it is and whether or not I can cycle through rides to find parallel rides on both apps.
That's what we've been advising for years, got to multi app
Nice, do you have two phones?
@@LightCodes333 nope, just switch back and forth between the apps
@@nicdominus7782 🙌
I haven’t seen the mystery surge in LA, yet, but it sounds really stupid! And I gotta say, I’m only working for the prop 22 these days, because with the lack of surges and decent weekly bonuses, my earnings have decreased by HALF since last year. I hated prop 22, at first because I was making at least about 30 dollars per hour, and I didn’t need it.But now, I’m relying heavily on it or else I would be making absolutely nothing!
I took a guy for the airport yesterday and it was pretty busy there. I asked the rider what he paid, he said 40.00 I made 15.78. Ubers a scam
Same with lyft,I told the rider on how much uber pay me,and she was shocked,at the end she gave me $ 45 tip.
Great job representing VA Catherine! (from a Richmond, VA driver of 7+ years for Uber/Lyft) 😊
thanks for the comment
All i can say, if the offers are low, don't accept them, if all of us only accept good fares, uber and lyft will be forced to raise the upfront fares.
are there any good offers left?
In my small town if all the drivers reject the low fare trip they keep rotating it to different drivers with a higher fare,I then accept it at its maximum and reasonable price.
@@NuelsangHeavens yes, i do the same , but sometimes i see that someone had accepted a low fare from the trip radar.
@sergioSMTMC1 yes, but you got to be patient. I did a ride was about 20 minutes, made $13.
But i do get many offers that are extremely low, specially in orange county, less than $3.00
I'm not gonna accept low fares, don't know who is stupid enough to drive for charity.
@@NuelsangHeavensin a bigger market I don't think that will work. I get better offers the higher my AR is.
Ha. My competition. I’m in Hampton Roads as well but I do drive nights/overnight part time. Over 3 years, over 5k rides with Uber. 4.99 rating.
I agree with Catherine.
I have been driving with UBER for almost 5 years with a 5 star rating in upstate NY. I agree 1000% with Catherine on everything she is stating. I started UBER upon retiring and closing my business. It was great at first but now it has diminished to an all time low. This will be my last week driving with UBER.
Great interview, 100% agree with her knowledge.
thanks
All apps have a cap and the only way for me to make it in Texas is to multi app and focus on getting the tips with offering Extras out of my trunk or mini fridge !
Great episode. Thanks for sharing Catherine!
Thanks Jeffrey
I wouldn't miss a company that steal my wages & claim I am independent contractor but treat me via contract as an employee. I miss meeting people & the money.
💯💯
Fellow Hampton Roads driver .. I started with Uber, last July.. started with Lyft 2 months later .. I’ve done more Lyft rides than Uber at this point. however.. Uber has more demand in Hampton roads.
I am also a beverage delivery driver.. so I’m up early early.. good money out there if you can get up.
Good to see a local driver in my market. Time of the day is key here. I’m still doing well enough that I’m considering going full time.. however the unknown of how quick these platforms can change on you is a bit scary
Thanks
I just started 8 weeks ago in Va Beach, I’m still trying to figure out my areas that I like and make any decent money. There are some real sketchy people in this area though.
Great driver interview ❤
thanks
😊Thanks Catherine
Thanks
Good truthful and Intellectual interview. Drivers are making 6.50 dollars an hour net on an average. Whenever we quote figures we must ensure in a our daily lingo gross and net this way we are always clear for other drivers to learn.
Thanks
6 50..... Surely that means there are too many drivers in your area. My market is still paying 36hr all hours of the day no waiting for rides whatsoever
Nashville had “mystery surge” July 4, 2023 weekend also. Everything Catherine said is also true in Nashville.
thanks
It took just one false report of me driving under the influence of marijuana before I starting using my dashcam as proof of the opposite. Before the ride would start, if someone entered my vehicle smelling like weed I would inform them that I was fine continuing with the trip and taking care of the smell post trip as long as they acknowledged on camera that they were smoking before entering my car. I would handle this before I swiped start the trip. Some decided to exit the car and cancel and some stayed and were fine with it. Never had a problem after that.
great comment
My earnings in Boston went down 50% working for McDonald’s you make more
What? You're in the best market
7:26 this is my case in the Boston market. Capped at $30/hr or LESS for EVERY ride.
Except for $250k man
Just want to let you know, on Wednesday, Uber forwarded me 421.00 for an accounting error from 22 & 23. I was not aware there was an issue (it had to do with EV promo) and yet it was corrected. Thanx Uber!
I guess you're new to the channel, we discovered that early in 2023 and everyone is getting paid
Same here in Jacksonville ,Florida . Just horrible. $20 per hour on Uber $17.50 with incentives .
Quickly I was wondering how far is St Augustine from jacksonville? And have you driven in St Augustine? @Raymond
Quickly I was wondering how far is St Augustine from jacksonville? And have you driven in St Augustine? @Raymond
Surprised you stil made $20+ I make like $160 for 12 hrs. 4hrs rides the rest is waiting for acceptable rides.
I live in the Augusta GA area, did Uber pt in the evenings and weekends driving a new Camry in 2017 and there were no trips back then, so I stopped. I’ve been driving back now for 3 weeks, drive a 6 year old suv same thing part time, but now the offers are consistent cheap but consistent, every trip is overlapping, no incentives no surge, $10 to $13 an hour after expenses definitely not worth it, but I see it as a cash grab during my free time that other wise will produce me $0. So it works for my purposes of generating extra cash. I agree with everything she said.
Thanks for the comment
I feel like they have a motive. they want a 100% turnover rate. since we have option to control our end, once we figure out what is the most benificial for us, it becomes less beneficial for them. im sure they rate us individually by how profitable we are to the company via algorithm. new people, reitired/less concerned, and non critical thinkers are their favorite.
Good comment
Spot on.
I agree with Catherine on all she say especially changes due to visual issues. Love night driver but eyes not good for night. I am 72.
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Thanks for the comment! It is a real issue
Thanks for sharing Catherine! Hopefully Ridesharing will change and become much better for you.
I agree the smells some passengers leave behind in our vehicles is horrendous especially from their ass that takes time washing that foul smell out between passengers especially losing fares because of this.
Blessings
thanks for the comment
April 1 work stoppage airports nationwide bigger than 2 hours lets make it 4-8pm in your respective time zones Dara makes 130 million net in options as they are diminishing take rates 😮
The customers are paying more You need to ask your customers how much they are paying I asked mine all the time and they're paying a lot
There are drivers who took out PPP and EIDL loans as well as a bank note are now struggling and facing bankruptcy / financial ruin all due to these companies reducing our pay. Some business business oriented journalist needs to look into this phenomenon!
Thanks Katherine and Sergio for a great interview and useful insight!
Thanks, good comment
@@sergioSMTMC1same here.
It is always someone else's fault, isn't it?
We are not subsidizing passenger fares, we are however subsidizing Dara's 2023 performance bonus package, Im sure you will be officially hearing about it all over the news. Shockingly. Im doing more and more rides for Lyft, for those who are strictly dedicated to Uber I urge you to give Lyft a shot, you will thank me.
Great job Sergio with Catherine !!!
just so many topics here lately to talk about!!bottom line is we are being abused as drivers with Uber and Lyft. It’s getting worse and they’re both making more more money for there companies which is good business!!
But they are paying drivers less and less we have to stand strong together.💪🏼💪🏼
Thanks
Abuse is a strong word. Are you forced to drive?
Don't accept low ball offers.
Nationwide airport work stoppage April 1 4-8pm lets rattle the shareholders 🎉
@@comedystone thanks I will make sure to be at the airport with my app on all four days. Spread the word though, the more victims you get onboard the better it will be for me!!!!
It's get so expensive I was paying 15 dollars now it's 20 in Florida palm bay
This lady Catherine, has amazingly poignant and accurate takes on the current UBER/rideshare situation....
Thanks Catherine 👍🏼
Thanks
Wow, thx!
This happened in Pittsburgh tonight too u didnt know that there was a surge. I didnt realize what it was but uber was paying dbl what lyft paid today i took same airport trip same time of day last week uber paid me $35 dollars but then increased it and was anotther like 10 lyft took same trip within a block got paid $20 i had no clue it was that low i enjoy our airport trips because its usually nice drive with some higbway...when i seen what the ride paid me i almost threw up! I don't always she the $ amt i drive a manual so its hard enough accepting rides n driving in city traffic. So i took only one lyft ride today. Because that was crazy what they paid and ended up an extra 20 mins for the trip lyft gave $0 extra!!
Something is beyond my understanding! I always ask myself why these companies don't raise the rides fees on the rider like everything else increased? I mean why charge the rider only 4 bucks for a short trip in 2024? By increasing fares, these companies make more and also drivers can make more to cover their expenses and make some profit
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I think you may have things mixed up. In my market there is no such thing as a $4 trip for a rider. The lowest it goes for a ride is about $8.25 and on that trip the DRIVER would get paid about $4 (maybe less). Right now as Im typing this I checked the Uber rider app and to get a ride going 0.25 mile from my house would cost me $11.68 and I know the driver would make no more than $4. You ask why the companies don’t raise rates on rider? Well they do, but the money does not get passed on to the driver. Uber keeps the increased price of the ride. Uber / Lyft don’t care about the driver, their concern is how to charge the passenger more and pay the driver less so THEY make more money. They DO..NOT..CARE..ABOUT..DRIVERS!
@@smartin684 I'm in Canada so I was referring to the situation here. Uber take is 25% of the fare plus taxes, which isn't bad compared to you guys in the states! However, zero incentives or offers here! Also we don't have upfront fares (assumingly it is coming in 2024) so we accept trips blindly and the fares are not equivalent to the inflation we have in the last 2 years. By the way in Canada it's mostly an Uber market, Lyft share here is almost nonexistent.
I know they take surge because I open the rider app and driver app simultaneously.
I'm from VA hampton Road. The job with both Uber and Lyft is terrible with lower rides prices. I work many hours , some times 12 hours $ 100 to $140 I pay $ 40 for gas . If I work less hours I didn't make $ 50 . This job , right now is the worst job I see in my life .
why keep doing it
I agree with Catherine, not feasible to do this anymore
I'm 7 months in and I was getting paid so much in the beginning. Now, I have to ride twice as long to make the same pay. Thinking about going else where idk what yet.
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I am in the same boat started in september, and making noticeably less
Same exact here . Started in September and i was doing sooooo well ! I removed my app for now . My account is still active but lost motivation as there are no rewards.
I just started recently and am making 36hr now full time easy. Hoping this doesn't happen later. Someone ping this in 6 months.
Excellent little interview for sure. I too agree I hate the occasional time someone gets in my car smelling badly but the majority of my rides are airport rides so I eliminate that possibility by simply picking and choosing a little bit better but there are times when you can't help it and you accept a ride in the city and someone smells like whatever they're smoking or whatever they're drinking and it's truly truly truly off-putting. But when I get anything even slightly irritating or off-putting or bothersome about any particular Rider I'm super nit picky and I'll give them a I'll give them a one star. If only to send the message that not everybody getting in the car is getting a free ride in terms of scoring since we get scored so often without any sensitivity to our situations are the things that we have to manage the drivers and I don't think Riders really bear the brunt or bare any bad Juju. I think it's certainly High time that they're held accountable for their behavior and for their etiquette in the car
thanks
I one star every single rider that smells like weed and I leave a note why. That really could get me deactivated cause the next person I pick up might smell it and think I'm driving intoxicated and report me. I gotta cover my ass.
Here in Illinois I can't make more than $21-25 hr no matter how hard I try. I feel where she's coming from.
Message to the CEO’s is stop using engaged/utilized hours when talking to the media about driver earnings.
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Yes that true watt she saying
The only way to make money is take trips less than 15 miles…..
And the renters are killing the market, because they think they’re making money and take everything..I tried rental for 1 week and took everything, trips came consistently.
But when I use my own car, I have to wait for a trip.
Where do we send you our screenshots? I have some from the New Uber comfort mode where they charge riders HUGE SUMS of $: $120 to get out of the airport… and my take was 44% of that. It’s crazy. Riders get charged around 4$ a mile. Pay is 1.3$ a mile.
I think drivers should have the ability to tell customers that come into the vehicle and start eating, vapong that they will be a $20 cleaninh fee and be able to invoice this fee to Uber to bill customer. I know Uber dont want to do tayt because then they cant steal our cleaning fee. If you can prove through dashcam the customer did these things it should be acceptable to request a $20 cleaning fee. This does not include cleaning fees for bodily fluids,
I thought uber was more strict on their vehicles i was actually shocked if i wanted to drive in my husbands work vehicle i could its a 2011 kia sorrento it is pristine we owned it since day 1...but it def doesnt seem appropriate to pick ppl up in and gas cost way to much to use it... i have a 2018 Hyundai elentra, and i thought it was getting almost too old to use it for rideshare. But i realized yesterday i was way wrong!! I had no idea it was 15 yrs old i think i read... i def have seen lots of beat up cars around! Its insane!
Still making $35hr plus driving full time in my market. 67% AR but going up fast. Once I started to get picky with rides my hourly rate dropped dramatically. I'm now accepting almost all rides and I'm not waiting a second for any ride no matter what time of day.
The mystery surge "heat map" has been in effect in Cincinnati since December (approximately) This has severely decreased my earnings. Everything she says is true - the disappearing incentives, the hourly cap with upfront. I have been telling everyone about this for a while now and on New Years Eve the surges were nearly non-existent even though the heat map was blazing purple all over. Example: I got a ride to drive about 6 blocks downtown for $14. Passenger was charged $44. And I wondered why no tip. LOL
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Mystery surge is the worst
Mystery surge is the worst
Uber cut, another 15% For each comfort ride in richmond, virginia on february 15 /2024
Kudos to Catherine I’m also in mental health and do this very part time
Hampton Roads driver here. A lot of drivers use the rental program (so they can only use uber or lyft) There's a 2 month waiting period to get one by me. Uber and Lyft are focusing on $$/hr (Lyft now even tells you the est $$/hr on the trip offer)
Mystery surge is no longer in effect here but you will beat the crap out of your car minimizing any earnings, unless you get a rental.... which they rob you of $378/week. You just can't win.
This has become such a miserable experience so fast I honestly can't even watch the show friends anymore after David Schwimmer and Jennifer Anniston did a commercial for uber.
I'm in Tennessee, its tge same deal here. One time there was a $10 surge on top of a ride which they didnt give me. They told me they compare the time it took you to get to the customer and choose the "higher" number. If you drive for uber fooltime, you need to see a doctor. I hope enough drivers get pissed and sue Uber
That 30 something dropped to 20 something for me too and once I make so much it gets worse so I go for 500.00 on each app to get to my 2500 a week that just is not going to happen in 40 hrs and I love pop 😂
POT
At the end of the day. Drivers go out and drive. In the hopes to get that surge and unicorn. If you stop surging the prices. No one will drive. $0.40 a mile isn’t it ! $2.87 min fare ride on Lyft isn’t it!
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Same here in Austin. The algo makes it so that you can only earn 19 to 23 per hour before paying for gas
I got 14.00 from Uber for fair adjustment. Lol. Thank you Sergio.
Better than nothing
You and me both I don’t like the smoking either I buy Ozium spray
Lots of offers, I agree, but the offers are crap!
It’s time to turn that stupid app off and go get a 9 to 5
These gig apps and cell phones are the equivalent of adult busy boxes to keep ppl distracted from the real effects of the "Building Back Better " economy.
You've seen those busy boxes for babies right? Spin the wheel, turn the knob, open the little door with the .mirror behind it so you can "see the baby",, lol yeah same thing but for adults.
Doordash in Seattle was forced to pay gig workers 78 cents a mile and 44 cents a min or a min of $5 an order. Now orders have decreased by 2,150/day or 30,000 less orders over two weeks.
But at least car costs are being covered (as long as you're sitting still with the motor off and not getting robbed or carjacked while doing so)
44 cents a min imagine that! $26.40 an hour. Is it any wonder doordash chose to pay $5 min per offer instead? More than $5 at a 44. cent per minute rate waiting 5 minutes for an order to be made...wait another 5 minutes for customer to come to the door.
Imagine if rideshare drivers got paid for driving to the customer at that rate!
Upfront pricing is upfront bullshit.
Turn the apps off and put the busy boxes away. Lmao
Facts 💯
I don't even care. Why would anybody wanna work for a company that only gives you a week off? I take 4 months off last year and I still made 55000.
@@Macd-q2b
Really you can only take a week off? I didn't know that I wonder if this also applies to Doordash and Ubereats?
$55K gross or net?
Sergio and RideShare Professor are Gods !
Drivers on Uber and Lyft are not Independent Contractors - whether it's for part time and/or Full time hours. For example, the fact that drivers do not have access to their ratings and reviews left by Passengers. When I go out to a restaurant I can see and leave a (Google) review of the establishment/Business. As a driver, you don't have full access to that from Uber/Lyft. you see a few numbers with not much data as to the why. When you work a 9-5 job every employee has a file that's held by the HR department. You can request that file by writing a letter however, you may not get everything in that file. As an independent Contractor you need to run your business and information from ratings should be 100% accessible to every driver from Uber and Lyft. Same goes for earnings as well. We are in the right to have 100% transparency because it's your business and if not then technically Rideshare drivers are employees but are purposely being misclassified for obvious reasons.
I'm in Austin. Fake surges are just that, fake.
Drivers are subsidizing rides!
Great interview
Thanks
I had a Lyft driver the other day that told me that she rents a car with Hertz to do this. It was a new Tesla. She is paying $400 a week. She thinks it's worth it because the car is electric so no gas, car insurance is included, tires and repairs..... And unlimited mileage. It still seems like a lot of money to be able to even profit.
Good interview Sergio.
thanks
Changes began March, 23, when uber began to raise rider prices and lower driver pay.
Exactly. UE you still need commercial insurance.
I did 32 rides online 15hrs 36min $573 10 cash today. Not sure how I was able to go past 12hrs? 7 tips 2 cash
Time to start advertising mi own taxi service and passing on mi number to customers uber is just getting worst
So many truth
All of this happening in Tulsa. There’s no way to make stacking useful. Lyft offered “Turbo” percentages added to base rates plus surges. Base rates were dropped to the point that a driver might make less than the normal rate or if they are lucky, make $.30 more than the normal rate. This with a “40% “ turbo and a $2 surge.
Veteran driver in Los Angeles here. These last 2 weeks the money has gotten better, for me at least. No surge, but still making around $25 - $30 an hour on UberX/Lyft. The slow season sucks, but after 7 years of rideshare I'm used to it and still enjoy the job.
good, I am glad
Protest april 1st
How and why did it get better for you? Because I’m only relying on my prop 22 to make my money. But if it’s getting much better, I’ll go back to cherry picking!
@@kookoothebirdgirl1Well, obviously the slow season is ending and demand is picking up. Also I work during the hours with the least traffic. So as long as demand is steady, traffic and congestion isn't a factor. My best friend drives for Uber/Lyft and he makes shit money because he doesn't adapt and make IT work for him. The money is definitely not great in 2024 but the job definitely still works for me 😁🙏
I started 2 months ago, I agree with her on everything. Seems like most people around va beach use Lyft, military and Norfolk use Uber more. Lyft passengers tip me maybe 1 out of 10 to 12 rides. Uber riders usually tip me most of the time. Run into a lot of less than savory people on Lyft. Just my experience for the past two months. Anyone else have people book a ride with their account for a “friend” and they are sketchy asf?
I started in october and i have seen uber prices plumet. They give more to the riders than drivers. Luckily I found a different method and im making more with less time. Im sure every location is different.
Started doing Uber again a few months ago. When did they start cutting the trip info view time? Makes it impossible to see the incoming trip information.
It's been 10 seconds
I feel that at some point that was decreased.
This woman is well-spoken.
I have found that the deeper you dig into the way it works the angrier you will get. they want you to jump into car, get online, go, and NOT dissect or question anything. sometimes I do this just to make money without getting upset. (you still have to look out for the ocasional total rip off though)
100%
Great interview Sergio !!
But those unicorns get evened out with the next few rides being so low.
thank you so much for your insight!