This actuator broke on my Cupra Born last winter, so the dealer replaced it on warranty, and now less than a year later i've started getting problems again... lovely...
Good day! Yes, it seems that they take in water, which freezes in the winter. Then the lock naturally stops moving as intended... You can heat it up with hot water / heat gun / heated garage... But you will struggle a lot to get all the water out.. and the next time it gets cold again, oops, you will have problems there again. Regards Pål ( Paul )
Very nice tutorial! I did it on my golf in 15 minutes, you don't have to remove the white upper interior, remove the torx and pull the black interior off a little to get to the plug, easy! Thanks!
For me, my actuator failed, it would not unlock (except if I pressed unlock 50 times, it would eventually unlock). This video was helpful for me to locate the wire from the trunk. To fix it, I just pressed unlock until the actuator unlocked, then unplugged the wire to it. It does not lock anymore, but saved me from having to buy a new actuator and from removing the actuator (i only opened up from the trunk and only a subset of what was removed in the video, i did nothing from outside). I would rather it not lock because it failed on me when I was at Empty...
Good day. Thank you very much for the feedback! Nice to hear more people's experiences and solutions! Many people have problems with these hatches! Greetings Pål
An owner of the 2020 E-Golf model here. I had the same problem 3 months ago and sprayed the entire unit with WD40 and cleaned it of dirt. My fuel filler flap works again without any problems and I also have to operate this flap every 2 days. ... But thanks for the video. … BTW: I love this car! 👍
Hello. Can probably go full of shit too yes. Many people I have spoken to here in Norway experience problems with this in the winter. As moisture has entered the mechanism over time, it freezes when called. But maybe oil can help with some of this too. Now I've had problems charging the car again in the last few days. High humidity and frost, cause problems in the connector, and the charger goes into red emergency mode... Hoping for a little warmer in a few days, and then the opportunity to thaw / dry up the contacts.. Maybe I'll get it back... Or so it ends up at the workshop AGAIN!!! Greeting Pål (Paul)
@@metalle0 … Simply spray WD40 onto the push button under the flap and press button several times. After 10 seconds, spray again and press several times. 👍
Thanks for the video, it was of great help and fixed my eGolf. Using the video it is actually not that difficult, little bit of fiddling but manageable with some patients. Dont let you be discouraged by it 😊
Thank you for your feedback! There is a lot you can do yourself, if you find videos, and try to take things slowly but surely :) Workshops are so expensive here in Norway, that you save a lot on what you can fix yourself! Greeting Pål (Paul)
Hi there Thanks for the video. My egolf had the exact same problem but I couldn’t face dismantling the interior of the boot to just unclip the wiring connection. So I took the lazy man’s route, disconnected the battery, cut the wires at the actuator and soldered and heat shrink sealed the wires to the new actuator. Not very professional but saved an awful lot of time. Worth considering as an alternative solution. Karl
Mine failed hard after a few intermittent incidents when a little gentle persuasion on the body next to the flap worked. 2020 eGolf. The dealer repaired it under warranty, but even they managed to break a small part when installing the new actuator. So it is a tricky job, and I had to wait for them to get the parts in. Thank you for showing how to get at it.
Hello. Yes, this is not a perfect solution. Especially in countries with a lot of rain or snow. If only the solutions for the wires had been a little longer, and the interconnection of the small trigger wires had been placed a little easier, but no. Hope it works for you now! Greeting Pål (Paul)
I just changed mine on my 2015 Golf Multifuel (E85). I didn't need to disassemble the interior, i just removed the boot light and support and put my hand through the hole to access the electric plug.
Good day! Yes, it was wiring specifically for the electric cars that caused extra challenges for me. See several have made this much easier on Diesel and petrol versions. Greeting Pål Paul)
@@justinholding02 We thought about an E-Up when we bought the Golf. But I got an extra discount on the e-Golf, so it wasn't that much more expensive, I remember. Unfortunately, my e-Golf is dead now. The battery has an internal short circuit. about 9 years and 180,000 km...
@@bildillamagasinI work for VW in France.. we have opened almost 50 battery repair centers.. these e-Golf batteries can easily be stripped and repaired.. but I expect it was too expensive to do?
@@justinholding02 Yes, too bad the nice cars are just thrown away when the battery dies :( Here in Norway, the prices for reprisons are beyond what such an old car has been. They should have NOK 17,000 just to take out the battery and check some small things, without disassembling it. Nice to hear that there are better solutions in France then! I've considered taking it out myself, and buying a battery from a car wrecker!
As many people have commented elsewhere it’s actually easier to just disable the lock. You can’t steal the fuel from an EV so it doesn’t need to lock. BTW if you take the mud shield out of the wheel arch you can access the back of the whole unit. It’s possible to remove it by unscrewing the torx screws. There no risk as the only time there Hugh voltage there is when the car is charging
Thank you very much for the information! Have heard of several creative solutions to replace the locking system with magnets, Velcro etc. But the hope is to find simple and affordable solutions that work. Greeting Pål (Paul)
Thank you for the video, it is quite helpful, unfortunately I have 0 skills and tools to even try. I need to get this replaced on my 2015 Egolf. I live in Oslo. Do you or the other viewers have a recommendation where can I go and how much is it supposed to cost? Should I buy the part by myself or the workshop would prefer that they order it for me? Any chance the insurance company will cover any costs?
Hello. I almost expect that Mekonomen or similar chains will be significantly cheaper than Møller!? I think the workshop probably doesn't want to exchange parts they haven't procured themselves. For at least 2 reasons. They make the money on the parts and they don't want to start a job, only to find out they get the wrong part from the customer. It takes a lot of time and can take up space in the workshop. Insurance? A bit uncertain. I had NOK 8,000 in equity plus my insurance. Now the car has gone a long way, and the deductible is up to 16,000. Then it will be a very expensive repair before it pays off. Greeting Pål (Paul)
Hei. Regner nesten med at Mekonomen eller tilsvarende kjeder, vil være vesentlig rimeligere en Møller!? Tror nok verksteden ikke ønsker å bytte deler de ikke har skaffet selv. Av minst 2 grunner. De tjener pengene på delene og de ønsker ikke å starte en jobb, for så og finne ut at de får feil del fra kunden. Det tar mye tid, og kan ta opp plass på verkstedet. Forsikring? Litt usikkert. Jeg hadde 8000,- i egenadel på plus forsikringen min. Nå har bilen gått langt, og egenandelen er oppe i 16000. Da skal de bli en veldig dyr reperasjon før det lønner seg. Hilsen Pål
Did you break any panel clips? Im trying to pull the panels out from the interior they are quite stiff and the orange trim tools are so flimsly, thanks for this video
Hello. I don't recall any of the clips being broken. But the chances are probably much greater if you have to work outside in cold weather. The plastic also becomes very brittle from the cold. Greeting Pål (Paul)
Another and better idea. To avoid huge surgery in the future. I would rather extend the two electrical wires and have connection right under the flap. So the next time when I have to change don't need to take down interior. And whole process of replacing will be from outside. I have to do the same soon. Because my actuator is worn. And I guess I will extend the wire and improve that. :)
@@bildillamagasin I have my egolf since 2016. Mollerbil Nesttun in Bergen did that on warranty 3 times. :D hehe. last week I bought actuator by myself and soon I'm going to change it. :)
@@pawelberge Hello. Changed three times, oh no... Then I think I'd gone a little crazy... Or maybe that's what I am, with all my projects.. Good thing you got it under warranty then! Regards Paul
@@pawelberge Yes, the warranty has expired on my car and battery as well. Had to take out extra insurance, so I have a bit to go on if there is a major fault with mine. :)
question is... do we need these two wires for led indicator. :D what if we just get rid of. Do egolf will show some fail? By the way... these 2 screws which holding the led indicator should be from outside instead of inside. then it could be easy to take out whole flap.
Good day! In any case, I depend on the LED indicator. My car has gone over 160,000 km and sometimes it just stops charging. Then it's nice to be able to see if the LED lights up, without having to go out to the car in the evening! But I don't know what, possibly comes as wrong information to the car if you cut those wires? Sees there is no optimal solution for the e-Golf. If something extra is just attached to a standard part, without putting in unnecessary extra work, it can look like.. Regards Pål (Paul)
Huh yes. VAG ( VW, Audi, Skoda etc... ), tends to just continue with weak solutions. Even after several years of major problems, they have not managed to get rid of many of the standard errors. Not only them either.... Other brands that spend many years before they realize their mistakes. 🤔
Hei Pål, what if i just manually/physically push the lock button(actuator) with finger and let the fuel door unlocked all the time? what's worst case scenario? Do i get any fail code? Possible that the fuel door will wobble during driving?
Good day! Yes, there are many who have major problems with this here in Norway now. Several have only used force and broken the lock, so they get charged, or filled with fuel on the petrol and diesel versions. I see I have experienced that the new activator has also cheated. Was advised to lock the car, then unlock it, and get into the car to "start" it. Then press opening the hatch at the same time. I think I came up with several explanations for this. I'll see if I can find any and post them here. I don't remember if anyone has said that you get an error code, if the hatch cannot be closed, but several people I know have driven with a broken lock! Regards Pål (Paul)
Hello. It worked after I replaced the part. I haven't used this car much this winter so it's hard to tell the lifespan of those parts. But suspect that it is snow/water that gets into the mechanism, and freezes when it is wet. Greeting Pål (Paul)
Hi I bought it from a dealer here in Norway, as I got it as quickly as possible then. But you can get it cheaper on ebay and Aliexpress Regards Pål (Paul)
@@bildillamagasin great video, many thanks! Please isn’t possible to share a link to EBay or share the precise name or maybe a part number of this part so I can search as I cannot seem to find the part. I’d like to avoid VW if possible, my local VW dealer is completely useless. I live in California. Many thanks.
@@theslingmethod Good day! Yes, it seems that they take in water, which freezes in the winter. Then the lock naturally stops moving as intended... You can heat it up with hot water / heat gun / heated garage... But you will struggle a lot to get all the water out.. and the next time it gets cold again, oops, you will have problems there again. Regards Pål (Paul)
Good day. I don't have the part number unfortunately. But here is the link to where I bought it from: www.autodeler.co.no/search?keyword=173907 I am NOT sponsored by that vendor! Greeting Pål (Paul)
This actuator broke on my Cupra Born last winter, so the dealer replaced it on warranty, and now less than a year later i've started getting problems again... lovely...
Good day!
Yes, it seems that they take in water, which freezes in the winter. Then the lock naturally stops moving as intended... You can heat it up with hot water / heat gun / heated garage... But you will struggle a lot to get all the water out.. and the next time it gets cold again, oops, you will have problems there again.
Regards
Pål ( Paul )
Very nice tutorial! I did it on my golf in 15 minutes, you don't have to remove the white upper interior, remove the torx and pull the black interior off a little to get to the plug, easy! Thanks!
Hello
Thank you very much for an explanation!
Greeting
Pål (Paul)
For me, my actuator failed, it would not unlock (except if I pressed unlock 50 times, it would eventually unlock). This video was helpful for me to locate the wire from the trunk. To fix it, I just pressed unlock until the actuator unlocked, then unplugged the wire to it. It does not lock anymore, but saved me from having to buy a new actuator and from removing the actuator (i only opened up from the trunk and only a subset of what was removed in the video, i did nothing from outside). I would rather it not lock because it failed on me when I was at Empty...
Good day.
Thank you very much for the feedback!
Nice to hear more people's experiences and solutions!
Many people have problems with these hatches!
Greetings Pål
An owner of the 2020 E-Golf model here. I had the same problem 3 months ago and sprayed the entire unit with WD40 and cleaned it of dirt. My fuel filler flap works again without any problems and I also have to operate this flap every 2 days. ... But thanks for the video. … BTW: I love this car! 👍
Hello.
Can probably go full of shit too yes. Many people I have spoken to here in Norway experience problems with this in the winter. As moisture has entered the mechanism over time, it freezes when called.
But maybe oil can help with some of this too.
Now I've had problems charging the car again in the last few days. High humidity and frost, cause problems in the connector, and the charger goes into red emergency mode... Hoping for a little warmer in a few days, and then the opportunity to thaw / dry up the contacts.. Maybe I'll get it back... Or so it ends up at the workshop AGAIN!!!
Greeting
Pål (Paul)
Hi! Did you do the DW40 thing whitout removing anything or did you do it on the inside of the mechanism? Thank you!
@@metalle0 … Simply spray WD40 onto the push button under the flap and press button several times. After 10 seconds, spray again and press several times. 👍
@@wernerlampe8089 Thanks! I'm gonna try that
Thanks for the video, it was of great help and fixed my eGolf. Using the video it is actually not that difficult, little bit of fiddling but manageable with some patients. Dont let you be discouraged by it 😊
Thank you for your feedback!
There is a lot you can do yourself, if you find videos, and try to take things slowly but surely :)
Workshops are so expensive here in Norway, that you save a lot on what you can fix yourself!
Greeting
Pål (Paul)
Hi there
Thanks for the video. My egolf had the exact same problem but I couldn’t face dismantling the interior of the boot to just unclip the wiring connection. So I took the lazy man’s route, disconnected the battery, cut the wires at the actuator and soldered and heat shrink sealed the wires to the new actuator. Not very professional but saved an awful lot of time. Worth considering as an alternative solution. Karl
Hello.
Yes, there is a possible solution too!
Bad solution in that you cannot disconnect without having to dismantle so much!
Greeting
Pål (Paul)
Mine failed hard after a few intermittent incidents when a little gentle persuasion on the body next to the flap worked. 2020 eGolf. The dealer repaired it under warranty, but even they managed to break a small part when installing the new actuator. So it is a tricky job, and I had to wait for them to get the parts in. Thank you for showing how to get at it.
Hello.
Yes, this is not a perfect solution. Especially in countries with a lot of rain or snow. If only the solutions for the wires had been a little longer, and the interconnection of the small trigger wires had been placed a little easier, but no.
Hope it works for you now!
Greeting
Pål (Paul)
I just changed mine on my 2015 Golf Multifuel (E85). I didn't need to disassemble the interior, i just removed the boot light and support and put my hand through the hole to access the electric plug.
Good day!
Yes, it was wiring specifically for the electric cars that caused extra challenges for me. See several have made this much easier on Diesel and petrol versions.
Greeting
Pål Paul)
@@bildillamagasingreat car the E-Golf.BTW. We have an E-Up! And love it
@@justinholding02 We thought about an E-Up when we bought the Golf. But I got an extra discount on the e-Golf, so it wasn't that much more expensive, I remember.
Unfortunately, my e-Golf is dead now. The battery has an internal short circuit. about 9 years and 180,000 km...
@@bildillamagasinI work for VW in France.. we have opened almost 50 battery repair centers.. these e-Golf batteries can easily be stripped and repaired.. but I expect it was too expensive to do?
@@justinholding02 Yes, too bad the nice cars are just thrown away when the battery dies :(
Here in Norway, the prices for reprisons are beyond what such an old car has been.
They should have NOK 17,000 just to take out the battery and check some small things, without disassembling it.
Nice to hear that there are better solutions in France then!
I've considered taking it out myself, and buying a battery from a car wrecker!
Emergency opening, to get the charging socket out, try this: Press and hold the top button by the charging socket and press open on the car key.
Thank you. Very helpful as I try to fit a new one at the weekend.
Thanks!
That was nice to hear!
Regards
Pål (Paul)
As many people have commented elsewhere it’s actually easier to just disable the lock. You can’t steal the fuel from an EV so it doesn’t need to lock.
BTW if you take the mud shield out of the wheel arch you can access the back of the whole unit. It’s possible to remove it by unscrewing the torx screws. There no risk as the only time there Hugh voltage there is when the car is charging
Thank you very much for the information!
Have heard of several creative solutions to replace the locking system with magnets, Velcro etc. But the hope is to find simple and affordable solutions that work.
Greeting
Pål (Paul)
how to disable lock ??
I think you should install actuator with red emergency laces that you can pull from the trunk if it's blocked closed, like in audi actuators
Hello.
It sounded like a good idea. Do you know where you can possibly buy these?
Greeting
Pål (Paul)
Thank you for the video, it is quite helpful, unfortunately I have 0 skills and tools to even try. I need to get this replaced on my 2015 Egolf. I live in Oslo. Do you or the other viewers have a recommendation where can I go and how much is it supposed to cost? Should I buy the part by myself or the workshop would prefer that they order it for me? Any chance the insurance company will cover any costs?
Hello.
I almost expect that Mekonomen or similar chains will be significantly cheaper than Møller!?
I think the workshop probably doesn't want to exchange parts they haven't procured themselves. For at least 2 reasons. They make the money on the parts and they don't want to start a job, only to find out they get the wrong part from the customer. It takes a lot of time and can take up space in the workshop.
Insurance? A bit uncertain. I had NOK 8,000 in equity plus my insurance. Now the car has gone a long way, and the deductible is up to 16,000. Then it will be a very expensive repair before it pays off.
Greeting
Pål (Paul)
Hei.
Regner nesten med at Mekonomen eller tilsvarende kjeder, vil være vesentlig rimeligere en Møller!?
Tror nok verksteden ikke ønsker å bytte deler de ikke har skaffet selv. Av minst 2 grunner. De tjener pengene på delene og de ønsker ikke å starte en jobb, for så og finne ut at de får feil del fra kunden. Det tar mye tid, og kan ta opp plass på verkstedet.
Forsikring? Litt usikkert. Jeg hadde 8000,- i egenadel på plus forsikringen min. Nå har bilen gått langt, og egenandelen er oppe i 16000. Da skal de bli en veldig dyr reperasjon før det lønner seg.
Hilsen
Pål
Тusen takk Pål. Jeg prøver å kontakte noe verksted!@@bildillamagasin
Did you break any panel clips? Im trying to pull the panels out from the interior they are quite stiff and the orange trim tools are so flimsly, thanks for this video
Hello.
I don't recall any of the clips being broken.
But the chances are probably much greater if you have to work outside in cold weather.
The plastic also becomes very brittle from the cold.
Greeting
Pål (Paul)
Another and better idea. To avoid huge surgery in the future. I would rather extend the two electrical wires and have connection right under the flap. So the next time when I have to change don't need to take down interior. And whole process of replacing will be from outside. I have to do the same soon. Because my actuator is worn. And I guess I will extend the wire and improve that. :)
Yes, it is a good solution, if you were to struggle a lot with the same problem. I HOPE I drop this so often! :)
@@bildillamagasin I have my egolf since 2016. Mollerbil Nesttun in Bergen did that on warranty 3 times. :D hehe. last week I bought actuator by myself and soon I'm going to change it. :)
@@pawelberge Hello.
Changed three times, oh no... Then I think I'd gone a little crazy... Or maybe that's what I am, with all my projects.. Good thing you got it under warranty then!
Regards
Paul
@@bildillamagasin but warranty is over. :) hehe
@@pawelberge Yes, the warranty has expired on my car and battery as well. Had to take out extra insurance, so I have a bit to go on if there is a major fault with mine. :)
Thanks
Very helpful !
Thank you so much for the feedback!
They feel good to be able to help!
Regards
Pål
question is... do we need these two wires for led indicator. :D what if we just get rid of. Do egolf will show some fail? By the way... these 2 screws which holding the led indicator should be from outside instead of inside. then it could be easy to take out whole flap.
Good day!
In any case, I depend on the LED indicator. My car has gone over 160,000 km and sometimes it just stops charging. Then it's nice to be able to see if the LED lights up, without having to go out to the car in the evening!
But I don't know what, possibly comes as wrong information to the car if you cut those wires?
Sees there is no optimal solution for the e-Golf. If something extra is just attached to a standard part, without putting in unnecessary extra work, it can look like..
Regards
Pål (Paul)
Thank you so much very helpful!
Hi
Thank you for your feedback :)
Good luck with your car!
Regards
Pål (Paul)
Thanks for the info!
Thank you for your feedback!
It's good that the videos are useful!
Greeting
Pål
My ID4 has similar issue now.
Huh yes.
VAG ( VW, Audi, Skoda etc... ), tends to just continue with weak solutions. Even after several years of major problems, they have not managed to get rid of many of the standard errors.
Not only them either.... Other brands that spend many years before they realize their mistakes. 🤔
Nødåpning, for å få ut ladekontakten, prøv dette: Trykk på øverste knapp ved ladekontakten og hold den inne og trykk åpne på bilnøkkelen.
Hei Pål, what if i just manually/physically push the lock button(actuator) with finger and let the fuel door unlocked all the time? what's worst case scenario? Do i get any fail code? Possible that the fuel door will wobble during driving?
Good day!
Yes, there are many who have major problems with this here in Norway now.
Several have only used force and broken the lock, so they get charged, or filled with fuel on the petrol and diesel versions.
I see I have experienced that the new activator has also cheated.
Was advised to lock the car, then unlock it, and get into the car to "start" it. Then press opening the hatch at the same time.
I think I came up with several explanations for this.
I'll see if I can find any and post them here.
I don't remember if anyone has said that you get an error code, if the hatch cannot be closed, but several people I know have driven with a broken lock!
Regards
Pål (Paul)
@@bildillamagasin I will try, takk for hjelpen.
Hello. Is it still working or did you have to change it again? I have the same problem in my golf mk 8 plug in hybrid.
Hello.
It worked after I replaced the part.
I haven't used this car much this winter so it's hard to tell the lifespan of those parts. But suspect that it is snow/water that gets into the mechanism, and freezes when it is wet.
Greeting
Pål (Paul)
Nyttig video!
Tusen takk :)
Nice👍
Håper mange blir hjulpet nå da! :)
спасибо за видео
Большое спасибо за отзыв! Очень здорово, что видео полезно!
Гугл перевел! Но я пытаюсь :)
Приветствие
Pål ( Paul )
hi , where you buy vw parts for this please , thanks
Hi
I bought it from a dealer here in Norway, as I got it as quickly as possible then. But you can get it cheaper on ebay and Aliexpress
Regards
Pål (Paul)
@@bildillamagasin great video, many thanks! Please isn’t possible to share a link to EBay or share the precise name or maybe a part number of this part so I can search as I cannot seem to find the part. I’d like to avoid VW if possible, my local VW dealer is completely useless. I live in California. Many thanks.
@@theslingmethod Good day!
Yes, it seems that they take in water, which freezes in the winter. Then the lock naturally stops moving as intended... You can heat it up with hot water / heat gun / heated garage... But you will struggle a lot to get all the water out.. and the next time it gets cold again, oops, you will have problems there again.
Regards
Pål (Paul)
Hvor mye koster delen du byttet?
God dag!
Tror det ble under 400,- Nkr med frakt og MVA, fra Tyskland. Ser ut til at det er noe slikt i dag også.
Hilsen
Pål
can you send me part number e golf actuator thanks
Good day.
I don't have the part number unfortunately.
But here is the link to where I bought it from:
www.autodeler.co.no/search?keyword=173907
I am NOT sponsored by that vendor!
Greeting
Pål (Paul)