@@PKRVibesCareerGrowth sir one doubt retro auth used for emergency purpose since failed to get prior approval but since we have pos 23 emergency then do we need retro auth? pls clarify
@@parthasarathyvenkatachari2617 please note that if POS 23 there on claim form, it is not required to obtaining pre or retro Authorization. So if claims denied, as a AR caller, probe the same and request to reprocess the claims over the phone calls 📞 itself 😊
Sir, you have explained this scenario, but I do have some doubts. In some cases, rep refuses to take up the claim, even though the auth no# is valid for the DOS. If that's the case should be get a new auth no and send a corrected claim or appeal the claim. If the TFL has expired for sending corrected claim has expired, do we need to need to work for TFL denial or directly file an appeal if we are sure the claim will deny for TFL. My next question, name some insurances which accepts retro authorization. If rep says retro authorization is possible and tells the procedure to obtain retro auth, may I know who is responsible to get retro auth, is the AR caller himself or move to client review. My next scenario we are to obtain retro authorization, but the TFL is going to expire in another 2 days, then what's the procedure for that?
On high priority, again reach another insurance rep, probe that already we have valid auth#, so request for reprocess the claim over the phone call. If rep refused to reprocessing claim(means available auth not valid), so you can go for appeal with attached denied eob(acts as POTFL), MR. As a AR caller generally for recent DOS you can obtain retro auth from payer.
1st you call n reprocess . 2. If not reprocess , appeal with denied eob n MR. 3. If dos is recent , you can obtain retro. 4. If tfl expire ,then follow TFL workflow
Hi Ayyappa...All High dollars Office/inpatient services and Office Hospital based out patient services (example : Oxygen treatment) need authorization.
1)Retro authorization is surgery after request 72 hours between. 2)Iam checking some docs retro process tfl is 45 days . 3)retro is not possible any insurance. Which is one is right ?give some clarification
@@Pk123-t1w 2nd option is related to retro process. Kindly note that generally, a retro Auth will get/obtain by a doctor from an insurance company after treatment given to the patient(means after claim denied by payer). It might be within around 6months from DOS. (Depends on payers and type of treatments)
Hello Dinesh. Traditional Medicare will deny for no auth is very Rare. For E&M codes on 1st visit(New Pt ) no auth required. For follow up visits (established pt's visits ) auth will require is in rare condition s. You have to call traditional Medicare Representative and obtain further procedure accordingly.
Sir please can u tell us that what steps we need to follow in brightree and acue to every claim deniels . Like if no auth then in the software where we can check etc.🙏
Welcome you. You have to check/explore the providers services and details on your internal doctor's billing software for auth#. Also open pink CMS 1500 claim form and verify does claim billed with Auth# on Box#23.
@@PKRVibesCareerGrowth sir i can't able to fine what we need to check stuff to verify that denial is correct or not can u please made a vedios on that with every denial it will very helpful for me please 🙏
@@PKRVibesCareerGrowth thanks sir my training period is just near to end please made vedios that I can learn before my training complete thank u so much
sir if the service already rendered and provider got an auth from the secondary and not the primary and claim denied by primary for no auth. Cant ask for retro auth because past TFL, what should be done?
@@PKRVibesCareerGrowth thank you sir, i have one more question where can i get the appeal form for humana and cigna? what can i do to appeal if i cant find any?
As a AR Caller, you need to call payer and need to get the exact reason as why auth failed ?. Based on Medical records (Treatment or service given to patient) if you felt that the billed auth is valid, then good to go for an appeal with complete MR and along with necessary documents.
Thanks for sharing this , it really clear a lot!
Thanks Ashley Pratap
@@PKRVibesCareerGrowth😊
Need more scenario like no claim on file, maximum benefits met, denied for duplicate, claims paid, claim in process, etc.
Sure Amar. Max I will cover all scenarios
@@PKRVibesCareerGrowth thank you
Yes need these cases too
Sure@@AshleyPratap
Really superb. In one video you covered all scenarios. I easily understand thank you so much.
Welcome you nancyjesu
If I watched your video's previously, i would answered my interviewer questions 🥹
@@PKRVibesCareerGrowth Thank you so much. 🤝
Thank You so much, well explained
Welcome you Vijay
Bayya u r awesome Thanks for u r videos
Welcome you
Fabulous explanation sir , tq so much
Welcome you
@@PKRVibesCareerGrowth sir one doubt retro auth used for emergency purpose since failed to get prior approval but since we have pos 23 emergency then do we need retro auth? pls clarify
@@parthasarathyvenkatachari2617 please note that if POS 23 there on claim form, it is not required to obtaining pre or retro Authorization. So if claims denied, as a AR caller, probe the same and request to reprocess the claims over the phone calls 📞 itself 😊
Thank you sir❤ for really help me I understand this scenario now❤
@@beautychaudhary1 welcome you and thank you for watching the video
Please make a video on how to send primary EOB claim denied for missing eob
Sure I will make 👍
Sir, you have explained this scenario, but I do have some doubts. In some cases, rep refuses to take up the claim, even though the auth no# is valid for the DOS. If that's the case should be get a new auth no and send a corrected claim or appeal the claim. If the TFL has expired for sending corrected claim has expired, do we need to need to work for TFL denial or directly file an appeal if we are sure the claim will deny for TFL. My next question, name some insurances which accepts retro authorization. If rep says retro authorization is possible and tells the procedure to obtain retro auth, may I know who is responsible to get retro auth, is the AR caller himself or move to client review. My next scenario we are to obtain retro authorization, but the TFL is going to expire in another 2 days, then what's the procedure for that?
On high priority, again reach another insurance rep, probe that already we have valid auth#, so request for reprocess the claim over the phone call. If rep refused to reprocessing claim(means available auth not valid), so you can go for appeal with attached denied eob(acts as POTFL), MR. As a AR caller generally for recent DOS you can obtain retro auth from payer.
1st you call n reprocess . 2. If not reprocess , appeal with denied eob n MR. 3. If dos is recent , you can obtain retro. 4. If tfl expire ,then follow TFL workflow
what kind special office visits need authorization
Hi Ayyappa...All High dollars Office/inpatient services and Office Hospital based out patient services (example : Oxygen treatment) need authorization.
1)Retro authorization is surgery after request 72 hours between.
2)Iam checking some docs retro process tfl is 45 days .
3)retro is not possible any insurance.
Which is one is right ?give some clarification
@@Pk123-t1w 2nd option is related to retro process. Kindly note that generally, a retro Auth will get/obtain by a doctor from an insurance company after treatment given to the patient(means after claim denied by payer). It might be within around 6months from DOS. (Depends on payers and type of treatments)
Great information thanks sir
Welcome you
which services doesn't require AUTHORIZATION ?
Emergency services, Routine services, small dollar services and out patient services are doesn't require Authorization.
Thank you so much sir
Welcome you.
What if the claim Is denied for no auth by Medicare for e and m code in this case what we would do?
Hello Dinesh. Traditional Medicare will deny for no auth is very Rare. For E&M codes on 1st visit(New Pt ) no auth required. For follow up visits (established pt's visits ) auth will require is in rare condition s. You have to call traditional Medicare Representative and obtain further procedure accordingly.
And what is your designation in medical billing
Thankyou so so much
Welcome you
Valuable information 😊
Could you please explain about how to appeal with medical records and fax or mailing address
Sure
Explain about clia and ndc
Good suggestion 👍. In sooner, I'll make a video on CLIA , LCD & NDC (Non covered related).
per auth is not timely means?
Very helpful 🥺thanku
Welcome you Sumit
Do more videoe on Pi 22,pr 242 co 147
@@sri7580 sure 👍
Sir please can u tell us that what steps we need to follow in brightree and acue to every claim deniels .
Like if no auth then in the software where we can check etc.🙏
Welcome you. You have to check/explore the providers services and details on your internal doctor's billing software for auth#. Also open pink CMS 1500 claim form and verify does claim billed with Auth# on Box#23.
@@PKRVibesCareerGrowth sir i can't able to fine what we need to check stuff to verify that denial is correct or not can u please made a vedios on that with every denial it will very helpful for me please 🙏
@@rockingstressbusters3026 sure
@@PKRVibesCareerGrowth thanks sir my training period is just near to end please made vedios that I can learn before my training complete thank u so much
What denials you looking for ?
In which company you working
Sir Do you have any proper notes about RCM please share
Hi Venkatesh. Please ping me at krushnareddy521@gmail.com.
Sir I want to take some personal training from you can you give me
Ping me at krushnareddy521@gmail.com
sir if the service already rendered and provider got an auth from the secondary and not the primary and claim denied by primary for no auth. Cant ask for retro auth because past TFL, what should be done?
Since TFL expired don’t go for Retro. Good to Go on appealing
@@PKRVibesCareerGrowth thank you sir, i have one more question where can i get the appeal form for humana and cigna? what can i do to appeal if i cant find any?
Hi bro kindly provide how to work for n286 referring doctor primary identifier
Hello bro ..are u sure is referring doctor or Rendering Provider?
What happened when patients authorization fails? Plzreply
As a AR Caller, you need to call payer and need to get the exact reason as why auth failed ?. Based on Medical records (Treatment or service given to patient) if you felt that the billed auth is valid, then good to go for an appeal with complete MR and along with necessary documents.
@@PKRVibesCareerGrowththank you sir
Tq bro
My pleasure brother.
Sir u from telugu state?
Yes Sai
@@PKRVibesCareerGrowth mi explanation chala bagundi sir
@@saicharanperla9244 thank you for your support.