Could you please inform me about the maximum distance in meters between the outside doorbell bottom itself & the antenna, which should be inside the house for interfacing. Thank you.
Can you please elaborate more on the wired installation option. Can you show how to connect it straight to the power breaker and can you turn it into a normal electrical socket connection as easy as like plugging a side table to the wall socket that would be much easier to connect
Chime flashing blue for a very long time and still not connecting. But WiFi in house is working on all Other devices. Was connected just got disconnected. Any idea why?
Hi, the Wi-Fi performance is related to many factors such as obstacles and the number of devices connected, so you may test the Wi-Fi speed at the gate first. Generally we recommend at least 2Mbps uploading speed for each device. Thanks.
I have wired it, but i dont want to take off and charge with the usb cable. Is there any other option to charge the battery or to let it work with power supply of the wire? (like with the power kit of db1c)
Hi there, it is recommended to take off the doorbell befor charging it, and currently there are no accessories to charge the battery with power supply of the wire. Thanks for the interests.
Could you please inform me about the maximum distance in meters between the outside doorbell bottom itself & the antenna, which should be inside the house for interfacing. Thank you.
hi! What type of power on wires? AC or DC and what Voltage?
Hi there, the doorbell's power supply info is DC5V±10% 2A, and the chime is AC 110 ~ 240V. Thanks for the interests.
Hello,
Is it possible to have an image on the google nest hub when the doorbell rings at the same time?
Thanks.
Can you please elaborate more on the wired installation option. Can you show how to connect it straight to the power breaker and can you turn it into a normal electrical socket connection as easy as like plugging a side table to the wall socket that would be much easier to connect
Hi there, many thanks for yor feedback. We will collect your suggestions for improvement.
Battery operated
Chime flashing blue for a very long time and still not connecting. But WiFi in house is working on all
Other devices. Was connected just got disconnected. Any idea why?
does this work with Amazon Echo Dot 4th Gen?
Can I put an SD card in? I can't find where it would go. Thank you
Hi, yes the SD card slot of the DB2 is on the Chime. You can find the user manual of it here bit.ly/44YyaZk. Thanks for the interests.
I want one of these but might need a large angled mounting bracket. Are there any available?
Hi, to install the device properly, it is recommended to use the mounting bracket that comes with it. Thanks for the interests.
Is it possible to buy the mounting bracket only, please?
Is it possible to buy a mounting plate from you?
I broke mine. I would like to know how to buy one without buying another camera. 😢
Thank you
I have to set up the camera ring bell at the gate, then there's a 70 metres driveway to my house. Will they interact???
Hi, the Wi-Fi performance is related to many factors such as obstacles and the number of devices connected, so you may test the Wi-Fi speed at the gate first. Generally we recommend at least 2Mbps uploading speed for each device. Thanks.
Is it possible to charge with out removing or solar panel?
Hi there, it's recommended to take off the doorbell before charging. Thanks for the interests.
I have wired it, but i dont want to take off and charge with the usb cable. Is there any other option to charge the battery or to let it work with power supply of the wire? (like with the power kit of db1c)
Hi there, it is recommended to take off the doorbell befor charging it, and currently there are no accessories to charge the battery with power supply of the wire. Thanks for the interests.
My wife threw away the mounting plate. Is it possible to buy one from you?
Why as our doorbell stopped working. We have wiped the card clean reset everything snd still not picking any movement up
Hi there, please send an email to support@ezviz.com, and our customer service team will be bale to help. Thanks.
Can I wire it?
hello
Does DB2 works with a solar panel?
Hi, currently the DB2 doesn't work with EZVIZ Solar Panel. Thanks for your interests.
@@EZVIZGlobal Ok, thank you for the information.
How do i connect my eviz bell to my mobile
Hi there, you may refer to the Quick Start Guide for detailed instructions. Thanks.
Why the chine keeps disconnecting
Hi, please send us an email at support@ezviz.com and our customer service team will be able to help. Thanks.
How to connect db2 pro to ezviz nvr? Can it?
Hi there, currently the DB2 Pro does not support connecting to the NVR. Thanks for the interests.
Can I wire it?
Hello,
No, you can't.