Very good. I have a question, if you are so kind. s it possible to limit TSAPI connections from Avaya EAS so that a limited number of agents can log in, which is lower than the number of licenses we have purchased? This is because, during peak hours, the CMS warns us that the reporting system will be blocked on a specific date. The error message in Spanish is as follows, and I will provide the translation: Avaya CMS Supervisor WARNING: CMS is in license error mode. License violation(s): Agent limit exceeded You have until 11/6/2023 13:17:00 -03 to resolve the errors before CMS enters restricted license mode and becomes unusable.
Your issue needs to be investigated in details. Recommend you to reach out to our Specialists, they are happy to assist through any of the channels on this link: support.avaya.com
Very good. I have a question, if you are so kind. s it possible to limit TSAPI connections from Avaya EAS so that a limited number of agents can log in, which is lower than the number of licenses we have purchased? This is because, during peak hours, the CMS warns us that the reporting system will be blocked on a specific date. The error message in Spanish is as follows, and I will provide the translation:
Avaya CMS Supervisor
WARNING: CMS is in license error mode. License violation(s):
Agent limit exceeded
You have until 11/6/2023 13:17:00 -03 to resolve the errors before CMS enters restricted license mode and becomes unusable.
Your issue needs to be investigated in details. Recommend you to reach out to our Specialists, they are happy to assist through any of the channels on this link: support.avaya.com
Great video Riaan
Glad this was helpful to you
Good and informative video. Thank you.
Welcome! Glad that this video is useful for you