i legit opened mine brand new out of the box, i can hear the pump working when i turn it on but it won’t spray out water from the extractor head spray nozzle… what do i do? please help me figure this out mytee was expensive!!
So sorry to hear that! It may be a simple clogged jet or kinked hose-make sure to follow the manual instructions for starting your unit to make sure it is not vapor lock caused by the heater being switched on before the pump is primed. If you have a more serious issue we have an excellent warranty that covers repair or replacement should anything by defective. You can take advantage of the warranty using this form mytee.freshdesk.com/support/tickets/new
So sorry to hear that! Please call our office at 858-679-1191 to get assistance or potentially take advantage of our warranty should anything be defective.
i legit opened mine brand new out of the box, i can hear the pump working when i turn it on but it won’t spray out water from the extractor head spray nozzle… what do i do? please help me figure this out mytee was expensive!!
So sorry to hear that! It may be a simple clogged jet or kinked hose-make sure to follow the manual instructions for starting your unit to make sure it is not vapor lock caused by the heater being switched on before the pump is primed. If you have a more serious issue we have an excellent warranty that covers repair or replacement should anything by defective. You can take advantage of the warranty using this form mytee.freshdesk.com/support/tickets/new
The fucking brass quick connect won’t lock in
So sorry to hear that! Please call our office at 858-679-1191 to get assistance or potentially take advantage of our warranty should anything be defective.
Aggressive. LoL
Just contact them.