The Rise of Mega Drive-Thrus
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- Опубликовано: 12 сен 2024
- Fast-food drive-thrus are an American institution, with half of Americans going through one every week. Today, 75% of fast-food restaurants' sales come from the drive-thru, and the big chains know it. They’re adding more lanes to keep up with demand. In Brooklyn Park, Minnesota, a four-lane Taco Bell with a food elevator is serving customers at record speeds and is just one example of the “mega” drive-thru trend revolutionizing fast food. But how did we go from super-sized fries to super-sized drive-thrus? The Hustle’s Noelle Medina goes drive-thru hopping around Los Angeles to find out.
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Nah i hate spam. Not gonna willingly sign up for more lol.
In my area it's become faster to walk inside some fast food joints than to wait on the drive thru line.
So true.
And I'm ok with that. Enjoy being around people ✌️
@@everythingisfine9988So do I, but starving is painful
@@EdgeLie keeps the diabetes at bay
@@EdgeLie My guy, if you are starving you should be hitting the food pantry not a fast food joint.
We need more walkable neighborhoods with beautiful, relaxing patios where we can enjoy our meals
Like EU
Or parts of Tokyo.
The majority of people have to want that type of neighborhood, most NIMBY's block that type of neighborhood.
@@sentinel151it makes sense to eat outside with homelessness is going up
The best we can do is a 4 lane drive through with no seating area.
This is a sign that the auto lobby is succeeding in worsening car dependency.
Ohh it will cause a huge mega back up all the time. And they will blame pedestrian somehow so they can remove sidewalks to add more the drive through
As long as many insist on “compassion” for criminals and the mentally ill, most of us will continue to prefer having metal cages around us. Car lobbyists don’t need to do a thing.
For those that are poor and don’t have a car, they’re cooked.
Remember to work hard and try your best
so what
They’re preparing for auto driving cars and a still growing population…
I like the irony of the city council member talking about the risks of getting hit by a car and drive-thrus and his previous traumatic experience, just as it cuts to the host driving while filming and holding her Chick-Fil-A milkshake 😂
And to make it worse, she's looking down. What type of handsfree attachment is she using? 😂😂😂
I really hate that you need a car to do anything in this country. I was talking with a friend who was raised in Istanbul. He had a corner store and a bakery down the street. When I thought about my child hood (suburbs) I never got to a store w/o a car. Also the summers before I could drive were awful because I was in a neighborhood 10 miles away from the neighborhood where all my friends were
I live in a suburb and I can bike to my friends houses
Oh yes, very common in Europe to have corner grocery stores and bakeries. Also, patisseries, those are another level than America's patisseries, and much more common. European cities tend to be real cities, while america is suburbia central with an often weak excuse for a downtown. Granted, you go to the Nordic countries (Sweden, Norway, etc), and it becomes more like America with spread out stores and takes about a mile to get to the closest grocery store.
That's what I loved about visiting London & Manchester: I could walk to a lot of places or catch a train/tram to go further. It was totally enjoyable.
It’s dreadful.
McDonald's having 2 lanes changed nothing since there's never more than one person taking orders at any given time. The one and only person is going to get the order on the lane next to you, then once done with it, will take your order.
That’s actually not true. They sometimes do have more than one (sometimes not on site) but majority they only have one person taking orders, two lanes and two menus speed up the process as you don’t lose that time between when one person places the order and the next driver moves up, looks at the menu and considers what they are ordering, than places the order, then moves out of the spot to the pick window. That has to be at least 90 seconds per customer saved so if you are the 6th person to arrive in line, that saves you at least 4 minutes maybe 5-6 min.
They outsource their order taking to call centers. Half the time, the person you hear on the speaker taking your order isnt even inside the store.
It takes 20 minutes for just one lane…
4 lanes = all day wait. 😂
Anyone from minnesota notice that the food here is usually garbage? The workers never get my order right, it's always cold and when you push the button for help, they have no idea what's going on. It's horrible. I'd rather wait an extra 5 to 10 mins in line at a smaller taco bell location for better service and better food.
Chick-fil-A’s latest drive-thrus are state of the art. Two lanes, each manned by an employee, who takes your order on a tablet, and takes your payment. Then, your two lanes feed into one, with a second “spare” lane on the right side of your car. If your order is smaller than the car in front of you and your order is ready sooner, the employee stationed outside the drive-thru food delivery window will deliver it to your car, and you can exit using the spare lane, which speeds up the whole drive-thru. But how do they know who is who? They ask for your name when you place the order, and they also note the color and model of your car. And as much as I’m not a fan of mixing Christianity and business, Chick-fil-A’s employees are unfailingly polite, and usually smiling. McDonald’s and In-N-Out should take notice of this huge improvement in drive-thru operation.
Mormons and phone customer service.
Portillos has had employees in the drive thru line taking your order, and others bringing your food out for years. They just put a number tag on your window like at the deli.
I don't want a "state of the art drive through" I just want a walk up window 😂 why is it so hard for them to give us options.
@@mcsomeone2681Suburban America is obsessed with fake low class “luxury” that’s really an inconvenience.
@@mcsomeone2681There's a McD's in downtown Toronto that's open 24hrs that used to have a walk up window. It was a brilliant idea so they didn't have to have all the drunks (and homeless) walk in and mess up the dining room and bathroom. They removed the walk-up window many years ago for a reason that I simply can't understand.
They don't do this because it's more efficient to drive through than walk in, they do it because it creates a disconnect between you and the customer service. If they make a mistake you are less likely to wait in line again compared to dining in, similarly once you are in a drive through line you are often "boxed in" by curbs and other cars so you can't change your mind if they are taking too long.
Fax
I thought of this forever ago, but honestly fast food restaurants should just go fully mobile and use food trucks and deliveries from them too.
Actually didn’t even think of a lot of the stuff in the video. Quite interesting and great video!
So, the USA becomes even lazier.
Soon people will never have to leave their car and can live their entire life inside a car
Blame people for economic conditions far beyond their scope and call them lazy? The economic infrastructure changed, ppl went to suburbs built closer to latest job centers, for necessity, these are far removed from sidewalks, neighborhoods and corner stores. They require cars. unfortunately.
@@good1day726 US people did this to themselves. Every old person in the USA I talk to wants to live in the green. Outside of the city aka suburbs. What do they think how that works? Of course you are going to live hundred miles away from the place you work. Cities are economic centers, always have been. Office parks can only replace so much of this. It's a ponzi scheme, especially when I look at the infrastructure costs to sustain this madness of suburbs.
They can’t get your order right with one drive thru window, now they wanna kcuF up orders 4 times as fast and wonder why they keep losing money.
Singaporea style Hawkers Centers and residential buildings plus mass transit looks like a better options for cities.
Lol
This is absolutely insane. The lengths americans will go to avoid walking 50 steps.
Idc how many lanes they have, if the business is slow they're just slow and that's basically what i try to avoid. You could have 10 lanes, but if there's only 2-3 making the food inside it'll be slow operations regardless of the 10 lanes.
Put the microphone on the desk!
Don't wanna
I love when they talk about this, my brother was part of the team that designed this thing.
They will never be able to totally eliminate walk in service at fast food or else they will get people walking up to the drive through window trying to order. During COVID some places in easily walked distances to apartments had this issue constantly, people wanted to just walk over vs driving so they were walking up to the drive through and getting refused service until they raised a stink.
1 minute saved per customer at Taco Bell is like 1 hour saved every 3 to 4 hours. That's pretty massive in being able to serve far more customers throughout a day!
I actually bike to that tacobell, and I was able to go inside and order on the kiosk. There wasn’t a dining area, just a glass where the employees put your food
I remember as a kid 93-94 a McDonald's by me in NJ had the food belt, since Drive Thru was on the other side of the restaurant
Mega Drive Throughs makes the restaurants parking lots look like petrol stations (minus the gasoline pump)
I wonder if they have a walk up window? I am disabled and can't drive. I rely on transit to get around.
Stop looking at the camera when driving and focus on actually driving your car. Only look at your camera, if need be, when your car is completely stationary.
This is a great channel. Wonder why I never found it earlier
A four or 6 lane drives through, under a ghost kitchen seems like a much more efficient use of land.
Just a little fun fact:
In Germany we don’t call it „Drive Thru“ but instead „Drive in“
In America a "Drive In" is a place to stay in your car while watching movies. It is a huge parking area with a giant screen where you tune into a radio station for the audio. There is also a building for buying snacks and using the restroom. Not many of them around anymore but they were huge back in the early days of cars like when the fast food restaurants were taking off in the 50's and 60's. I watched Rambo 3 at one when I was a kid with my brother and parents.
@@johnnymac6178 yeah that’s called „Auto Kino“ in Germany (-> car cinema)
Oh we have those. News talks all time about cars driving into buildings.
while someone already mentioned the movie theater use of the term the USA also had and in a few places still has drive in restaurants where you pull up and you get served at your car and eat there. "Car Hop" service is what its called also. That is why we have the term drive through/thru, That indicated you pulled up and got food and hit the road again.
So yes those old movies where you saw people eating in the car and getting waited on at the car was a real thing and technically still exists if you have a "Sonic Drivein" nearby when in the USA.
@@filanfyretracker Mr D's.
The two way speaker that is Navy invention from sound power phone on the naval ships
Great video!!!!!!!!
At some fast food places, it's almost a bother to them if you show up in person at the counter.
I see future fast food buildings to be two story where first level just for drive throughs while second level would be small dining area and cooking. Maybe three level building if the area is busy enough?
As long as they have enough employees to run it...
A restaurant that have 2 drive throughs and used to use full time is checkers and Rally's I'm surprised they wasn't in video or mention at the beginning for being one of the first restaurants that have two drive-throughs
Love these lunch size videos!
in my town few places are using drone like things with 2 way speakers giving you food anywhere bc property space costs so much to add a drive thru thingy. Why rent a space for millions when once can get away without drive thru etc bc you can still drive and park and order.
Drive thrus started in Springfield, Missouri. Not California
I live less than a mile from Taco Bell Defy. It's convenient. I don't eat most fast food anymore, but it was convenient.
I didn't know other fast food places did this. I thought chick fil a was the only one that had more than a double drive through
Back in the day, banks used to do this. This is before ATMs and people had to go the banks for money.
I vaguely remember this when I was a little kid. It was fun to watch the money chutes.
The taco bell drive through looks like a toll plaza lol
I prefer mobile ordering, I pre-order 15 minutes in advance by the time I get there its ready. yeah the food might be cold sometimes that's a risk instead of waiting on the line whether in person or in a Drive-Thru
No matter how many lanes, why is it I always get stuck behind someone who doesn't know what they want or they're ordering for 5+ people?
not only drive-thrus are getting bigger, americans are getting bigger too.. not something to celebrate
First drive-up window was in 1921, Springfield, IL Maid-Rite. A location which still exists today at 118 N. Pasfield St.
Though everyone stopped eating fast food. Cause it was so expensive? 😂
>> & watch from here --> 6:00
Won't be long before your drive thru is the size of a Sam's Club
so the whole point of "drive-thru" is not to get out of the car....if you wanna get your food faster, why not order ahead of time and pick up via drive-thru? the long wait times in the drive-thru can be avoided if customers can only order ahead via app. then you wont have a bunch of people waiting behind an indecisive person. scan QR code or provide order# to pickup your order.
I could only watch until I saw how ridiculously she held the mic. And that's how your channel gets on the ignore list
One argument for people who like walkable neighborhoods, how am I a responsible gun owner going to transport my guns to the range? I CANT! not without a car, im not gonna bring everything on a bus or a train. thats why i love cars. you can tell just about anyones politics or gender identity just by how they view cars. if you like tight knit places leave this country
I remember when this used to be for banks
We only left with delivery and drive thru foods 😢
the social emergency caused more distance between employees and customers. what Atlanta can't approve the state of Georgia will.
Has anyone ever heard of obesity?
🎶 Big Back Big Back 🎶
The 2 story ones are terrible. Forcing people to eat in the car and no restrooms for customers. Fast food is gross and cold by the time you drive it home. Or you don't have a home if on a roadtrip
I had this idea 20 years ago for truck stops
I've been there!!! This place is massive 0:05
This was a bad idea starting with chic fil a
A car park friendly restaurant designed in a circle will attract people to go out again but we gotta raise wages for the bottom and taxes raised on the wealthy
They need a building with 2 floors for Inn n out
Two decades later
What is the city in 3:34?
I aint eating food that got shot through a tube. Thats disgusting
First drive dive thru was Reds hamburg Springfield MO on rt 66
Bouta walk through one
I had this idea years ago. Too bad it's Taco Bell
I dislike how portion sizes have went up, but not matching the price.
Sure you might get 10-15% more food but the price went up 80% so mentally it seems like you pay more to get more.
Also I’ve been cutting back on food and wanting smaller portion sizes, so I can eat less more often, but routinely I feel like it’s always a bite or so too much.
Must certainly help their margins with a great volume of product being sold every time
But is there something mire fir sale at tge border
We clearly haven’t learned that adding just one more lane doesn’t really help things, but alright then 😂
Maybe a lint roller for that microphone cover?
Stop going to chick fil a. Air fryers exist.
What?
It's weird to think about but I can remember being terrified to go to a Starbucks drive-thru for the first time during covid. This is after not even stepping foot outside my house for a month.
Every whare we look jobs Re going to AI and the robot's.😂😂😂
As a European I can only say yuck, no thanks!
Well, so long as the order is correct, and I don’t need anything else, and I don’t need to change anything, I’m fine with an elevator handing me my food, rather than a human.
Why the mexican love eating bean , avocado , groubd beef , tomatoes...but chicken fahita in san diego naval base taco bell is greatest
I hate tjat if ya walk up to drive thru they wont serve ya😢
"Food elevator": dumbwaiter. Unless some Gen-Z woke maniacs decide to feel ofended by the word "dumbwaiter".
another world in and out of human comprehension.
Maybe Dystopian and Heaven Businesspeople may get somewhere more eco•environment placewise.
Uhhhhhh........... Americans!😒
Dats wut wee doo in 'Murica
Such a terrible trend.
☠️🎩
0:21 What is going on with that huge mic and the way you are holding it in the frame.....annoying much!
Will you marry me
You are beautiful.
wear an o ring to keep 4skin forward in place for a mood increase🟩🟥