How to Have Better Conversations - Tame Your Advice Monster and Be Curious Instead

Ever had one of those conversations, say with a colleague or your line manager, or even with family and friends, which could have gone better? Where what you’d intended to say didn’t quite work out as planned?
Or where you heard something that surprised you, and you felt your buttons being pushed? If so, we have some suggestions of how you might do things differently next time.