iSteady Mobile Dual mode Bluetooth conncetion

When it is connected directly on smartphone bluetooth with gimbal, iSteady Mobile is able to control smartphone camera to take photo when you tap the shutter button, without connecting with Hohem APP.
Which enable the gimbal with more compatiabilities to connect thrid party APP like Beautycam and other Apps what is able to take photo.
For any request of technical support and after service, please send us email to [e-mail].
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hohem.aliexpre...
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[@monsteradeliciosa8891]

hello, I bought my hohem isteady mobile on amazon and i just received it today. after it's paired to my iphone 6s, i can't use the zoom feature in the iphone camera app. I also can't use it with the third-party app "beautycam”. The double click to record also doesnt work. please help troubleshoot. I'm bilingual so it's also fine for you to reply in Chinese. thanks in advance for your help!

[@windrider23]

I have a Samsung S9 phone. When attempting to pair the gimbal to the phone, a problem occurs. The phone recognizes the gimbal, but the app doesn't recognize the bluetooth connection. This makes the app useless, and rendering many functions inoperative. The app needs updates for current versions of android devices. Please reply or a negative review will be given on Amazon and posted on RUclips. Thanks

[@karthikanand2622]

I'm facing same issue...
U found the solution???

[@windrider23]

@@karthikanand2622Sorry to say but, no
I returned it to Amazon.

[@jackyeferreira]

Same issue

[@ggwildlife]

i have same issue on the samsung galaxy S8 it sees it but does not connect its a piece of trash.

[@fian_lee5197]

Why my isteady gimbal won't turn on

[@zeenuf00]

What app do I use to connect an iSteady Mobile+ to a Samsing Galaxy S23 Android phone? I tried Hohem Mobile and Hohem Joy and neither work.
Support your products better, dammit.

[@rickrickricky5032]

*你老母連唔到線