SREcon24 Americas - The Art of SRE: Building People Networks to Amplify Impact

SREcon24 Americas - The Art of SRE: Building People Networks to Amplify Impact
Daria Barteneva, Microsoft
If SRE were a well-defined science, we wouldn't need too much mentoring/coaching/cross-team groups. We could just do "the thing" and be done with it. But the truth is that our profession needs a significant component of human interaction to unlock a degree of success that would be unattainable without it.
In this talk we will look at some learnings from another field: choir direction. As a trained opera singer, I always sang in choirs-there is no better way to improve your technique! Going deeper into how choirs are balanced to elevate overall choir performance and help inexperienced singers, we will uncover an opportunity not broadly formalized in the engineering field: implicit coaching. Common in music and sports, implicit coaching is a powerful way to help engineers build and practice critical skills.
Expanding beyond traditional coaching techniques and understanding their pros and cons will allow you to find a solution that works for your individual situation and help you and your team to learn and effectively improve across different dimensions.
View the full SREcon24 Americas program at www.usenix.org...