Jeff Bezos In 1999 On Amazon's Plans Before The Dotcom Crash

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  • Опубликовано: 7 фев 2019
  • Jeff Bezos explained his ambitious vision for Amazon in a 1999 interview. He made clear the company’s focus was on “great customer service” and discussed his real estate strategy. Bezos said, “There’s no guarantee that Amazon.com can be a successful company. What we’re trying to do is very complicated.” He added, “Scale is important to us and we’re going to go after that kind of scale.”
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    Jeff Bezos In 1999 On Amazon's Plans Before The Dotcom Crash

Комментарии • 10 тыс.

  • @icedcoldkilla
    @icedcoldkilla 2 года назад +7119

    Employee: Am I fired?
    Jeff: No, you're promoted to customer.

    • @mavevictor
      @mavevictor 2 года назад +90

      the best 🤣 i'll save it for my portfolio

    • @ChibDibs
      @ChibDibs 2 года назад +16

      lmao

    • @emmaphilo4049
      @emmaphilo4049 2 года назад +6

      Lollll

    • @sarah_lee5150
      @sarah_lee5150 2 года назад +10

      😂😂😂😂

    • @Zach-lw5ii
      @Zach-lw5ii 2 года назад +12

      lmfao this actually made me laugh. best one

  • @wolfgangkeyser3970
    @wolfgangkeyser3970 3 года назад +7748

    Jeff Bezos's mother: "OMG, he is about to say his first words!"
    10 month old Jeff: "The key is customer service"

  • @Bdhacker101
    @Bdhacker101 2 года назад +1419

    Interviewer: So Jeff, how did you meet your first wife?
    Jeff: *She was my first customer*

  • @navjotrehal9423
    @navjotrehal9423 Год назад +28

    The way he answered all the questions is just amazing. Every word on point.

  • @icedcoldkilla
    @icedcoldkilla 3 года назад +5694

    Interviewer: youre losing hair jeff
    Jeff: i gave it to my customers

    • @may4081
      @may4081 3 года назад +29

      😭

    • @patricksyngre
      @patricksyngre 3 года назад +25

      🤣😂😂😂😂😂

    • @evanjanko5975
      @evanjanko5975 3 года назад +38

      All about the customer service

    • @Learnsteno44654
      @Learnsteno44654 3 года назад +6

      😂

    • @fynkozari9271
      @fynkozari9271 3 года назад +19

      Its true, he cares more about customers more than employees. I watched the news. Why cant he care for both?

  • @sanjidnet
    @sanjidnet 4 года назад +22081

    Legend has it Jeff is still maintaining eye contact with the interviewer

  • @desimo147
    @desimo147 5 месяцев назад +65

    You could just see the drive and determination within him during this interview to turn Amazon into what it is today. I bet he was working 100 hr weeks back in those days.

    • @hahaha5637
      @hahaha5637 27 дней назад +4

      yeah, he's both focused and intelligent, I don't why people laugh at him about repetitively saying customers, he's doing the right thing

  • @shayneoneill1506
    @shayneoneill1506 2 года назад +123

    The interesting thing about amazon is at this point people still percieved them as a small online book store. But 3000 employees and a million+ sq feet of distro centers, in *1999* is huge, for the time.

    • @HONORTONUMERIC123
      @HONORTONUMERIC123 Год назад

      Yup.... That's right....

    • @77LUCKYNUMBER77
      @77LUCKYNUMBER77 Год назад +6

      almost feels like they wanted to keep amazon low profile, so retail investors wouldn't buy stocks in order to profit off of it...

    • @stevew3947
      @stevew3947 Год назад

      Just like Tesla today

    • @Adam-uz3hj
      @Adam-uz3hj Год назад +1

      @@stevew3947 Tesla has 100k employees and 100s of billions in market cap wtf are you on about lmao

    • @stevew3947
      @stevew3947 Год назад +1

      @@Adam-uz3hj come back to this comment in 2055 and see how it aged.... that would be the correct comparison to the one above....

  • @kmd4614
    @kmd4614 4 года назад +5171

    If another guy explains his business plan with that kind of eye contact and belief, we better go buy some of his stocks.

    • @cryptosavy9716
      @cryptosavy9716 4 года назад +291

      Exactly, that man had determination in his eyes.

    • @callumosullivan7546
      @callumosullivan7546 4 года назад +32

      stone cold eye

    • @serventmike521
      @serventmike521 4 года назад +35

      @@cryptosavy9716 He had no soul in his eyes.

    • @tim2520
      @tim2520 4 года назад +25

      Check the CEO and founder of Yext. I have not seen that passion and determination for a while now

    • @futurevspast32
      @futurevspast32 4 года назад +2

      Tesla spacex just to name a few

  • @caninho1
    @caninho1 3 года назад +2892

    How are you jeff?
    - it doesnt matter how i feel. but the question is: how does the customer feel?

    • @quigon6838
      @quigon6838 3 года назад +108

      question is definitely not how do my employees feel

    • @Mii.2.0
      @Mii.2.0 3 года назад +7

      @Dex4Sure They have higher minimum wage for sure, but nothing else. 🤔

    • @Mii.2.0
      @Mii.2.0 3 года назад +3

      @Dex4Sure I didn't say they should be paid as much as the CEO...

    • @martinvannostrand8488
      @martinvannostrand8488 3 года назад +3

      Jeff should ask “how does the worker feel?”

    • @Rick-xx2ck
      @Rick-xx2ck 3 года назад +19

      @@martinvannostrand8488 It's one of the best paying low skilled jobs available. Level of pay is directly proportional to what an individual can produce in a free market capitalist economy. If one wants to make more money, they have to learn a skill that their employer finds more value in. Just like you wouldn't pay twice as much for the same television, an employer isn't going to pay twice as much for half the value. It just doesn't work out. People that whine about how much money Jeff Bezos is making vs. how much they are making, do not understand how much value he brings to the company. However, if one wants to make as much money as Jeff Bezos can simply follow his formula. Provide a service + Do it better than the competition by obsessing over customer satisfaction + repeat = successful business.

  • @g5realestate280
    @g5realestate280 Год назад +237

    He gets Oscar for the best eye contact. 👍😊

    • @alg5534
      @alg5534 Год назад

      His laugh too

    • @jackhansen7305
      @jackhansen7305 Год назад +2

      I think the eye contact would be Ritalin or the like ahaha

    • @omegaman1409
      @omegaman1409 Год назад +1

      With his worth he is already ordering a castration on the comment.

    • @ryanbinder1294
      @ryanbinder1294 Год назад

      ​@@jackhansen7305 hes clearly terrifying

    • @ryanbinder1294
      @ryanbinder1294 Год назад

      He's simply mad. A couple a yams out of the mind chap

  • @larslover6559
    @larslover6559 Год назад +321

    Love him or hate him: a heck of a businessman.

    • @jupiterjones3789
      @jupiterjones3789 Год назад +33

      He's the purest of all businsspeople, he analysed the market and the business sharply and acted on that

    • @Cuckold_Cockles
      @Cuckold_Cockles 10 месяцев назад +3

      who cares?

    • @businessmanager7670
      @businessmanager7670 9 месяцев назад

      @@Cuckold_Cockles nobody cares about your comment. people do care about jeff bezos more than your random comment because of his achievements lol

    • @jianwei2009
      @jianwei2009 8 месяцев назад +9

      I’m a firm believer that a company that is obsessed with its customers shall never perish from the planet. There are just too many companies like most car dealership, want to do nothing but cheat their customers😂

    • @rodd555
      @rodd555 8 месяцев назад +3

      One could argue he knew what he was talking about for sure

  • @ryanking6915
    @ryanking6915 3 года назад +2401

    Jeffs Wife: Honey i just got in an accident, its bad.
    Jeff: Is the customer ok?

  • @alisinarahimian4576
    @alisinarahimian4576 4 года назад +4682

    He looks like a mix of Kevin Spacey and Nicholas Cage

    • @limay6130
      @limay6130 4 года назад +3

      alisina rahimian lol

    • @helperboy5020
      @helperboy5020 4 года назад +74

      on crack

    • @rmondave
      @rmondave 4 года назад +27

      Let's hope he controls his perverted temptations better than Kevin and his checkbook better than Cage :)

    • @ElweEe
      @ElweEe 4 года назад +4

      More like Adam shifty shiff

    • @discoverbitcoin4335
      @discoverbitcoin4335 4 года назад +7

      Nailed it

  • @Efex1996
    @Efex1996 Год назад +55

    Very interesting to see that Jeff back then looked at the internet in a very different way than the interviewer.
    Jeff saw back then the internet as a tool to provide the best customer service, while the interviewer (in my opinion) looked at the internet as the product it self.

  • @ravend5595
    @ravend5595 2 года назад +73

    Interviewer: do have any friends ,jeff?
    jeff: I have customers

    • @Unfunny_Username_389
      @Unfunny_Username_389 Год назад +1

      or frienstomers, if you will

    • @warnpassion
      @warnpassion Год назад

      Interviewer: "do you have any girlfriends?"
      Bezos: "I have customers."

    • @PodcastClips23969
      @PodcastClips23969 Месяц назад

      Do you love your kids Jeff? They’re my employees I pay them with stock options

  • @alexanderblanco3518
    @alexanderblanco3518 5 лет назад +1406

    interviewer: you cant just disrupt every industry
    jeff bezos: hold my shminternet

  • @PiyushBhakat
    @PiyushBhakat 3 года назад +3609

    Jeff's wife: "He's probably thinking about other girls"
    Jeff: *The key is customer service*

    • @peaches3208
      @peaches3208 3 года назад +17

      Lmao dude😂

    • @hozey777
      @hozey777 3 года назад +23

      Neither is wrong..

    • @RaulMartinez-gd3pw
      @RaulMartinez-gd3pw 3 года назад +28

      He was definitely thinking of other women lol

    • @anirudh1835
      @anirudh1835 3 года назад

      You watch death note?

    • @PiyushBhakat
      @PiyushBhakat 3 года назад

      @@anirudh1835 Yes, I've watched it twice. I'm into other anime as well.

  • @burdine0
    @burdine0 Год назад +96

    That’s what truly believing in yourself look like.

  • @moritz9077
    @moritz9077 2 года назад +31

    His passion for his company should be a motivation for every one that wants to have their own business

  • @darev6780
    @darev6780 3 года назад +3316

    One of Jeff's eyeballs is looking at his customers. The other is looking for new customers.

  • @massojupiter3436
    @massojupiter3436 3 года назад +819

    Jeff looks like he is waiting for the interviewer to say one negative thing about the customers so he can start swinging.

  • @markconley3877
    @markconley3877 Год назад +194

    The most important thing that should be on everyone mind currently should be to invest in different sources of income that doesn't depend on the government. Especially with the current economic crisis around the word. This is still a good time to invest in various stocks, Gold, silver and digital currencies....

    • @canary7361
      @canary7361 Год назад

      The decision to invest is an acknowledgment that comes with certain risks. Not all investments will do well and some may lose money. However, without risk there would be no opportunity to potentially earn the higher returns that can help you grow your wealth.

    • @susanhaynes679
      @susanhaynes679 Год назад

      @@canary7361 I agree with you and I believe that the secret to financial stability is having the right investment ideas to enable you earn more money, I don’t know who agrees with me but either way I recommend either real estate or bitcoin and stocks.

    • @ericchk102
      @ericchk102 Год назад

      I keep wondering how people earn money in financial markets, i tried trading bitcoin on my own made a huge loss and now I'm scared of investing more.

    • @markconley3877
      @markconley3877 Год назад

      @@ericchk102 That won't bother you if you trade with a professional like *Mr Gary Mason Brooks* my coach, you may have come across him on interviews relating to bitcoin. He trades, manage trading account and offer mentorship program for clients who wish to become professional investors.

    • @ericchk102
      @ericchk102 Год назад

      @@markconley3877 You allow people to trade for you? that's interesting, I would love to learn, hope it’s safe?

  • @evanbesenger5226
    @evanbesenger5226 Год назад +6

    You can tell by this interview, by the way he talks and conducts himself, that Jeff is a very intelligent guy that fully understood what he was doing and what it was going to become.

  • @ARon82
    @ARon82 5 лет назад +831

    I bought a $300 item off amazon that didnt offer returns. I called to complain I didnt like the item and they just told me to keep it and gave me a full refund. I was amazed.

    • @EvanandDevan
      @EvanandDevan 5 лет назад +118

      #anthonyron82 they thrive off giving refunds. I thought I lost three packages once but they were in the front office. They refunded everything and gave me a credit so I bought more stuff. Genius in giving away free things as long as you don’t get too greedy 😩😩

    • @jake3736
      @jake3736 4 года назад +23

      #anthonyron82 that's why they're as big as they are

    • @gninja92
      @gninja92 4 года назад +134

      They can take the loss because for every one person like you they have a million that don't complain

    • @SM-sb4tr
      @SM-sb4tr 4 года назад +55

      I ordered a pack of 6 small jars of hazelnut butter. One of them ended up cracked (I presume during delivery). I complained to amazon about this and they told me to keep the rest and sent over a new 6 pack

    • @BMDecipher
      @BMDecipher 4 года назад +40

      The shipping costs probably doesn't make it worth it to ship it back.

  • @redrum3425
    @redrum3425 4 года назад +8224

    Seems like a nice guy, hope his book company works out for him.....

    • @Axe1524
      @Axe1524 4 года назад +198

      Yah I hope so too.

    • @Error-_________________
      @Error-_________________ 4 года назад +272

      JMM he went bankrupt sadly

    • @fachriandraya8747
      @fachriandraya8747 4 года назад +341

      @GODESTINY bruh the only stupid people in this comment thread is the dude who doesn't get that everyone including op is joking (spoiler: it's you lmao)

    • @MonkeyDIvan
      @MonkeyDIvan 4 года назад +13

      GODESTINY what‘s an rwosh?

    • @Justin-ou6gq
      @Justin-ou6gq 4 года назад +42

      @@fachriandraya8747 You look more like an idiot here for the fact that you think someone unironically wrote that

  • @TammereMusic
    @TammereMusic Год назад +4

    I love this interview, the way the interviewer almost combats what Jeff’s saying makes an entertaining conversation.

  • @Donut-tell-all
    @Donut-tell-all 5 месяцев назад +3

    Jeff represents every aspiring business person who is goal oriented, has clear vision, and who is enthusiastic about starting their business. The interviewer represents every doubting self-absorbed critic who think that they know better.

  • @Joshohoho
    @Joshohoho 5 лет назад +3529

    The interviewer probably can't sleep normally now.

    • @RabbitConfirmed
      @RabbitConfirmed 4 года назад +102

      he traumatised

    • @mikespiano190
      @mikespiano190 4 года назад +119

      The questions were rational given the context of the time, internet companies in general were seen as risky endeavors and this was on the eve of the Y2K crisis, which was also a rational fear. I’d sleep well knowing I got to interview one of the now most successful CEOs in the world especially when no one had really any idea it was going to end up being this significant

    • @CDFortsonIII
      @CDFortsonIII 4 года назад +60

      Yeah I couldn’t tell if the interviewer was clueless or was asking valid, hard-hitting questions.
      20 years later and Bezos looks like an absolute madman wrapped in pure genius and we hardly recognize true journalism.

    • @Pokemonrasta1998
      @Pokemonrasta1998 4 года назад

      Hahaha, I know right!!!!!!🤣🤣🤣🤣🤣

    • @teknacious
      @teknacious 4 года назад

      lololololol

  • @OhItsDared
    @OhItsDared 5 лет назад +7310

    "The key is customer service."
    Ends up the richest man on earth.

    • @lunarmodule6419
      @lunarmodule6419 4 года назад +67

      Amen!

    • @Liquid-Lithium
      @Liquid-Lithium 4 года назад +413

      Comcast: I'm going to pretend I didn't hear that.

    • @QueenetBowie
      @QueenetBowie 4 года назад +226

      “You’re telling me you’re going to take on the established retail industry? How are you going to compete with an indestructible retail giant like Sears huh? With no experience, you might as well take on the astronaut business with no experience..”
      “Hmmm....”

    • @rajashahja8975
      @rajashahja8975 4 года назад +7

      that says a lot about the rest of losers , the 99%er humans

    • @amitgarg8393
      @amitgarg8393 4 года назад +7

      by sucking blood of sellers and Customers :D

  • @rimshaabir9988
    @rimshaabir9988 2 года назад +8

    To summarise everything Jeff said in three words: ✨"BEST CUSTOMER SERVICE." ✨

  • @RetailRipper
    @RetailRipper Год назад +3

    Interviewer: "Jeff, why are you sitting like this?"
    Jeff: "So i can be closer to you, the customer."

    • @ml668
      @ml668 Год назад

      😂😂

  • @KoryoJK
    @KoryoJK 3 года назад +3309

    20 years later, Jeff Bezo's donated millions to the homeless not because they're starving, but because one day, they too can become customers.

    • @Hellsking
      @Hellsking 3 года назад +21

      so money can make you younger to

    • @dr.franxx6192
      @dr.franxx6192 3 года назад +4

      Damn right

    • @mikewells4632
      @mikewells4632 3 года назад +17

      Is he making slaves ?

    • @todd6564
      @todd6564 3 года назад +37

      The 100mill donated-equivalent of a person earning 50 thou a year donating 50 bucks lol

    • @jamfountain8702
      @jamfountain8702 3 года назад +1

      Damn!!! That's a wild concept

  • @cazkeymekam6427
    @cazkeymekam6427 4 года назад +1245

    I bet it hurts the interviewer buying stuff off Amazon now.

    • @FollowTheTrend798
      @FollowTheTrend798 4 года назад +19

      I don't think they could have predicted the outcome

    • @eduardoflores5705
      @eduardoflores5705 4 года назад +41

      @@FollowTheTrend798 he kept trying to tho

    • @shreekantgaikwad5601
      @shreekantgaikwad5601 4 года назад +12

      It doesn't matter... Interviewer might be a happy customer of Amazon

    • @kurtwatson9039
      @kurtwatson9039 4 года назад +17

      Of course, you’re assuming he didn’t die of embarrassment years ago...

    • @globetrotter1002
      @globetrotter1002 4 года назад +1

      it is not mandatory to buy on Amazon ....

  • @Stephlovespinkk
    @Stephlovespinkk 9 месяцев назад +2

    His eye contact shows his excitement about the future. He is the Albert Einstein of our time. His confidence is amazing! The internet was so new at that point and it shows how exciting it was. Thank you for sharing your knowledge and being confident in your vision, even in a time when no one understood

  • @dljcards
    @dljcards 2 года назад +12

    The new Jeff looks back at the old Jeff while maintaining constant eye contact and providing the best customer service.

  • @joshuajethro
    @joshuajethro 4 года назад +3234

    There is absolutely NO GOOD REASON to have music over an interview.

    • @dontreldontrel416
      @dontreldontrel416 4 года назад +69

      Makes it a little more dramatic kinda like the WWE stars come out to entry music or a soap opera with intense music. Just to dramatize it up a bit

    • @nickc9070
      @nickc9070 4 года назад +31

      Before 2000, I’m ok with music over interview. Especially a tech interview

    • @AnonYMouse-ky4sg
      @AnonYMouse-ky4sg 4 года назад +6

      joshuajethro This music doesn’t work and is way too loud. If you watch well-made documentaries, interviews usually have music over it and it’s much better imo, it makes it seem more dramatic and interesting. Well-made docs are also more fast paced than this however.

    • @Spotter000
      @Spotter000 4 года назад +6

      @@AnonYMouse-ky4sg are u paying attention to what's being said ? If yes then the music is not loud in my opinion .. his voice level is clearly way above it ...

    • @AnonYMouse-ky4sg
      @AnonYMouse-ky4sg 4 года назад +2

      Kid Yetti The point is not that his voice is just loud enough to drown out the music, the music shouldn’t even be noticeable unless you’re looking for it. It’s the same reason something like metal isn’t used for background music most of the time for example.

  • @ngdnhtien
    @ngdnhtien 3 года назад +1608

    Every time he blinks he earns 1 million dollars.

    • @ePlayablez
      @ePlayablez 3 года назад +102

      he would have a lot less money than he has now if that were the case..

    • @tyan_ldn
      @tyan_ldn 3 года назад +19

      Underrated comment

    • @Mii.2.0
      @Mii.2.0 3 года назад +27

      He makes about 300 million a day, a few thousand dollars a second, and the other day, because of stocks, Jeff Bezos has earned up to $13 billion in a single day. O_O

    • @VIPK9
      @VIPK9 3 года назад +8

      $149,353 per minute holy cow

    • @james2091991
      @james2091991 3 года назад +2

      @tatagimpera games 💯 in 2020 aswell! 🤦‍♂️

  • @Primiterismm
    @Primiterismm Год назад +1

    This is one of my favorite interviews

  • @cardbored_
    @cardbored_ 2 года назад +16

    It’s funny how the interview is almost questioning Jeff in a way that is almost doubtful. Crazy to think how much of a monolith Amazon is now.

  • @moshekatchen2052
    @moshekatchen2052 3 года назад +3746

    Interviewer: “Jeff, you are now tackling climate change is that right?”
    Jeff: “Yes of course. Without the planet, there would be no customers.”

    • @gabrielgonzalez5791
      @gabrielgonzalez5791 2 года назад +31

      Not even that, you can see a change in his voice and ego... he’s disgusting

    • @cis4cawky275
      @cis4cawky275 2 года назад +28

      He's a Matrix Robot

    • @itdepends5906
      @itdepends5906 2 года назад +32

      I DIED laughing

    • @Okmanl
      @Okmanl 2 года назад +53

      @@gabrielgonzalez5791 someone's jelly.

    • @humanperson8418
      @humanperson8418 2 года назад +35

      @@Okmanl I think it's pretty unlikely that anyone here is jelly. How exactly would jelly use a computer?

  • @vpwl
    @vpwl 3 года назад +1907

    Based on this interview, Jeff was at least 10 years ahead in thinking of what e-commerce could be one day

    • @noahmcdaniel4920
      @noahmcdaniel4920 3 года назад +80

      It's strange it shouldn't have surprised anyone, it makes perfect sense that it became the future of retail. People don't deal with change well and couldn't see through their biases to think logically about it. I'm sure smart people everywhere knew what was coming and they're probably all rich now.

    • @siqklinx2021
      @siqklinx2021 3 года назад +48

      More like 20 years. Nobody doing what they're currently doing. Perhaps for another 5 years.

    • @1x0x
      @1x0x 3 года назад +41

      @@noahmcdaniel4920 hindsight is 20/20 my guy. can you predict the future right now?

    • @noahmcdaniel4920
      @noahmcdaniel4920 3 года назад +8

      @@1x0x regarding some things, sure. If you understand something it’s not that hard to see what kind of place it will likely have in the world in the future. The problem is most people plugged their ears whenever anyone told them the internet was the future of retail. They were so incredulous about their norms changing that they failed to see the utility of the internet.

    • @joshuaprieto9336
      @joshuaprieto9336 3 года назад +2

      @Ron Bali crypto is the future for banking. Why would you want to pay extra fees and have it arrive in a couple days rather than having no middle man and arrived in Seconds. It’s more efficient but I don’t know people want to stick to the traditional way I guess?

  • @obu2108
    @obu2108 2 года назад +17

    The interviewer didn't believe in Jeff and his vision. Gotta be kicking himself for not investing in AMZ.

  • @mazboengineer
    @mazboengineer Год назад +9

    I like this interview. Well said Jeff 👏🏼 A customer first approach will almost always lead to a successful outcome in commercial business.

  • @icedcoldkilla
    @icedcoldkilla 2 года назад +2600

    Interviewer: you havent blinked.
    Jeff: gotta keep an eye out for customers.

  • @fongaming101
    @fongaming101 3 года назад +809

    Young Bezos at the mall for the first time...
    "Wow, look at all these customers"

  • @jerraytomlinson
    @jerraytomlinson 2 года назад +6

    This focus and execution is insane. The fact that amazon is what it is now. Wow, just wow.

  • @WingofTech
    @WingofTech Год назад

    All of these statements about putting the customer first are actually beautiful points to consider in building any consumer product!!

  • @KTF7324
    @KTF7324 3 года назад +2202

    Interviewer: What side of the bed do you sleep on?
    Jeff: There is only one side of the bed... the customers side.

  • @raunakthakur317
    @raunakthakur317 4 года назад +875

    93 times """customer service "" in 7 minutes video
    That's the formula for becoming billionaire

    • @nauxsi
      @nauxsi 4 года назад +58

      It's the formula for anyone who wants to succeed at life whether you are a manager or a janitor. Serve people, help them overcome their problem/need.

    • @arnabmahapatra7434
      @arnabmahapatra7434 4 года назад +1

      I counted 94 times

    • @KingPossum
      @KingPossum 4 года назад +4

      I was too busy trying not to watch him blink to count anything.
      I think he reprogrammed me via some morse code

    • @mattmulvihill
      @mattmulvihill 4 года назад +1

      Count how many times he blinked?

    • @freakysnuke2571
      @freakysnuke2571 4 года назад

      Somebody make a supercut of this

  • @sig8766
    @sig8766 2 года назад +28

    Chris Hansen : Have a seat right over there for me Jeff
    Jeff : Im just here for the customers

  • @the_great_dreamer4762
    @the_great_dreamer4762 2 года назад +15

    Jeff’s wife: “darling, I cheated on you”
    Jeff: “Does he buy on Amazon?”
    Jeff’s wife: “Nope, He buys on Ebay”
    Jeff: “noooooooooooooo”

    • @sroy7982
      @sroy7982 2 года назад +2

      *Coughed my drink😂

  • @aoutsky
    @aoutsky 3 года назад +982

    Jeff looks for customers under his bed before he goes to sleep.

  • @KaliLife619
    @KaliLife619 3 года назад +889

    What are you having for lunch Jeff?
    Jeff: What does the customer want me to eat?

  • @Briandks8228
    @Briandks8228 Год назад +13

    What an amazing interview. Wonder how it worked out for him.

    • @coryjohnson2486
      @coryjohnson2486 5 месяцев назад

      His company went under, unfortunately 😬. He went on to manage a McDonalds.

    • @bad_writer
      @bad_writer 5 месяцев назад

      ⁠@@coryjohnson2486 the mcflurry machine is never broken at that mcdonalds

  • @mr.pasuli3291
    @mr.pasuli3291 Год назад +3

    The interviewer tried very hard to make Jeff look bad but Jeff had no filter and told it how it is (and was 100% right).Great Visionary

  • @syk9855
    @syk9855 4 года назад +3338

    Look how innocent Jeff bezos used to look. He now looks like Lex Luther.

    • @marcozolo3536
      @marcozolo3536 4 года назад +99

      steve kno you have to understand this was in a time before he had met or was aware of Superman. Can you really blame him? 😂

    • @JulienTJ
      @JulienTJ 4 года назад +89

      @@marcozolo3536 Before he met El-on Musk 🚀

    • @anddudewaslike
      @anddudewaslike 4 года назад +115

      he looked "older" with his hair still back then than he does now. It's like he was a weird Kevin Spacey

    • @mohitoBhau5499
      @mohitoBhau5499 4 года назад +50

      He is Lex Luthor, Mark Zuckerberg is Braniac, Vladimir Putin will become Vandal Savage hahahah

    • @DirtySocrates
      @DirtySocrates 4 года назад +21

      It's called money

  • @alexanderrodriguez6772
    @alexanderrodriguez6772 Год назад +17

    Thank you, Jeff. I know you had to endure so much and have given so much back to the world. I'm sorry we don't appreciate your work as much as we should.

    • @user-gn1vs8wz9z
      @user-gn1vs8wz9z 5 месяцев назад +1

      Don’t say thanks he’s a billionaire

  • @user-rt6zc2pi6y
    @user-rt6zc2pi6y 5 месяцев назад +3

    Interviewer tries to satisfy speculators..
    Bezos answers satisfy investors.

  • @user-lu6yg3vk9z
    @user-lu6yg3vk9z 3 года назад +618

    Interviewer: Well you divorced your wife?
    Jeff: Well, I had to do it. She was talking smack about the customers.

  • @thedarkfrost2351
    @thedarkfrost2351 3 года назад +398

    I’ve never seen a man speak with such conviction. His eye contact is ridiculous

    • @amex4453
      @amex4453 3 года назад +15

      I know right, like wtf is up with his left eye? Oh wait...

    • @mccursedwallpapers7296
      @mccursedwallpapers7296 3 года назад +8

      Jeff Mentos is a robot 😂

    • @Mii.2.0
      @Mii.2.0 3 года назад +2

      @@mccursedwallpapers7296 Mmmmmmm, Mentos...🤤

    • @jays951
      @jays951 3 года назад +21

      He really believed in Amazon that’s why today it is so successful.

    • @Fishoilification
      @Fishoilification 3 года назад +7

      It's called cocaine

  • @IAMMILESPROWER99
    @IAMMILESPROWER99 2 года назад +8

    McDonald's: Welcome, may i take your order?
    Bezos: Wait, I'M the customer?

  • @Blueprint4Murder
    @Blueprint4Murder Год назад +1

    I think he is fantastic in this interview he is so brilliant he laid out the exact blueprint telling his competitors why his model wins; to bet against him is bad math. I also find his mannerisms are very interesting.

  • @Alex-zx7gh
    @Alex-zx7gh 4 года назад +244

    Interviewer: How are you doing Jeff?
    Jeff : The key is customer service!

  • @RobinVL
    @RobinVL 5 лет назад +1529

    Internet, Shminernet.
    -Jeff Bezos 1999

    • @outside1473
      @outside1473 4 года назад +2

      @Kevin Prima lmaoo

    • @sneed7123
      @sneed7123 4 года назад +4

      "the internet? is that thing still around?"- Homer Simpson

    • @tomt4569
      @tomt4569 4 года назад +7

      @Ali Lavska It basically means, "Who cares?"

    • @dbz739921
      @dbz739921 4 года назад

      @Kevin Prima get a life David Lee Roth😉

    • @jamesbond8348
      @jamesbond8348 4 года назад

      An amazing quote if you ask me!

  • @americancitizen1885
    @americancitizen1885 2 года назад +7

    This guy is a business genius.

  • @thomasdalehopewelljr1668
    @thomasdalehopewelljr1668 2 года назад

    I love your eyebrows by the way they show off your eyes perfectly especially when we’re playing ping-pong DeKalb

  • @abefroman8528
    @abefroman8528 4 года назад +1740

    The interviewer thinks he knows more than Bezos. Beyond hilarious 20 years later

    • @jrrrrk
      @jrrrrk 4 года назад +97

      Clearly a pseudo-intellectual socialist cynic. No offense cause my father is one

    • @Caracazz2
      @Caracazz2 4 года назад +43

      @@jrrrrk respect your father

    • @Lapestebubbonica
      @Lapestebubbonica 4 года назад +3

      @@jrrrrk correct

    • @michaelmappin1830
      @michaelmappin1830 4 года назад +58

      Not necessarily. A good interviewer has to assume what kind of questions are going to be on the mind of the average individual.

    • @guyeshel9316
      @guyeshel9316 4 года назад +3

      It being said the interviewer still asks people if they are not arrogant...

  • @tommyleekirby
    @tommyleekirby 4 года назад +1170

    Jeff: Customer Service
    Interviewer: Yeah, but...
    Jeff: Customer Service
    Interviewer: Right, but...
    Jeff: Customer Service
    Interviewer: Customer Service?
    Jeff: Customer Service
    *genius*

    • @shaynewilliams4482
      @shaynewilliams4482 4 года назад +11

      best comment on this video.

    • @handofstand
      @handofstand 4 года назад

      @@alexl6229 Oh, Jeff and his math...

    • @jakeyzealous4907
      @jakeyzealous4907 4 года назад +7

      The funny thing is that (now) their seller customer service is absolutely terrible. All outsourced to countries like the Philippines who cannot answer simple customer service questions. Shockingly bad in my experience in the UK

    • @handofstand
      @handofstand 4 года назад +1

      @@jakeyzealous4907 Comcast does it too

    • @handofstand
      @handofstand 4 года назад

      @@jakeyzealous4907 My point is that all the big companies do this anymore after a while, and that they have phone people in the Philippines may not be an indicator of quality as far as customer service goes
      I've gotten someone here in the USA (the country I live in) half the time when I have to call Amazon for something

  • @michelgorelkine
    @michelgorelkine Год назад +3

    Amazing talk

  • @sunii9929
    @sunii9929 2 года назад +16

    I am grateful for the videos that showed the real JB before all the media storms, so completely focused on his vision and uncontaminated by all the fake news out there.

  • @jqpublic3104
    @jqpublic3104 2 года назад +1565

    I need to find me a woman who looks at me the way Jeff looks at his customers.

  • @curioustrades
    @curioustrades 5 лет назад +496

    As Sam Walton once said "There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else." Those who excel put their customers first.

    • @lbuday
      @lbuday 5 лет назад +21

      "In the long term there is no diference between customer interests and shareholder interests"

    • @TagmakersCoUk
      @TagmakersCoUk 5 лет назад +31

      YES... one of my favourite Walton quotes too. Another one I like is when the stock market crashed in 1987. Walton was visiting one of his stores (he spent a LOT of time in the stores talking to regular customers) and the store was buzzing with customers. Outside in the parking lot, as he was getting into his beaten-out station waggon, a journalist approached him and asked:
      "Mr Walton, your stock holding just devalued by $2 billion... what do you have to say about it?"
      Walton pointed to the door of the store where people were entering and leaving:
      "There's the value... going in keen, and coming out happy. Stock?... it's just paper."

    • @FeatheredBiped23
      @FeatheredBiped23 5 лет назад +2

      @UsualVinity lol nobody cares about minimum wage employees, If they think they deserve better treatment while doing a minimum wage work, they should honestly look for better jobs.

    • @deracks8183
      @deracks8183 5 лет назад +1

      Victor Sanchez Customers can be dumb. How can one company with no competition be good for the economy or the country.

    • @sapito169
      @sapito169 5 лет назад

      in free market we trust

  • @SouthParkDEA
    @SouthParkDEA Год назад +30

    Yes Amazon is customer obsessed! To this day!

    • @ryanshaw4250
      @ryanshaw4250 Год назад +1

      idk man, they sell a ton of unsafe products and things which are of exceptionally low quality. They make money through tax avoidance worldwide which has honestly gone on too long and is one cycle away from going away.

    • @SouthParkDEA
      @SouthParkDEA Год назад +1

      @@ryanshaw4250 facts!!!

  • @isotropisch82
    @isotropisch82 Год назад

    Amazon is amazing really, I ordered an iron 10pm, it arrived at 11am. And their returns process is very stress free.

  • @articledon4880
    @articledon4880 5 лет назад +3739

    This interviewer sounds like a real non believer. He probally wishes he bought that amazon stock now

    • @themiddlekingdom9121
      @themiddlekingdom9121 5 лет назад +83

      You meant ...the interviewer wished he had bought the Amazon stock when it became public traded company in 1997.

    • @OphiuchiChannel
      @OphiuchiChannel 5 лет назад +49

      He almost looked human.

    • @articledon4880
      @articledon4880 5 лет назад +23

      TheMiddleKingdom yes. I was saying that he wishes now that he had bought then

    • @themiddlekingdom9121
      @themiddlekingdom9121 5 лет назад +9

      @@articledon4880 Oh......... and only if he a really discipline investor, as a long....very long term investor.....like Warren Buffet.

    • @sweetlildevil7597
      @sweetlildevil7597 5 лет назад +49

      Maybe he begged them not to show his face because he feels so humiliated now lol

  • @MichaelBarrett1984
    @MichaelBarrett1984 4 года назад +404

    “With all due respect” = I’m about to insult you

  • @AtaraxiaStorytelling
    @AtaraxiaStorytelling 2 года назад +55

    good on Jeff for sticking to his own trajectory in this conversation, even though at every chance the interviewer tried to paint the picture that it was a bad idea and doomed to fail.

    • @horscht888
      @horscht888 2 года назад +11

      If the interviewer hadn't been so critical, the interview would never have become as memorable as it is now. It is essentially the job of the interviewer to play devil's advocate and thus give the interviewee a chance to defend themselves and shine a light on all the aspects of their enterprise that they deem necessary to do so. Critical interrogation is probably the best way to do that.

    • @cflo1386
      @cflo1386 Год назад +5

      That's why he was the interviewer, and Jeff was the business genius.

  • @Bennett156
    @Bennett156 Год назад +108

    The market is very unstable and you can not tell If it's going bearish or bullish. I advise y'all to forget predictions and start making a good profit now because future valuations are all speculations and guesses. When these reports are bullish take some off to the side lines, when news gets bearish start buying. "Keep it simple simple" that bear/ correction was the best thing that happened me.

    • @Bennett156
      @Bennett156 Год назад

      he's available on Tele gram

    • @Bennett156
      @Bennett156 Год назад

      ryan_trading 👈 with the user💻name

  • @jomega3751
    @jomega3751 5 лет назад +2508

    he win the staring contest?

  • @jeffreyliu7394
    @jeffreyliu7394 5 лет назад +423

    This is not Jeff Bezos in 1999, this is Kevin Spacey playing the role of Jeff Bezos in modern day.

  • @rdebaron
    @rdebaron 2 года назад

    Legend has it he still have eye contact with the customer behind the one asking the questions

  • @stouser1296
    @stouser1296 2 года назад +2

    This guy seem really proud of his company hope he doing good today

  • @Letsberealguys
    @Letsberealguys 3 года назад +407

    This interviewer wanted Jeff to fail so badly.

    • @uzoramadi5514
      @uzoramadi5514 3 года назад +49

      I don't really think so. I feel that he was just doing his job and asking the questions that a lot of investors who were probably on the fence needed to ask, to be convinced enough to invest in Amazon.
      I mean, if you were going to give him your hard earned money, then it is really important that you see him look you in the eye and answer those hard questions with the kind of belief that he did.

    • @MadOrange644
      @MadOrange644 3 года назад +29

      The questions were relevant at that point in time

    • @fightttttt
      @fightttttt 3 года назад +11

      @@uzoramadi5514 asking tough questions is good but can be tasteless if you dont have any positive questions seems like an attack/ambush

    • @dylanness2003
      @dylanness2003 3 года назад +1

      Uzor Amadi well you’re wrong because the interviewer said he didn’t like jeff

  • @shareeftaahir6429
    @shareeftaahir6429 2 года назад

    Humble beginnings with razor sharp focus.

  • @zachwachs7913
    @zachwachs7913 2 года назад +3

    I hope his company gets unionized.

  • @epoch707
    @epoch707 5 лет назад +414

    jeff bezos is a genius. The interviewer was caught in the times thinking about the "internet" and tech boom. Amazon focused on the the customer experience and focused on delighting the customer. What a great business

    • @RobertRaubenheimer
      @RobertRaubenheimer 5 лет назад +1

      But it's like he said, it wasn't about the internet... that was only the channel they used. The customer experience was the grand focus so at the end of the day what do you attribute the success of Amazon to? The internet and e-commerce? Or do you attribute the meteoric rise of the internet and e-commerce to Amazon's customer orientation?

    • @santhoshm2559
      @santhoshm2559 5 лет назад

      @samuel lee say something new ... everyone knows what to have said ...

    • @kieranbetts222
      @kieranbetts222 5 лет назад +3

      @@RobertRaubenheimer I attribute Amazon's Success to the Human race tendency for idleness. Not to mention the positive benefit for some people of not having to socially interact with anybody else.

    • @mattmarkus4868
      @mattmarkus4868 5 лет назад +3

      @@RobertRaubenheimer It' not either-or. It's both the focus on customer experience AND the ability to control costs (ie., keep prices low) by using the internet channel. Amazon wouldn't exist without both of those (the latter being more important).

    • @mattmarkus4868
      @mattmarkus4868 5 лет назад

      @ISOHaven that's how all businesses should be run. what happened to the standards

  • @Madzguy007
    @Madzguy007 4 года назад +769

    Jeff Bezos knew exactly what his vision was. The interviewer didn’t understand nothing about it

    • @iRaps1
      @iRaps1 4 года назад +82

      No, with all due respect, the interviewer would serve no purpose if he'd just agree with Bezos. Interviewers ask challenging questions not because of their particular beliefs, but to produce interesting answers.

    • @Madzguy007
      @Madzguy007 4 года назад +34

      @@iRaps1 Thing is, he didn't ask any challenging questions. He just didn't understand anything. He couldn't even understand the basic concept of saving cost by having distribution centres instead of stores.

    • @jakewestin4176
      @jakewestin4176 4 года назад +18

      @@Madzguy007 of course the interviewer understands 😂 he's an industry expert. It looks like YOU don't understand. He's asking provoking questions to get responses to market sentiment that was relevant to the time. The interviewers job is to challenge someone and for the sake of the program. And yes, questioning the longevity and viability of their business model is challenging

    •  4 года назад +9

      @@jakewestin4176 all he did was trying to stress that Amazon had brick and mortar stores therefore not "pure" internet company. Wtf that matters? Without internet, there's no Amazon. He could not understand that in the business model the costliest part of the business was replaced by the website (retail units with rents, electric consumption and staff wages). To access huge crowds this was brilliant. No wonder Jack Ma copied it once the political situation allowed him to do so.

    • @noobmaster5434
      @noobmaster5434 4 года назад +4

      dude... he is just a reporter

  • @TheHaiku2
    @TheHaiku2 5 месяцев назад +2

    This man really leans in to a conversation.

    • @johnjones3332
      @johnjones3332 5 месяцев назад

      now he leans back and is on steroids. the man lost his edge.

    • @tristandrew5903
      @tristandrew5903 2 месяца назад

      On epstein island Bezos would have leant in to it whilst Steven Hawking was pushed in to it

  • @tosika499
    @tosika499 Год назад +1

    Internet schminternet
    Best response 🤣
    Interviewer couldn't see the bigger picture

  • @DaoQui
    @DaoQui 4 года назад +1064

    "I'm done with this hair stuff, I'm gonna grow money instead"

  • @ItalianFoodBoss
    @ItalianFoodBoss 4 года назад +214

    The hostility in the interviewer's voice and tone is incredible.
    Jeff's responses never lose focus from the key messages he wants to communicate.
    This guy will go far!!!! 🤣

    • @dcgo44r
      @dcgo44r 4 года назад +2

      That was "textbooks" handled... I guess because knowing that much about books then!

    • @ItalianFoodBoss
      @ItalianFoodBoss 4 года назад +2

      Jeff Bezos pulled a great response off. No doubt.

    • @pepito9112
      @pepito9112 4 года назад +5

      One might say he’s offering the interviewer great customer service...

    • @thekub32
      @thekub32 4 года назад

      @@pepito9112 No. One might not say that because it does not make any sense.

    • @davidbarth80
      @davidbarth80 4 года назад

      Well predicted 4 months ago.

  • @otaconpas
    @otaconpas 2 года назад +6

    Let's play a game: drink a shot each time Bezos says: "customer"

    • @metro3932
      @metro3932 2 года назад +1

      You'd be drunk af

    • @FutureAbe
      @FutureAbe 2 года назад +1

      Will you come to my funeral

  • @JohnS-er7jh
    @JohnS-er7jh Год назад

    23 years later, and I still never order items from Amazon that I can get at my local food store (despite their acquisition of Whole Foods), the prices are ridiculously expensive for food store items (which includes delivery charge, even for prime members and they also force accept substitution of products). I only order items on Amazon that I cannot find at my local stores (but I was doing this on other internet sites, that was until Amazon started offering Prime shipping, without that option I would drop Amazon real quick, and also I have noticed in the past couple years I am seeing less products I order being offered the Prime Shipping, so I just buy from another provider).

  • @juiceboxer
    @juiceboxer 4 года назад +659

    Why do all the most famous business people used to look like characters in the first season of the office.

    • @3089280288
      @3089280288 4 года назад +47

      because they don't care about looks as long as the business looks good

    • @kevintemido
      @kevintemido 4 года назад +12

      Because humans were created by the office

    • @jramirez9834
      @jramirez9834 4 года назад +3

      Because they're aliens 👽

    • @UNNAM3D82
      @UNNAM3D82 4 года назад +8

      Because they only got famous after decades of very successful work, which is why footage of them at their workplace in the 90s exists. There they of course have that 90s office clothes and style in general, which you associate with The Office, because the style became so cliché it was inserted into the show purposefully for comedic effect.

    • @krismine99
      @krismine99 4 года назад +3

      Because it was the 80's, 90's and early 2000's when they got famous

  • @traaxe
    @traaxe 5 лет назад +790

    lol ouch to the guy doing the interview that has to look back at this...

    • @khalidbahraoui9110
      @khalidbahraoui9110 5 лет назад +12

      He is probably dead

    • @gluemuncher1986
      @gluemuncher1986 5 лет назад +3

      @@khalidbahraoui9110 😂

    • @003Jetfire
      @003Jetfire 5 лет назад +15

      No, this is a solid interview. Jeff didn't make it becuase he avoided the big questions. It's only because Jeff had real answers to real questions that he was able to stay in the market.

    • @traaxe
      @traaxe 5 лет назад +1

      @@003Jetfire You are right because you answered the real question to stay in the market.

    • @TheCodeGuy12
      @TheCodeGuy12 5 лет назад +1

      @@003Jetfire you definitely missed the point. SMH

  • @debra828
    @debra828 9 месяцев назад

    Brilliant and compassionate person!

  • @thelinchpinbunch
    @thelinchpinbunch 2 года назад

    Great to watch even 10 years from now.

  • @alainmorales1155
    @alainmorales1155 3 года назад +519

    The guy performing the interview is probably like this guy doesn’t know what he’s talking about.

    • @JWB86
      @JWB86 3 года назад +10

      A bit like you...

    • @Gh0stNoName
      @Gh0stNoName 3 года назад +38

      Yup, you can hear it in his questions. I wonder if he lived long enough to see that Jeff was right and just how right he was.

    • @ShawnLamont1997
      @ShawnLamont1997 3 года назад +8

      Dude became the worlds richest man 20 years later .. he knew what he was doing

    • @davidhill431
      @davidhill431 3 года назад +2

      It's not like he wasn't rich then

    • @diceblue6817
      @diceblue6817 3 года назад +7

      a complete moron, thinks that a company that sells over the internet can't actually deal with logistics - what a brainlet moron - no wonder corrupt CNBC don't list the interviewer name anywhere

  • @Photoshopuzr
    @Photoshopuzr Год назад

    i remember when jeff was talking about this and barns and noble was the place to go, but jeff was focused on amazon in a very big was. he worked for what hes got today that's for sure, people can whatever they want about him.