Thank you for a very honest review. This is EXACTLY how I felt from my Staycation at Rosewood. We were staying on the 40/F and we had access to the manor club where we could have drinks and breakfast but their service was horrible. 1) upon arrival, we stood at the manor club entrance staring at the reception lady and she didn’t even greet us as she was busy chatting with her colleague...err am I really at the so called ‘VIP lounge?’ 2) during breakfast time when you walk into the room where all the food was located - the 2 chefs were standing side by side chatting away without greeting you and they kept chatting until you shout to him with your Omelette order 3) we had spa at the Asaya - the facilities were very nice and after massage, we took our tea from the relaxation room and decided to sit outdoor where they had tables and chairs. All of a sudden you see this staff bringing in a group tour with 3 males staring at us!! Omg we were in our ropes only!! Seriously I have never been in a hotel spa where anyone can walk in and out the spa area! 4) the pool design also has major problems too..there wasn’t much sun beds and the pool water is all over the corridors between the gym and the pool. It was very slippery and wasn’t very safe. 5) One of the complimentary chocolate from the afternoon tea at the manor club was molded inside and my friend already ate the top🤮 6) the worst part was a housecleaning lady came into our room suddenly at 10pm??? That was also a whole series of events happening all within one stay as well! Very disappointing. Like you said the hotel itself was so beautiful but the service and the people were pathetic. I really hope Ms Sonia Cheng sees this clip and start investing on training your staff. I just had another Staycation at the Four Seasons and they were SOOOO much better by a long long mile!!
![[staycation] 4周年這樣過🥂Rosewood 瑰麗酒店Vlog | kayan.c 蔡嘉欣](/img/1.gif)
對唔住我見到張枱布忍唔住笑咗出嚟 ，有乜理由六星級酒店嘅枱布會係咁嘅🤣😅😅仲要夠膽拎出嚟招呼客人果下好嘢🙊🙊
佢要貫徹茶餐廳文化
笑到傻左, 打左個凸, 彪晒冷汗, 不禁倒抽幾口涼氣
@@wcw5517 標冷汗
@@wcw5517 😃😃😃
可能酒店回覆。食幾百蚊野想點🤣
「金玉其外 敗絮其中」
多謝你如實制作拍攝
俊兄 「生日快樂」
張台布真係好精彩 , 完美演繹面係人地比 架係自己丟 , 你講得好岩 街坊酒樓都無咁爛 , 睇片衣架真係幫唔落...酒店既員工質素一向都係酒店成功既關鍵 , 反之亦然
Thank you for a very honest review. This is EXACTLY how I felt from my Staycation at Rosewood. We were staying on the 40/F and we had access to the manor club where we could have drinks and breakfast but their service was horrible. 1) upon arrival, we stood at the manor club entrance staring at the reception lady and she didn’t even greet us as she was busy chatting with her colleague...err am I really at the so called ‘VIP lounge?’ 2) during breakfast time when you walk into the room where all the food was located - the 2 chefs were standing side by side chatting away without greeting you and they kept chatting until you shout to him with your Omelette order 3) we had spa at the Asaya - the facilities were very nice and after massage, we took our tea from the relaxation room and decided to sit outdoor where they had tables and chairs. All of a sudden you see this staff bringing in a group tour with 3 males staring at us!! Omg we were in our ropes only!! Seriously I have never been in a hotel spa where anyone can walk in and out the spa area! 4) the pool design also has major problems too..there wasn’t much sun beds and the pool water is all over the corridors between the gym and the pool. It was very slippery and wasn’t very safe. 5) One of the complimentary chocolate from the afternoon tea at the manor club was molded inside and my friend already ate the top🤮 6) the worst part was a housecleaning lady came into our room suddenly at 10pm??? That was also a whole series of events happening all within one stay as well! Very disappointing. Like you said the hotel itself was so beautiful but the service and the people were pathetic. I really hope Ms Sonia Cheng sees this clip and start investing on training your staff. I just had another Staycation at the Four Seasons and they were SOOOO much better by a long long mile!!
發霉？！
睇到最後你的評語「人才是關鍵」，不禁想到香港... 有些人永遠也不會明白，香港．人才是香港賴以成功的原因，香港．人才是香港最美的風景！
人呢？都搞紧移民啦。都无问责制，做唔做36来都香江，依家香港就袋住先。
主要看管理層怎做野啦, 計人手時一個做一個位定一個人做10 個位啦
香港瑰丽的行政管理非常厉害，辅佐行动部，支援行动部的方方面面。
多年前我住過廣州一間rosewood管理的酒店，
我當時預備入住，在大堂想藉用一下洗手間，前台人員居然叫我出街外公廁！把我嚇了一跳！
幾經爭取我才有幸在大堂享用他們矜貴的洗手間！
住入之後，其他就不用說了！
還以為只是上面獨有的現象，
你不說也不知香港也如此不堪！
你給他的評價亦都非常厚道！
沒想到付出這樣的高價得到這樣的服務！
多謝你的報導！
St regis shenzhen receptionist said she couldn't speak English and asked if I could translate to my friend😂
俊哥一直都好欣賞你個Channel⋯好多時都藉住你個Channel開下眼界⋯
我本身係做wedding decoration, event production嗰行⋯所以經常喺嗰間酒店嘅ballroom,或者唔同嘅位置工作
我見到呢一集好多留言主要係分享酒店招呼、設施、食物等方面嘅不足之處⋯
所以我想分享吓私底下佢哋對於外來工作嘅人，究竟係點樣被看待⋯
1:首先每次去到喺保安部做完基本嘅登記之後，就開始要等宴會部嘅同事接我哋上去，呢班宴會部嘅同事永遠都係好似女朋友咁，三催四請左等右等先見到佢哋。
2:出到酒店見人嘅範圍，我哋所有物資都唔可以直接放喺佢啲地氈或者地磚上面，運送物資嘅車仔去到任何位置都需要鋪咗自備既地氈先可以行走⋯所以對於工作嘅進度係極度滋擾，但最諷刺嘅佢哋自己運送物資嘅車仔又唔需要做呢啲保護措施⋯
3:呢一點我唔知係咪應該稱讚佢哋，基本上去到一個set up位置，佢都會特意放一個同事望（看）你人哋做嘢，呢班人通常收到嘅指令就係找錯處，不斷從旁比壓力你，無論係用眼神，身體語言，甚至係說話（我有同事俾員工用粗口招呼過），總之就係不斷阻礙意圖挑剔你地工作⋯
其實講到呢度我見到有啲長，唔想繼續落去，反正呢間酒店啲員工就係覺得自己高高在上，有優越感，對我地做嘢班人根本唔需要以禮相待。我就覺得呢間酒店上上下下都存在呢個問題，當然以上嘅評價我都係對比之下得出嘅感受，因為香港大大細細的酒店我哋都經常接觸到⋯特別係Rosewood,不約而同同啲行家講起都會聞風喪膽，嬲L到震⋯
十分認同！鄭氏家族呢間酒店開咗2年幾仍然係咁嘅服務！全港最扑街，服務始終跟唔上同星級酒店、甚至乎要降級！BallRoom呢個部門的確係咁，進場自備地氈，防止磨壞啲木板，如退場發現受損、車印痕，墻角受損，就賠维修費！一間間公司都唔諗住接呢間瑰麗嘅單，好L麻煩！內部人員唔係好態度去服務、反而係整到你哋唔好再嚟咁！倒米....哈哈哈😂😂
@@relucalfantion98 唔止木地板，包括雲石地板，甚至佢嘅地氈⋯都係唔想你接觸⋯⋯但係佢哋自己啲車又可以點轆都得⋯完全冇邏輯可言⋯次次去都想爆粗，
我試過有同事，喺保安部企足半個鐘，保安話打上去宴會部冇人聽⋯唔俾上去⋯卒之要公司打俾酒店sales，先叫個班仆街落嚟接我哋啲人上去🤬
@@siufuchan無所謂喇！橫掂全港又唔係得佢一間酒店.冇咗佢都一樣搵到錢！瑰麗服務態度咁差唔會長久嘅😊
唉，終於都有個youtuber講真話喇，我只係去過一次Butterfly Room食lunch，已經俾佢地的「美食」同「茶餐廳」service impressed到同自己講，呢世都唔想再入呢間酒店！從來未去過一間咁差的五星級酒店。但又竟然好多人讚不絕口，真係唔明🤷🏻♀️
好多謝你的真心分享，我終於覺得自己唔係另類喇🙏🏻
我去過staycation ....service 超差⋯⋯冇下次
我都好多謝你講真話, 本來都諗緊去住返幾晚 , 因為所有k0l都對呢間酒店讚口不絕
俊，係Rosewood入面只可享受入面design，千奇唔好諗 ”Service” 好定唔好， 由上年開始我見佢哋員工係Secret講呢間人手流失率好，變相佢哋一個人要處理幾個人既野，歸功於高層做野離地又唔肯聽意見，令到員工士氣無左團火。依家Rosewood只有外沒有內，一次體驗就好啦！
好多服務性行業啲高層都係完全離地, 最可憐就係啲前線員工，成日畀客人鬧
言之有理，句句中point！我諗Rosewood無論請多幾多個無腦KOL去洗白都救唔到個聲譽😂難得你咁都仲影到間酒店咁靚，真係好專業！最欣賞你條片最後嘅結語👏人先係關鍵！可惜啲老闆就最鍾意壓榨員工，最後只會惡性巡環，越做越差
They should hire experienced professional hoteliers.
絕對相信應該係 老闆對啲員工好差 , 所以 啲員工係依啲地方 反映返出嚟
呢條片重點係燒腩仔。佢跑來跑去好可愛😘🥰🥰
無人拍酒店片拍得比你好👍鏡頭唯美已經拋離其他人，連評論都好有心思好有深度😁論證水平一流！睇左咁多條片之後，我都大概明白一間真正好既酒店應該要具備咩條件😊比起爛枱布，我更加認同心意卡同夜床服務既部分，絕不是普通一時疏忽之錯，而係低級既怠慢！叫人點會想番轉頭？！
六星級的地段
五星級裝修
四星級房間擺位
三星級客情聯誼
二星級早餐質素
賓館級的房間食品服務
馬纜級的餐車設備
除了收費外無一可及水準
我上次訂尊貴海景房，但去到得三分一海景，但佢哋堅持依間係尊貴海景，用咗$6000蚊，rosewood 所有員工好齊心，誓要將酒店推倒入墳墓
sad
這是酒店劃分問題, 不過如果有房可以轉好些
恭喜晒. 咁嘅價錢咁嘅質素😂
咁慘......
檯布一段睇到我O曬嘴。
這一段都睇到我忍不住爆了粗
如果唔係一兩方面嘅問題，而係咁多範圍都出問題，好明顯係整體管理唔得，個GM炒得。淨係得個硬件就更加唔會去staycation啦(不過我淨係見成到五千蚊一晚，間房地毯咁大撻漬，已經唔合格)。
其他kol同pr講聲好多一毫都唔洗比又住靚房comp哂啲野食，真係你先會真金白銀為觀眾體驗同講真話 respect🙌
非常欣賞你的 如實評論 用語針針 到重點 尤以用餐的枱布 更是令我大開眼界 相信任何一間酒店的 客房餐飲服務 也不會用這樣子的 枱布 如果酒店的高層人員看到這樣子 未知有何感想 再次多謝你的真實報道
我都入住過Rosewood, 係好多平台d評語都話非常好,我也抱住好大期望⋯⋯但無比較無傷害，這裏的服務態度真係對唔住佢咁靚嘅硬件!好開心終於有人同我的感覺一樣，我還以為我太奄尖😂
點解其他拍片嘅人係不停咁讚， 好彩遇到你一個講真話的人 ，我原本諗住下個月去慶祝生日 ，而家梗係唔會去啦
講得好好，本身都考慮緊邊間酒店staycation, rosewood 原本都係考慮之列，但原來有咁多可以做但無做，可以更好但無, 估唔到係咁，可以話係虛有其表，得個殼，多謝你既分享，雖然rosewood 咁樣，但都希望佢地有所改善，唔好浪費左一個地利佔進優勢既環境
Anyway,好鍾意睇你酒店人生👍🏻👍🏻👍🏻
呢張枱布真係[經典中之經典], 睇到我O咀! 幸好朋友分享了這條片比給我, 最後我們揀選了文華作為生日staycation! 非常感謝你! 欣賞你高質拍片, 言之有物, 最認同你最後呢句: 「人才是關鍵」!
傻眼，那條破布是什麼東西啦XDD
我估破檯布應該是延續茶記風格掛
笑左LOL 成間不如轉行茶餐廳風格算
我想講茶記嘅枱布都冇咁爛囉😂
仲差個爆粗待應就一流，成件事畫面真係延續茶記風格。。。
剛剛住過四季出現咗條爛邊有漬嘅餐巾，酒店處理得好好，馬上派人上嚟跪玻璃。其實嗰刻我係覺得見到條毛巾好好笑，因為unexpected而唔係想怪佢地，今次一睹呢條枱布真係笑癲咗，“甘敗下風”
@@evachan0724 四季我覺得啲人唔錯, 初期去過半島其實我好喜歡. 我訂咗7月文華東方, 希望OK啦. 越多staycation服務越下降咁, 無人想買難受, 但又唔能夠完全怪晒佢地, 真係比人玩爛晒... Good luck! Have a nice one~
真正高級嘅酒店係賣住客體驗，客人放鬆唔使用腦嘅奢侈同員工細心。呢單放上TripAdvisor 簡直經典😂
卡門做bgm，俊哥有心思，有grand嘅感覺
呢間野真係7出酒店界,係staycation group已經出哂名好唔得,服務唔得,酒店設備唔得, 食物唔得, 公關更唔得,基本上已經臭哂,有埋你認証,真係可以玩L完
枱布真係令人大開眼界😂
😂😂😂
枱布太經典了，連大陸賓館都唔會咁出
rosewood d 我送過花去 同隔離artus 真係好x 大分別
artus d staff 會care 我感受 有咩detail 有問題會叫我慢慢黎， rosewood 係不停將個波拋比人之餘，態度真係唔係五星級酒店應有既水準，叫佢地錫住d 花咁比客人，佢地啲語氣，明晒。
Rosewood 住宿真係唔得，上次weekend 入住，check-in 要企係到排1小時 +, check-out 都是一樣，收我們4000+；dinner credit 唔比轉room service 一定要去餐廳 (餐廳又 full booking) 人山人海，Horrible experience... Upper house 文華同半島好好多。如果你地想擺酒，最推薦半島，食物好吃服務一流 （不過只有10-15圍) :p
期待已久！Rosewood Staycation !
哈哈哈！真的服務差！期待你出更多Staycation 哦！
加油！支持你！
23:07 XDDDD 你絕對不是
我只join過半島，四季同文華東方嘅staycation，都係2， 3千左右，但佢地嘅細心，仔細係非常驚喜。相比之下，Rosewood真係⋯⋯好彩嚟緊朋友無揀到佢，揀咗美利。呢個價錢得到如此體驗，真係會嬲豬
星期三住完半島，我女友收到張生日卡手字仲靚過你個張
仲要係47xx ，原本900尺房好彩free升級做2000尺房，個plan仲包左2000蚊食野，兩個日去食半島自助晚餐剛剛好
張卡就post 唔到link 啦，頭先post 過比youtuber 食左
Thank you for sharing the experience. I will pass Rosewood forever and stick with Ritz.
我好想知 Rosewood 酒店有冇睇到呢條片, 同埋有冇任何回覆? 佢地話晒都唔平, 咁都得??!?
That table cloth is shocking !! Can’t believe it . Looks like your dog had fun !
我有D唔明，正常如果冇特別要求，你叫room service 應該會set 在玻璃枱上面食好少留餐車系房
但系真心一句，佢的housekeep 真心差，好慢好有問題。如果要試佢地的最徍服務就一定要住club lounge 房
咁你就錯！我生日正是住Manor Club房，門口的receptionist串爆。你問一句佢窒你一句.. 咁啱Manor Club經理經過聽到，過嚟解話... 😅😅😅
我感覺佢哋睇唔起啲Staycation客，覺得俾咁少錢住佢哋咁high嘅地方，益咗我哋啦！
我上次through KKday 買package，由大堂到Manor Club都好好服務，幫我checkin果位員工係用單腳跪低同我講嘢（因為我當時係坐喺到）。睇完呢段片都睇到我O晒咀⋯⋯好似去咗同一個地方但兩個空間咁，落差太大
如果我早啲睇你條片就好了🥲
剛在上星期住咗兩晚尊貴海景房，一入去酒店，員工非常熱心幫我攞兩件行李，但我早到，check in 後要等夠三點先比房。上到房，等左半個鐘行李仍未上房，要打兩次電話催佢哋，到差不多四點啲行李才運到😓
Rosewood 啱啱開業嗰陣其實真係幾好嘅服務嗰啲都可以 而家真係不堪入目
好同意Rosewood 硬件係正! 但人先係關鍵。職員係朝早無表情, 甚至擦身而過, 講聲早晨都無(由其大堂)。房間內多處地方打掃力度不足, 明知design玩左咁多細節位, 應該更加注重清潔度。Holt's cafe個早餐食完都唔知點形容, 依家明哂。慶幸Asaya Kitchen個lunch同職員細心服務先救返我印象！
張枱布已經睇到我呆咗，然後又見到啲保鮮紙
做得5-6星酒店就係靠細節位黎贏/輸
好感動呀你終於有4K啦😂😂👍🏻👍🏻 🎉
Ritz-Carlton的確係好勁如果講服務質，就算做個兼職都係覺得佢哋全職嘅人係好犀利好貼心
張枱布係咪富臨借過嚟嫁？ 唉 新世界 始終紅底公司，管理去到細節就係咁
千禧新世界酒店也一樣做得好差呢，成間房同浴室都係光燦燦，職員無笑容，冷冰冰的態度，自助早餐 5 星價錢， 3 星酒店質素，疫情期間都唔將防疫措施做得妥當！
你評論的很好，讚！
我發覺大家都話佢張檯布似茶餐廳, 但我好肯定茶餐廳o既都冇佢咁爛🤣
绝對同意 ！服務業員工質素是最重要, 但香港地偏偏沒有重視他們 .
今集好正，如果酒店睇完今集有call你 噫噫哦哦，記得分享。哈哈。
好的酒店硬件固然重要，但軟件更能吸引回頭客，對於常住酒店的人來說細節太重要了，貼心的服務更會令人回味無窮！
檯布應該係世界大戰留落黎既古董 可遇不可求🤪🙈 另外 幾次打去rosewood book台食飯 都係澳牛既態度
終於輪到Rosewood🤣雖然我唔係住過好多香港五星級酒店 但我暫時覺得grand hyatt係no.1 以住宿嘅體驗至到食物質素方面都非常滿意☺️
The Grand Hyatt is great. I particularly like their Grand Club.
仲有,我係見到好多淘寶傢具囉...好懷疑佢地D燈,傢具,傢私都係淘寶野...
其實又未必，淘寶經常有設計名師既作品既A貨，唔可以因為服務唔好而聯想到佢用D垃圾
我睇到個蛋糕連名都冇寫，張咭生日都係一式一樣完全印出嚟，對於一間五星級酒店嚟講，簡直完全不能接受！！！再睇埋嗰張枱布，呢間酒店真係可以black list！！！
唔知點解住過Upper House之後覺得呢間個浴室會比下去 (我個人認為，不喜勿插🙏🏻）
不過不得不承認佢個維港景好靚
🙈佢地都算係咁啦，32小時後無話你整爛張枱布🤣（講笑）
大讚你👍🏻👍🏻真係老實評論！繼續支持😍
拍片check carpet!😹
@@vwdesu 👦🏻:同朕check下個carpet！😹
同意，太多鏡。而且由床行去廁所行太遠，晚上去洗手間不方便。
枱櫈唔啱用、爛枱布、無開夜床呢啲騎呢位 加加埋埋真係好谷氣，又唔係話貨不對辦有個spec可以叫佢改返啱；可以錯得咁騎呢，就會估到即使打去housekeeping投訴／求救，佢哋都唔會識補救，只會有更多笑料。
BTW 16:53 香檳杯都唔俾？ LOL
一定係疫情關,盡量減少人手接觸,人手字既咭都有播毒危險
床尾張細sofa有D多餘 仲對住電視機 或放床尾Bench 會好睇D 合理D
🤔，如好天日出時～06:50, 我能幻想到利用泳池的倒影🤩📷📱🎞️👍。
仲有Hermes牆面都好值得講，應該冇咩人會留意到😉彤福軒係完全值得分一集出來講，唔係一般的好食，每一道菜都有驚喜。
首先多謝🙏🏼分享！
你的片一向高質，評價中肯。
片出街後，想問有冇試過有洒店或食店公關人士跟你聯絡同你跟進服務質素或者食物質素！
記得你介紹過一間好靚下午茶餐廳。但見到工作人員比茶餐廳更茶餐廳行路姿勢，
我同我老公都笑咗出嚟！以為嗰個人喺翠華做！
有冇試過公關人員跟你聯絡作出一些賠償或向你保證改善服務態度水準在邀請你一試？
地氈個屎印其實專業清潔員加機器係一定洗到，
最多係洗得多張地氈壽命短啲，但都要洗㗎。haha
香港人喜歡懷緬過去，不思進取，自得其樂，結果就像塊布一樣，千瘡百孔， 有人喜歡這種感覺，形容為”味道”, 當你付出幾千元之下，會形容為”離譜”。最後，只能講一句”包容”, Next！
我去過rosewood 兩次staycation 仲記得第一次俾我喺浴室發現用過嘅膠布同好多頭髮 之後同我轉房 之後我落到大堂問前台職員點樣去lounge 果層 佢答我「去果層要俾錢㗎~」啲態度西到我好似俾唔起咁
第二次係因為生日同有package先去 overall service 冇乜問題 有開床服務 有入嚟fill嘢 聽電話果個都正正常常 張生日卡就係人手寫嘅 果晚去咗彤福軒食 service 幾好幾有禮貌 但啲嘢就真係好普通 冇話特別好食 甚至唔值得有米芝連星
之後最近rosewood又出咗單醜聞 又冇出黎回應 再加埋呢段片 我諗真係等到有大改善先會再黎住
曾經係我最愛嘅酒店 以家好失望
見到張枱布，我就諗起幾年前去澳門Banyan tree 都發生過，不過我個次係個兩條大浴巾穿晒窿，就打電話落去前枱換返幾條，點知變左個驚喜。變左d咩唔多講….
不過令我成個感覺開心好多
6月及剛剛前兩日住過，兩次體驗非常滿意，職員上上下下好nice。雖然撳咗DND，但晚上大約9點發現有張卡攝咗入房，如果需要turn down service可致電通知職員。至於你條片個壞廁同爛枱布及種種…只能說，每位客人「際遇」唔同😅
喜歡睇你做的片，夠真夠靚夠公道，好就該贊賞，差的真是要公開
要幫Rosewood 平反下
我尋日去完慶祝Anniversary，笫一次住, 住望東區嘅房. :
1. 19:02 有手寫卡 寫我名
2. 17:23 Room service - 成盤拎去窗個面張梳化張枱度食(餐車俾佢拿走), 高度一流食得非常舒服.
3. 21:45 塊野喺後面個架度, 一入去就望到
4. 16:19 住Rosewood吾通係公幹咩. 係都吾係要打power point個低級職員啦。
上次天香樓又係咁, D野係你去先出問題. 睇黎你都幾黑仔.
P.S. 不過to be fair - service 係有D慢。成日我要嘅野好耐都未攞到黎。
Asaya kitchen 真係好好味又健康 👏🏻👏🏻
謝謝，講得好真實👍👍👍👍
重複左22:16-22:26至少20次
In-room dinning呢個service已經連普通四星酒店都差好多，放嘢食出嚟保鮮紙都冇拎走，凳都要個客自己搬？真心仲可以請kol洗返個reputation?
睇你啲片，真係大開眼界，長知識
今秋若能到港一遊, Rosewood 是考慮旅店之一, 今先考慮四季, Ritz- carlton, K11 Artus ..... !
張枱布係咪襯返呢層主題啊？可能寵物咬過😆
都有懷疑係寵物樓層專用
我同老公今日去左Rosewood staycation ... 佢地有聽你意見，張祝福卡係手寫架！🤩🤣🤣🤣
李生雖然你覺得間酒店係好扣分😂🤣但你隻狗跑得好開心係個房裏面🤣🤣😍
住過倫敦的Rosewood都係細節位唔得，浴室沖身度玻璃門位重一路沖一路漏水，笫一天睇唔到一腳踩落去差點滑腳😪
Rosewood 既service出晒名架啦！我自己親身經歷 + 身邊幾個朋友既經驗: 我地分別試過係去staycation, 去食飯, 去睇婚禮場地, 去嗰度搞wedding+擺酒, 做wedding planner 或 做wedding vendor d crew，我哋每個人既體驗都奇差! 仲要記住 我地咁多個 都接觸緊唔同岡位既staff! 我可以打一千字都數唔晒佢嗰啲”唔係咁牙嘛”既位。唔好話性價比，佢哋連對客/人既基本尊重都無。我主觀既結論係: 我諗佢哋唔係target at普通staycation本地客卦？！
*朋友講過 去食飯遇到隔離枱係名媛 個chef出嚟lai晒鞋底*
結論到位，住過不少 Rosewood ，覺得硬體裝修豪華有餘，但待客軟體細節卻不足。 Room service 餐車的破布真是不忍卒睹，此外沒有 turn down 更是不好好多說。
應該問下可否買張枱布返屋企，第日拎出嚟拍賣一定價值連城
張圓型玻璃台650mm高，可供用餐和工作之用。（正常lounge table 500mm，工作desk 750mm)
我剛剛住左，睡房連紙巾也沒有沒有英式茶包，只有中國茶和綠茶，廁紙好粗😅
個張枱布真係笑到我吖😂😂
張枱布先令人難忘 笑左出嚟😂
係上年10月都有住過2晚rosewood 🥲
成皮野埋單⋯⋯
食butterfly room dinner真係唔好食
Service 好一般，有打過電話去問佢有一支酒幾錢 佢地係無人答到我 叫我自己係個房到搵 真係唔該哂🌝
👍👍最後ending 果句： 就係我哋客人想要嘅嘢。
3:43 , 點打卡兩公婆都係咁靚，祝阿俊生日快樂。
上次住四季(香港)，酒店送咗張手繪嘅生日卡，真係超級驚喜🥰
Rosewood今年真係一炮打沉咗自己
那个台布简直了…
喜欢你的staycation系列，加油！
謝謝你非常中肯和詳細的分析，我7月預訂了3晚連Manor club，現在有點兒想打退堂鼓了。 🤣
破桌布和地毯的污渍真有种败絮其内的感觉~
你話廁所用大理石，營造好高級打卡感覺。無錯，影相係靚，但「大理石」呢隻字係完全．錯．誤！佢用料絕對唔係大理石/雲石。我住過亦親手摸過，好肯定咁講，全部都．係．膠！！ 呢間酒店除咗維港景，其他野包括服務都係垃圾😑
多謝你即品評, 希望佢地有改善, 新派酒店主理人' 待客之道還要向前人多多學習.
絕對同意，服務質素有待改善，唔夠貼心，相對咁高級嘅酒店，佢嘅服務係令人失望
咁你比咗5500 蚊就真係幾貴，我上星期六去住比咗4408蚊35樓會展港島海景包早餐包afternoon dinning experience in bayfare social. 雖然野食麻麻，但整體感覺吾差,那個房間夜景和infinity pool 景緻好一流，我也是早上6:30 去泳池排隊；排第三個入去，拍到無人而且有金光從雲中透出來的無邊際倒影泳池景，覺得已值回票價！
你後面講得真係好啱。人先係最重要，呢個先係客人會番頭嘅因素。間酒店有咁好嘅硬件，但睇住佢呢一年發生好多事，好明顯員工無晒staff morale,呢樣嘢我覺得管理層一定責無旁貸。
我一啲都唔覺得你西，莫講話比呢個價，就算一千蚊一晚都無理由爛抬布同保鮮紙都唔整走就閃。
多謝你嘅review，因我見佢間房靚泳池正猶豫間好唔好照book，好彩睇咗你review😂😂😂
张台布经典啊，客房部有人要问责了