WHY is there a Double-Standard with some Insurance Providers (primarily MD State Funded Insurance), when it comes to getting one's Prescriptions DELIVERED when one is a "CarePass" member?!? ... Your Corporation uses the word "CARE" a lot in Your Marketing Products (e.g., "ExtraCare," "CarePass," etc.), yet Don't seem to "care" about Responding to Over a DOZEN Calls to Your "Rx Cust. Serv. Dept.," to explain WHY I can't get Rxs Delivered (which happened before; until last Fall of 2021); and to Reiterate: When That is already a BENEFIT of being a "CarePass" Member (since its Inception - Several years ago)!?! ... WHY is this so?!? 🤔 ... NOT demonstrative of a Corporation that supposedly "Cares!?!" 🧐 ... All I've gotten from Your "Cust. NON-Service" IS "Crickets," and Being "Played like a Volleyball (within various CVS' Cust. Serv. Depts., And at my Local Pharmacy)!" 😒 🤥 🤐 🤨
You speak about "focuses on reducing health disparities and advancing health equity in high-risk communities across the country," yet You have "Corporate Policies" that PREVENT Your "CarePass" members from enjoying their PAID-for BENEFIT of "FREE Rx Deliveries;" when they have a certain Insurance! ... Specifically those that are MD-State Funded (Medicaid) Insurance; which certainly are those that are "Most in Need," and fall in that "High Risk" Category! 🧐 ... *For Shame CVS; as this Ridiculous "Corporate Rx Policy" is Contradictory to THIS very "Initiative" that you profess to be "Focusing" on!?! ... Mere RHETORIC!! 🤨 ... 🤫
WHY is there a Double-Standard with some Insurance Providers (primarily MD State Funded Insurance), when it comes to getting one's Prescriptions DELIVERED when one is a "CarePass" member?!? ... Your Corporation uses the word "CARE" a lot in Your Marketing Products (e.g., "ExtraCare," "CarePass," etc.), yet Don't seem to "care" about Responding to Over a DOZEN Calls to Your "Rx Cust. Serv. Dept.," to explain WHY I can't get Rxs Delivered (which happened before; until last Fall of 2021); and to Reiterate: When That is already a BENEFIT of being a "CarePass" Member (since its Inception - Several years ago)!?! ... WHY is this so?!? 🤔
... NOT demonstrative of a Corporation that supposedly "Cares!?!" 🧐
... All I've gotten from Your "Cust. NON-Service" IS "Crickets," and Being "Played like a Volleyball (within various CVS' Cust. Serv. Depts., And at my Local Pharmacy)!" 😒 🤥 🤐 🤨
You speak about "focuses on reducing health disparities and advancing health equity in high-risk communities across the country," yet You have "Corporate Policies" that PREVENT Your "CarePass" members from enjoying their PAID-for BENEFIT of "FREE Rx Deliveries;" when they have a certain Insurance! ... Specifically those that are MD-State Funded (Medicaid) Insurance; which certainly are those that are "Most in Need," and fall in that "High Risk" Category! 🧐
... *For Shame CVS; as this Ridiculous "Corporate Rx Policy" is Contradictory to THIS very "Initiative" that you profess to be "Focusing" on!?! ... Mere RHETORIC!! 🤨 ... 🤫