The only parts I will ever bring to my mechanics are OEM parts from the dealership. Too many times I’ve told them I want oem parts no matter the price and they still end up putting an aftermarket crap part and it doesn’t last long.
@@i.jackanov7382 I bet he doesn't!!!! These people don't understand business especially the Auto Repair Business!!! They would have a different opinion if they owned the Shop!!!!
It is a bad idea. The last time I did that a customer complained that the part was too expensive ($95) ball joint. So they brought their own part. After 3 months they called me, saying that their wheel fell off. He was yelling at me and cursing. Once I showed up where he was at we finally talked and I asked, btw where did you buy and he told me he got it online for $8. Last time I ever took in customers parts. CYA everyone
I agree shop parts are the best way to go for the shop and customer but I also agree with accepting customer parts. There's a big field of customers that know the game and will bring their own parts....thats a lot of money to leave on the table😏i work in a corporation...Meineke car care...and we accept customer parts, just gotta let them know we can't Warranty their part👍
Just do the work yourself! Now if anything happens to the vehicle you know how to fix it. DIY is the way to go. Start with oil change , anything simple. And get a manual literally tells you how on almost everything
There's no excuse anymore. Scotty Kilmer has changed my life. I've learned more about cars in the last year off RUclips than the previous 40, I even had 2 years of auto shop in high school. Buy an engine scanner learn about your vehicle and try to do as much yourself as you can. If you need a mechanic at least you'll know enough not to get ripped off.
@joe Riley... no way. I promise you long term it's absolutely foolish to do this. #1...these people tie you to the parts. Even though you didn't make them...weren't standing in the assembly line running a forgery making these things...it becomes guilt by association (we've seen egg shaped drums out the box from Rock Auto...counterfeit Spicer u-joints from Amazon...we've seen it all). #2 in such an instance of product failure how does this get remedied. You're looked at to be a hero. Now you can't help them with bad components and refunds since they bought them. (Another black mark you're associated with even though not your fault) #4 it's coming to your insurance if it hasn't already. Garage Keepers insurance will stop covering incidents with parts purchased from xyz if sonething happened. It's not a secret anymore that those parts can't be trusted. #5 money. You can't make anything from pre-purchased parts. These busy bodies who know everything(the ones with the nose in device buying all these parts) don't understand how expensive it is to run a garage. They want you to fix everything but nickel and dime you to death. You have insurances, tool bills, utilities (and they don't understand once you get commercial service of any utility rates double which is bullshit) all data expense and so on... My advice. Kindly say I'm sorry but I can't install these parts. Explain they might not be correct and you're looking out for them. That is a true statement. Good luck
@@wolfdenauto3417 I'm surprised no one argued with you saying company expenses aren't the customer's responsibility. I always get that as a response. Fools not realizing every single business that has customers relies on those customers to pay their bills.
For my side work I try to stress my local NAPA for the auto parts needed for a repair, but if they insist on the auto part coming from one of the “Big Three” auto parts stores that’s their choice of course. Because of Rock Auto’s warranty process I will never order auto parts from them again or any online auto parts source. Having to warranty a defective part is the main reason.
...As I said in a previous post, the aftermarket automotive parts are just brand recognition, even NAPA sells made in China parts nowadays. The markup for these parts are not worth it, so I went back to dealership for OEM parts.
@@82dupont I believe you’re spot on. It’s harder anymore to avoid the China-made auto parts. Some are good, some are rubbish. Long before I discontinued my dealings with Rock Auto I had purchased an AC-Delco pitman arm for my wife’s old Suburban; that Pitman arm was made in China as well. The main issues I have in mail order auto parts, and almost everything, is the need to warranty a defective part or product and the inconvenience of dealing with the mail order companies; i.e Amazon and the take aways from local businesses. A year ago I ordered a radiator from Rock Auto for my Silverado, I had the radiator in the truck for 45 days when the plastic side tank cracked and leaked. According to Rock Auto’s warranty process they would pay for shipping of a returned part up to 30 days. So, I paid for the shipping to return the radiator. My truck was down for a week while I shipped off the defective radiator and waited for a new one. NAPA would have had the same radiator for me in a day. No more mail order auto parts for me or my side work!
It's hard to trust customers many times. They bring the crappiest, cheapest parts they can find, agree to no warranty and still demand we replace it on our dime WHEN the BS they bring fails. And then every issue they have after that they blame on us and threaten having all their 1000s of followers flooding the shop's Google listing with 1 star reviews. Customers are lucky because they get to research the business before going there. The shop is not so lucky because we have to hope the person driving in isn't a scammer that's going to pull some shit.
I have gone back to the dealership because I don’t like the aftermarket parts that are being used by independent automotive shops. I used to buy the OEM part and have it installed at one shop which he was fine doing, however his prices were the same as dealership so I just went back to dealership and had them provide parts as well. I respect the independent shops and their right to make money but their markup in junk aftermarket parts was not worth the small savings. If I get OEM parts I know they will last longer, and I’m willing to pay a little extra for that longevity.
@@rockerpat1085 ….I don’t have a problem paying for quality and I don’t shop at Walmart. The dealers mark up their parts as well, difference is OEM fits correctly and last same length of time as part being replaced.
@@82dupont Mr. I own an Auto Garage and I can tell you that aftermarket parts fit properly as well!!!! And I can also tell you that even OEM parts are made in China!!! And I bet you do shop at Walmart or at least your wife does!!!!
@@rockerpat1085 …I’m happy you own a garage, but you would never see my car in your shop. You probably use low end value line and charge for premium. That’s why I just go to dealer. I can honestly tell you, I don’t shop at Walmart, Target yes.
I like to use Aisin parts on my Subaru all part made in Japan and it fits. Don’t like to mix. I do my homework. Double check with Aisin before shipping.
I try to use only oem parts, and get them from dealerships. Dealer OEM parts are already way overpriced, then to have the shop price gouge even further on the parts? No thanks! Especially when the labor is like $150.00 per hour. That is why I do most of my repairs myself. For the warranty argument, "we dont warranty this part if you supply it": Thats fine, because the mfr does warranty their part. If part fails, I will be going to the mfr for a replacement, not the shop.
I will do it but I make sure they know that either way they are paying my labor whether if it's the wrong part or not. I Also inform them that I will not warranty anything they give me.
That's a stupid comparison: car parts are not restaurants or hearts. Instead of the auto shop calling auto zone or the dealer, the customer or the owner of the car does it for you. I recently had to replace the Thermostat on my Malibu. AutoZone wanted 40 the dealer wanted 76. My regular mechanic, Meineke wanted 130. I said FUCK YOU and walked out. I bought the 40 dollar part and hired a private mechanic off Craigslist. Total cost 140 instead of 452 that meineke wanted to charge me!
So what you're saying is you buy Autozone parts with lifetime warranty and charge OEM cost?? Welp, good to know you're ripping people off. This video didn't help shops, it did quite the opposite. But good thing I do my own auto repairs and my pops have been a mechanic for over 30 yrs. My pops is honest though and charges what it is, shows the customers the receipt and all from purchase. Hard to find an honest mechanic nowadays and you just proved lol
Typical smooth brain putting words in someone's mouth. Nowhere did he even mention Autozone. I know 100s of shop owners that are all about using OEM 99% of the time, including me. This video did help shops. It keeps id10ts away. Your dad works out of a garage in his backyard or has a run down shop with equipment that's over 20 years old and no employees. Zero% chance he has a well run establishment with up to date equipment, trained and certified techs, service advisors, GS, assistant, etc. You can't cover actual overhead of a modern shop on just labor unless you raise that labor rate to well over 200/hr.
All of these points in the video are valid reasons for not installing customer parts. A number of things that the auto repair industry forgets, the customers point of view, which is that they're a substantial number of untrustworthy auto shops and mechanics out there. I worked in a large Goodyear service center with ASE certified mechanics, who would routinely sell work that was not needed and would sell cheap substandard after market parts and pass them off as OEM parts jacking up the price. The mechanics would brag about how they ripped off the customer. The industry has a bad reputation that they themselves have earned by these non-ethical practices. I have worked on cars and motorcycles all my life. My rule is if I can do the repair myself I do it, because I know it will be done right and with OEM parts and I know I'm only replacing what is needed to address the issue. I would be willing to bet that every auto shop customer has had at least one bad experience of unethical practices by auto shops and mechanics. Auto shop customers please chime in? My desire to take parts to an auto repair shop is predicated on this knowledge and wanting OEM parts installed and only those parts installed. I realize, I'm not the average customer, that I know more and can fix most problems a car has. So I usually know what needs to be fixed before taking my car in which is usually when I don't have the equipment to do the job like an alignment machine or hoist. My desire to have my OEM parts installed is to combat the auto repair industries bad reputation and unethical practices. If I had my own hoist, I would almost never need to take my car in. So auto repair shops and mechanics why should or would customer s trust you to do the right thing and how can you prove you will do the right thing before I plunk down $$$ to let you see how many ways you can screw me.
I agree with everything you said ! I'm 66 and been fortunate enough to not to ever rely on anyone else to fix anything for me ! I've been around all kinds of repair people and many of them are not trustworthy !
Of course some people are going to know what quality is. With my experience at the shop The customer is just trying to save money and don’t necessarily know what quality is.
@@HowtoAutomotive had a customer bring me 6 coils and 6 plugs he bought off eBay had codes for every coil was a caddy and intake had to come back on 6 Bosch could all is well
I have done it before, but only once per customer!!! Then they will get the speech about how You Can't Take A Steak To A Steak House!!!! You come to my Steak House You Buy My Steak!!!!!! I make my living Off Parts And Labor!!! Not just Labor!!! I also don't work for them!!! When a customer wants to supply their own parts they are trying to act like a SHOP OWNER without having ANY of the EXPENSES INVOLVED!!! Same with Extended Warranty Company's!!! I have had 1 dealing with Extended Warranty Company's and I Will Not Deal with them!!! I give an estimate for an Alternator and they had no problem with my labor, but wanted to "Drop Ship" me the part!!! I told them they will pay for MY PART or They Could BUY ALL THE EQUIPMENT, LEASE THE SHOP AND PAY ALL THE BILLS AND THEN THEY COULD PROVIDE THEIR OWN PART!!!! I have plenty of work and don't need any Broke Dicks who want to cut my paycheck in half so "They Can Save Money"!!! Screw them!!!
I (not even a good DIYer) am pretty knowledgeable about parts available for my vehicle and relative quality. While I may have a chat with the mechanic about what he might do I wouldn't even think of taking parts to him install. Of course, after years of doing business with him, I know (and he knows I expect) I will get, if not OEM, a good quality part that he will stand behind. To me, a good relationship with a good mechanic I can trust is worth far more than I could ever save by supplying my own parts...which would not be that much anyway.
My local shop is not a fan of customers bring in their own parts, due to warranty issues. They like to use OEM parts, which they have delivered, but they do not mark up the parts. To be fully transparent, they even showed me the receipt.
Most customers that supply parts end up being a problematic customer usually it doesn’t end well. Once in a while I’ll do it for a friend but that’s about it. It’s also a liability if u install a customers tie rod and it breaks because it’s some junk eBay part the shops insurance company will try to not pay the claim. And let’s face it your not making money. I have a friend if mine that sells cars and I’ll help him out some times. A few weeks ago he had me install an engine and transmission on a impala, he supplied the parts. We installed them and a week later the transmission starts to act up. Well now he has to pay me labor again to install another transmission obviously because I installed his parts. I would absolutely NEVER install a engine or transmission if a customer supplied it because even if you tell them there is no warranty because they supplied it they will still cry and try to get you to install another one for free. The only reason I did it was it was a friend that understands this and jobs like this are just filler work meaning I don’t work on his car until all my retail customers work is all caught up. I keep a few friends like that and a used car dealer for the fill in work that is done at a discounted rate just for slow times.
Try getting custom parts / bumpers / overland gear ect.from any shop. for a Chevy Colarado ZR2 , most of the time the shop cannot source the parts. So the sourcing falls on the owner. And getting those parts installed is like pulling teeth, even at an inflated rate. Once in a while you find a great shop willing to set themselves apart from the ordinary and they agree to do an epic build. But few and far between, and sometimes even they slip back to being an ordinary run of the mill , we don't like installing customer parts, turning the build into a painful prosses. So should a shop agree to do a build then bail out before the job is done? My suggestion is be carefull when selecting a shop to do a complete build. And have an honest conversation with them about what you expect, and what their policies are before you cut that check. And to the shop owners, don't agree to install said parts, complete the job get paid then complain about it after the fact. Definitely not cool. Especially when the Leed times are at an all time high sometimes 6 months and parts availability is at an all time low.
imagine your on a date with someone new and she says "hey i just want to be up front. i got alot of baggage and i'll never trust you. " not a good way to start a good relationship. were more of a long term relationship type of shop so customer supplied parts sounds to us like the line quoted above . oh and by the way shops, ask an attorney of course, but i think a good attorney would tell you that regardless of a disclaimer or anything else you tell the customer, if the job craps the bed after you worked on it, their part or yours, the customer can still hose you in court. look it up. there are many cases of this happening with customer supplied parts.
I’m on the side of yes do it only if it’s the right part. Many sites let you put in your cars information and it’ll tell you if it’s the right part or not. You could even ask what parts the shop uses what brands. Just you turn a lot of business away when you say nope we don’t do that someone may have the right parts but just needs someone to instal them. It dose not hurt to ask though
I'll let a customer bring in there part so long as they understand, there is not part warranty, I only guarantee it was installed correctly. And if I get your vehicle tore apart and its the wrong part I get the right part and you return yours
I bought two control arms sway bar bushings and end links from amazon both left and right control arms were 80 bucks a peace the bushings has we’re 15 dollars and the end links about the same so 200 dollars in parts and labour was about that I save 200 dollars and the shops parts might been more. It’s all on the shop those parts been on my vehicle over a year now no issues
General repair on modern cars (R/R shop) no, classic parts/cars (restoration shop) yes. I had a high end exhaust built for my datsun Z, I pulled and installed 90% of it myself but couldn't get the last bit of downpipe out of the cast O2 elbow due not being able to get a decent swing and torch under my car on jackstands. Had a shop pull what was left of the down pipe out in about 20 minutes once it was on a lift for $40.
I'll do it, but, I charge extra and I won't warranty the parts or labor. I tell them that up front. If they decide they want to take the risk, it's up to them.
The shop's markup on parts covers their work in researching and sourcing the correct part. If the vehicle owner does that instead, the owner should get the benefit of a lower cost part.
And the markup isn't for "research" it's to cover the Ever increasing warranty!!! When I started working on cars it was 3 months 3 thousands miles!!!! Now it's minimal 12 months and 12 thousands miles!!! The extended warranty company's want 2 years and 24 thousands miles now and are pushing for the same as a NEW CAR WARRANTY!!! All for a Small Shop owner who has NO CONTROL OVER THE MANUFACTURERING OF THE PART!!! AND THAT INCLUDES OEM PARTS!!! And if you think GM And Ford parts aren't made in China right along side of the "Aftermarket Part" then you are a fool!!!!!
*"...you can't make a living on labor alone."* Say What...??? If you can't make a living on $130 dollars an hour then you can go flip hamburgers for $15 dollars an hour... Clown 🙄
@@tonyzuco6144 Now why would you insult me? This is my shops policy, if people don't like it they can go elsewhere.And you act like a child calling someone a clown because you don't agree with my comment. .
@@lar4305 Correct... I don't agree with companies that "Rip People Off". What you do isn't brain surgery! I don't know how much money you think your occupation should make but it's a lot more than what you deserve. I'm not paying a bunch of crooks to live on easy street, where you seem to think you belong. And Yes, I would never do business with your shop!
Regardless of the issue at hand being a, "wish there was a shadetree", mechanic, i found a channel i can subscribe to, knowing how many other real mechanics also are subcribers by all the comments.
Last customer parts job I had was a 2008 Yukon Denali steering angle sensor. Got it all torn apart and the part was wrong. Apparently, nobody makes a steering angle sensor for that particular truck anymore, so I had to put it back together and not get paid ☹️
Well heres my opinion. People want there cars fixed, and fixed correctly. Then customers need to pay for it. The 100 an hour is reasonable. There's a reason we choose to use snap on scanners, hand tools, etc. So if you want us technicians to fix your cars, then we need to be paid a fair share to afford the tools to diagnose and repair your vehicle correctly. If you want to complain about how much labor is then do it yourself.
It all depends on the shop and how they’re set up. Most general repair shops don’t have the space or parking if something goes wrong and they have to wait. There’s always somebody willing to help with high-performance parts. I pose the question is it right for general repair shops to try and attempt it. Most the time the shop loses valuable time and money.
when i started the guy bought cheap ebay timing blet kit, it just ripped after 1 day. I accept their own parts and most of them know already its cheaper quality. i fix cars at my house, so i can take that chance. im rpotected by doing the job from my house.
Same excuse repeated over and over and over and over. Not the same thing though, mechanics will use discount auto part store parts and charge more than OEM parts for them. If a mechanic wants to miss out on a paying customer for labor only, there are plenty of shops and even dealerships that will take customer supplied parts.
@@jdigitalseven7 It's the same thing whether your little brain wants to believe it or not. If an ignorant chump doesn't want to pay the shop what they're asking, there are plenty people that are more than willing to pay for the service at the shop's rate.
Amazon can get factory part or something alot better in quality and what a garage charges in labor is getting ridiculous anymore I try to do everything myself and there is alot of great RUclips how to videos to help u on ur way👍
The shop u work for will allow customer being on parts but the owner tells customer upfront that there no warranty on part of the only warranty they get is that part is installed correctly and if the part is bad they are still responsible for labor of installing the part know my opinion no shop shouldn't let customer less hassle and I hate doing jobs twice at least the same one
@@HowtoAutomotive definitely not what I would do too much of a hassle too much aggravation trying to explain to a customer that the part they both was bad and that they got to pay the labor twice
You don't make enough off labor? Is this a joke...100% of customers would disagree...that's why there's so many RUclips videos on how to repair vehicles yourself because mechanics labor rates are outrageous.
I agree labor rates are high but the cost to open and run the shop it’s even higher. And that’s where people don’t understand is the cost to do business is extremely high.
No their not. Clearly you’ve never owned a shop. When I had my shop in Detroit. I had to perform 100k in repairs to make 30k a year. I owned the Number one repair shop in my area of Detroit. For every 1 spent their is only a 30% profit.
@@HowtoAutomotive 1 day of parts and labor from a decent sized shop with steady business would cover rent for an entire month. Hell just a drive up oil change place charges almost $100 for a synthetic oil change and since covid you just drive your car in yourself and never get out. I timed this procedure and it took 12 minutes from beginning til I drove away...at that rate the 3 service bays would do 15 cars an hour for $1500! Even if they only do 5 cars an hour they'd still make $5k a day which would cover their rent for the month, daily pay for their employees,cost of the product (under $20 per car) with A lot to spare. I always do my own repairs and oil changes but due to an out of town emergency I unfortunately had to use one of these places. It makes me sick hearing a mechanic b*tch about not making enough off labor and that you NEED to stick it to customers even more by jacking up prices on parts.
I decline all customer supplied parts and would rather not see those customers come back. They type of customer that usually pulls this approach is usually a penny pincher (Price Shopper and never cares for quality) and usually bitter about having to spend money to repair their vehicles. They tend to be the ones that end up bad mouthing our business and if they recommend anyone to us, it's their twin. If you're smart and savvy enough to find the right part for your car, then you're good enough to install it yourself. Go away and stop wasting my time and let me focus on the customers that appreciate my services. A business that is walked on all over by their customers isn't worthy of respect either and are headed for an earned bankruptcy.
If it’s oem and purchased from an authorized dealer, why not? My tech changes my oil on my Porsche for $25 with my own parts “OEM” when Porsche wants to charge me $450... 😂
I worked at a Porsche dealer years ago. We had a customer come in with a worn out engine. He never changed the oil. I don't think he ever had it serviced. He had us install a Porsche factory reman engine. He said he did the math and he actually saved money that way.
If I bring you parts it's to make sure your using good parts ! Having been in the repair business 46 years I trust nobody ! Every employer I've had has been a crook ! That is why I do my own everything ! If a mechanic will not use my parts I'm done with that mechanic and or shop !
Cheap ass that has no shame in exploiting others thinks his "threat" is a threat. 😂 If a shop won't install customer parts that means they give zero fucks if you ever come through. You're not their demographic. Lol
I call bs none of you make an hour what the shop charges for labor. As far as your 401k remark the company can only match a certain percentage the rest is up to you. All of you cry babies on here crying about how you got to pay for your own tools boohoo the shop doesn't pay anything for your tools they may supplie certain specialty tools but that cost is figured in the hourly rate and the "shop supplies" charge they stick on every bill, plus your tools are a tax write off just like your work clothes and boots. If I come into your shop with a fuel pump bypass kit to install your saying you wouldn't install it, no oem sells it no parts store sells it, it's a specialty item that prevents a catastrophic engine failure on the cp4 fuel pumps that Ford insists on using . So your going to say no we don't need your 500.00 + like I said bs💩‼️
It's like you didn't watch the video. He literally said there are some instances where it's allowed. Of course no tech makes what the shop charges. How exactly would the shop stay open if they charged 140/hr and paid their tech 140/hr? As far as 401k, that's not the only expense with shops hence the markup. The labor charge covers labor and 10% of overhead. The markup covers ALL other operational expenses. When people say "boohoo" when a mechanic's and mechanic shop's expenses are discussed, that tells me you'd make the type of employer that would exploit the shit out of your employees. Pretty sure you wouldn't go out and drop 50 grand on tools and equipment just to work for peanuts 10+ hours a day in the elements. With me, in most cases new customers do not get the option to bring their own parts. My good customers get the option and understand my labor rate goes up to account for lost parts sales profit and there is no warranty. All retail business has to do a percentage per transaction based on overhead in order to remain profitable and stay open. If it doesn't make money, it doesn't make sense.
Bottom line is money that's it! Shops want more money for suppling the parts also . Yet outside the US its not uncommon to supply your own parts and have them fitted at any independent shop. I wouldn't use a shop that clearly wants to milk the customer for every last penny .
Of course the bottom line is money. That's how businesses stay open. You still thinking it's about milking the customer after it's explained is what we call cognitive dissonance.
@@Carlitosway211hardly contradictory what I said. When a mechanic charges overinflated prices for parts that can be purchased elsewhere for a fraction of the costs. It is milking the customer for as much as possible. But sure it's a free world. I just wouldn't use someone who does that.
Well, sometimes I would bring OEM replacement parts to my mechanic and tell him not to use any of that chinese parts on my vehicle. The customer is always right? Right?
@@eddiekatura4465 not for many Japanese Aisin brand and Domestic Oem stuff here in the states. Ac delco, Mopar, and others. Quality matters and some mechanics cheap out on parts. Due to customer money needs or due to lack of honesty.
Absolutely not if the customers are smart enough to get their own parts then they're smart enough to do the work themselves if they're not smart enough to do the work themselves that means there's a very good chance that they're getting the wrong parts and they're going to tie your shop and all your tools up while you're having to wait for them to find you the correct parts so in my opinion if you're going to bring your own parts do your own damn work
It's not a matter of jamming you. It's a matter of operational expenses. There is literally a formula to figure out what your business(this is for any business) needs to charge to remain profitable.
The only parts I will ever bring to my mechanics are OEM parts from the dealership. Too many times I’ve told them I want oem parts no matter the price and they still end up putting an aftermarket crap part and it doesn’t last long.
do you let them take whatever margin they would've made on the parts and just lump it over into the labor column on the ticket?
@@i.jackanov7382 I bet he doesn't!!!! These people don't understand business especially the Auto Repair Business!!!
They would have a different opinion if they owned the Shop!!!!
I'll install a customer supplied part IF it's the correct part and it's a quality item. However they don't get a warranty on the part itself.
It is a bad idea. The last time I did that a customer complained that the part was too expensive ($95) ball joint. So they brought their own part. After 3 months they called me, saying that their wheel fell off. He was yelling at me and cursing. Once I showed up where he was at we finally talked and I asked, btw where did you buy and he told me he got it online for $8. Last time I ever took in customers parts. CYA everyone
What if they bring you OEM parts? Do you not put a motorcraft part on a Ford? I examine the parts. Each situation is its own.
As long as you got the parts at THAT shop no problem....if not no warranty..my tools where not free to buy
For my car I’am the Warranty 😂
I agree shop parts are the best way to go for the shop and customer but I also agree with accepting customer parts. There's a big field of customers that know the game and will bring their own parts....thats a lot of money to leave on the table😏i work in a corporation...Meineke car care...and we accept customer parts, just gotta let them know we can't Warranty their part👍
Just do the work yourself! Now if anything happens to the vehicle you know how to fix it. DIY is the way to go. Start with oil change , anything simple. And get a manual literally tells you how on almost everything
There's no excuse anymore. Scotty Kilmer has changed my life. I've learned more about cars in the last year off RUclips than the previous 40, I even had 2 years of auto shop in high school. Buy an engine scanner learn about your vehicle and try to do as much yourself as you can. If you need a mechanic at least you'll know enough not to get ripped off.
@@KydenBufect Funny cause i know his channel lol.
there are many people, some engineers, who have no business turning wrenches. but yes anybody who buys their own parts should install them themselves.
You're missing the point. The audience he is addressing is shop owners.
Something that has worked for me is raising the labor charge to make up for the profit and NO warranty
@joe Riley... no way. I promise you long term it's absolutely foolish to do this. #1...these people tie you to the parts. Even though you didn't make them...weren't standing in the assembly line running a forgery making these things...it becomes guilt by association (we've seen egg shaped drums out the box from Rock Auto...counterfeit Spicer u-joints from Amazon...we've seen it all). #2 in such an instance of product failure how does this get remedied. You're looked at to be a hero. Now you can't help them with bad components and refunds since they bought them. (Another black mark you're associated with even though not your fault) #4 it's coming to your insurance if it hasn't already. Garage Keepers insurance will stop covering incidents with parts purchased from xyz if sonething happened. It's not a secret anymore that those parts can't be trusted. #5 money. You can't make anything from pre-purchased parts. These busy bodies who know everything(the ones with the nose in device buying all these parts) don't understand how expensive it is to run a garage. They want you to fix everything but nickel and dime you to death. You have insurances, tool bills, utilities (and they don't understand once you get commercial service of any utility rates double which is bullshit) all data expense and so on...
My advice. Kindly say I'm sorry but I can't install these parts. Explain they might not be correct and you're looking out for them. That is a true statement. Good luck
Jo
@@wolfdenauto3417 I'm surprised no one argued with you saying company expenses aren't the customer's responsibility. I always get that as a response. Fools not realizing every single business that has customers relies on those customers to pay their bills.
For my side work I try to stress my local NAPA for the auto parts needed for a repair, but if they insist on the auto part coming from one of the “Big Three” auto parts stores that’s their choice of course. Because of Rock Auto’s warranty process I will never order auto parts from them again or any online auto parts source. Having to warranty a defective part is the main reason.
Yeah that’s a hassle especially if you’re not the one in charge of ordering and returning the parts.
...As I said in a previous post, the aftermarket automotive parts are just brand recognition, even NAPA sells made in China parts nowadays. The markup for these parts are not worth it, so I went back to dealership for OEM parts.
@@82dupont I believe you’re spot on. It’s harder anymore to avoid the China-made auto parts. Some are good, some are rubbish. Long before I discontinued my dealings with Rock Auto I had purchased an AC-Delco pitman arm for my wife’s old Suburban; that Pitman arm was made in China as well. The main issues I have in mail order auto parts, and almost everything, is the need to warranty a defective part or product and the inconvenience of dealing with the mail order companies; i.e Amazon and the take aways from local businesses.
A year ago I ordered a radiator from Rock Auto for my Silverado, I had the radiator in the truck for 45 days when the plastic side tank cracked and leaked. According to Rock Auto’s warranty process they would pay for shipping of a returned part up to 30 days. So, I paid for the shipping to return the radiator. My truck was down for a week while I shipped off the defective radiator and waited for a new one. NAPA would have had the same radiator for me in a day. No more mail order auto parts for me or my side work!
It's hard to trust mechanics and many times they put the cheapest parts on. It's nice knowing what's going into your vehicle just saying.
It's hard to trust customers many times. They bring the crappiest, cheapest parts they can find, agree to no warranty and still demand we replace it on our dime WHEN the BS they bring fails. And then every issue they have after that they blame on us and threaten having all their 1000s of followers flooding the shop's Google listing with 1 star reviews. Customers are lucky because they get to research the business before going there. The shop is not so lucky because we have to hope the person driving in isn't a scammer that's going to pull some shit.
If they are new oem dealer parts you should jump on that and warranty the work.
No warranty with own parts brought into my shop
I have gone back to the dealership because I don’t like the aftermarket parts that are being used by independent automotive shops.
I used to buy the OEM part and have it installed at one shop which he was fine doing, however his prices were the same as dealership so I just went back to dealership and had them provide parts as well.
I respect the independent shops and their right to make money but their markup in junk aftermarket parts was not worth the small savings. If I get OEM parts I know they will last longer, and I’m willing to pay a little extra for that longevity.
I bet you don't have any problem with Walmarts markup!!!!!
@@rockerpat1085 ….I don’t have a problem paying for quality and I don’t shop at Walmart. The dealers mark up their parts as well, difference is OEM fits correctly and last same length of time as part being replaced.
@@82dupont Mr. I own an Auto Garage and I can tell you that aftermarket parts fit properly as well!!!!
And I can also tell you that even OEM parts are made in China!!!
And I bet you do shop at Walmart or at least your wife does!!!!
@@rockerpat1085 …I’m happy you own a garage, but you would never see my car in your shop. You probably use low end value line and charge for premium. That’s why I just go to dealer. I can honestly tell you, I don’t shop at Walmart, Target yes.
I like to use Aisin parts on my Subaru all part made in Japan and it fits. Don’t like to mix. I do my homework. Double check with Aisin before shipping.
I try to use only oem parts, and get them from dealerships. Dealer OEM parts are already way overpriced, then to have the shop price gouge even further on the parts? No thanks! Especially when the labor is like $150.00 per hour. That is why I do most of my repairs myself. For the warranty argument, "we dont warranty this part if you supply it": Thats fine, because the mfr does warranty their part. If part fails, I will be going to the mfr for a replacement, not the shop.
I will do it but I make sure they know that either way they are paying my labor whether if it's the wrong part or not. I Also inform them that I will not warranty anything they give me.
That's a stupid comparison: car parts are not restaurants or hearts. Instead of the auto shop calling auto zone or the dealer, the customer or the owner of the car does it for you. I recently had to replace the Thermostat on my Malibu. AutoZone wanted 40 the dealer wanted 76. My regular mechanic, Meineke wanted 130. I said FUCK YOU and walked out. I bought the 40 dollar part and hired a private mechanic off Craigslist. Total cost 140 instead of 452 that meineke wanted to charge me!
So what you're saying is you buy Autozone parts with lifetime warranty and charge OEM cost?? Welp, good to know you're ripping people off. This video didn't help shops, it did quite the opposite. But good thing I do my own auto repairs and my pops have been a mechanic for over 30 yrs. My pops is honest though and charges what it is, shows the customers the receipt and all from purchase. Hard to find an honest mechanic nowadays and you just proved lol
Typical smooth brain putting words in someone's mouth. Nowhere did he even mention Autozone. I know 100s of shop owners that are all about using OEM 99% of the time, including me. This video did help shops. It keeps id10ts away. Your dad works out of a garage in his backyard or has a run down shop with equipment that's over 20 years old and no employees. Zero% chance he has a well run establishment with up to date equipment, trained and certified techs, service advisors, GS, assistant, etc. You can't cover actual overhead of a modern shop on just labor unless you raise that labor rate to well over 200/hr.
All of these points in the video are valid reasons for not installing customer parts. A number of things that the auto repair industry forgets, the customers point of view, which is that they're a substantial number of untrustworthy auto shops and mechanics out there. I worked in a large Goodyear service center with ASE certified mechanics, who would routinely sell work that was not needed and would sell cheap substandard after market parts and pass them off as OEM parts jacking up the price. The mechanics would brag about how they ripped off the customer. The industry has a bad reputation that they themselves have earned by these non-ethical practices. I have worked on cars and motorcycles all my life. My rule is if I can do the repair myself I do it, because I know it will be done right and with OEM parts and I know I'm only replacing what is needed to address the issue. I would be willing to bet that every auto shop customer has had at least one bad experience of unethical practices by auto shops and mechanics. Auto shop customers please chime in? My desire to take parts to an auto repair shop is predicated on this knowledge and wanting OEM parts installed and only those parts installed. I realize, I'm not the average customer, that I know more and can fix most problems a car has. So I usually know what needs to be fixed before taking my car in which is usually when I don't have the equipment to do the job like an alignment machine or hoist. My desire to have my OEM parts installed is to combat the auto repair industries bad reputation and unethical practices. If I had my own hoist, I would almost never need to take my car in. So auto repair shops and mechanics why should or would customer s trust you to do the right thing and how can you prove you will do the right thing before I plunk down $$$ to let you see how many ways you can screw me.
I agree with everything you said ! I'm 66 and been fortunate enough to not to ever rely on anyone else to fix anything for me ! I've been around all kinds of repair people and many of them are not trustworthy !
Why not? Yes we do know what is quality parts. I do this all the time
Of course some people are going to know what quality is. With my experience at the shop The customer is just trying to save money and don’t necessarily know what quality is.
@@HowtoAutomotive had a customer bring me 6 coils and 6 plugs he bought off eBay had codes for every coil was a caddy and intake had to come back on 6 Bosch could all is well
I have done it before, but only once per customer!!! Then they will get the speech about how You Can't Take A Steak To A Steak House!!!! You come to my Steak House You Buy My Steak!!!!!!
I make my living Off Parts And Labor!!! Not just Labor!!!
I also don't work for them!!! When a customer wants to supply their own parts they are trying to act like a SHOP OWNER without having ANY of the EXPENSES INVOLVED!!!
Same with Extended Warranty Company's!!! I have had 1 dealing with Extended Warranty Company's and I Will Not Deal with them!!! I give an estimate for an Alternator and they had no problem with my labor, but wanted to "Drop Ship" me the part!!! I told them they will pay for MY PART or They Could BUY ALL THE EQUIPMENT, LEASE THE SHOP AND PAY ALL THE BILLS AND THEN THEY COULD PROVIDE THEIR OWN PART!!!! I have plenty of work and don't need any Broke Dicks who want to cut my paycheck in half so "They Can Save Money"!!! Screw them!!!
I (not even a good DIYer) am pretty knowledgeable about parts available for my vehicle and relative quality. While I may have a chat with the mechanic about what he might do I wouldn't even think of taking parts to him install. Of course, after years of doing business with him, I know (and he knows I expect) I will get, if not OEM, a good quality part that he will stand behind. To me, a good relationship with a good mechanic I can trust is worth far more than I could ever save by supplying my own parts...which would not be that much anyway.
My local shop is not a fan of customers bring in their own parts, due to warranty issues. They like to use OEM parts, which they have delivered, but they do not mark up the parts. To be fully transparent, they even showed me the receipt.
Most customers that supply parts end up being a problematic customer usually it doesn’t end well. Once in a while I’ll do it for a friend but that’s about it. It’s also a liability if u install a customers tie rod and it breaks because it’s some junk eBay part the shops insurance company will try to not pay the claim. And let’s face it your not making money.
I have a friend if mine that sells cars and I’ll help him out some times. A few weeks ago he had me install an engine and transmission on a impala, he supplied the parts. We installed them and a week later the transmission starts to act up. Well now he has to pay me labor again to install another transmission obviously because I installed his parts. I would absolutely NEVER install a engine or transmission if a customer supplied it because even if you tell them there is no warranty because they supplied it they will still cry and try to get you to install another one for free. The only reason I did it was it was a friend that understands this and jobs like this are just filler work meaning I don’t work on his car until all my retail customers work is all caught up. I keep a few friends like that and a used car dealer for the fill in work that is done at a discounted rate just for slow times.
But customers should ask which brand that shop used and they can request the brand
If the quality is good, yes.
I sometimes supply my own parts. I also tell the mechanic I don't want a warranty!
And for some shops that will work out. It’s all about the agreement upfront
Do you pay the shop the LOST Revenue?
If not you should because you are taking money out of their pockets!!!!
After watching this video I'm even more determined to NEVER bring my car to a shop !
Do you bring your own food to a restaurant? They probably bought cheap parts, and do not understand that a shop carries better parts
Try getting custom parts / bumpers / overland gear ect.from any shop. for a Chevy Colarado ZR2 , most of the time the shop cannot source the parts.
So the sourcing falls on the owner. And getting those parts installed is like pulling teeth, even at an inflated rate.
Once in a while you find a great shop willing to set themselves apart from the ordinary and they agree to do an epic build.
But few and far between, and sometimes even they slip back to being an ordinary run of the mill , we don't like installing customer parts, turning the build into a painful prosses.
So should a shop agree to do a build then bail out before the job is done?
My suggestion is be carefull when selecting a shop to do a complete build. And have an honest conversation with them about what you expect, and what their policies are before you cut that check.
And to the shop owners, don't agree to install said parts, complete the job get paid then complain about it after the fact. Definitely not cool. Especially when the Leed times are at an all time high sometimes 6 months and parts availability is at an all time low.
30 sec 30 feet (tail light) warranty on customer supplied parts
imagine your on a date with someone new and she says "hey i just want to be up front. i got alot of baggage and i'll never trust you. " not a good way to start a good relationship. were more of a long term relationship type of shop so customer supplied parts sounds to us like the line quoted above .
oh and by the way shops, ask an attorney of course, but i think a good attorney would tell you that regardless of a disclaimer or anything else you tell the customer, if the job craps the bed after you worked on it, their part or yours, the customer can still hose you in court. look it up. there are many cases of this happening with customer supplied parts.
I’m on the side of yes do it only if it’s the right part. Many sites let you put in your cars information and it’ll tell you if it’s the right part or not. You could even ask what parts the shop uses what brands. Just you turn a lot of business away when you say nope we don’t do that someone may have the right parts but just needs someone to instal them. It dose not hurt to ask though
I'll let a customer bring in there part so long as they understand, there is not part warranty, I only guarantee it was installed correctly. And if I get your vehicle tore apart and its the wrong part I get the right part and you return yours
I bought two control arms sway bar bushings and end links from amazon both left and right control arms were 80 bucks a peace the bushings has we’re 15 dollars and the end links about the same so 200 dollars in parts and labour was about that I save 200 dollars and the shops parts might been more. It’s all on the shop those parts been on my vehicle over a year now no issues
General repair on modern cars (R/R shop) no, classic parts/cars (restoration shop) yes. I had a high end exhaust built for my datsun Z, I pulled and installed 90% of it myself but couldn't get the last bit of downpipe out of the cast O2 elbow due not being able to get a decent swing and torch under my car on jackstands. Had a shop pull what was left of the down pipe out in about 20 minutes once it was on a lift for $40.
I'll do it, but, I charge extra and I won't warranty the parts or labor. I tell them that up front. If they decide they want to take the risk, it's up to them.
The shop's markup on parts covers their work in researching and sourcing the correct part. If the vehicle owner does that instead, the owner should get the benefit of a lower cost part.
BULLSHIT!
I concur!!! BULLSHIT!!!!
YOU CAN'T TAKE A STEAK TO A STEAK HOUSE!!!!!!!!!!!!
YOU ARE TAKING MONEY OUT OF THE SHOP OWNERS POCKET!!!!!!!!
And the markup isn't for "research" it's to cover the Ever increasing warranty!!!
When I started working on cars it was 3 months 3 thousands miles!!!!
Now it's minimal 12 months and 12 thousands miles!!!
The extended warranty company's want 2 years and 24 thousands miles now and are pushing for the same as a NEW CAR WARRANTY!!! All for a Small Shop owner who has NO CONTROL OVER THE MANUFACTURERING OF THE PART!!!
AND THAT INCLUDES OEM PARTS!!!
And if you think GM And Ford parts aren't made in China right along side of the "Aftermarket Part" then you are a fool!!!!!
Some places will do it and charge more labor per hour. If part fails no warranty they pay labor again.
Our shop will not install customer parts, you lose list price, and you can't make a living on labor alone.
*"...you can't make a living on labor alone."*
Say What...??? If you can't make a living on $130 dollars an hour then you can go flip hamburgers for $15 dollars an hour... Clown 🙄
@@tonyzuco6144 Now why would you insult me? This is my shops policy, if people don't like it they can go elsewhere.And you act like a child calling someone a clown because you don't agree with my comment. .
@@lar4305 Correct... I don't agree with companies that "Rip People Off". What you do isn't brain surgery! I don't know how much money you think your occupation should make but it's a lot more than what you deserve. I'm not paying a bunch of crooks to live on easy street, where you seem to think you belong. And Yes, I would never do business with your shop!
@@tonyzuco6144 You clearly don't have a fucking clue.
Seems like every time we do this we end up waiting on wrong parts to be exchanged, or we fight the customer over warranty months later. Hate it
Rarely ever goes smoothly
In some states it's the LAW.
Regardless of the issue at hand being a, "wish there was a shadetree", mechanic, i found a channel i can subscribe to, knowing how many other real mechanics also are subcribers by all the comments.
They should be required to do so.
Last customer parts job I had was a 2008 Yukon Denali steering angle sensor. Got it all torn apart and the part was wrong. Apparently, nobody makes a steering angle sensor for that particular truck anymore, so I had to put it back together and not get paid ☹️
I’ve had similar situations.
can you make recommendations of what to order?
parts like brake kits, suspension kits etc....
Well heres my opinion. People want there cars fixed, and fixed correctly. Then customers need to pay for it. The 100 an hour is reasonable. There's a reason we choose to use snap on scanners, hand tools, etc. So if you want us technicians to fix your cars, then we need to be paid a fair share to afford the tools to diagnose and repair your vehicle correctly. If you want to complain about how much labor is then do it yourself.
amen to that brother
Cannot say it better than you 👍
what if I want a specific high performance part installed.
It all depends on the shop and how they’re set up. Most general repair shops don’t have the space or parking if something goes wrong and they have to wait. There’s always somebody willing to help with high-performance parts. I pose the question is it right for general repair shops to try and attempt it. Most the time the shop loses valuable time and money.
Typically no, but some are a case by case basis and no warranty.
when i started the guy bought cheap ebay timing blet kit, it just ripped after 1 day. I accept their own parts and most of them know already its cheaper quality. i fix cars at my house, so i can take that chance. im rpotected by doing the job from my house.
Can you bring a steak to a restaurant and tell the cooks to prepare it for you?
Same excuse repeated over and over and over and over. Not the same thing though, mechanics will use discount auto part store parts and charge more than OEM parts for them. If a mechanic wants to miss out on a paying customer for labor only, there are plenty of shops and even dealerships that will take customer supplied parts.
@@jdigitalseven7 It is EXACTLY THE SAME!!!!!! AND IF YOU OWNED AN AUTO GARAGE YOU WOULD SEE IT THE SAME WAY!!!!!!!!!
@@jdigitalseven7 It's the same thing whether your little brain wants to believe it or not. If an ignorant chump doesn't want to pay the shop what they're asking, there are plenty people that are more than willing to pay for the service at the shop's rate.
Yes they should because the markup on parts supplied by mechanics is ABSOLUTELY immoral and ridiculous !!!.....its basically highway robbery...lol
That’s definitely a possibility at some shops but not all.
Amazon can get factory part or something alot better in quality and what a garage charges in labor is getting ridiculous anymore I try to do everything myself and there is alot of great RUclips how to videos to help u on ur way👍
Funny how even with it broken down, you still don't get it.
The shop u work for will allow customer being on parts but the owner tells customer upfront that there no warranty on part of the only warranty they get is that part is installed correctly and if the part is bad they are still responsible for labor of installing the part know my opinion no shop shouldn't let customer less hassle and I hate doing jobs twice at least the same one
I agree that’s pretty much how we operate. But if it was 100% up to me I would not do customer install parts.
@@HowtoAutomotive definitely not what I would do too much of a hassle too much aggravation trying to explain to a customer that the part they both was bad and that they got to pay the labor twice
This the same type of guy that says doing ur own works cheats shops outta money
You don't make enough off labor? Is this a joke...100% of customers would disagree...that's why there's so many RUclips videos on how to repair vehicles yourself because mechanics labor rates are outrageous.
I agree labor rates are high but the cost to open and run the shop it’s even higher. And that’s where people don’t understand is the cost to do business is extremely high.
No their not. Clearly you’ve never owned a shop. When I had my shop in Detroit. I had to perform 100k in repairs to make 30k a year. I owned the Number one repair shop in my area of Detroit. For every 1 spent their is only a 30% profit.
@@HowtoAutomotive when a shop is charging 90 dollars or more an hour is crazy when average person makes under 20 a hour or under
@@HowtoAutomotive 1 day of parts and labor from a decent sized shop with steady business would cover rent for an entire month. Hell just a drive up oil change place charges almost $100 for a synthetic oil change and since covid you just drive your car in yourself and never get out. I timed this procedure and it took 12 minutes from beginning til I drove away...at that rate the 3 service bays would do 15 cars an hour for $1500! Even if they only do 5 cars an hour they'd still make $5k a day which would cover their rent for the month, daily pay for their employees,cost of the product (under $20 per car) with A lot to spare. I always do my own repairs and oil changes but due to an out of town emergency I unfortunately had to use one of these places. It makes me sick hearing a mechanic b*tch about not making enough off labor and that you NEED to stick it to customers even more by jacking up prices on parts.
@@penrodautorepair3170 you were the #1 shop and you only made $30k profit a year? Math doesn't add up... I'm guessing you were just #1 in your mind
No
Isn't the main point of a shop to fix my mistake when I mess it up at home? ;) how do you handle those cases?
I decline all customer supplied parts and would rather not see those customers come back. They type of customer that usually pulls this approach is usually a penny pincher (Price Shopper and never cares for quality) and usually bitter about having to spend money to repair their vehicles. They tend to be the ones that end up bad mouthing our business and if they recommend anyone to us, it's their twin. If you're smart and savvy enough to find the right part for your car, then you're good enough to install it yourself. Go away and stop wasting my time and let me focus on the customers that appreciate my services. A business that is walked on all over by their customers isn't worthy of respect either and are headed for an earned bankruptcy.
Exactly!
I'm only concerned about OEM fluid
If they wont, I go elsewhere. I'm not paying double for the same part they get.
Good. Bye
Let's flip the argument on its head and say what about the garages who fit poor quality parts then take the piss with the bill?
We don't like those shops either. Shop owners that care, won't install that bs.
Thank you for sharing your knowledge 👍
As always thank you for watching!
Bravo!
If it’s oem and purchased from an authorized dealer, why not? My tech changes my oil on my Porsche for $25 with my own parts “OEM” when Porsche wants to charge me $450... 😂
I worked at a Porsche dealer years ago. We had a customer come in with a worn out engine. He never changed the oil. I don't think he ever had it serviced. He had us install a Porsche factory reman engine. He said he did the math and he actually saved money that way.
If I bring you parts it's to make sure your using good parts ! Having been in the repair business 46 years I trust nobody ! Every employer I've had has been a crook ! That is why I do my own everything ! If a mechanic will not use my parts I'm done with that mechanic and or shop !
Bye
@@Carlitosway211 My guess is you must be one of those crooks !
@@guyaldrich5878 Nope but it's clear you're one of those id10ts.
Cheap ass that has no shame in exploiting others thinks his "threat" is a threat. 😂
If a shop won't install customer parts that means they give zero fucks if you ever come through. You're not their demographic. Lol
I call bs none of you make an hour what the shop charges for labor.
As far as your 401k remark the company can only match a certain percentage the rest is up to you.
All of you cry babies on here crying about how you got to pay for your own tools boohoo the shop doesn't pay anything for your tools they may supplie certain specialty tools but that cost is figured in the hourly rate and the "shop supplies" charge they stick on every bill, plus your tools are a tax write off just like your work clothes and boots.
If I come into your shop with a fuel pump bypass kit to install your saying you wouldn't install it, no oem sells it no parts store sells it, it's a specialty item that prevents a catastrophic engine failure on the cp4 fuel pumps that Ford insists on using . So your going to say no we don't need your 500.00 + like I said bs💩‼️
It's like you didn't watch the video. He literally said there are some instances where it's allowed. Of course no tech makes what the shop charges. How exactly would the shop stay open if they charged 140/hr and paid their tech 140/hr? As far as 401k, that's not the only expense with shops hence the markup. The labor charge covers labor and 10% of overhead. The markup covers ALL other operational expenses. When people say "boohoo" when a mechanic's and mechanic shop's expenses are discussed, that tells me you'd make the type of employer that would exploit the shit out of your employees. Pretty sure you wouldn't go out and drop 50 grand on tools and equipment just to work for peanuts 10+ hours a day in the elements. With me, in most cases new customers do not get the option to bring their own parts. My good customers get the option and understand my labor rate goes up to account for lost parts sales profit and there is no warranty. All retail business has to do a percentage per transaction based on overhead in order to remain profitable and stay open. If it doesn't make money, it doesn't make sense.
Bottom line is money that's it!
Shops want more money for suppling the parts also .
Yet outside the US its not uncommon to supply your own parts and have them fitted at any independent shop.
I wouldn't use a shop that clearly wants to milk the customer for every last penny .
Of course the bottom line is money. That's how businesses stay open. You still thinking it's about milking the customer after it's explained is what we call cognitive dissonance.
@@Carlitosway211hardly contradictory what I said. When a mechanic charges overinflated prices for parts that can be purchased elsewhere for a fraction of the costs. It is milking the customer for as much as possible. But sure it's a free world. I just wouldn't use someone who does that.
@@karlwatson45 No it isn't. You just don't understand how business works.
@@Carlitosway211 sure I don't 😂
You haven't a clue
@@karlwatson45 Says the guy that clearly doesn't own a repair shop.
Well, sometimes I would bring OEM replacement parts to my mechanic and tell him not to use any of that chinese parts on my vehicle. The customer is always right? Right?
Oem parts are even made in China.
@@eddiekatura4465 not for many Japanese Aisin brand and Domestic Oem stuff here in the states. Ac delco, Mopar, and others. Quality matters and some mechanics cheap out on parts. Due to customer money needs or due to lack of honesty.
@@eddiekatura4465 Let's not start confusing us with facts.
@@ocesmekanics3831 They make OEM Japanese and Asian parts in China!!!!!!!
Hell no the customer is not always right. I've fired dozens upon dozens of customers.
Absolutely not if the customers are smart enough to get their own parts then they're smart enough to do the work themselves if they're not smart enough to do the work themselves that means there's a very good chance that they're getting the wrong parts and they're going to tie your shop and all your tools up while you're having to wait for them to find you the correct parts so in my opinion if you're going to bring your own parts do your own damn work
Maybe they don’t have a driveway or garage too do the work and just need a shop too install them.
It's not enough you mechanic's jam us with ridiculous labor rates?
If people knew what it takes to run a shop and all the cost they would understand the labor rates.
It's not a matter of jamming you. It's a matter of operational expenses. There is literally a formula to figure out what your business(this is for any business) needs to charge to remain profitable.
When some asks me to install their part I quote them 3 times what it would cost.
I don’t. Their taking food out of my family’s mouth an often times they have the wrong part