The power of relationship in learning

We are often told - be professional, stay objective, do not cross the boundaries and stick to the checklist when interviewing (or investigating) people. And so we never give much importance to relating with people.
Can we really learn from others without relating with them?
About the book: Are we learning from accidents?
My research into the Costa Concordia disaster and my interviews with Captain Schettino suggest not. The answer to the problem of learning lies not so much in designing fail-safe technologies and user-friendly systems as in questioning our fears, myths, beliefs, rituals, worldviews and imagination about risk and safety. Many organisations work hard to engage their frontline staff in managing risk more effectively. But in our efforts to manage risk we underestimate the interpretive and subjective dimensions of risk itself. From a search for ‘weak signals’ to differentiating between ‘normal’ and ‘abnormal’ work, our unconscious permeates every aspect of our understanding of risk and safety. Risk management is a myth. Safety management is a construct that in promising salvation denies human fallibility. When we recognise the mythical and non-rational nature of risk and safety beliefs, our focus will shift from counting and controlling hazards towards pathways that make us humble, curious, doubtful and conscious about the human ‘being’. When we begin to accept that humans are fallible, we search for better ways to humanise the risks and relate to people. Through a lived journey of dissonance, disturbance, learning and change, this book offers an alternative pathway to wisdom in risk intelligence, and a method to tackle risks in an uncertain world.
For more details visit: nippinanand.com/
Where to buy the book? Amazon link: www.amazon.co....
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About the author:
Dr Nippin Anand specialises in the relevance of culture, belief, myth, and metaphors (language) in the areas of risk, safety and organisational learning. Nippin is the Founder and CEO of a UK-based company Novellus. He and his colleagues use a range of visual (semiotic) methods and tools to help organisations improve their decision making and cultural intelligence.
To learn more about us visit novellus.solut...