George, thank you very much for your video posted 3 years ago. One of my living room Hunter Douglas UltraGlide2 shades (installed in 2015) stopped working this year (2024), the problem is the exact same as what you described here. After watching the video many times, I took the plunge, disassembled the clutch, drilled a 1/8” hole, and solved the problem with a screw I found at home. Perfect fix and probably stronger than the original. Thanks again, Allen in Toronto.
We've had the same issue with 2 blinds and this time I wanted to fix it myself. This video was immensely helpful! I had a little trouble with the spring popping out and I had to re-thread the whole thing 3 times which was a little crazy. I'd recommend anyone who attempts this be super careful with the string and the locking mechanism too. In the end, I got it done.
Nice video. Thank you for sharing! Your procedure is well thought out. I was thinking of adding a screw to replace that broken plastic tab. You helped me with the details! Allow yourself a pat on the back my friend. 😊
Really appreciate your video! It helps a lot. My clutch got the same problem. That plastic piece to hold the spring is damaged and it wont retract. Now to put a screw it! I will copy your steps! 👍👍
Thanks for your detailed video. My blind looks the same. On mine the string broke, so I hope to find a knowledgeable person to fix the problem. I do love Hunter Blinds. The blind is 14 years old, and the first string to break!
Thanks for your advice. I successfully rebuilt the clutch mechanism including recovering from the spring exploding all over the place as you mentioned;-). My current problem is in reinstallation, it appears that the mechanism on the other end of the blind appears to have a spring in it as well. When I try to re-wind the blind, something is going on related to the opposite end. How do I set everything in a “neutral” position so that when I install, perhaps the blind is down and will wind up via the ratchet mechanism? I have looked all over and find no advice on this procedure as everyone assumes all is well with how the blind is positioned for re-installation…. Thanks!
Since it is a ratchet mechanism, rather than a pulley system, there is no need for an up or down position. I installed it in a neutral position - about 10 inches of blind. If I remember correctly the non-ratchet end has a spring that works horizontally - just keeping the blind in the ratchet system and has no direct force for going up or down. I think I remember there is also a cog wheel mechanism which I think stops the blind from going down between ratchet pulls. Hope this helps!
For the life of me, I cannot understand the “loop” section. Why are we doing this? Where does the slack come from if we have wound all the line on the spool? Thank you if you can give a little more detail here…
The “adding a loop” is done to tension the spring enough so that the hooked end of the spring does not come off the screw we needed to install. The “adding a loop” means that you add 1 rotation of string to the pulley that stores the string. You have to prevent rotation of the pulley as you add the loop. Hope this helps!
As others have said: great video for a badly designed piece of kit. I also got as far as the cord loop/tension creator and put up the white flag. Sadly!
This HunterDouglas is the most stupid over engineered design ever seen! So complicated mechanics for a simple task. The CEO and engineers don’t know the basic rule: Keep It Simple, Stupid! KISS. The video shows he can easily push the blinder back on the wall but actually it isn’t locked safely. In fact no way you can use their wall mount clips. Do Not Buy this brand! It will give you endless trouble, except you have skills like this video created. Nice video, thanks!
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We're using your excellent video to make a repair... 2024! That Colorado-sun will be blocked in no time. Much appreciated!!!
George, thank you very much for your video posted 3 years ago. One of my living room Hunter Douglas UltraGlide2 shades (installed in 2015) stopped working this year (2024), the problem is the exact same as what you described here. After watching the video many times, I took the plunge, disassembled the clutch, drilled a 1/8” hole, and solved the problem with a screw I found at home. Perfect fix and probably stronger than the original. Thanks again, Allen in Toronto.
We've had the same issue with 2 blinds and this time I wanted to fix it myself. This video was immensely helpful! I had a little trouble with the spring popping out and I had to re-thread the whole thing 3 times which was a little crazy. I'd recommend anyone who attempts this be super careful with the string and the locking mechanism too. In the end, I got it done.
Glad it helped!
Best video on RUclips to fix this.👌 thank you!
Nice video. Thank you for sharing! Your procedure is well thought out. I was thinking of adding a screw to replace that broken plastic tab. You helped me with the details! Allow yourself a pat on the back my friend. 😊
Wonderful video. Thank you so much for the detailed steps. We had the exact problem and this solution worked.
Really appreciate your video! It helps a lot. My clutch got the same problem. That plastic piece to hold the spring is damaged and it wont retract. Now to put a screw it! I will copy your steps! 👍👍
Thanks for your detailed video. My blind looks the same. On mine the string broke, so I hope to find a knowledgeable person to fix the problem. I do love Hunter Blinds. The blind is 14 years old, and the first string to break!
You can buy the correct string on Amazon You need to do everything that is on this video except for installing the screw.
Great video! Thank you for sharing- your repair method works!
Thanks for your advice. I successfully rebuilt the clutch mechanism including recovering from the spring exploding all over the place as you mentioned;-). My current problem is in reinstallation, it appears that the mechanism on the other end of the blind appears to have a spring in it as well. When I try to re-wind the blind, something is going on related to the opposite end. How do I set everything in a “neutral” position so that when I install, perhaps the blind is down and will wind up via the ratchet mechanism? I have looked all over and find no advice on this procedure as everyone assumes all is well with how the blind is positioned for re-installation…. Thanks!
Since it is a ratchet mechanism, rather than a pulley system, there is no need for an up or down position. I installed it in a neutral position - about 10 inches of blind. If I remember correctly the non-ratchet end has a spring that works horizontally - just keeping the blind in the ratchet system and has no direct force for going up or down. I think I remember there is also a cog wheel mechanism which I think stops the blind from going down between ratchet pulls. Hope this helps!
Thank you. Excellent.
where to buy this exact clutch assembly??
Much appreciated 🎉
For the life of me, I cannot understand the “loop” section. Why are we doing this? Where does the slack come from if we have wound all the line on the spool? Thank you if you can give a little more detail here…
The “adding a loop” is done to tension the spring enough so that the hooked end of the spring does not come off the screw we needed to install. The “adding a loop” means that you add 1 rotation of string to the pulley that stores the string. You have to prevent rotation of the pulley as you add the loop. Hope this helps!
The clutch is replaced free of charge by HunterDouglas warranty
The warranty we had was for five years only. These were older than that
As others have said: great video for a badly designed piece of kit. I also got as far as the cord loop/tension creator and put up the white flag. Sadly!
This HunterDouglas is the most stupid over engineered design ever seen! So complicated mechanics for a simple task. The CEO and engineers don’t know the basic rule: Keep It Simple, Stupid! KISS. The video shows he can easily push the blinder back on the wall but actually
it isn’t locked safely. In fact no way you can use their wall mount clips. Do Not Buy this brand! It will give you endless trouble, except you have skills like this video created. Nice video, thanks!