The slump prevention playbook: How to bounce back from setbacks in customer success

As a CSM, you deal with a lot of things that can wear you down: churn, escalations, and demanding customers. It's also easy to make things worse by unknowingly putting yourself in a negative state.
This session provides clear steps for managing negativity, setbacks, and adversity, and how to stop taking your work home on the bad days.
Speaker: Ryan Johansen, founder, Stress Less and Get More Done