Missing Volatol after purchase GTA 5 (Read Description)
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- Опубликовано: 25 авг 2024
- The purpose of this video is to provide proof to Rockstar upon submitting a Rockstar Support ticket for them to (hopefully) resolve my issue.
Transcript copy of my support ticket below (Names will be kept as blank 1(me) blank 2(Rockstar):
My Dashboard
Ticket # blank
Grand Theft Auto V - PS4 - Online Play
Blank 1's request:
Loss Claim Type: Vehicle Value: Volatol Character: 1 Date Lost: 06/19/2022
June 19, 2022
Blank 1's reply:
Hi there, today I purchased the Volatol from Warstock however the vehicle did not appear in my hanger after I received a text that it arrived in my hanger. I ended up trying to trade in for a bigger hanger which failed due to having stock inside my current hanger. I thought that meant my aircrafts for some reason and ended up selling my FH-1 Hunter by accident. I finally realized I had to sell the stock I had left and did that mission. After that was done I traded in for my new hanger. Still no Volatol inside the hanger. I would like to be reimbursed so I can purchase the Volatol and try again and get the money back to replace my FH-1 please. I will provide any proof required and a link to the video is provided below. Thank you. Awaiting a response.
• Missing Volatol after ...
June 19, 2022
Blank 1's reply:
Note: I will keep a transcript copy of this Support ticket and following conversation for my records.
June 19, 2022
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Status
Open
Game
Grand Theft Auto V
Platform
PS4
Platform Handle (Steam 64ID, PSN-ID, Epic ID, Gamertag)
AngryMagma
Rockstar Support's reply:
Hello AngryMagma,
We have reviewed your claim and were unable to verify the reported loss. If you have any additional information that may help verify your claim, please reply to this email.
Best Regards,
Rockstar Support
June 20, 2022
Blank 1's reply:
Did you review the video? Note my gamertag is AngryMagma on PS4. • Missing Volatol after ...
June 20, 2022
Blank 2's reply:
Hello Blank 1,
Thank you for contacting Rockstar Support.
We are very sorry to hear that you cannot access your Volatol Vehicle in GTA Online.
We were able to verify your claim and we have added GTA$3,724,000 to your account for the inconvenience. You should see these funds the next time you log into your account.
If you ever encounter any other issues or have any questions, please feel free to contact us and we will be more than glad to help you out.
Have a nice day and take care!
Best regards,
Rockstar Support
June 20, 2022
Blank 1's reply:
Thanks a lot! It's appreciated. Have a nice day!!
June 20, 2022
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Status
Open
Game
Grand Theft Auto V
Platform
PS4
Platform Handle (Steam 64ID, PSN-ID, Epic ID, Gamertag)
Angry
I did not do it your way but you help thanks I liked the video and sub
You're welcome
Hsppend 2 me 2
Did you get it back
No but Rockstar did give me the gta cash back for it so I'm satisfied.