My economy period heats the water perfectly but the boost program [set for the afternoon] does nothing, even though the boost button is lit. Any ideas as I’m fed up of boiling kettles for my sons evening bath. Even manual boost doesn’t heat the water at all.
Mine is showing timed boost. If I press the set button 3 times it shows 7am - What does this mean? . Also, it's 11:40am now and none of the programs should be running, but the upper element is hot to the touch...
What should I set my off peak and on peak time so that I can take a shower lol ? I don’t understand a thing I’m sorry but it’s such a headache setting this up
Hello, there is no on peak time there is only "off peak on" and off peak off". When you are setting off peak 1 on, this represents the start time for program 1 on the unit. When you are setting off peak 1 off, this represents the end time for program 1 on the unit. You may have a setting that allows a second off peak program ie "off peak 2 on" and "off peak 2 off", if this is the case simply repeat the programming steps applied to set your first program for the time you desire.
It seems to me that the water heater will be ON AND HEATING every time the light is blue. So if you have three time slots (as I do) that are off-peak and that is what you have programmed into the timer and the toggle switch is in the TIMED position, then the water heater will come on and heat the tank of water and keep it hot throughout all three timed off-peak periods. If you just want it to come on once a day, you should set you timer to a single off-peak mode (such as setting 0 on the internal dial) and then manually adjust it to the duration you want it to come on. The manual is atrocious at explaining this and this video isn't much use either.
Please note this is for immersion heaters only and has no effect on controlling the heating, if you wish to find out more please get in touch with our technical services team for an "in detail explanation" of the product's use and functions.
Is that correct if I set "off-peak" on at 1am, the boiler will be heat up at 1am and I set "off-peak" off at 5am, the boiler will stop heat the water at 5am till the next 1am?
When my economy light is illuminated does this mean my boiler is on? I’ve set my off peak times manually and economy light seems to come on during times I’ve not set. How do I stop this from happening? Seems unnecessarily confusing. I don’t understand the tariffs or how to change them or access them seems this may be the issue? Please can you help
This video is just as confusing as the manual. I just want hot water to be running anytime I turn the hot tap on (which could be anytime throughout the day) can you please provide a clear explanation here how I set it up that way?
Hi Lee, please contact the technical support team. They can help you have the hot water running 24/7, note that the cost will increase having the hot water active all day every day.
Sorry But does turning the OFF peak on mean you are turning off the boiler? So if I want the boiler to come on at 6am and off at 8am. I set the off peak off at 6am and set the off peak on at 8am?
Hi mind don’t seen to be giving me any hot water at all I set the time on for 1am on till 7am of peak then 2pm on till 4pm of peak then 7pm on till 09pm of peak still no hot water
This is such a stupid device. Every time us customers get a power cut (which is frequent now we are a NK economy) this daft thing resets. It has NO internal memory. So the Clock is wrong, the date is wrong, economy boost settings are all mucked up, & so you end up paying near £5 a DAY like I have to EDF until you track the culprit down. If you have this pre-historic piece of junk in your abode, check the damn thing every single day. Because it will get you in financial trouble, just to have hot water once a day. It's a nightmare. I am going to look into getting it replaced with something more modern, & throw this in the bin!
I need it hella dumbed down tbh, this is really confusing
My economy period heats the water perfectly but the boost program [set for the afternoon] does nothing, even though the boost button is lit. Any ideas as I’m fed up of boiling kettles for my sons evening bath. Even manual boost doesn’t heat the water at all.
Hi, please contact us by email and a representative will help you with your enquiry.
Mine is showing timed boost. If I press the set button 3 times it shows 7am - What does this mean? . Also, it's 11:40am now and none of the programs should be running, but the upper element is hot to the touch...
What should I set my off peak and on peak time so that I can take a shower lol ? I don’t understand a thing I’m sorry but it’s such a headache setting this up
Hello, there is no on peak time there is only "off peak on" and off peak off". When you are setting off peak 1 on, this represents the start time for program 1 on the unit. When you are setting off peak 1 off, this represents the end time for program 1 on the unit. You may have a setting that allows a second off peak program ie "off peak 2 on" and "off peak 2 off", if this is the case simply repeat the programming steps applied to set your first program for the time you desire.
Off peak time means the heater is off timings yeah?
It seems to me that the water heater will be ON AND HEATING every time the light is blue. So if you have three time slots (as I do) that are off-peak and that is what you have programmed into the timer and the toggle switch is in the TIMED position, then the water heater will come on and heat the tank of water and keep it hot throughout all three timed off-peak periods.
If you just want it to come on once a day, you should set you timer to a single off-peak mode (such as setting 0 on the internal dial) and then manually adjust it to the duration you want it to come on.
The manual is atrocious at explaining this and this video isn't much use either.
Please note this is for immersion heaters only and has no effect on controlling the heating, if you wish to find out more please get in touch with our technical services team for an "in detail explanation" of the product's use and functions.
Can you simply explain how I can have hot water on permanently?
Please contact the support team by email or phone and they will guide you on this.
Is that correct if I set "off-peak" on at 1am, the boiler will be heat up at 1am and I set "off-peak" off at 5am, the boiler will stop heat the water at 5am till the next 1am?
Hi, this is correct.
How much minutes/hours of hot water do you get for 4 hours of heated water?
If I set the switch to the OFF position will it still heat, just wondering for when I go on holiday and don’t want the hot water to run everyday
Hi, the off switch is an override feature so no output will be provided by the programmer during your time away.
When my economy light is illuminated does this mean my boiler is on? I’ve set my off peak times manually and economy light seems to come on during times I’ve not set. How do I stop this from happening? Seems unnecessarily confusing. I don’t understand the tariffs or how to change them or access them seems this may be the issue? Please can you help
Hi, Please contact the support team for assistance on the product.
@@Official_Timeguardanswer within the comment section so others can see!
What does Off peak time mean? Does it mean the duration for which the heater is not heating the water or its the other way round?
The lights of the boots and the screen sudnly went off the water now is not hot anymoore?
This video is just as confusing as the manual. I just want hot water to be running anytime I turn the hot tap on (which could be anytime throughout the day) can you please provide a clear explanation here how I set it up that way?
Hi Lee, please contact the technical support team. They can help you have the hot water running 24/7, note that the cost will increase having the hot water active all day every day.
How can I change the mode form maunal to auto
I’ve been looking for the answer to this!!!! Someone pls provide!!
Mine not working at all
Sorry
But does turning the OFF peak on mean you are turning off the boiler?
So if I want the boiler to come on at 6am and off at 8am.
I set the off peak off at 6am and set the off peak on at 8am?
Hello, this is correct. Off Peak is just a term for a cheaper electricity rate energy providers use for economy tariffs.
Hi mind don’t seen to be giving me any hot water at all I set the time on for 1am on till 7am of peak then 2pm on till 4pm of peak then 7pm on till 09pm of peak still no hot water
It's so hard to use a human to explain rather than a fake voice?
Hi, please note that all recent videos no longer use a generated voice.
This is such a stupid device. Every time us customers get a power cut (which is frequent now we are a NK economy) this daft thing resets. It has NO internal memory. So the Clock is wrong, the date is wrong, economy boost settings are all mucked up, & so you end up paying near £5 a DAY like I have to EDF until you track the culprit down. If you have this pre-historic piece of junk in your abode, check the damn thing every single day. Because it will get you in financial trouble, just to have hot water once a day. It's a nightmare. I am going to look into getting it replaced with something more modern, & throw this in the bin!