Mastering Your Online Booking Setup

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  • Опубликовано: 17 окт 2024
  • This easy-to-follow video will show you the highlights and more of your online booking configuration page that is part of your Nookal account, so please take a moment to watch it and make your online booking processes easier and more streamlined.
    The online booking configuration page is easy to access, and once you have landed there, you can see all your active locations and set up each location differently according to your requirements.
    Furthermore, via this page, you can do the following:
    You can decide whether to send an email confirmation or an SMS (or both) for online bookings.
    The terms and conditions can be presented to your clients before they book an appointment.
    You can personalise the follow-up message after the confirmation email.
    After an appointment, you can help control where the client’s journey ends with your clinic. You might want to customise a message for them and direct them back to your site or a different URL.
    To make life easier for you and your team, you can prevent new clients from booking online so that you maintain control over your schedule.
    You can also set up a restricted cancellation timeframe to help avoid last-minute cancellations.
    Finally, the duration of each appointment can remain unseen by your patients, so you can allocate time to write your clinical notes without your clients being aware of the total time set aside for their session.
    We hope you have found this video helpful and that it makes your online booking procedures more straightforward and efficient. Please, as always, remember to like and subscribe to our channel, and we will see you in the next one.

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