Hi Kenzap! Amazing plugin, thanks for all your hard word. Just quick question. Is there a option to group tickets together for a single event? for example if i have an event and two separate tickets for that event. (General & VIP) is there a way to group it so when you click on the event you have say a drop down menu or something to choose your seating preference. Thanks
Hi Kenzap, I have just created an event ticketing platform to sell entry tickets for different sports events. Do you know if there is a plugin/dashboard that I can add to my website to allow event organizers access to see how many participants have entered their event and find other data related to this? Appreciate your advice
Myticket metaboxes on woocommerce products are not displayed. I've tried to rollback wordpress core and woocommerce, but nothing solved this issue. Any clues?
Hi Kenzap, I activated the plugin (by downloading it and pressing the "activate" button). However, it does not seem to work. When creating new products, I do not see the field with dates, etc. as you have in the video. Пожалуйста, подскажите что делать
Thanks for the great plugin and great video. I'm probably tired but can't work out how I can have a myticket-event product and a non-ticket. For example a ticket but also sell another product that is a cap. Or a programme Something that is a "normal" woocommerce product *alongside* a ticketed event. Thanks again!
Currently this is a limitation since when you add a ticket and a non ticket product the checkout process should differ but it can not. The best workaround to this problem is to launch your shop or ticket selling under different subdomain with another wp instance. If you have some other suggestions let me know!
Thanks for the great plugin. I really want to switch to this but the plugin doesn't not allow me to access the customizer in the back end. I tried changing themes but still failed to. Any assistance please
Can you Help me? I need to put the name of the ticket holder on the ticket at the time of checkout, this control is extremely important, but it’s disabled and I don’t know how to enable it. I uninstalled and installed the plugin Myticket and even then the ticket holder name it didn’t come enabled, but I know it is possible to do it, but I don’t know how. Please, I need Help
Hi, This tutorial so amazing, Can you help me, I installed the plugin in my WordPress, and I follow the instruction in this video, And I got some problem to add the product like I can't see the MyTicket Extra Details, when I do make product, can you help me with?, Thank you
We use Gutenberg editor as a backbone technology for editing pages. Unfortunately we are supporting third-party editors for content editing such as Elementor
Hello. Thanks for the video. Do I have to have a payment method set up for my ticketing options if I am charging $0.00 for my event or if I do it via a RSVP option? Also: is there some sort of option where only agents of my choice can book tickets when they log in with a username and password?
For payment you can choose cash upon delivery or woocommerce also had this feature to checkout without payment gateway. Regarding second question please provide a more detailed example and submit a topic here: kenzap.com/myticket-events-plugin/
Nice plugin - just what i was looking for. However i do have a question in case i want to sell a regular product. It is possible to remove the ticket "option" and do not send PDF on a regular product. Like selling a subscription it just need to send the order confirmation without a QR and PDF but for an event you would really like to have the QR and PDF option. Thanks in advance
If I understand you correctly you want to use one website both for selling woocommerce products and PDF tickets. Ideally you need to separate it. For example, create separate shopping site like shop.yourwebsite.com
@@KenzapCloud Hi, Pavel. First i would like to know if when i scan the qr code, i can get back the date of the event and the name below instead of the phone number or the document. And add on the .PDF ticket some custom woocommerce fields i created. Thank you for your answer.
Hello, why can't i get it working, I'm talking with the support over the week, no result. Trying to get to work with ticketing theme. I'm considering to ask refund and move on with other plugins.
Hello, I really like your plugin and want to use it. However, I don't see the "myTicket Events Details" fields in WooCommerce. Is there a solution for this? Thank you so much!
IDs are generated by the database directly. To restart its numbering you need to wipe some Woocommerce tables that contain orders. This requires data removal directly under mysql database.
Goodmorning, love this plugin it's very easy to use and exactly what we need. Now i have a little problem. De download button doesn't work, i get an error if i want to download the pdf after purchasing a ticket. And i don't receive any mails. Can you help us?
@@KenzapCloud Oké, i tried to get into my code but i can't. i'm new in wordpress. My website is hosted on wordpress. If i open the wordpress editor, it says i can't update my code and with filezilla it can't connect to the files. Can you help me with that? I did get an error in my mails. /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php. Foutmelding: Uncaught MpdfException: mPDF Error - cannot find TTF TrueType font file - /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/ttfonts/Sun-ExtA.ttf in /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php:3845 Stack trace: #0 /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php(4248): mPDF->AddFont('sun-exta', '') #1 /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/Tag.php(3904): mPDF->SetFont('sun-exta', '', 11, false) #2 /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php(16554): Tag->OpenTag('TABLE', Array, Array, 1) #3 /srv/htdocs/wp-content/plugins/myticket-events/templates/ticket-general/index.php(271): mPDF->WriteHTML('
@@aflerie5995 1. You need to remove the code from the PDF ticket that sends the font. Filezila should not be affected by this case. If you are not able to connect via FTP then there might be another issue with your site or access credentials not valid provided.
@@KenzapCloud i just found out that i have a wordpress.com website and it is not possible to connect to your code. it is only possible if you have a wordpress.org site. Do you have any other solution? because i can't remove the code like you asked :/
@@aflerie5995 yes wordpress.com is limited in this sense. We will roll out a new release within a couple of days. This must likely will fix your issue.
@@KenzapCloud For example, let's say I've created an event. Now I want to specify the number of tickets to sell for that event. Is there a way I can do that?
@@joshuasalifu3 Depending on which layout type you use. You start with restricting via the Woocommerce inventory and set mqx number of stock available.
Hey, this looks amazing. More people should hear about it... Anyway, a question / suggestion - I am selling only online events, and would be great to have the option to restrict part of the content of the event, to be visible only to those registered - to place event link (zoom), and event recording. Unless it's already possible?
Quick question sir. In setting up the ticket, can you please explain further how to get to the root folder, then move and rename the plugin within the theme root folder? I'm a complete novice 😢
Hi Kenzap! Amazing plugin, thanks for all your hard word. Just quick question.
Is there a option to group tickets together for a single event? for example if i have an event and two separate tickets for that event. (General & VIP) is there a way to group it so when you click on the event you have say a drop down menu or something to choose your seating preference.
Thanks
For some reason i do not have the slider and categories on the left?
This plugin is a work of art the only one with the capability of moving online tickets to venue validation.kEEP UP THE GOOD WORK.
How much is the plugin? x
@@Jaderoselima ITS FREE! ♥
Fabulous Event Ticket Plugin Thanx a lot , found it over the blogpost about Mapping Seats for Concert Reservations very good explained
It was a plugin conflict issue, I removed competitive ticketing plugins and it worked fine .THANKS
when generating pdf, is the QR code working ? i checked with my iphone camera but its not working ..
You need to debug your website API or switch to the Cloud solution instead.
Hi Kenzap,
I have just created an event ticketing platform to sell entry tickets for different sports events.
Do you know if there is a plugin/dashboard that I can add to my website to allow event organizers access to see how many participants have entered their event and find other data related to this? Appreciate your advice
what platform did you use?
Myticket metaboxes on woocommerce products are not displayed. I've tried to rollback wordpress core and woocommerce, but nothing solved this issue. Any clues?
Install CMB plugin
@@KenzapCloud Thanks! Nevertheless it should be documented anywhere. It worked.
Hi Kenzap,
I activated the plugin (by downloading it and pressing the "activate" button). However, it does not seem to work. When creating new products, I do not see the field with dates, etc. as you have in the video. Пожалуйста, подскажите что делать
Install CMB2 plugin as well
Thanks for the great plugin and great video.
I'm probably tired but can't work out how I can have a myticket-event product and a non-ticket. For example a ticket but also sell another product that is a cap. Or a programme Something that is a "normal" woocommerce product *alongside* a ticketed event.
Thanks again!
Currently this is a limitation since when you add a ticket and a non ticket product the checkout process should differ but it can not.
The best workaround to this problem is to launch your shop or ticket selling under different subdomain with another wp instance.
If you have some other suggestions let me know!
@@KenzapCloud Thank you. I'll have a think!
Thanks for the great plugin. I really want to switch to this but the plugin doesn't not allow me to access the customizer in the back end. I tried changing themes but still failed to. Any assistance please
You may try submitting a support ticket here: kenzap.com/myticket-events-plugin/
Hi Kenzap, Thank you so much for the video. Can you please help a little further changing the background of the ticket?
Can you please provide more details or better submit a ticket here: ask.kenzap.cloud/
Can you Help me?
I need to put the name of the ticket holder on the ticket at the time of checkout, this control is extremely important, but it’s disabled and I don’t know how to enable it.
I uninstalled and installed the plugin Myticket and even then the ticket holder name it didn’t come enabled, but I know it is possible to do it, but I don’t know how. Please, I need Help
Hi, This tutorial so amazing, Can you help me, I installed the plugin in my WordPress, and I follow the instruction in this video, And I got some problem to add the product like I can't see the MyTicket Extra Details, when I do make product, can you help me with?, Thank you
Please install CMB2 plugin
Thank you
Very useful plugins. Thanks for this.
upon plugin installation the My ticket details section is not visible, Kindly advise on a fix.
Hello Henzap. Thanks again for this video. Can Elementor be used to edit or set up MyTickets Event plugin?
We use Gutenberg editor as a backbone technology for editing pages.
Unfortunately we are supporting third-party editors for content editing such as Elementor
beautiful, how do i classify my tickects into vvip, vip, general, early bird etc ?
Depending on your logics but you can implement woocommerce variable products. (without seat reservation)
@@KenzapCloud thank you but I can seem to find such a plugin
docs.woocommerce.com/document/variable-product/#
I am using wp-event manager for listing the events so can this plugin will be useful with wp-event manager plugin?
Plugins work entirely independently of each other.
@@KenzapCloud Thanks!
@keznap how can I get the theme and how much is it?
kenzap.com/ticketing-events-tickets-pre-built-wordpress-website-1015107/
Powerful plugin ,But when I book at three Ticket,Only one ticket is going on mail others two Remaining ticket are not coming please help
This is a know issue with the last version. Next release should fix that.
Hello, I'm testing the plugin and I'm having a problem with the seat sales, the layout is not updating to sold chair. Am I doing something wrong?
Check out this thread: ask.kenzap.cloud/topic/update-seat-to-sold-out-after-ticket-selling-in-myticket-events/#post-6403
Hello. Thanks for the video. Do I have to have a payment method set up for my ticketing options if I am charging $0.00 for my event or if I do it via a RSVP option? Also: is there some sort of option where only agents of my choice can book tickets when they log in with a username and password?
For payment you can choose cash upon delivery or woocommerce also had this feature to checkout without payment gateway.
Regarding second question please provide a more detailed example and submit a topic here: kenzap.com/myticket-events-plugin/
Nice plugin - just what i was looking for. However i do have a question in case i want to sell a regular product. It is possible to remove the ticket "option" and do not send PDF on a regular product. Like selling a subscription it just need to send the order confirmation without a QR and PDF but for an event you would really like to have the QR and PDF option. Thanks in advance
If I understand you correctly you want to use one website both for selling woocommerce products and PDF tickets.
Ideally you need to separate it. For example, create separate shopping site like shop.yourwebsite.com
Is there any way to add more data about the buyer on the .pdf ticket? I can't find it on the .php files
thank you very much this plugin is wonderful
You can any data that comes with woocommerce checkout. What kind of information is that specifically?
@@KenzapCloud Hi, Pavel. First i would like to know if when i scan the qr code, i can get back the date of the event and the name below instead of the phone number or the document. And add on the .PDF ticket some custom woocommerce fields i created.
Thank you for your answer.
@@matiasgranato481 do you want to display these fields inside the app that scans PDF or on the PDF ticket itself during scan?
@@KenzapCloud It would be perfect in both.
Can it work with travel and tour package in woocommerce
Yes you can sell any product or services as long as the functionality matches your specific requirements.
Hello, why can't i get it working, I'm talking with the support over the week, no result. Trying to get to work with ticketing theme. I'm considering to ask refund and move on with other plugins.
Which theme are you referring to?
If you are a Themeforest customer please use this forum for official support instead: ask.kenzap.cloud/
@@KenzapCloud Theme name is"Ticketing" and if you look there, my conversation is the longest one:(
Hi what WordPress theme works the best with the plugin?
kenzap.com/ticketing-events-tickets-pre-built-wordpress-website-1015107/
Hello, I really like your plugin and want to use it. However, I don't see the "myTicket Events Details" fields in WooCommerce. Is there a solution for this? Thank you so much!
try installing this plugin: wordpress.org/plugins/cmb2/
@@KenzapCloud This fixes it, thank you!
How can I restart the ticket id from #001
IDs are generated by the database directly.
To restart its numbering you need to wipe some Woocommerce tables that contain orders.
This requires data removal directly under mysql database.
Goodmorning, love this plugin it's very easy to use and exactly what we need. Now i have a little problem. De download button doesn't work, i get an error if i want to download the pdf after purchasing a ticket. And i don't receive any mails. Can you help us?
Just to make sure check what is under the debug log it should indicate the error kenzap.blog/how-to-enable-debug-log-in-wordpress/
@@KenzapCloud Oké, i tried to get into my code but i can't. i'm new in wordpress. My website is hosted on wordpress. If i open the wordpress editor, it says i can't update my code and with filezilla it can't connect to the files. Can you help me with that?
I did get an error in my mails.
/srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php. Foutmelding: Uncaught MpdfException: mPDF Error - cannot find TTF TrueType font file - /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/ttfonts/Sun-ExtA.ttf in /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php:3845
Stack trace:
#0 /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php(4248): mPDF->AddFont('sun-exta', '')
#1 /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/Tag.php(3904): mPDF->SetFont('sun-exta', '', 11, false)
#2 /srv/htdocs/wp-content/plugins/myticket-events/inc/mpdf/vendor/mpdf/mpdf/mpdf.php(16554): Tag->OpenTag('TABLE', Array, Array, 1)
#3 /srv/htdocs/wp-content/plugins/myticket-events/templates/ticket-general/index.php(271): mPDF->WriteHTML('
@@aflerie5995 1. You need to remove the code from the PDF ticket that sends the font.
Filezila should not be affected by this case. If you are not able to connect via FTP then there might be another issue with your site or access credentials not valid provided.
@@KenzapCloud i just found out that i have a wordpress.com website and it is not possible to connect to your code. it is only possible if you have a wordpress.org site. Do you have any other solution? because i can't remove the code like you asked :/
@@aflerie5995 yes wordpress.com is limited in this sense. We will roll out a new release within a couple of days. This must likely will fix your issue.
Can you please add quantity, so that we can specify the quantity of tickets for different events
Can you please provide a more detailed example?
@@KenzapCloud For example, let's say I've created an event. Now I want to specify the number of tickets to sell for that event. Is there a way I can do that?
@@joshuasalifu3 Depending on which layout type you use.
You start with restricting via the Woocommerce inventory and set mqx number of stock available.
@@KenzapCloud please which layout type allows that?
@@joshuasalifu3 all layouts are linked with these Woocommerce settings.
Can users add events using this plugin?
You can grant users access to the backend to create events. However there is no special interface for that.
Hey, this looks amazing. More people should hear about it...
Anyway, a question / suggestion - I am selling only online events, and would be great to have the option to restrict part of the content of the event, to be visible only to those registered - to place event link (zoom), and event recording. Unless it's already possible?
You can achieve partial content restriction with the help of other plugins, such as Ultimate Members
Please make a video on Event booking website with free plugins
maybe event booking in this plugins is represented by buy ticket (add to cart) ?
Very helpful
Quick question sir.
In setting up the ticket, can you please explain further how to get to the root folder, then move and rename the plugin within the theme root folder?
I'm a complete novice 😢
Can I reach you on your Instagram if so what's your handle or Facebook?
For support enquiries please use this link: ask.kenzap.cloud/
I've installed woocommerce, myticket and CMB2 plugin. I am not seeing Myticket Extra Details. Any thoughts?