HI Chandra, could you please make video about forecasting complete series. And one suggestion you need to change you key words to get more views. Exm : Basis training operation management like that.
Hi Chandra, want to know if agent is on break will he will considered while containing schdule attainment Exa 12 are schedule 8 are on avail mode and 1 is on break
Need a clarity let say agent having shift of 7-17 that is 10 hr and he is giving 10 hrs but on different shift 18-4, so in this case scheduled conformance is 100% but scheduled adherence is 0% right?
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Thank You Chandra! 😊
HI Chandra, could you please make video about forecasting complete series. And one suggestion you need to change you key words to get more views. Exm : Basis training operation management like that.
Sure, will do
should the production time include the offline activities like meeting, couching, etc ?
Hi Chandra, want to know if agent is on break will he will considered while containing schdule attainment
Exa 12 are schedule 8 are on avail mode and 1 is on break
Available staff will be considered only
Hi Chandra, Can you share me these excel Sheets
what is avail time?
Ping me on 9773745481
Need a clarity let say agent having shift of 7-17 that is 10 hr and he is giving 10 hrs but on different shift 18-4, so in this case scheduled conformance is 100% but scheduled adherence is 0% right?
Yes
@@WFMWORLD326 thnks😇