Plex: How To Configure Remote Network Access When Using 2 Routers (Double NAT)
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- Опубликовано: 1 фев 2020
- I'n this video I will go over what you need to do to configure your network settings to allow remote access to a Plex server on a network where 2 routers are in use (Double NAT) and one of the routers cannot be configured in bridged mode.
GUIDE: drive.google.com/open?id=1rkJ...
PLEX: Troubleshooting Remote Access: support.plex.tv/articles/2009...
NOTE: Since we are using residential routers with DHCP it is possible your Plex server could be given a different IP address at some point, in which case just run ipconfig /all and update your static IP from the network adapter properties on your system. You will also need to update your "internal router" port forward rules to forward to the new IP. To my knowledge there is no way around this other than to use Domain Name System (DNS) to manually specify/force network addresses. SOME routers have minimal DNS tools to accomplish this; however, mine don't so I was not able to show this. Another option would be to configure a DNS server in your home network. This can be done with Windows or Linux (Linux would be 100% free and is somewhat easy to manage once you get the hang of it:
Linux (Ubuntu 17): • Ubuntu 17.10 Server - ...
Linux (CentOS/RedHat): • RHEL 7 / CentOS Instal...
Windows (server 2008; however, same principles have not changed on latest Windows server OS): • Video (Sorry for the obnoxious music, this is an old video)
#PLEX #PLEXDoubleNat #PLEXEnableRemoteAccess 
Видеоклипы
three years later and still works flawlessly, thanks so much!
9:34 You do not know how much relief I have felt listening to this sentence. I had this problem for YEARS, and I never figured it out. I thought I was going crazy, with the green check mark going to the red exclamation mark. It was legit driving me insane. You just made my week.
Did you find a solution?
So great. What was the solution? lol
@@lancervi1762 uhhh... Follow the instructions on the video?
@@h-hues Gee.... what a wonderful idea. I guess i'll try that. Oh wait.......
......and before you start running your suck some more, I already figured out my problem and it wasn't covered here. So thanks.
@@lancervi1762 Why ask me in the first place then? I'm clearly not an expert, and I was only talking about a problem described and its solution given in the video.
To help some other people out, setting the ISP modem/router to IP passthought can also help resolve this issue. You will find the gateway address of your private rouoter will then get a public IP adddress. I have swapped routers a few times and the ISP router was bound to a MAC of an old router. Causing me to get a NAT address from ISP router causing double NAT. With this video I was able to troble shoot the issue and assign the correct MAC address in the IP passthought and now have a public IP as my private WAN address. Thus fixed the problem. Thanks man this helped.
Followed your directions (with my own private addresses) and worked like a charm! Also saw you answered to a bunch of comments that people were troubleshooting. You're awesome dude! Thanks for everything!
Brilliant thanks! Worked without the port forwarding.
Nice work. This framework was enough for me to figure out my own situation. The difference for me was that the Hitron router/modem provided by my ISP doesn't have a LAN/Port Forwarding element in the admin setup. I was able to forward all IP Addresses to a specific LAN 10/100 jack on the router (1,2,3,4). Worked perfectly! Thanks for figuring this out and sharing.
Thank You!!! Made a lot of Sense why my plex wasn't working. The missing part is making sure my modem was forwarding to my router
I've been trying to make this work for over a year ... Thanks so much for your video. It worked like a charm!
OMG!! Been searching for a setup guide to get mine to work. But i finally got it to work after following your guide. Thanks man!
Thank you so much for helping me to fix my Plex remote access issues. I have been searching the internet for several months now with no fix until your video showed up. You explanation with port forwarding on both routers makes sense. I followed your cleared instruction and this did fix my problem. Thanks for making this video. I hope this explanation also is helpful to others who are using Plex server and wishes to use the remote access option. Thanks,
Im glad to hear it worked and that the video was easy to follow. This was driving me nuts as well, I also couldnt find anything helpful. Figured putting this out there would help many others who also had the same problem.
Thanks so much - my VDSL modem went wonky and while I await delivery of a new one I'm forced to use my ISP router with my Google WiFi (rant: why no bridge mode on ISP routers...?!). This is such a well-paced and comprehensive guide.
Thanks for this information. Much needed
Thank you for taking the time to make and help us.
K JL - you just made me a VERY happy man.Thank you for this video - your's is the FIRST one that ever explained that %99.9 of us out there have 2 routers! The one the ISP provided and the one that we all have because we want more control and a better product.
Full disclosure I never had remote access working - didn't need it on my plex server. BUT I was bored - knew it was there and thought - why not just enable it?
After months of playing and reading and re-reading and watching videos. 'Listening' to people scream on the Plex forums. I finally came across your video around midnight last night.
I like many other already had port FWDing on my own router and a static IP on my plex server. Was following along right up until you logged in to the ISP router.......... I thought there is no way that I will be able to login to the router right? Wrong! They left the default PW.
Next thing you know I am port FWDing the ISP router to my Asus router.
Bingo Bango - remote access is all green! Thank you!!!
Your video finally helped me to get mine working! Thanks a bunch!
Definitely the hero we needed lol, thanks!
Thank you for this video. I could configure plex on my TV!
Thank you so much! It's been frustrating seeing every other resource imply there's no way around a double NAT situation. Will still have to test some other devices to make sure, but it seems to be working now.
Great video and Documents! Worked with my Google Wifi Router setup!
Thank you so much! This helped me tremendously!
Thanks for the guide. REcently I moved to a new apartment with a new ISP and I'm actually using a mesh system. Had some issues at first but it seems that I got it configured correctly now.
Thanks! Solved my problem
Respect, everything goes wright ... green light everyware ;)
thanks for this. finally fixed it so don't have to use plex relay where it seriously limits stream quality even though both devices on same network.
that was perfect - thank you
YES !!! Thank you !!! It work !!!
Thank you!!!
K JL, you helped me a lot after 2 days of hard work I came across your video! It even works with 2 plex servers, one on the NAS and the other one on the Shield. How easy can it be 😉
Thanks!
Thank you.
Worked Worked Worked!!!
Спасибо, благодаря твоему видео я нашёл свою ошибку. Ты очень мне помог друг 👍
Should installation of a VPN router before the actual router cause problems with remote access? Already portforwarded and static IP assigned for the plex server.
THX Bro
Hey @KJL, my ISP is giving me two public ip's, one that is shown on my router is different from the one that plex server detects/googling what's my ip shows.
Some say it's a double NAT implemented by my ISP, is there any way around this?
Great video!! But I'm still having the problem you said in the end of the video (successful for A second followed by Double NAT error). I have configured my server to a static IP (currently running on a raspberry pi), I successfully created the port fowarding rule in my external router BUT I just can't find the internal router (doind the tracert command only gets me to failed ip connections). My current setup is a modem/router (which I'm considering the external router) and two TP-link powerline extensors (they have their own IP but don't have a port fowarding setting, so i suppose it only bridges my connection). The server is connected to one of the extensors.
Any help or advice you could give me would be extremely helpfull!!!
I think because they dont have their own port forwarding rule this issue is happening. Can you set the Plex server's default gateway as the external router/modem? That way any traffic would be going directly to the Plex server. Instead of trying to be forwarded through the extenders.
Do you know of any way to access Plex server if the first router is not under your control? Folks live at a condo with free fast (Gbit) wifi internet - but they can only pull a private IP. I have no issue using a second router and WISP to set up a private network for their devices, but without access to the gateway router and port forwarding, I'm unable get Plex configured for external access. It does work with Plex relay, but with a 1mbps limit (2 for Plex pass users), it really cripples the service. Can you think of any way (including VPN) that might make the Plex server visible to people on the WAN?
Hi, great video, and i think it probably can fix the double nat issue i had for years.
Can you please clarify how exactly you set up your routers? Because the first and second ip addresses shown from the command tracert 8888 (from your video) are opposite to what i have.
My setup is isp router (192.168.0.1)--> my own router (192.168.1.1)--> plex server (192.168.1.x).
So i am confused when I see you referring to the ip address (192.168.0.1) as your private router. This is mentioned in point 6 and 7 of your instruction.
One more strange thing in my situation is, although my own router's ip address starts from 192.168.1.x (the address via website access), when I did ipconfig command, the ip address of my own router starts with 192.168.0.x).
Apology for the long message, but your help will be highly appreciated. Thanks
There is no change. As i mentioned your internal network may be different too. You dont need to reconfigure your network, just follow the same path using the addresses you have.
@@KJL00 thanks will try again.
i have a netgear modem and when i try to create a port forward rule with my router's ip address, it says the ip address is invalid. the field to enter the ip address are 4 separate boxes with dots between them so im not entering the whole thing but each component of the address separately. i tried adding leading zeros to the single digit numbers but that didnt work either
I have connected the gpon modem to the router(where the plex server is connected) and it is bridged to another router(repeater wds)
which IP address should I put in both routers
Great video. With the share feature to an email, do you or the ones you share with have to have the Plex Pass? Or is it free to share remotely?
I think you have to have Plex pass. I have it, so I'm not sure if it does without. Im not sure what the point of Plex pass would be if you could share for free.
@@KJL00 with some research I've done it seems that you do not need Plex pass you or your friend for you to share with them only way to find out is set it up and test it.
Nothing works when i put manual ip adress i got a error of diffent sub net and i lose connection to network
Great videoand I thought I had it until my internal router gave me an error when trying to forward 32400. "Device address is not a LAN address". Running an Arris NVG468MQ and Linksys EA7300.
Odd that it says "Device address is not a LAN address" Are you sure that you arent putting the port number in an IP address field" just wondering if its expecting the IP address of the next system (router or plex server), based off the error.
Followed all the steps, but when I try to manually set my IP address in windows, my internet disconnects. Isn't it enough to set a static IP for my plex server in just my router?
Hey man, thanks for sharing this. Worked for me, however when I'm accessing my Plex server movies from an external network I'm only able to watch on 1080p. Any ideas on how to watch at maximum resolution 4k? Yes, the video files on my server are 4k files. Thanks in advance
What do you do if you don't have access to the other router. I.e. an apartment
Amazing video man! I followed you through but when i added the ip address from my secondary router to the ipv4 properties setting but then it tells me that there is no internet connection! I Can you help?
I have this same issue, can't get it to work because of this.
Hi, How to access to the public router ? I cannot login to the public router !! Please help if you can.
Hello. I have a mac computer, so I am kinda stuck on the first step. Could you shed some light on what to do :(
Sorry man, not familiar with macs. I have some experience with other Linux based systems.
Open a console/terminal or whatever its called on macs and run ifconfig -a that should get you the same information as ipconfig /all on Windows assuming mac uses standard Linux commands.
You should be able to configure static IP through whatever tool/interface mac has for the network information.
please help if you can " Plex is not reachable " server on Nvidia Shield TV pro.
GUIDE: drive.google.com/open?id=1rkJk8tkvbjPqtzYE5AD1WcYjISJm2RPM
PLEX: Troubleshooting Remote Access: support.plex.tv/articles/200931138-troubleshooting-remote-access/?Plex%20Apps&Plex%20Web&Plex%20Apps
NOTE: Since we are using residential routers with DHCP it is possible your Plex server could be given a different IP address at some point, in which case just run ipconfig /all and update your static IP from the network adapter properties on your system. You will also need to update your "internal router" port forward rules to forward to the new IP. To my knowledge there is no way around this other than to use Domain Name System (DNS) to manually specify/force network addresses. SOME routers have minimal DNS tools to accomplish this; however, mine don't so I was not able to show this. Another option would be to configure a DNS server in your home network. This can be done with Windows or Linux (Linux would be 100% free and is somewhat easy to manage once you get the hang of it:
Linux (Ubuntu 17): ruclips.net/video/Vb7VHrMzzrg/видео.html
Linux (CentOS/RedHat): ruclips.net/video/HyNpvcIpGdc/видео.html
Windows (server 2008; however, same principles have not changed on latest Windows server OS): ruclips.net/video/GfeCEu3a8zg/видео.html (Sorry for the obnoxious music, this is an old video)
What if I have a fibre modem instead of a router from ISP and a PPoE connection ?
The router I refer to as a "ISP router" is a fiber modem provided by my ISP. This modem/router is responsible for the network in one building, an ethernet cable goes from this building into another building where the second router (2nd network) and plex server is. I am not exactly familiar with PPoE. I have some knowledge with networking, enough to get this working in my environment but I am by no means an expert.
When I change the ip in properties, wifi is getting disconnected
but please PLEASE explain me how to get GDM to work for local discovery I have all ports opened, reachable from outside, WORKS perfectly BUT as soon as I go local all hell breaks loose and does not work and does not discover it anymore...
i dont have a public router im on a large wifi network made of many many towers, about 30 towers. my service hits 3 towers before i get it. how would i set that up? each tower had 2 switches all i have in home is my router connected to the tower switch
Port forwarding is usually done on a router not a switch. Switches (especially non-enterprise) typically behave as just a hub and don't manage anything. I am not familiar with wifi towers (its not something that's common where I live). My assumption would be that there is some form of network addressing done on these towers since that's what you are using to connect to the internet. If you use the same tower every time you would have to configure port forwarding on the tower then on your router....(same idea as ISP router and private router). If it's even possible to for you to connect to/manage the wifi tower. If you are bouncing between several towers it is probably way too inconsistent to set up this way. It might not be possible in this type of network. I did this video because I am familiar with what I have and this type of set up. Sorry.
There is always Plex support.
K JL all good. I managed to figure out a solution with the isp owner. He was more than eager to set it up given the complexity of the entire network he had built
@@Yelnats101 awesome! you are lucky the ISP provider was willing to go the extra step to help out. Not all of them do haha. Either way I am glad you found a solution for your network.
What if i used my custom router to make a plex? will it work ?
What do you mean? Plex is installed on the router?
What to do if it keeps disconnecting?
I can't acess the router from internet provider.
what happens when it connects then after a while it fails again? this is frustrating stuff... how do i fix that?
After a while meaning what minutes, hours, days? If its basically doing what I described at the start of the video then it might not be set up correctly for the forwarding. Some of this can be dependent on your ISP modem/router too. If all else fails you can have your ISP's support assist. Someone else commented on here that they needed to do that because of how they get their internet.
Can't access my ISP's modem. Am I fucked?
didn't work, this is driving me INSANE
If the video is followed exactly but for your network it should work. I had a comment from someone else who needed to contact their ISP support for help due to how they were connecting through the internet. If all else fails they should be able to help you forward the traffic to the right system.
@@KJL00 bro, it took me hours, but I fount out that mi ISP uses NAT Ip's, so I can't do any of this. Called them and they told me I had to pay more for a dynamic ip but they ran out of them in my zone. Really appreciate the answer!!
Quack
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